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The Jade Hotel

Certificate of Excellence
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52 W 13th Street, 13th Street Between 5th & 6th Ave, New York City, NY 10011
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The Jade Hotel
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The Jade Hotel
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468 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Jade Hotel
See the most recent reviews
London Ont
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 27, 2013

My son and I had a lovely stay at the Jade. The room was small, which is to be expected, very quiet, which I loved, and had comfortable beds and great linens. The bathroom was modern and lovely and the hotel was very clean and in excellent condition. There is a lovely lobby bar where we had drinks and some... More 

Was this review helpful? Yes 1
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear JudyLondonOnt, Thank you for your review and your kind words. We are so glad you enjoyed your stay and your accommodations as well as the décor of the hotel. We are also glad to hear that you were able to enjoy our Wine Hour with our delicious flatbreads and wines by the glass. We are glad you had such... More 

Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2013

There were many things to like about this hotel - lovely quiet room, comfortable bed, great location for transportation. My only complaints were that the room was too warm and one could not turn down the heat; when I told the front desk, they told me the heat had been turned on in the entire hotel and since it was... More 

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Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed November 20, 2013

This is a great place to stay in manhatten!! The Jade has all of the characteristics of a quality hotel - well designed and clean rooms, excellent service, eagerly helpful staff and a high quality restaurant- making it a top choice. It is also in one of the best neighborhoods of the city, conveniently located in the west village. The... More 

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Julia Cook
1 review
4 of 5 stars Reviewed November 20, 2013

I've stayed at the Jade three times. The only reason I did not give it four stars is that the standard rooms only have walk in showers. It would be nice to have a bathtub too. Apart from that - everything is perfect.

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Wetherby, England, United Kingdom
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 16, 2013

This is a cute hotel. Ideally located between 5th and 6th avenue in walking distance to Soho. I've stayed at this place earlier this year shortly after it had opened so this is my second time. In short - it was like coming home. Nice rooms, good restaurant and enjoyable lounge. I got back to the hotel pretty late one... More 

Was this review helpful? Yes
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear HV25, Thank you for your review. We are thrilled to hear that you have enjoyed both of your stays at The Jade Hotel. We agree that the location of The Jade Hotel is fantastic and are glad you found it convenient in exploring local neighborhoods. We are also happy to hear that you enjoyed our restaurant Grape & Vine.... More 

High Ongar
Top Contributor
86 reviews 86 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 12, 2013

I popped in here a couple of Fridays ago with my daughter originally for a quick drink before moving on to another establishment. From the get go the place impressed me. It started with the very helpful doorman, to the maitre d' and then finally to the two barmen. This place has a great atmosphere. Its not big but its... More 

Was this review helpful? Yes
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear ianexn, Thank you for your review. We are thrilled to hear that you enjoyed the atmosphere of both The Jade Hotel and Grape & Vine. We strive to provide exceptional customer service and are so glad that you found the staff to be so friendly and helpful. We look forward to welcoming you back soon! Sincerely, Elizabeth Mao General... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2013

We recently stayed 6 nights at the Jade. We are ever so grateful that we were upgraded because to stay for 6 nights in any room smaller than ours would be pretty uncomfortable. The location of the hotel Greenwich, is great. Close to good shopping and restaurants and easy access to central NYC. Enjoyed good nutritious meals at the Hu... More 

Was this review helpful? Yes
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 10, 2013 via mobile

Never thought of myself as a complainer and certainly have never felt strongly enough to write a review but in the case of the jade it is merits a mention. Firstly the positives, nice looking foyer and bar, pleasant front of house staff, modern fittings in a deco style. Rooms were nicely fitted albeit a bit small but I suspected... More 

Was this review helpful? Yes 10
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear Simon J, Thank you for your review. We regret that you did not enjoy your stay at The Jade and that you were dissatisfied with the service you received. We strive to exceed the expectations of our guests and hope you will accept our sincerest apologies for the negative and unacceptable issues you experienced throughout your stay. We have... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2013

My stay at the Jade Hotel was a superb experience. The location of the hotel was ideal, sandwiched between Union Square and Washington Square Park while staying close to shops, restaurants, and art galleries. Both exterior and interior design were impressive. I loved the warm atmosphere that I was greeted with upon entering the lobby. The restaurant was amazing. All... More 

Was this review helpful? Yes 1
Elizabeth M, General Manager at The Jade Hotel, responded to this review

Dear anikatheresa, Thank you for your review. We love The Jade’s location and are so thrilled to hear that you found it central to so many great spots. We are also glad that you enjoyed the atmosphere and accommodations. We hope to provide you with another great stay soon! Sincerely, Elizabeth Mao General Manager More 

Sao Paulo, Brazil
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2013

The staff is very kind and nice. Good location, close to subways stations, restaurants and shops. Quiet neighborhood. The room is very comfortable, charming and clean. Spacious bathroom, powerful shower and good products from CO Bigelow. Perfect place to stay in NYC. I loved it.

Was this review helpful? Yes 1
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Greenwich Village
Commonly known as “the Village” to New Yorkers, it was here in Greenwich Village that both 1960’s counter culture and the LGBT movement were born. Famous for its bohemian past, head to Washington Square Park to get a feel for this diverse and energetic neighborhood. You’ll find NYU students, street performers, skateboarders, kids frolicking in the fountain, and locals relaxing and playing chess. Stroll the streets to discover a mix of majestic town homes and hidden bars and restaurants that give this neighborhood an old-school residential feel. When the sun goes down, check out one of the famous jazz or comedy clubs that still packs them in every night.
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