We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott New York Times Square West

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
307 West 37th Street, New York City, NY 10018
Special Offer
Save 15% This Summer!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Courtyard by Marriott New York Times Square West
Professional photos View all
Browse nearby
Courtyard by Marriott New York Times Square West
Write a Review

494 reviews from our community

Traveler rating
    266
    183
    29
    9
    7
See reviews for
150
159
19
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (494)
  • Mar-May only
    (124)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (115)
All months
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 10 nights in July 2014 and had a reasonably comfortable stay. The Good: - Our flight landed before the check in time and we made it to the hotel around noon to find out we could be checked in early. Yay! - Room & Bathroom is extremely clean, comfortable and well equipped. - Central location, within walking... More 

Was this review helpful? Yes
Northville, Michigan
Contributor
11 reviews 11 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our trip was shortened by a cancelled flight and even though I had pre-paid for the room, the Marriott credited my Visa with no problem. All of the staff were very friendly and helpful. The room was clean and the beds comfortable. We went to The Bistro for breakfast the first morning and went back the next morning - it... More 

Was this review helpful? Yes
Berwyn, PA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Trying to find an inexpensive hotel in midtown Manhattan is difficult, so you bite the bullet and pay. The Courtyard was a great place to stay, the location was outstanding. You are within walking distance of many downtown attractions (Broadway, Times Square, Circle Line, Intrepid).The room was very nice, the bed quite comfortable. We arrived with luggage around 11:00AM, and... More 

Was this review helpful? Yes
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for the great review! Our central location is truly one of our best features and I'm glad it worked well for you. I am delighted you had the opportunity to enjoy the sights and sounds of New York and being easy walking distance to Times Square and other attractions was an added advantage. We take pride in meeting... More 

ipswich UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was central to Times Square everything on hand easy access. The staff were really friendly and would help with anything we asked, the room was plenty big enough for us and was spotless . It is ideal if you want a base whilst out sight seeing or on a business trip.

Was this review helpful? Yes
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

I am so glad you enjoyed your time at the Courtyard by Marriott Times Square West and that our location worked out so well for your trip. We are fortunate to be within walking distance of Times Square and many of New York's famous attractions. I am delighted to hear that my associates were helpful and informative. It was nice... More 

Washington
Top Contributor
79 reviews 79 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 1 week ago

Normally I am impressed by Marriott staff but unfortunately not on the two nights we spent in this Courtyard. On attempting to check in at 11:30 am, we were told by Patrick that our room would not be ready until 4 pm. No welcome, no apology. When I asked where we could change for a business meeting we had at... More 

Was this review helpful? Yes 1
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to share your experience regarding your stay at our Courtyard by Marriott. Please accept our apologies for the way handled your early arrival check in as a Platinum Member. This is not the type of service we want to provide as a Marriott hotel. When you informed Patrick that you had an important meeting... More 

Dublin, Ireland
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel in a really great location. It was less than 10 minutes from Times Square. I was pleasantly surprised by the size of the room (two queen beds) as well as the modern and very clean feel of the rooms. Great value for money. The free wifi is also a huge bonus. Breakfast was ok, nothing special. I found... More 

Was this review helpful? Yes 1
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

I'm thrilled to read your review! We truly strive to offer great value at a reasonable price and I am glad our central location, the closeness to Times Square and many famous attractions added more value to your stay. Thank you for noticing our immaculate accommodation, terrific associates, the amenities and facilities we have to offer. We are glad our... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed there between April 22 - May 01, all rooms are renovated. Hotel is very nice looking and new. Our room was a king bed room, we had a crib for our child, everything was spectacular for us. Large room, fast wifi, clean room, friendly staff.

Was this review helpful? Yes
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for the wonderful feedback and five star rating regarding your stay. We couldn't be more pleased that our location was perfect for your visit and that our staff, quiet and clean accommodation and facilities made your stay at the Courtyard by Marriott Times Square West a memorable one. We genuinely love what we do and nothing is more... More 

Princeton
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

OK. This is New York City. Nothing is cheap here. However, my wife and I just stayed at this hotel for two nights and found it exceeded our expectations. The hotel was clean, well run and the staff was helpful and friendly. Granted the location is not the most scenic-midway (between Penn Station and the Port Authority Bus Terminal right... More 

Was this review helpful? Yes
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you very much for selecting the Courtyard by Marriott Times Square West during your recent visit to our city. I am so glad you found our hotel to be of such great value for the price. We pride ourselves on offering everything needed and anticipated in a hotel, by providing amenities such as breakfast, bottled water and welcome drink... More 

Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location near restaurants and convenient stores (CVS). Penn Station isn't a far walk and Time Square is also walkable. I reserved the king room and was more than happy with the amount of space in the room. Everything was clean and nicely decorated. The rooms have free WiFi and mini refrigerators, but no microwaves. The bathroom was also pleasing... More 

Was this review helpful? Yes
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

We appreciate the outstanding review. I am delighted that you loved your immaculately clean and spacious room with the amenities. We have an amazing team of housekeepers who attend to every detail in the room and I look forward to sharing your comments with them. We work hard to ensure that our guests have a comfortable and memorable stay with... More 

New Haven, Connecticut
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised with this find and this exceeded my expectations! The hotel seemed newer, very clean and all of the staff we encountered was very friendly and welcoming. The room was updated, spacious, comfortable and immaculately clean. I've stayed in probably over 40 hotels in the city of all different price ranges and star ratings and this was... More 

Was this review helpful? Yes
Davidlk2013, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you so much for the terrific review regarding your stay with us in February! I am so glad you found our hotel to be of such great value for the price in the area. We pride ourselves on offering everything needed and anticipated in a hotel without breaking your budget. We are always delighted when guests notice how clean... More 

Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
Room/suite (20)
Viewed
Bathroom (7)
Viewed
View from room (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (6)
Viewed
Dining (6)
Viewed
Business center/function rooms (4)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities