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The Jade Hotel

52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
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The Jade Hotel
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The Jade Hotel
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387 reviews from our community

Traveler rating
    217
    112
    43
    10
    5
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85
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Jade Hotel
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Medellín, Antioquia, Colombia
2 reviews
5 of 5 stars Reviewed April 1, 2013

I was 7 days in the New Jade Hotel in greenwich Village. What can I say. Clean Hotel, Amazing people works there, beautiful place, near to 6th av where you can take easily subway or bus, in the heart of the great city!!! I normally stays in medium price hotels in NYC, rates like Jade, and comparing is hard to... More

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Ada, Ohio
Top Contributor
72 reviews 72 reviews
41 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed April 1, 2013

My son and I stayed in the Jade for five nights while he was visiting New York colleges. The Jade is a delightful hotel with a splendid location in the village. Located in easy walking distance of both Union Square and Washington Square Park, it was the perfect base to explore lower Manhattan. Both NYU and the New School are... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed March 28, 2013

I was recently suprised by my boyfriend with a two night stay at the lovely new Jade Hotel. On arrival (after the most horrific 24 hour journey) at 8.30am we were greeted by very friendly and welcoming reception staff and although we were prepaired to venture back out into the cold to while away a couple of hours until check... More

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Philip C, General Manager at The Jade Hotel, responded to this review

Thank you for choosing The Jade Hotel Greenwich Village for your two night getaway in New York City. The was our pleasure to provide you the quality accommodations and services you enjoyed during your stay. Thank you for your feedback. We will look into improving soundproofing and pay special attention to the fixtures. We hope you you have a chance... More

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 28, 2013 via mobile

The hotel has a great staff at the Front desk! they try to help you with everything you need and are very nice! The other staff, for example House keeping is not very helpful and a little messi. The day you are leaving they keep asking you at the morning when you are going to leave the room constantly. Yesterday... More

Was this review helpful? Yes 3
Philip C, General Manager at The Jade Hotel, responded to this review

I apologize for the housekeeping issues you had to experience during your stay. We are dedicated to improve upon all our services to ensure our guests are not inconvenienced. Housekeeping is never to keep the elevators locked for any reason during those times, and I have addressed this with our team. The heating has also been repaired in the Grape... More

Toronto, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 27, 2013 via mobile

What a treat to stay in a new (clean!) hotel in the heart of the city! The staff at the hotel are outstanding, easily accommodating all requests and helping us secure some excellent dining reservations. We stayed in a double/double room. The beds are small but very comfortable, however the room was very cramped for two people...by any international standards.... More

Was this review helpful? Yes
Philip C, General Manager at The Jade Hotel, responded to this review

We take pride in recommending the "in the know" local Greenwich Village hot spots to enhance your dining and exploring experience. We expect the transportation services we are partnered with to provide the same level of service you expect at The Jade Hotel and will ensure that the prices the hotel quotes to our guests are honored. We have recently... More

Tel Aviv, Israel
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 25, 2013

I recently stayed in the Jade for 8 nights. The hotel is beautiful, the décor is amazing and the feeling is of a real boutique hotel. We stayed on the 18th floor with great view to the city. So why just average? 1. The maids did not refresh our room amenities daily 2. The background noise in the room was... More

Was this review helpful? Yes 2
Philip C, General Manager at The Jade Hotel, responded to this review

We have made changes with our transportation providers due to your feedback and hope you provide us the opportunity to be our guest once again. I did receive your direct e-mail concerning the refreshment of the complimentary water in the room and have addressed it with our housekeeping team to ensure this does not get missed moving forward. I have... More

New York
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed March 25, 2013

Just spent a night at the hotel and I am in love. My room was on the 17th floor and the view was gorgeous! Loved the 1930's feel of the hotel with the techno touches of today! It is a new hotel and you can tell that they have just opened but I think this hotel will be a NY... More

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Northfield, IL
Top Contributor
65 reviews 65 reviews
63 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 23, 2013 via mobile

Beautiful lobby, outstanding room, great location. Loved the service and all the nice little touches everywhere. The classy decor includes many details. Only complaint: thin room doors so I could hear people in the hallway. But I did enjoy my stay. Price point won't stay for long so get in while you can! Will return!

Was this review helpful? Yes 1
Americus, Georgia
2 reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 21, 2013

I stayed at the hotel on a business trip, and really enjoyed my stay. The staff were very welcoming and helpful. The hotel is beautiful, cozy, and has a nice restaurant and lounge area. I would definitely stay here again!

Was this review helpful? Yes 1
Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2013

I made an account just so I could review this hotel so it’s my first review, it was also my first time in New York City so first times all around! I’m so happy I chose this hotel for our trip. It was the perfect location, the building, our room, and the view were beautiful, and we had such a... More

Was this review helpful? Yes 1
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Additional Information about The Jade Hotel

Address: 52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City > Greenwich Village , Manhattan
Price Range (Based on Average Rates): $$$
Number of rooms: 113
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