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BEST WESTERN PREMIER Herald Square

Certificate of Excellence
3.0 of 5
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50 W 36th Street, New York City, NY 10018
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BEST WESTERN PREMIER Herald Square
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Ranked #106 of 464 Hotels in New York City
Certificate of Excellence
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811 Reviews from our TripAdvisor Community

Traveler rating
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    4
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293
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel room was clean and quiet, the service was good, and the hotel staff was very helpful and polite. The hotel is within easy walking distance of many New York City attractions, including the Empire State Building, theaters, Times Square, many restaurants, ferry rides, and the subway. The breakfast was good and provided a variety of options that changed... More 

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Vancouver, Canada
Top Contributor
103 reviews 103 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were fortunate to get the top floor's larger two rooms facing the front, and the night time view was lovely. Everything was fine except for two things, due to design and not fault of staff: the "rainfall shower head" looks nice but water flow was weak and temperature was hard to control, and the air vent was directly over... More 

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Columbia, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with a few friends over a holiday vacation. The location is great - can walk lots of places, although the hotel seemed to be on more of a side street rather than a main thoroughfare - this actually was nice noise-wise. The amenities are what you would expect from a Best Western - an above average continental... More 

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Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Amy S., Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. The Best Western Premier is known for its location, and its close proximity to most... More 

Sao Paulo, SP
Contributor
14 reviews 14 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Nice room, nice bathroom, nice breakfast, nice staff, nice broadcast tv, everything was excellent. I had the chance to have a wonderful view for the Empire State Building for the Room´s Window. I liked a lot. It is with no doubt an excellent recommendation!

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Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Thiago C., We're so glad to hear you enjoyed your stay, and we hope that we met your expectations of the premier standard quality. We strive to provide our guests with exceptional quality service, and an experience that is sure to leave a positive lasting impression so that they can leave with a smile on their face, each time.... More 

Windsor, Ontario
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our 6 nights at this hotel was great. We were greeted with smiles and enthusiasm making us feel very welcome. We were a few hours early but they had no problem giving us our room right away. Ryan immediately took our luggage to our room. The room was small and cozy, two double beds but that is all we needed.... More 

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Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear skneminee, Thank you so much for choosing the Best Western Premier Herald Square and giving us the opportunity to give you such a pleasant and memorable experience. We are truly joyed to see that we your experience with us left a lasting impression, and we hope that you come back and join us again soon! Our staff is always... More 

PASADENA, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent service, excellent breakfast and service, traveled with my father, this was our first visit, the places we visited very close to the hotel. personnel was great and nice, the price was a little expensive but it worth it

Review collected in partnership with Best Western

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Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Rogelio S., We're so happy to hear that you enjoyed everything about our hotel and got the chance to let us be a part of your experience! We will recognize our team using your feedback to thank them for their dedication to serving our guests and we hope you get the opportunity to come back again soon. Once again,... More 

New York
Contributor
14 reviews 14 reviews
14 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Hotel definitely was a little creepy but was convenient, and clean. Pretty much what you would imagine, no complaints though. It was very basic but the staff were nice. All in all it was well priced for a basic night in Manhattan. Not my favorite.

Was this review helpful? Yes
NJ, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is the 2nd time I stayed here. The reason is the location, the hotel is very nice, the staff is very nice and the rates are very reasonable for NYC. The breakfast was very hardy, the rooms are very clean and the mattresses are extremely comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Christine C, Thank you for staying with us again! It is always a pleasure when a guest returns to our hotel and gives us the chance to provide them with another wonderful and memorable experience. Compliments to our breakfast team for always providing a great breakfast menu. Once again, thank you so much for taking the time to provide... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel for 4 nights last year June. Excellent Service from Jay before confirmation of the hotel stay, he answered all my queries and he gave me the room that i wanted. Stayed on the highest floor and the room was perfect. Beds were very comfortable, rooms were cleaned everyday and the room is also equiped with docking... More 

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Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Dear Jenny T., Thank you so much for your kind review! Your title of "Home Away From Home" lifted our spirits, and we are truly delighted to know that we were able to meet your expectations, and deliver a special experience. Our entire staff was very pleased to see this review, and we hope that you will return to our... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and excellent location. Staff was very helpful. Hotel is very clean and updated. As usual, for New York City hotel, rooms are small and storage is limited. Breakfast is very good, but space is limited.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mustafah S, General Manager at BEST WESTERN PREMIER Herald Square, responded to this review

Thank you for taking the time to let us know how you enjoyed the Best Western Premier Herald Square. We are happy to hear your positive feedback on our staff, hotel, and the amenities we have to offer. We hope you had a wonderful experience, and hope that you do choose us to serve you with excellent service again in... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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