We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

Comfort Inn Midtown West

3.0 of 5 Hotel   |   548 West 48th Street, New York City, NY 10036 (Hell's Kitchen)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn Midtown West to your Saves list
Comfort Inn Midtown West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
70%
Ranked #267 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed 1 week ago
JohnnyUK7 Christchurch, New Zealand
  • Overview
  • Reviews (168)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (48)
  • Location
  • More
true
Write a Review

168 people have reviewed this hotel

Traveler rating
    52
    65
    40
    9
    2
See reviews for
42
58
10
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent friendly reecption staff and the rooms were fresh and clean, although a little on the small side. Coffee machine in room plus free coffee available 24/7 near reception. Excellent location to so many shops and food stores plus restaurants; 9th and 10th Avenues. The only drawback to this otherwise nice hotel is the breakfast area which is in the... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Juan Soto General Manager More

Sudbury, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel was perfect - only a few short blocks from Times Square and the Theatre District - just close enough to walk back for a bit of a break between attractions if needed! Our room was very clean. It was a bit tiny, as would be expected of New York, but there was still plenty of... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Burlington, Vermont
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can tell that this is a new hotel. Very easy arriving on the Wehawken ferry, grabbing a cab for $7. The staff is great. We booked through Priceline ($130). They checked us in at 11:00am, which was unexpected and much appreciated! It's an easy walk to the Javitz convention center- about 6 blocks. Not a touristy area, and relatively... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for the great review! I'm happy to see that the hotel was convenient for your travels and that the staff took such good care of you. We hope you consider our hotel for your future stays in NYC! Thank you again and have a great day! Juan Soto General Manager More

Grand Island, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was so very impressed with the breakfast attendent CHRISTINE ST.ONGE she helped my wife who has to use a walker to get her waffle's and other food passed the lines of people..more people like her are needed in this hussling world.. many thanks to her.GREAT EMPLOYEE!!! also the hotel was outstanding very clean and helpful about what was near... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

I'm so happy to hear you had a great stay! And to see that Christine took such good care of you! She is a shining star on our team and we are proud to have her. I will make sure the comments are shared with her and the rest of the team. Thank you again for your positive review and... More

1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Midtown comfort inn for 4 nights from July 22nd. The room was small but very clean and was well equipped with TV, hot shower, wifi etc. We had a room that faces the front BE WARNED. They are currently having building works going on directly opposite so we got a wake up call of a jack... More

Was this review helpful? Yes 1
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Atlanta
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed here for 5 nights while on business in New York. After looking through my companies approved hotels my friend found this one and booked his room so I looked and decided to stay here also. Great find. The hotel was extremely clean, I think it just had a renovation or was new, not sure. The room was small but... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for the positive review!! It's spectacular to see that you had a great stay with us. In regards to the cleanliness, we are a little over a year old but we like to make sure its stays pristine. We look forward to your future stay and would love to meet the family. Thank you again and... More

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed here for 4 nights in june and we were very pleased with our choice of hotel. its around a 10min walk to times square from the hotel which lands you close to lots of shops and places to eat and drink. The hotel has a great few bars and food places nearer, there are some recommendations in the... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for the positive review! I'm glad that you had a great stay at the Comfort Inn and that the staff took good care of you. One of the best features of the hotel is it's proximity to great local restaurants which give our guests the chance to sample some great New York cuisine. We would love... More

Stavanger, Norway
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 17, 2014

We stayed here for 7 nights and found the hotel to be reasonably priced. The room was ok but small, on the 9th floor with a view of the contruction site across the road. The noise from the site was unbearable especially as it started at 7am each morning. Its a few blocks and a bit of a walk to... More

Was this review helpful? Yes
Peterborough, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

If your staying in NYC for 1-5 days and want to stay close to Times Square then this is place. Price is very reasonable for NYC and location. 300-400 metre walk to Times Square. 200 metre walk to the piers (Water Taxi). Rooms are small but that is standard for NYC. Large king size bed. Overall was perfect for our... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for taking the time to review your stay with us. I'm happy to hear that even though there was construction noise across the street, you had an amazing stay! We would love to have you as a guest again. Thank you again and have a great day! Juan A. Soto General Manager More

Niceville, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2014 via mobile

We stayed for 5 days. Price was reasonable. Everything was great! They let us check in early, which was wonderful. And when we left they asked if we needed them to store our luggage! We were driving so didn't need that, but it was nice of them to ask. Parking was about a block away, at $30 a day. We... More

Was this review helpful? Yes
Jsoto5128, General Manager at Comfort Inn Midtown West, responded to this review

Thank you so much for the amazing review! Thank you for taking the time to give us your thoughts on your stay. So happy to hear that you had a great stay with us and we hope to have you back as guests in the future! Juan Soto General Manager More

Owners: What's your side of the story?
If you own or manage Comfort Inn Midtown West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn Midtown West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Midtown West

Address: 548 West 48th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Inn Midtown West 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Tingo, Hotels.com, Priceline, BookingOdigeoWL and Agoda so you can book your Comfort Inn Midtown West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#209 Business Hotel in New York City
Hotel Class
Number of rooms
89

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Comfort Inn Midtown West and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Comfort Inn Midtown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer