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Comfort Inn Midtown West

2.5 of 5
548 West 48th Street, New York City, NY 10036
Hotel amenities
Comfort Inn Midtown West
Ranked #340 of 432 hotels in New York City
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14 reviews from our community

    Trip type
Traveler rating
    3
    2
    5
    3
    1
Date Rating
Panama City, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 22, 2013 NEW via mobile

We stayed at this hotel for 2 nights using our Choice Reward Points...otherwise I will not stay here again. I have stayed in small rooms before but this was ridiculous. The shower was set towards to corner of this extremely small stall so I moved it so I could get wet resulting in a flood in the bathroom. I was... More

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Toronto Canada
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 21, 2013 NEW

We booked this Hotel as part of a Porter package (we had choices). We selected this hotel mainly for location and the fact it was fairly new. The front desk staff was friendly enough, but "i'm sorry' alone doesn't cut it when there are problems. First of all the room are REALLY tiny. Even smaller than a cruise ship cabin.... More

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Ottawa, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 10, 2013

This hotel is newly opened, so there are problems that should get sorted out, others that are permanent. In summary, fair location, and not a bad hotel for a very short stay, if you get a good price. Would not recommend for over a two days stay. I set out below in more details isuses that can be addressed, and... More

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Juan S, General Manager at Comfort Inn Midtown West, responded to this review
May 11, 2013

I truly appreciate your comments and concerns in your stay at our hotel. Without both the bad and the good, we cannot better ourselves and the services we provide to our guests. In regards to a manager not reaching out to you, my deepest apologies that that but I was not made aware of the situation. I would love to... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 30, 2013

Our stay at the Comfort In Midtown West was acceptable. We found the king bed room small; it was hard to get around without tripping over something. The room looked good on the surface but the carpet was not vacuumed and I think that is unexcusable. The staff was very friendly and helpful. Breakfast was a disaster because there were... More

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Greeley, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2013

We found the Comfort Inn-Midtown West on Travelocity to be one of the least expensive places listed. Located on 48th Street between 10th and 11th Avenues, it is close enough to the heart of the city without actually being in the fray. The service personal were friendly and even though we had to wait until 3:00 PM to check in,... More

Was this review helpful? Yes 1
See 3 more reviews by DSMC-GR for New York City
Juan S, General Manager at Comfort Inn Midtown West, responded to this review
May 11, 2013

Thank you very much for the great review! I'm very happy to see that your enjoyed your time with us during your visit to NYC. We hope that if your back in NYC, that you make the Comfort Inn Midtown West, your home away from home! More

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

We spent 5 nights at this nice and cozy hotel. The staff is always ready for helping the guests, the rooms are small but good enough for this kind of travel (without kids), the internet is fast and always working and the breakfast is enough as well ( its not a continental buffet, but we can find yogurt, 2 types... More

Was this review helpful? Yes 1
Juan S, General Manager at Comfort Inn Midtown West, responded to this review
May 11, 2013

We truly appreciate your comments about the property. We pride ourselves on the service we give and quality of our product. We hope to see you again as a guest. More

Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2013

I have made numerous trips to New York in the past 10 years and have stayed at a number of different hotels. The stay at the Comfort Inn last week was very enjoyable; the hotel is new and the staff was very accommodating. The location is very convenient to theaters and other tourist attractions.

Was this review helpful? Yes 4
Juan S, General Manager at Comfort Inn Midtown West, responded to this review
April 14, 2013

That is one of the best "first" reviews I have seen! I'm so happy to see that you enjoyed your stay at our new hotel. Thank you for statying with us and I truly hope that you stay as our guest again in the future! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2013

My wife and I stayed at the new Comfort Inn Midtown West. What a complete surprise. We were expecting the usual style with a comfort inn but we were happily surprised! Silver snake skin looking headboards are just an indication of the new style of this hotel. The great room decor, very friendly staff and the good food at breakfast... More

Was this review helpful? Yes 3
Juan S, General Manager at Comfort Inn Midtown West, responded to this review
April 14, 2013

Thank you so much for the great review! We pride ourselves on our service and we are truly happy that you enjoyed your stay with us. I hope that you will visit us again in the near future! More

San Francisco
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed at the Comfort Inn during Hurricane Sandy. I had made reservations to stay here because when I travel to NYC for work, I prefer to stay in the East Village, but this was my first time at the Comfort Inn. Last week was a tremendously trying time as a visitor during the storm. Power was out on the... More

Was this review helpful? Yes 4
Dallas, Texas
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 27, 2012

Decent New York hotel. Withing walking distance to Times Square. Rooms are very small but completely adequate. Lobby is small and number of staff is on the light side but again it's New York and this hotel is not like one of the premium hotels. I've stayed in both and I would stay here again.

Was this review helpful? Yes 4
See 2 more reviews by HarleyDallas for New York City
Pod 51
Great value on a similar hotel
New York City, NY
4 of 5 stars 2,848 Reviews
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Additional Information about Comfort Inn Midtown West

Address: 548 West 48th Street, New York City, NY 10036
Region: United States > New York > New York City
Amenities:
Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
Ranked #340 of 432 hotels in New York City
Price Range: $$$
Hotel Class:2.5 star (2.5*)
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