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The Jade Hotel

52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
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The Jade Hotel
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The Jade Hotel
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414 reviews from our community

Traveler rating
    231
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    46
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    5
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88
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Jade Hotel
See the most recent reviews
Scarsdale, New York, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2013

We had a wonderful view and terrace from our 18th floor room. The rooms were clean and service impeccable. The restaurant was great too. Staff were friendly and helpful and the location was a great base for trips around downtown and the Village - we will be back!

Was this review helpful? Yes 2
Alamo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

I stumbled upon the JADE last minute while in NYC. I have been going to NY every year for over 20 years, and stay at all sorts of different places. The Jade was the best! The staff is so kind and helpful, each one as nice as the last. I kept thinking they must be very happy there to be... More 

Was this review helpful? Yes 1
Pennslyvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013 via mobile

As a former NY'er , I could not have asked for a better find! This was our second stay at The Jade in the past two months and both stays were excellent ! Professional staff who understand "hospitality." The rooms are small but very clean with all the necessary amenities. Next time we stay I am going to try a... More 

Was this review helpful? Yes 1
Phnom Penh
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 5, 2013

Recommended! Very cute, small hotel, newly renovated with sophistication. Music a bit too loud in the lobby (they are trying to create ambiance!). A bit expensive, but look for good deals on various websites. Great location, friendly staff. Rooms are small but modern, well appointed and comfortable. Heavy duty windows keep out the street noise. Breakfast not included but there... More 

Was this review helpful? Yes 3
Toronto
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 4, 2013

I just returned from a 5 night stay at the Jade Hotel. I was traveling with my mom and we shared the Bedford Two Double room. Overall, it was a fabulous stay. The location, service and quality of beds made up for any minor need for improvement. PRO'S: / the hotel is brand spanking new, about 6 months old. /... More 

Was this review helpful? Yes 3
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear TOwordtraveller, Thank you so much for your review. We are glad to hear to hear that you enjoyed your stay with us and that you found our location to be one of the best you have stayed in. We appreciate your feedback and apologize that there were some issues that detracted from your stay, although we are glad that... More 

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

A frequent traveler to New York, I had yet to find the perfect hotel. My choice is now definitely the Jade Hotel. I will certainly be back on all my future travels here. I feel at home. The staff is wonderful; so helpful and efficient. The food is delicious and the rooms, although a little on the small side (this... More 

Was this review helpful? Yes 1
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear Kareen D, Thank you for your fantastic review! We are thrilled to hear that you had such an enjoyable stay and that The Jade is now your first choice hotel in New York. We are also glad that you found your room so comfortable and that the amenities were to your liking. We look forward to welcoming you back... More 

Killington, Vermont
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2013 via mobile

This hotel was beautiful, recently updated to it's signature style, and the staff was quite polite and helpful. the couple negatives; our room not being ready; which our front desk attendant had us escorted to the lounge for a complimentary cocktail while we waited. Which was great, and at some point in the evening half the hotel lost air conditioning!... More 

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Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear Kristen M, Thank you for your review. We are glad that you enjoyed the design of The Jade and found our staff helpful, as we seek to exceed the expectations of every guest. We are glad we were able to compensate for the delay with your room and apologize for your negative experience with the air conditioning. Certainly, this... More 

New York
Contributor
17 reviews 17 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 3, 2013

I live in the area and stayed there recently while some renovations were being done on my apartment. The rooms are small but full of deco charm. The bed was comfortable and the bedding was fresh and luxurious. The bathrooms are bright and a good size with products from the local, well known Bigelow apothecary. We were lucky enough to... More 

Was this review helpful? Yes 1
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear travel58, Thank you so much for your review and your kind words. We are thrilled to hear that both you and your parents had such an enjoyable stay at The Jade. We are also happy to hear that you enjoyed our Hudson Queen with the lovely garden patio and all the local amenities. We love our location too and... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 30, 2013

I wish I could give this a 4.5 star as this is quite a nice property. The hotel has been opened very recently and has still has a very new feel to it. We stayed here or two nights on August and were pleased with the location, services, and upkeep of the property. We had a room on the 16th... More 

Was this review helpful? Yes 2
Long Beach, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 29, 2013

This was my first time visit to New York, and I am so glad we chose the Jade Hotel. You can't beat the location -- it's very close to Union Square and Greenwich Village. The room was very comfortable. There were four of us sharing one room, and at first glance we thought the room would be too small. This... More 

Was this review helpful? Yes 1
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Additional Information about The Jade Hotel

Address: 52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City > Greenwich Village , Manhattan
Price Range (Based on Average Rates): $$$
Number of rooms: 113
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Hotel Style:
#58 Business Hotel in New York City
#61 Family Hotel in New York City
#142 Romantic Hotel in New York City

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