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Courtyard New York Manhattan / Herald Square

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71 West 35th Street, New York City, NY 10001
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Courtyard New York Manhattan / Herald Square
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Courtyard New York Manhattan / Herald Square
Courtyard New York Manhattan / Herald Square
Courtyard New York Manhattan / Herald Square
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349 reviews from our community

Traveler rating
    194
    123
    18
    8
    6
See reviews for
131
65
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52
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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    (349)
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All months
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel was in a great location. There were many of stores around and I didn't have to go far to shop and the subway station was a few feet away. However, the room is small and with a double bed, it can get kind of crowded. Michael, the doorman, provided excellent service. Chatted with us until our car came... More 

Was this review helpful? Yes 1
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Janry L, Thank you for taking the time to review your recent stay with us. I am glad to know that you enjoyed your stay and that Michael's assistance helped to make your experience positive. We look forward to welcoming you back each time you visit New York. Thank you for the review! More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I normally do not expect a high level of hospitality and friendliness when staying in NYC. The staff at this Marriott could have been transplanted or could alternatively train at the finest Ritz Carlton property. You simply can not fake the genuine passion they have for customer experience. In particular, Michael the doorman was graciously helpful and welcoming along with... More 

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Drew K, Thank you for taking a moment to review your recent stay with us. I am very happy to hear that you enjoyed your stay and our team's service. Your compliments will certainly be shared with the team. We look forward to being your hotel of choice in New York. Thank you for the review! More 

Ireland
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overnighted here on a Friday at the end of a business trip to do a bit of shopping. My requirement was a central hotel, close to Times Square where I could make the most of the 24 hours or so I had in Manhattan. I chose the Marriot based on price which at €180 for the night was as good... More 

Was this review helpful? Yes
Matthew O, Front Office Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Thank you for choosing the Courtyard Herald Square for your recent stay in NYC. We cerainly appreciate the feedback on your experience at our location. We also appreciate the kind words about the high level of service provided by our staff. We look forward to being your hotel of choice in New York. Thank you for the review! More 

1 review
5 of 5 stars Reviewed 1 week ago

One staff went above and beyond: Michael, the doorman made our stay delightful and was always available for us. We really enjoyed our stay at this property. The location is great as well! We will be back for sure...

Was this review helpful? Yes
Luis F L, Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Good afternoon Lydia, Thank you for taking the time to review your recent stay with us. We are glad to hear that you enjoyed your stay and all the amenities offered on site. We look forward to being your hotel of choice in New York. Thank you for the review! More 

Longmeadow, Massachusetts, United States
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This place is a great place to stay and Michael the Doorman was so helpful to us! We had six kids total and he came in handy with great advice of how to get to places! Jose was also great! Clean rooms and great location!

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Cheryl P, Thank you for taking the time to review your recent stay with us. I am so glad to hear that you all enjoyed your stay. The team here takes great pride in assisting our guests and ensuring they have enjoyable stays. Your compliments will certainly be passed along to Michael and Jose. We look forward to having... More 

Colchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

There are enough reviews about the rooms in the hotel so i won't go on but get a high one floor 13-15 is great never a wait for lift or at reception they are very efficient, friendly and professional here. best things...... Starbucks to sit in or take out every morning 6am-12pm from the lovely ladies in the lobby restaurant.... More 

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear mellygry, Thank you for taking a moment to review your recent stay with us. I am so glad to hear that you enjoyed your stay and our service. The whole team is proud to ensure that our guests are comfortable while they're here. Your compliments will surely be shared with them. We look forward to having you each time... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at this Courtyard after many years of staying either in Financial District or on Times Sq and was very pleasantly surprised. Michael, the Doorman, met me the first day and made sure I had everything I needed the entire trip. When my wife joined me Michael helped her get situated as well. The staff was great throughout. The room... More 

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear JJOSPORT1, Thank you for taking a moment to review your recent stay with us. I am so happy to hear that you and your wife enjoyed your stay. Michael and the rest of our team are happy to make sure that you're taken care of each time you stay with us. We look forward to being your hotel of... More 

UK
Top Contributor
204 reviews 204 reviews
104 hotel reviews
251 helpful votes 251 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located for the subway and one block from Penn Station, right next to Macy's and close to the Empire State Building, this is a good hotel, with comfortable rooms. Most of the rooms don't have a view of any consequence. Plenty of restaurants around and about and a small "market" in reception make food options easy. Small gym and... More 

Was this review helpful? Yes 1
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear PJT99, Thank you for choosing the Courtyard Herald Square. We greatly appreciate all of your feedback and will certainly use that as a platform for improvement. We look forward to having you each time you're in New York. Thank you for the review! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Kenny was an exceptionally skillful bellman .We had a better experience at the hotel because of his top notch customer service. Rich was also professional and pleasant. He went out of his way to help us during our 4 night stay. The team worked together to assist guests.

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Norwood04, Thank you for taking the time to review your recent stay with us. It is our pleasure to assist in making sure your experience is nothing less than exceptional. Your compliments will certainly be shared with Kenneith and Rich. We look forward to being your hotel of choice in New York. Thank you for the review! More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 8 days, me, my wife and two kids, and the location was very good. You are close to everything, and the subway is near by. The beds are the best beds I have ever slept in!! fantastic! (what brand is it?) Staff was very nice, and Mike was very, very helpful when we needed to get... More 

Was this review helpful? Yes
Nicholas71, Operations Manager at Courtyard New York Manhattan / Herald Square, responded to this review

Dear Kenneth S, Thank you for choosing the Courtyard Herald Square. I am happy to hear that you and your family enjoyed your stay. It is our pleasure to help create a great experience for you here. Your compliments will certainly be shared with Mike. We look forward to welcoming you back each time you're in New York. Thank you... More 

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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