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BEST WESTERN PREMIER Herald Square

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3.0 of 5
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50 W 36th Street, New York City, NY 10018
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1 room 1 adult
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BEST WESTERN PREMIER Herald Square
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1,088 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Herald Square
See the most recent reviews
Daytona Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Excellent location for business or leisure, close to everything. The staff is super friendly and helpful, especially Jay, Bebe at the front desk and Ryan. Very clean hotel, smaller rooms but very comfortable.

Helpful?
Thank Debi C
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you for choosing our hotel during your stay in New York. I’m happy to hear you found our hotel staff friendly and helpful. I’ll be sure to share your praises with Jay, Bebe and Ryan. I’m also happy to hear that your room was comfortable and the hotel as a whole was clean and that you enjoyed the location.... More 

syracuse, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel allowed us to be in the heart of the city so we did not pay for taxis/ubers very often. The price was very comparable to the other hotels we cheched out and the room was plenty big for the 2 of us.

Review collected in partnership with Best Western

Helpful?
Thank Josh H
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Our location is certainly among the best in the city! Being able to save on cabs is a great benefit when you stay with us. I’m happy to hear that you enjoyed your room and found us to be a good value overall. Hopefully you also took advantage of all our free amenities like the free hot breakfast, free fitness... More 

nevada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Chose this hotel for the price and location. Was not disappointed! Our room was small but we still had plenty of space for us & our luggage. Extremely clean and a very comfortable bed! Fantastic view of the Empire State Building from our 14th floor room! Walking distance to a lot of things we wanted to see. Staff so friendly... More 

Helpful?
1 Thank evans7
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

We agree that our price and location are very hard to beat within Manhattan. The view of the Empire State Building is one of the best in town! I’m happy to hear you found our staff friendly and helpful and that you enjoyed our complimentary breakfast. We spend a lot of time training our staff to be the best in... More 

Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff, no fridge in room for my meds but with in 10 minutes we had fridge, room clean comfortable what you need Recommend, very close to macys empire state building and times square, Breakfast basic, but nice, get your own taxi as they use firm which is bit more expensive,

Helpful?
Thank Michelle S
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

I hope your friend had a great first stay in the city! We are always happy to accommodate any request. Please don’t hesitate to ask for things like a fridge when booking or at check in so that we can be sure you have what you need! We want to offer the most space possible but have many additional things... More 

Reading, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Had visited NY city over thanksgiving with family. Stayed at this place as its location is pwrfect for downtown visiting and shoping. We had all of that but was amazed by the customer service by the staff. It was a friendly atmosphere what ever time we spent in that hotel and very quick response on any request. Would definately recommend... More 

Helpful?
Thank Zoya B
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Being recommended to others by our guests is all that we could ever ask for! We feel that we provide the best customer service around and it is always nice to hear that our guests feel the same way! Add our perfect location to our friendly atmosphere, and what more could you ask for? Thank you very much for the... More 

Rochester Hills, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I happened to stay at this place again after my previous good experience. This place did not disappointment at all. In fact, some of the staff even remember me and showed great care and took care of my extra requests. The front desk is always available and very swift in response. I like the ambiance of this place and the... More 

Helpful?
Thank Akbar B
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Proposed Response: We are always happy to see return guests and take great pride in being able to accommodate all special requests! We know there are a lot of places to choose to stay in New York City, so to hear that you chose to return to us says a lot about what we offer and how great your first... More 

Hampshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely Hotel, Perfect location between 5th 6th Ave on 36th Street. Our room was very Tiny, however still very lovely. My room had a view of the ESB. Breakfast very good, loads to choose from. The hotel does have free Tea & Coffee in the Reception area for you. Even though you do have Tea & Coffee in your room,... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Toni J
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Being a little paradise in the heart of the big city is a great compliment! Our location and views of the Empire State Building always bring in praise. Even though rooms tend to be small in Manhattan, I hope you found the efforts we employed to make the rooms as functional and large as possible helpful during your time with... More 

New York City, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This place is well situated and rooms are comfy and include a free breakfast, service at front desk is great.... Parking nearby is convenient and in a great neighborhood and is at the top of the Best Western chain star category, nice perks if you are a rewards member....

Helpful?
Thank meh2
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you for taking the time to review our hotel. I’m happy to hear that you enjoyed your time with us. Parking can be difficult in the city- having nearby parking is definitely a perk so thanks for calling that out. We are a PREMIER hotel which we pride ourselves in and it sounds like you noticed the vast difference... More 

Lynnfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is within walking distance of Times Square and the Theater district. Also, right around the corner from great shopping, with Macy's and JC Penney. Last, there is a great pub across the street called the Keg Room, that was a great place to watch the various football games, including the patriots. We had a selection of appetizers and... More 

Review collected in partnership with Best Western

Helpful?
Thank Christine C
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Our location definitely is one of our best attributes! In such a big city, being within walking distance to the top attractions of New York City is a huge amenity of our hotel. Whether you’re looking for Broadway shows, Times Square, the Empire State Building and so much more, we are just minutes away by walking. You cannot go wrong... More 

New Hampshire, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Price is great, it is completely worth the money because it is in a very good location. It is a short walk away from Times Square, Macy's, and many wonderful restaurants. The people at the front desk were very nice and helpful as well!

Review collected in partnership with Best Western

Helpful?
Thank Katherine P
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

I’m happy to hear that you had such a great time staying with us. Your review headline says it all – “Great price, AMAZING location and awesome service” We aim to provide a great experience with our location and service at a great value for our guests and that’s exactly what you got. Thanks so much for sharing your experience... More 

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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