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All 458 New York City hotels

SpringHill Suites New York Midtown Manhattan/Fifth Avenue

3.5 of 5 Hotel   |   25 West 37th St, New York City, NY 10018 (Manhattan)
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Ranked #84 of 458 Hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
bebecailin ireland
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427 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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ireland
Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself and my husband stayed for 3 nights on our recent trip to New York. The Hotel upgraded us to Empire State view which was a WOW factor when we came into the room. The rooms are small and not much storage but the location more than makes up for this. Right off 5th avenue, about 5 min walk from... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Found ourselves stranded in NYC because of snow storm shutting down airports. We booked this hotel at the airport and this wa one of a few hotels left with rooms. Boy were we happy we got the Springhill Suites Midtown! The staff were very friendly and accommodated us with smiles on their faces, regardless of what we were asking! What... More 

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Nairobi, Kenya
Contributor
15 reviews 15 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has all the right features - spacious rooms with microwave and fridge which was part of the attrraction. Excellent location in midtown. Great view of the Empire State by day or night if you have a city view room. That said, it was lacking in personality which is one of those soft elements that lets a hospitality unit... More 

Was this review helpful? Yes 1
gina n, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Dear GlobalMsafiri, Thank you for staying at our hotel and sharing your feedback. We're glad you enjoyed our location and the great view from your room, and sorry to hear that we were not able to exceed your expectations overall. We apologize that our lobby and our dining room prevented you from feeling comfortable. We understand that our lobby is... More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for a week in October 2014. I really can't fault anything. It is an ideal location and Times Square is just around the corner. The staff were all really friendly and always happy to help us in any way they could. One member of staff stood out and that would be Michael... More 

Was this review helpful? Yes 1
gina n, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Dear Caitlinh92 Thank you for taking the time to provide a great review on your recent stay at our hotel. I’m glad to hear that you enjoyed your time with us and I thank you for your kind words and recognizing the great efforts of our team, especially Michael. Mike definitely knows how to take care of our guests at... More 

Coogee
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

it was 2 blocks from a major hub on the subway, so was very convenient for our 6 days in NYC. The breakfast was a bit of a dogfight, however, the rooms were clean and the hotel staff were very willing to help out. Great place to stay if you don't want to go over the top

Was this review helpful? Yes 2
gina n, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Dear Dunnyone, Thank you for sharing your feedback and compliments for the hotel. We really appreciate it. We have a great location for all things New York and everything within walking distance or a short cab ride. Also, I understand your viewpoint on our breakfast area, and it is definitely something that we are looking into improving.We thank you for... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked through booking.com and got a great rate 8 months prior to our trip for a double queen suite for my sister and I. Having been to NYC before, I expected a small room as per the usual for the big apple however we were so pleased! We have 2 queen beds and plenty of room for luggage. there... More 

Was this review helpful? Yes 2
gina n, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Hi RH7777777, Thank you for providing such a detailed feedback on your stay at our hotel in New York City. I'm glad that you enjoyed our hotel's location, cleanliness, and amenities! It gives us great pleasure that you were able to make the most of your trip because of our convenient location and we look forward to serving you again... More 

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

had a great visit in december, 2014. had not been to NYC so this was a perfect hotel to get out of the hustle and bustle after a day of sightseeing. the free breakfast was great and crystal, jeffrey and jeanette were very kind and accomodating. i would recommend this hotel.

Was this review helpful? Yes 1
gina n, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Hello Rosemarie L, Thank you for this wonderful review. We really appreciate this. We are so glad that you had an amazing stay with us and that the location was a perfect fit for your needs. I would like to thank you for giving Crystal, Jeffrey and Jeannette the motivation and encouragement with your positive feedback on their friendliness and... More 

Sterling Heights, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here earlier this week - in room 1302. During the entire 3 night stay I heard a "chirp" about every 15 minutes. It sounded as if a smoke detector battery needed to be replaced - perhaps not quite as sharp as that, but a very similar sound. It was annoying. I heard this sound clearly while in my... More 

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gina n, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Dear LisaP, Thank you for taking the time to let us know about your stay. I greatly apologize that you did not get the best rest during your stay and that our staff did not handle your concerns with enough urgency. We pride ourselves on our service and am disappointed to learn of you dissatisfaction. Our elevators are new and... More 

Brisbane, Australia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room had 2 queen size bed on the 13th floor. Check in and out was easy and fast with lovely receptionists and with always smile in their faces.The lobby is colourful and the children love the flower seat. Our room was tidy and cleaned everyday. The bathroom doesn't have much space to put toiletries enough for 4 people but... More 

Was this review helpful? Yes
NathanGullo, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Hello MsDiva2, Thank you for taking the time to review our hotel. We truly value and appreciate your feedback. I am glad to hear that you enjoyed your stay with us and saw the wonderful views of the Empire State Building. I will be sure to follow up on your comments with our staff to ensure we are delivering the... More 

New London, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice neat and clean hotel in the heart of Midtown. Apparently recently renovated. Very stylish for a hotel in this class. Also very small, about the size of a small hotel room although they advertise as a "suites" hotel. Here a suite simply means a small sitting area )one of our rooms had a nice couch, the other just... More 

Was this review helpful? Yes
NathanGullo, Manager at SpringHill Suites New York Midtown Manhattan/Fifth Avenue, responded to this review

Hello RBWizard, On behalf of the entire SpringHill Suites New York Midtown Manhattan team, I would like to thank you for staying with us. With regards to our suite sizes, unfortunately our suites are not the size of a typical SpringHill Suites due to our location; however, they are larger than many in the area. I truly appreciate your feedback... More 

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Additional Information about SpringHill Suites New York Midtown Manhattan/Fifth Avenue

Address: 25 West 37th St, New York City, NY 10018
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — SpringHill Suites New York Midtown Manhattan/Fifth Avenue 3.5*
Number of rooms: 173
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Hotel Style:
#65 Romantic Hotel in New York City
#99 Business Hotel in New York City
#101 Family Hotel in New York City

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