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BEST WESTERN PREMIER Herald Square

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3.0 of 5
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50 W 36th Street, New York City, NY 10018
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1 room 1 guest
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BEST WESTERN PREMIER Herald Square
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879 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PREMIER Herald Square
See the most recent reviews
Auburn, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of 3 just spent 4 nights here. Arrived at 7am after flying all night and were immediately impressed by incredible customer service. Friendly desk staff(lots of smiles!). The man who stowed our luggage as it was too early to check in was awesome. He took us to the breakfast room even knowing we didn't have a room yet.... More 

Was this review helpful? Yes 1
Nashua, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We came to meet a realative who came in from overseas for business. He had about 36 hours free in the city and that was the purpose of the trip. The staff was helpful in advising us on public transportation and suggested several places for dinner. If coming to NYC again I would stay here as it is near several... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Toronto, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was very impressed with this hotel on all fronts. The staff is phenomenal, rooms are impeccably clean and quiet, comfy beds, ample toiletries, free wifi throughout. You can't beat the location, central to everything and the subway is a short block away. There are two nice patios located in front and back of the hotel and a small bar/... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

This place was just great. Great location, great breakfast, GREAT staff. Farheen at the front desk handled our check in (and everything else) so professionally, and was such a sweet and lovely young lady! She answered all of our queries, and added in some great tips and suggestions as well. Ryan helped with luggage, and he was so accommodating. Helped... More 

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Bryan W., Thank you so much for such kind, praising words about our hotel, and our staff. We hope you enjoyed every bit of your stay from the moment you entered to the moment you were on your way back on your journey. The entire team at Best Western Premier Herald Square strives to provide every guest that walks... More 

Ingleburn, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located in the Garment District only a block away from the Empire State building. We had a short stay and found it central to most sightseeing spots and only a short walk to Broadway, Times Square etc. The room though small in size was clean and the beds were comfortable. The beds were made up daily... More 

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Hello Cherylne, Thank you so much for your awesome review. We're glad you enjoyed your stay and that you had a memorable experience. Our bar is one of our greatest features, and Stephen, our bar manager is a wonderful host. Ryan is our houseman/luggage attendant, provides amazing customer service, and we are grateful to have him as a part of... More 

Uavalde, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

Great location, clean facilities, polite professional staff. It is new and freshly built. I see it rapidly gaining popularity for the NYC visitor that comes routinely. The price is worth the stay and if you need to eat there are numerous walking distance eateries and good clubs, Irish and Rock & Roll. The jewel is the lounge and Steve who... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Travis K., Thank you for choosing us to be a part of your 'U2, Bucket List Trip'. We're glad you enjoyed your stay, and that we were able to a part of a memorable experience. There are several eateries and clubs around here, and it's great if you're here on a multiple day stay, because there's simply so many... More 

Rochester, Minnesota
1 review
5 of 5 stars Reviewed July 23, 2015

We were on the 5th floor, and when the air conditioning didn't work, were quickly moved to the 11th floor. Both rooms were very quiet! Breakfast was included, which we appreciated. The employees in the breakfast room are to be commended for there work ethic! They kept the serving area filled at all times, cleaned the tables after people were... More 

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear SAG0717, Thank you for taking the time to leave us such a wonderful review. We hope that we met your expectations, and have earned your loyalty to come back and give us the chance to serve you with exceptional service again. Our breakfast staff is grateful for your acknowledgement, and we hope that every guest is as happy and... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2015

Excellent is the first word that comes to mind. All three factors work for a traveller. Location, Service and Cost. The hotel is right in the heart of New York, minutes away from sightseeing spots, public transport and shopping. Comfortable, convenient and clean! Highly recommended!

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Anuj G., Thank you for your review of excellence of our property. "Location, Service and Cost" - couldn't have been stated any better, and we're glad you came across our hotel. We are centrally located next to major city attractions, shopping, dining, and our rates are competitively low for the city. We 're so happy you were satisfied with... More 

Chorley, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 21, 2015

Booking the Best Western Premier Herald Square was the best decision we ever made. My husband and I had spent a great deal of time researching hotel after hotel in New York and we settled on this one because of its central location and that it wasn’t a huge hotel. The hotel itself is on West 36th Street and 100... More 

Was this review helpful? Yes 1
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear RachelA84, Thank you so much for such an amazing, and spot on review! We're so grateful to have the pleasure of serving our guests with exceptional quality service, and reviews such as yours shows us we're doing a wonderful job. You have highlighted some major beneficial, and accommodating points about our hotel, such as it's location, modern and comfortable... More 

Toronto, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2015

Great location to stay while in NYC. We were on the 15th floor facing 36th Av. and it was very quiet. Bonus...breakfast included! Helpful staff and clean rooms. Small hotel. Would stay there again. 24 hour coffee/tea/water service in the lobby.

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear wanderlust_VS, We're happy to see that you enjoyed your stay. We work hard to make our guests happy, and do our best to earn their loyalty. We hope to earn that review of excellence from you, and hope to earn it within your next stay. Your feedback is valuable to us, and we hope you come back, and join... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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