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Viceroy New York

4.5 of 5 120 W 57th Street, New York City, NY 10019
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Viceroy New York
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Viceroy New York
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379 reviews from our community

Traveler rating
    196
    108
    43
    24
    8
See reviews for
45
136
23
100
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel in an excellent location only a short walk to Central Park and some greAt restaurants. Room was fine for size just not a lot of cupboard space. Bathroom was spacious and shower was great! The rooftop bar was a nice addition too. Would definitely go back and would recommend to anyway. Thanks for a great trip!

Was this review helpful? Yes
Victoria S, General Manager at Viceroy New York, responded to this review

Dear Soph_Elisabeth, Thank you so much for taking the time to post a review for us and I am delighted that you chose Viceroy New York to celebrate your Honeymoon. It is wonderful to read that you liked the size of the room, our spacious bathroom and of course The Roof with its views of Central Park. Thank you for... More 

Miami Beach, Florida
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Checked in and upgraded my room to one with a view of Central Park. The room was tiny, there were no closets, just two cabinets on either side of the bed. A small hanging piece of wood is supposed to be a desk. All the lights have pull cords and no central switches, only when you first walk in do... More 

Was this review helpful? Yes 6
Victoria S, General Manager at Viceroy New York, responded to this review

Dear Jay1545, It is unfortunate that you did not enjoy your stay with us and it does seem as though we are not your style of hotel. I am sorry that you did not like that you have to pull a cord to activate the lights in the room or the style of the desk. While we are extremely proud... More 

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for five nights at The Viceroy and would think about returning. Were nicely welcomed by staff and the room was clean, warm and comfortable. Just enough room to unpack our clothes. Great location for exploring New York and close to Central Park, 5th Avenue, Times Square and so on 🗽

Was this review helpful? Yes
Greenville, South Carolina
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Kudos to the Viceroy team! What a fantastic hotel. Great location with even better design. The lobby is long, sleek and elegant. The Kingside Restaurant, off the lobby is a classic. Staff was impeccably trained and attentive. The rooms were very well designed and decorated with lush marble, brass and deep colors. I was amazed at how well the room... More 

Was this review helpful? Yes 1
Victoria S, General Manager at Viceroy New York, responded to this review

Dear Reddawg82, Thank you so much for your great review and I was delighted to read that you thought Viceroy New York was one of the best Hotel Experiences of your life. I am so pleased that you enjoyed so many aspects of the hotel from our wonderful Restaurant to the quirky bathrooms with the porthole windows. I very much... More 

New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice New York City hotel. My stay was short, as I was there for a snowstorm stay, but it was pleasant. The staff was cordial and professional. The rooms are are a strange mix of modern and seemingly 80s style furniture it seemed, but it's just aesthetic -- everything is nice. The technology is good, especially the... More 

Was this review helpful? Yes
Victoria S, General Manager at Viceroy New York, responded to this review

Dear McGrimes, Thank you for taking the time to write a review and I am so pleased that we were able to provide shelter from the snowstorm while you were in New York. I was delighted to read that you liked the hotel for our style, technology, restaurant and bar and of course our fantastic central location. I hope you... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic boutique hotel situated in a prime location within midtown. 1920's Art Deco themes run throughout and the hotel lives up to the photos displayed on the website. Some reviews say that the rooms are very small however I disagree, it's NYC and to be honest we found the room (deluxe park view) to be more than comfortable and the... More 

Was this review helpful? Yes 2
Victoria S, General Manager at Viceroy New York, responded to this review

Dear Danhill271280, Thank you so much for your excellent review and I am delighted that you enjoyed your stay with us. I am pleased that you liked the size and style of your room and of course our beds are so comfortable they are second to none! We look forward to welcoming you back to Viceroy next time you are... More 

Minneaoplis, MN
Top Contributor
95 reviews 95 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The styling of this place is great, super cool, mid century meets steam punk styling. One of the most comfy beds I have slept in...ever! Nice amenities in the room (free espresso and chi chi bath products) the shower was decent sized, but my room was shaped like a spatula, with the bed just fitting in the wide end. The... More 

Was this review helpful? Yes 1
Victoria S, General Manager at Viceroy New York, responded to this review

Dear davismama2003, Thank you so much for your kind review. I am so pleased that you enjoyed the styling of the hotel and I think are exactly right with your description of mid centaury meets steam punk styling. It is great to read that you like the amenities in the room and of course our comfy beds. Obviously we have... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My 4th Viceroy in 2014 and it didn't disappoint, the door staff were always friendly, and their Grey coats look so smart! The rooms are small, but they don't hide that fact when making your booking. We had a lovely view of the park and the Essex hotel. Our air conditioning played up one night and the maintenance man (I... More 

Was this review helpful? Yes 2
Victoria S, General Manager at Viceroy New York, responded to this review

Dear Waltssy, It is always great to hear from someone who hearts Viceroy and I am delighted that Viceroy New York did not disappoint. I have sent you a message to your Tripadvisor in box with my email address please feel free to reach out to me and I can share details with you of the loyalty program we will... More 

Top Contributor
109 reviews 109 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location in NYC! The hotel is nice and the staff just ok. The rooms very small as is in NY but fine for a couple of days. The bed was extremely soft like the pillows. The worst part was the TV system, it suppose to work with your device but that wasn't true, even when the technician went to... More 

Was this review helpful? Yes 1
Victoria S, General Manager at Viceroy New York, responded to this review

Dear Iurogo9, Thank you for taking the time to write a review for us. I am sorry that you experienced some challenges with the TV in your room. The technology in the room is operated via the device specific to that room and unfortunately does not work with your own device. I am sorry if there was any confusion with... More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Viceroy New York is a great "home away from home" for the business traveler. The staff is friendly and the hotel is in a great location. The rooms offer all the amenities that you need and then some! I would definitely recommend this property and can't wait to visit another Viceroy property in the future!

Was this review helpful? Yes 1
Victoria S, General Manager at Viceroy New York, responded to this review

Dear BarkJ, I am so pleased that you have found your home away from home in New York. I love that you enjoy our central location, the rooms and amenities and of course our friendly staff. We look forward to welcoming you back for your next stay. Victoria More 

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Additional Information about Viceroy New York

Address: 120 W 57th Street, New York City, NY 10019
Location: United States > New York > New York City > Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Viceroy New York 4.5*
Number of rooms: 240
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Hotel Style:
#102 Luxury Hotel in New York City

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