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All 451 New York City hotels

Courtyard by Marriott New York Times Square West

3.5 of 5 Hotel   |   307 West 37th Street, New York City, NY 10018 (Garment District)
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93%
Ranked #71 of 451 hotels in New York City
A recent review
5 of 5 stars reviewed 4 days ago
David12211 Albany, New York
  • Overview
  • Reviews (258)
  • Photos (36)
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  • Room tips (47)
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258 people have reviewed this hotel

Traveler rating
    152
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Boston
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have stayed at many hotels in NYC and many Marriotts in NYC and Boston. This was our least favorite Marriott and least favorite hotel yet in NYC. The location is far removed and the street is not nice - dirty, smelly, etc. Yes, we know Times Square is not the cleanest part of the city, but this location stinks.... More

Was this review helpful? Yes
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for you feedback regarding your stay with us. We are sorry to hear we did not meet your expectations when we assigned you a room and the location of our hotel. We are centrally located within walking distance to Times Square and many of New York's famous attractions. Your feedback is valuable and important to us. We will... More

Albany, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I needed a room quickly as my reserved hotel did not allow bicycles, and Aribelys was super helpful. The room was great, and the location for me could not be beat. I would stay here again in a New York minute.

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wow..From Staff to Rooms..Awesome Great Rooms Comfortable Beds.large Bathroom all things not found in many NYC hotels! Staff wonderful from front desk to cafe to room attendants.....always a smile hello and help if needed..no nice to see.Shout to Ryan ion Doors very nice and helpful from transport to city tips..thx! Def be back on our next trip from Boston...cant wait!!

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Canton, Michigan
Top Contributor
51 reviews 51 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you're looking for a well located hotel close to all the action but don't mind a relatively small room, by US standards anyway, look no further than this hotel. The staff are wonderful whether on the front desk, working the concierge or in the restaurant. It was wonderful to be able to walk everywhere or use the nearby subways... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We literally just checked out of the Courtyard Marriott TSW after a 3 night stay with 2 adults, 1 kid and 1 baby. Our room was quite spacious (we had a 2 queen bed room) by NYC standards!! Plenty of room to walk around, set up the pack 'n play etc. Room was very clean, had a coffee maker, mini... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start by saying we had some concerns when it came to booking a hotel. We literally booked and cancelled numerous hotels prior to settling on this one. Finally with a little trepidation we chose this hotel for location purposes only. We were very wrong in our assessment. THIS HOTEL WAS GREAT. It has to be one of the... More

Was this review helpful? Yes 3
Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

Even though I was there for only one night this time, I would stay there again in a heartbeat. Jina from front desk call up to my room after I checked in to make sure everything was okay which was first for me and I have stayed at lot of hotels in my time and the bellmen James and Ryan... More

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1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel, and it was nice. But the front staff was great. I have to call out James, great smile, cute, and very attentive.... he was right on point with everything I needed. Ryan was as well very helpful, and had positive attitude and most importantly he help me with a great smile on his face. Awesome... More

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Chandigarh, India
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Look no further than this hotel at central new york. My room was on the 16th floor overlooking the town. My god how this city does not sleep. All i can say is you are treated with smiles all time. Food is amazing and full of variety. Since its a city hotel, its near all the theater tickets centers for... More

Was this review helpful? Yes 1
Jerez De La Frontera, Spain
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was incredibly nice and helpfull; all of them but specially María Pozo. They explained us lots of things and plans to have fun in NY. They also held many conversation in fluent Spanish. Finally they arranged for a limousine to go to the airport instead of a normal van and they managed to recover a litte suitcase forgotten... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott New York Times Square West

Address: 307 West 37th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard by Marriott New York Times Square West 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#72 Romantic Hotel in New York City #82 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
New York Cities Newest Courtyard by Marriott located conveniently to Central Park, Madison Square Gardens, Jacob K. Javits Convention Center, The Fashion/Garment District and world famous Fifth Avenue Shopping. At courtyard by Marriott Times Square West you can enjoy cocktails, breakfast a sandwich or your favorite Starbucks coffee at the Bistro ... more   less 
Number of rooms
224

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