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Holiday Inn NYC - Lower East Side

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150 Delancey Street, New York City, NY 10002 (Formerly Holiday Inn New York City-Manhattan)
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Holiday Inn NYC - Lower East Side
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Holiday Inn NYC - Lower East Side
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404 reviews from our community

Traveler rating
    191
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    3
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90
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39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
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There are newer reviews for Holiday Inn NYC - Lower East Side
See the most recent reviews
Gevelsberg
1 review
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 23, 2014

It was awesome. Everybody was friendly and helpfully. The room was very clean. The location is perfect for visiting Manhattan. Thank you for the great stay. The room service was exactly and nice-every day fresh towels.

Was this review helpful? Yes 27
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Greetings ltj14, Thank you for your short but sweet review! We are so delighted to read that your stay at the Holiday Inn NYC- Lower East Side exceeded your expectations in every way possible. We look forward to your return, and please contact us in advanced for your next booking, well make sure to have a little welcome back surprise... More 

The Hague
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 19, 2014

This hotel was booked for us by a travelling agency back home: we couldn't believe we could get such a good price for a hotel in Manhattan. The venue is quite new. It's on the edge of the island close to the Williamsburg Bridge. It's on a busy road and the view from our hotel window wasn't very attractive. Still... More 

Was this review helpful? Yes 5
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Greetings BiancaNL, Thank you for taking the opportunity to share your most recent stay with us. I would like to sincerely apologize for any inconvenience you might have encountered. Our main priority is to ensure that each and every one of our guests feel comfortable and welcomed while they are with us and it is dissatisfying to hear otherwise. If... More 

Brighton, United Kingdom
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

Stayed here for 5 nights for a vacation. Would recommend. Please see below for positives and negatives. Positives: Staff were really friendly. They were efficient and happy. They also willingly made reservations at restaurants and organised a car service to JFK. We'll recommended as a lot more comfortable than a cab. The heating worked really well. The units looked new... More 

Was this review helpful? Yes 29
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Greetings jimbo5153, Thank you for sharing your wonderful feedback with our traveler community. I am happy you were able to take advantage of all of the amenities we offer. Thank you once more for your lovely words and recommendation. We hope to see you soon on your next trip to the city. Happy and safe travels! More 

Miami, Florida
Top Contributor
137 reviews 137 reviews
74 hotel reviews
270 helpful votes 270 helpful votes
5 of 5 stars Reviewed February 13, 2014

I’ve been to NYC many times and because it was Super Bowl week, I did not want to pay over $500/night for a hotel that normally goes for one third of the cost. I reserved an excellent rate on hotwire and to my surprise I got the Holiday Inn. Upon check I was pleasantly assisted and thankfully I was given... More 

Was this review helpful? Yes 30
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Greetings jetsetMar, Thank you for taking the opportunity to share your experience with the TripAdvisor traveler community. The Holiday Inn NYC Lower East Side prides itself on the service we provide to our guests, our goal will always be to ensure 100% guest satisfaction. We are so delighted to read that our hotel staff exceeded your expectations. Thank you again... More 

Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 10, 2014

Upon check in, I was amazed to find that, lo and behold, they actually paid attention to my request of staying on a high floor and far away room the elevator. Even at much more expensive hotels, I usually need to reiterate this request in order to have it honored. But here, they were already prepared for such a room,... More 

Was this review helpful? Yes 31
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Hello FlyingToast, Greetings from our Holiday Inn family! Thank you for your lovely review, it's wonderful to read that you experienced a perfect stay with us. It is our priority is to ensure that each and every one of guests feels at home while they are with us, which is why we always try our very best to accommodate all... More 

Nashua, New Hampshire
Reviewer
3 reviews 3 reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 3, 2014

We stayed for a weekend visit here with our two year old. This hotel was just perfect. They welcomed us warmly, had the crib ready (can't tell you how many hotels don't have this ready even when we call and arrive late on a Friday after driving all day), and always had someone help us at every step. Little things... More 

Was this review helpful? Yes 31
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Greetings skellyNH, Thank you for the wonderful 5 Star Review! It is pleasing to read that you and your family had a perfect stay with us. Our staff will always go above and beyond for our guests, our goal is and always will be to ensure that our guests feel safe and welcomed while they are with us. Having a... More 

1 review
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 2, 2014

I stayed here 7 days and felt this hotel was safe, very clean and close to everything I needed. 2min walk to the subway. Very easy to catch a cab from this location. Loads of great bars and restaurants off the side streets. The hotel is literally at the edge of the Williamsburg bridge so it's busy and there is... More 

Was this review helpful? Yes 34
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Greetings Ikpl11, Thank you for your wonderful review. We greatly appreciate you taking the time to share your experience with our traveler community. It is pleasing to read that our hotel and hotel staff met and exceeded your expectations. We like to treat each and every one of our guests like a member of our own family and we certainly... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 29, 2014

This hotel is new, has very friendly staff and is clean but is also quite on the small side. The room we were in was a bit "cozy" but that's not to say there aren't bigger rooms that I didn't see, and there usually are. Otherwise no complaints and it was a good experience. The neighborhood is fun and close... More 

Was this review helpful? Yes 32
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Hello Emily S, Greetings from our Holiday Inn family! Thank you for sharing your experience with the TripAdvisor traveler community. It is delighting to read that you enjoyed our hotel location and found our hotel staff accommodating. We welcome you back with open arms, call us in advanced for your next booking. Thanks. More 

Yehud, HaMerkaz, Israel
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 28, 2014

This a brand new hotel opened in March 2013 so everything is brand spanking new. It is not genormous only 8 floors so the hotel feel intimate, the rooms are beautiful and quite big compared to NY hotels of the same category. a big bathroom with large stand up shower so big 2 can shower together! :) The service from... More 

Was this review helpful? Yes 37
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Hello Orenpeer, Thank you for your amazing 5 Star Review! We are truly humbled by your kind words and our staff would like to thank you for your recognition and recommendation. Don't forget to give us a ring in advanced for your next booking. Until next time! More 

Perth, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 28, 2014

Great value for money if you don't want to spend a lot on a hotel in Times Square, location was near to subway, and lots of bars and cafés, and near to shops, but would not feel comfortable walking around area late at night. Hotel itself was very trendy and comfortable, with very clean modern room and bathroom. Staff were... More 

Was this review helpful? Yes 12
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review

Hello DAM1961, Thank you for your amazing review. We are glad to read that you enjoyed your recent stay with us and found our hotel and staff accommodating to your needs. We look forward to your next adventure in the city that never sleeps. Happy and safe travels! More 

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Staying in Lower East Side

Neighborhood Profile
Lower East Side
Straddling the bridge between New York’s thriving immigrant past and its modern transformation into a beacon of global art and culture, the Lower East Side is one of the most dynamic neighborhoods in the city. The blocks of tenements that represented the promise and blight of the Lower East Side immigrant experience now command top dollar for new residents. Right next to old-world delis, 24-hour bodegas, and the garment shops of Orchard Street, you’ll find hip clubs, fashionable bistros, and luxury hotels beckoning at all hours of the evening. If you love nightlife and live music, it’s hard to beat the scene here.
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