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All 451 New York City hotels

Comfort Inn Midtown West

3.0 of 5 Hotel   |   548 West 48th Street, New York City, NY 10036 (Hell's Kitchen)
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69%
Ranked #263 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed 4 weeks ago
Fjordingen Sandefjord, Norway
  • Overview
  • Reviews (157)
  • Photos (25)
  • Amenities
  • Q&A (1)
  • Room tips (47)
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157 people have reviewed this hotel

Traveler rating
    49
    60
    38
    8
    2
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36
53
10
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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There are newer reviews for Comfort Inn Midtown West
See the most recent reviews
Sandefjord, Norway
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean rooms. Really nice staff! Even though I'm only at the hotel when I'm sleeping, i will recommend this hotel to other tourists. I wish there was a sub station more close, if you'r willing to walk for 10 minutes or so, stay here!!

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for the great comments. I agree, our staff is great and I'm happy to see that they took good care of you! Even though we are about 10 minutes from the subway, we are a short walk to Times Square and the Intrepid. Thank you for taking the time to complete a review and we hope to have... More

New Smyrna Beach, FL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a night before and after a cruise. This hotel is an easy 2block walk to Pier 88. There is currently noisy construction going on across the street which stops around 5:00pm. We made the mistake on our return to accept a room on the first floor which happened to be ready when we arrived at 11:00am.... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Juan A. Soto... More

Chapel Hill, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was recently updated and our room was attractive and clean! The staff was as friendly and helpful as any in a 4 star hotel. About a 10 minute walk to the subway through a safe residential neighborhood. Good breakfast included. We will stay there again!

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

It's great to hear you had a wonderful stay! So happy that you enjoyed the amenities we had to offer at the Comfort Inn Midtown West. Thank you for the review and we hope to have you again as a guest in the future! Juan A. Soto General Manager More

Greensboro, North Carolina
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel is located within walking distance of the theater district, Times Square, Empire State Building, bus and subway plus the facilities are very nice and the staff is great! The rooms are small but most New York hotel rooms are. No closets or dressers - hanging space for six items and some shelves. We had a room with 2... More

Was this review helpful? Yes 1
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Conn.
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 19, 2014

This hotel is located in the Hell's Kitchen section of the city. Walking distance to Times Square, Grand Central Station and Broadway. Close to subway station to get anywhere else. The hotel room is small but very well kept. We had one queen size bed. Very neat and clean. Bathroom was clean and the room had a coffee maker. The... More

Was this review helpful? Yes 1
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for the great review! I will make sure to let our Housekeeping department know your comments on the room cleanliness. They will really appreciate it! Our breakfast is great, isn't it? I'm happy you were able to partake in our complimentary breakfast and that you enjoyed the rest of your time with us. We hope to... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 18, 2014

Just back from our first trip to new York with my two sisters.the hotel very friendly staff. The rooms are not huge tho we had two double beds in it but it is more than adequate as we were out all day. Only coming back later at night to sleep.breakfast was good tho dining area small but we were always... More

Was this review helpful? Yes 2
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

My parents have been wanting to go to NYC for some time now. When they finally gave me the go ahead I jumped on hotwire and booked our vacation. My Dad had just started using a powered wheel chair, so I made sure to let hotwire know that we needed a wheelchair accessible room, however, when we got to the... More

Was this review helpful? Yes 1
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

I travel often for work and have stayed at a lot of hotels in the area that are 5 stars. This hotel was booked for me by my assistant and i and so glad that she did. When i checked in to the hotel i was greeted by Jon and the front desk. His smile and attitude made it clear... More

Was this review helpful? Yes 1
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Russell, KY
Contributor
15 reviews 15 reviews
9 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 5, 2014

My two daughters and I recently spent four nights at this hotel during a theater trip as part of a Travelocity package. It was about a fifteen minute walk to midtown for us. There was construction going on across from the hotel and at the end of the street, so that was a problem--construction at 7 am; however, that wasn't... More

Was this review helpful? Yes 2
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Juan A. Soto... More

South Melbourne, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 4, 2014

Ok, it was Memorial Day weekend, Ok, it's central New York. I didn't expect much above three-star, but seriously - $350 per night for this? The young lady on the desk had some attitude, and brusquely assigned us a room immediately off the lobby. I was hesitant, but we were running so late we had no time to argue. Ugh,... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn Midtown West

Address: 548 West 48th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Inn Midtown West 3*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#209 Business Hotel in New York City #239 Family Hotel in New York City
Hotel Class
Number of rooms
89

Questions & Answers

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