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Courtyard New York Manhattan / Herald Square

3.5 of 5 71 West 35th Street, New York City, NY 10001
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Courtyard New York Manhattan / Herald Square
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Courtyard New York Manhattan / Herald Square
Courtyard New York Manhattan / Herald Square
Courtyard New York Manhattan / Herald Square
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294 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We arrived Christmas Day and had a wonderful time. Michael was friendly and very helpful. He made it all happen for us. The hotel staff was great. A staff that smiles and offers to help before one has to ask makes a huge difference. The rooms are clean and the gym is awesome. It was really nice to walk straight... More 

Was this review helpful? Yes
Cartago, Costa Rica
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel location is very convenient for tourism, subway is next to the entrance, Macy is almost in front of. A Mac is turning the corner. However you need to take an elevator to go tho the lobby in 2nd floor, and rooms are very very small for the price. Luggage was very well handled after check-out. Hotel allowed us to... More 

Was this review helpful? Yes 1
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear fabulman, Thank you for choosing the Courtyard Herald Square. I am glad that you and your family enjoyed our hotel and location. We look forward to having you back again soon. Thank you for the review! More 

San Diego, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard is a mere seven blocks from Times Square. As such, we were within walking distance for the New Year's Eve celebration in Times Square. We were able to arrive early in the afternoon on December 31st, park the car in their garage ($65), walk to lunch, and then enjoy New Year's Eve in the bowtie (the area in... More 

Was this review helpful? Yes
Matthew O, Front Office Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you enjoyed your stay & were impressed by our bellman Mike & Cat. We look forward to having you back whenever you visit New York. Thank you for the review! More 

Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We spent a few days before Christmas (2014) at this property, shopping, eating out, and going to shows. One of the best stays we've had as a family in the City! The hotel is relatively new so the facility is clean and welcoming. All of the staff were friendly, helpful and went out of their way to make our stay... More 

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear KAP66, Thank you for choosing the Courtyard Herald Square. I am happy to hear that you and your family enjoyed your holiday stay. We are deeply appreciative of all of your feedback as it helps us in our continuous drive to exceed our guests' expectations. We can't wait to have you all back again soon. Thank you for the... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is perfectly situated. We travelled from Upstate NY via Amtrak and got down at Penn station. This hotel is 2 blocks from it - a couple bags on wheels and stroller were no problem for the short walk. Walkable distance to Times Square, access to subway right across the street, tons of shopping including the flagship Macy's -... More 

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Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear ITHACAUSA, Thank you for choosing the Courtyard Herald Square. I am very happy to hear that you and your family enjoyed your stay. We look forward to having you back whenever you're in NYC. Thank you for the review! More 

Top Contributor
55 reviews 55 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Visiting NYC after Christmas, we scored with room availability at the Courtyard. Convenient access to subways, Starbucks, and MSG made this a great location for our needs. We received a complimentary upgrade to a corner king room with a sleeper sofa (no roller beds and we had our 7yo who needed a spot to sleep). The housekeeping staff was great,... More 

Was this review helpful? Yes 1
Matthew O, Front Office Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you enjoyed your stay. We greatly appreciate all of your feedback and can't wait to welcome you back again soon. Thank you for the review! More 

Italy
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I spent a week during Xmas time with my family. The staff was very helpful helping us changing the room from a king to a double queen as with a girl of 2 years it was quite larger!No extra fee was requested. The room was very quiet and clean. Minifridge is available on room and in the lobby there is... More 

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear pescetta_79, Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you and your family enjoyed your stay. We look forward to having you back whenever you visit New York. Thank you for the review! More 

Middletown, Delaware
1 review
4 of 5 stars Reviewed December 24, 2014

Very impressed by location and by the service provided, especially by the bellmen/doormen Cat and Michelangelo. Outstanding, intuitive service by both of these gentlemen. Hotel is in the middle of tremendous attractions, especially in midst of the holidays. We'll be back next year.

Was this review helpful? Yes
Luis F L, Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Thank you for choosing the Courtyard Herald Square. I am very happy to hear that Catalino and Michael were helpful to you and that you enjoyed your stay. We are excited to be your hotel of choice in New York and looking forward to welcoming you next year. Thank you for the review! More 

1 review
4 of 5 stars Reviewed December 20, 2014 via mobile

We had a great time at the courtyard. My daughter and I visited for a few days to shop, eat and see a show. We were pleased with the staff. Miguel and Michael, The Doorman were friendly and seemed to really enjoy their work. We will be back again

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Wootie73, Thank you for choosing the Courtyard Herald Square. Your compliments will be passed along to the team, especially Miguel and Michael. We look forward to having you back again soon. Thank you for the review! More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 16, 2014

Its been long years I moved off NYC to AZ as im a marriott member so I found this brand new hotel which I tried to contact manager by email but WOW!! I got reply from Director mr Lewis so gentleman as understanding regarding my doubts about room view because im picky I must say fair is fair ha ha!!... More 

Was this review helpful? Yes 1
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Lady_Allure, Thank you for choosing the Courtyard Herald Square. Your feedback is greatly appreciated and will be shared with the team for retraining purposes. We look forward to having you back again soon. Thank you for the review! More 

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Additional Information about Courtyard New York Manhattan / Herald Square

Address: 71 West 35th Street, New York City, NY 10001
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard New York Manhattan / Herald Square 3.5*
Number of rooms: 167
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Hotel Style:
#93 Family Hotel in New York City
#100 Business Hotel in New York City
#147 Romantic Hotel in New York City

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