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All 446 New York City hotels

BEST WESTERN PREMIER Herald Square

3.0 of 5 Hotel   |   50 W 36th Street, New York City, NY 10018 (Manhattan)
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Ranked #128 of 446 hotels in New York City
A recent review
4 of 5 stars reviewed 3 weeks ago
  • Reviews (370)
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370 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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There are newer reviews for BEST WESTERN PREMIER Herald Square
See the most recent reviews
1 review
4 of 5 stars Reviewed 3 weeks ago

It is so well located. Easy to get every where. Nice clean, small hotel. Friendly staff. Breakfast is quite basic but good start for the morning. I recomend this hotel to all my friends visiting New York.

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you very much for taking the time to share your positive experience. We are delighted to hear that you were able to utilize some of the amenities that our property has to offer and that our customer service went above your expectations. Thank you and we hope to have you back soon. More

Phoenix, Arizona
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to say I was pleasantly surprised with the great service, decent rooms and perfect location of this Herald Square Best Western. Based on some of the other reviews, I wasn't expecting the staff to be very friendly or knowledgeable of the area. The price point for the room was very favorable so I wasn't concerned, but I have... More

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you for sharing your stay experience with everyone on Trip Advisor. What a great pleasure to know that you had a great time. You've pointed out a few of our features that make us a special hotel like our guest rooms and excellent service. We must agree with you on our location...truly unsurpassed in the city.We are pleased to... More

Spalding, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Small clean hotel ideally located for getting around for New York for a group of 7 first timers girlies celebrating birthdays, small room but apparently common in NY but comfy beds even with sharing not a problem, helpful staff, secure clean nice little bar and breakfast included would stay there again

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Happy Birthday to all "girlies" who celebrated their birthdays at the Best Western Premier Herald Square, NYC. We appreciate your feedback and review of our hotel. We are happy you all enjoyed your stay with us and found the hotel to be clean and comfortable. We are glad that you all took advantage of our nice and cozy Bar and... More

New York City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My son and wife spent 5 days during the Big East Tourney at Madison Garden. The Best Western at Herald Square was very close to the Garden as well to central NYC. We traveled by foot as well by the Metro. The hotel was clean and all expectations were fulfilled. We would be likely to return to this hotel the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

We want to thank you for taking the time to post a review of your stay. We are so pleased to hear that you stayed with us along with your son and wife and enjoyed staying at the Best Western Premier Herald Square during the Big East Tourney at Madison Garden. Thank you again for your kind words. We look... More

Sarasota, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Best Western Premier in New York City for five days. I found it very comfortable and, to use a pun, quite 'accommodating.' I'm glad I gave it a whirl. It is a new hotel...so it's clean, bright, pleasant, attractive. It's very centrally located in Herald Square. This is not the "hot spot" for dining. But,... More

Was this review helpful? Yes 1
Kiev, Ukraine
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern clean hotel in the very center on NYC, close to everything. Convenient location- in few steps from Empire state, Macy's, 5 mins of walk to Times square, perfect for sightseeing and shopping. In few blocks from Penn station - start for both JFK and Newark airports. First we received the room facing the backyard with small window and bad... More

Was this review helpful? Yes
fort lauderdale,fl
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is new, so it is very clean. The breakfast room is a little small and not very welcoming, due to the fact that it is underground with no window. The staff was professional. The bedrooms are small. The localisation makes it a good hotel to visit New York for two or three days.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you so very much for staying with us and taking the time to share your experience with TripAdvisor. It is very gratifying to know that the friendliness and professionalism of our team members was noticed along with the Location and the cleanliness of our facilities. We definately look forward to your return visit. More

1 review
4 of 5 stars Reviewed 3 weeks ago

New, Clean, and well maintained. An easy subway ride to Times Square and the theater. Stayed two nights. Room small, but by new york standards, well designed and comfortable. Do not plan on hanging many clothes in the small closet. Suitcases also will have to be stacked in the corner. All and all a good experience. It was my second... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you for your review. We are proud of our staff and it is great to hear that they are delivering excellent service and providing superb cleanliness guests can expect while staying with us. Thank you again and we look forward to having you stay with us every time you visit NYC. More

humble, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Location was PRIME AND The STAFF VERY INVITING AND HELPFUL.... The ROOMS were SMALL but very CLEAN. I stayed on the 6TH FLOOR and it was QUIET and the beds were COMFORTABLE. The lobby area and lounge were Beautiful and up beat with music playing all day.. BREAKFAST was HOT and SATISFYING. Will stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

HAPPY BIRTHDAY OT YOU FROM THE STAFF AND THE MANAGEMENT OF THE BEST WESTERN PREMIER HERALD SQUARE,NYC. THANK YOU for this incredible review, thank you for these words of praise and for your generous support. It is a pleasure to receive such glowing praise.. What a great pleasure to know that you had "BEST BIRTHDAY EVER" at the Best Western... More

Surrey, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

First time ever in New York and wanted to stay close to ALL the action (had 3 Broadway shows to attend). Great location (2 blocks from Empire State Bldg; 4 blocks for Broadway; close to transit. Top floors have view of Empire State Bldg. Nice free continental breakfast. Staff are fantastic from front desk checking in or out, to ladies... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sayed A, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Again, thank you for your kind words and feedback! It was my pleasure to share your positive experience with our team. They truly appreciate hearing from satisfied guests like... More

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Additional Information about BEST WESTERN PREMIER Herald Square

Address: 50 W 36th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #128 of 446 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Herald Square 3*
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Herald Square Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. ... more   less 
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style
#119 Family Hotel in New York City #127 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN PREMIER Herald Square Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. ... more   less 
Number of rooms
94

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