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The Jade Hotel

52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
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Certificate of Excellence 2014
The Jade Hotel
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The Jade Hotel
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385 reviews from our community

Traveler rating
    216
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    42
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Stockholms Län, Sweden
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was in NY for a business trip and my girlfriend took the opportunity to join and do some shopping while I was in the office. We stayed in NY for a couple of days when the business part of the trip was done, and we liked this hotel so much that we stayed here instead of finding something cheap... More

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Jackson, Wyoming, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Jade Hotel was the perfect location for my annual New York business trip. I will definitely be staying there again. The knowledgeable and helpful staff were fantastic day in and day out. The rooms were lovely, and the lobby space, with free wifi was the perfect place to work in the morning or have a glass of wine at... More

Was this review helpful? Yes 1
Haledon, New Jersey
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I just spend a night at the Jade and we were so happy with it! The hotel is located in a great part of the Village and just steps away from some great eateries and bars. The service at the Jade was some of the best I've experienced. Everyone was warm and friendly and went out of... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel following a 7.5 hour flight and a 1.5 hour car journey through awful traffic to the Jade Hotel. We arrived at the hotel after 2pm to be told our room wasn't ready and would be ready within the hour, but that they would put a rush on. We were fobbed off, told there were linen... More

Was this review helpful? Yes 3
Justin K, General Manager at The Jade Hotel, responded to this review

Dear Sue E, Thank you for your review. We sincerely apologize that we were unable to check you into your accommodations right away and that this experience detracted from your stay. While we are unable to guarantee early check ins, we try to fulfill these requests as quickly as we can and apologize that we were not better able to... More

Baltimore, Maryland, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Jade Hotel was extremely accommodating to our group. We had a large group with several requests during our stay. Each person at The Jade Hotel truly made our business stay easier! Visit this hotel is your are looking for a unique stay.

Was this review helpful? Yes 3
Snoqualmie, Washington
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Jade Hotel is a boutique hotel that delivers at a good price point ( given that nothing is really reasonable in New York except relative to other NY hotels..) You could almost miss it ; its tucked away in a street in the village that is pretty quiet at night ( not so much in the day, since a... More

Was this review helpful? Yes 1
Justin K, General Manager at The Jade Hotel, responded to this review

Dear couplessPS, Thank you for your review. We are so glad that you found the Jade to be romantic and cozy and that the friendliness and helpfulness of our team members was well received. We sincerely apologize that there was not a bellman present at the front door when you checked in. Rest assured, we have reviewed your comments with... More

Dallas, Texas
Contributor
17 reviews 17 reviews
17 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at The Jade Greenwich Village with my best friend on a girls weekend to NYC. This hotel was perfect for what we were looking for- stylish, affordable and well-located. The decor is great with plush velvet couches and exposed brick in the lobby and retro touches like an old dial phone in the room. We had a... More

Was this review helpful? Yes 1
Justin K, General Manager at The Jade Hotel, responded to this review

Dear Birdie425, Thank you for your review. We are so thrilled that you enjoyed your stay with us and that we were able to provide you with a memorable girls weekend. The views from our higher floors are truly unbeatable and we are so pleased that you enjoyed the details and design of your accommodations. We hope to welcome you... More

Pontefract, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived back yesterday from a fantastic 3 night break in NYC staying at The Jade for my friends 40th birthday, everything was just perfect, the staff we're excellent and so friendly, nothing was too much trouble and the attention to detail was amazing, they even surprised my friend with a bottle of wine and a beautiful cake for her birthday.... More

Was this review helpful? Yes 3
Justin K, General Manager at The Jade Hotel, responded to this review

Dear Helen W, Thank you for your review. We are honored to be such a memorable part of your first trip to New York and that we were able to be a special part of the birthday celebration! We are also pleased that you found your accommodations and amenities comfortable and up to your standards. Our location is truly unbeatable... More

Sydney, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here 8 nights. We upgraded to the larger room, and glad we did as they were still very small, but it's NYC, you expect that i guess. But the room is also near to the street and despite the bay windows never had a lot of light so small and dark is not a great combo for me.... More

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Justin K, General Manager at The Jade Hotel, responded to this review

Dear flien1980, Thank you for your review. We appreciate your feedback and apologize that you found your accommodations dark and compact. Your comments help us to continually improve our guest experience and we are working on ways in which we can make our accommodations more comfortable for our guests. We are glad that you found our staff to be friendly... More

Warren, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking at NYU and Fordham and this hotel was perfectly situated away from all the craziness. Staff attentive. beautifully decorated boutique hotel. would stay there again. Fantastic Italian restaurant DeAndrea? across the street! near Soho, washington park.

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Additional Information about The Jade Hotel

Address: 52 W 13th Street, 13th Street between 5th & 6th Aves., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City > Greenwich Village , Manhattan
Price Range (Based on Average Rates): $$$
Number of rooms: 113
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