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The Wyndham Midtown 45

4.0 of 5 205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel)
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The Wyndham Midtown 45
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The Wyndham Midtown 45
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427 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Wyndham Midtown 45
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Detroit, Michigan
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 27, 2013

The Wyndham used to be The Alex. Clearly , The Alex' owners were faced with the " do we pump in money and makeover or sell?" What had been a cool boutique hotel with great staff has become a tired , not so cool hotel in serious need of an injection of newness. The staff are pretty much the same... More 

Was this review helpful? Yes 2
Terrence J, Front Office Manager at The Wyndham Midtown 45, responded to this review

It's never our intention to have guests leave us feeling disappointed. We urge our guests to let us know if there is anything missing or disheartening that we couldn’t make things right for you while you were here, when it would have mattered the most. Your feedback is greatly appreciated and we hope you'll reconsider giving us another try in... More 

Kent, UK
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 27, 2013

This was my first visit to NYC so I can't compare it with other hotels. That said, there were good and bad bits and I was quite glad I was only staying two nights. Firstly the good: You get a nice welcome from the Concierge. The rooms are spacious, although mine wasn't well-designed - lots of space around the door,... More 

Was this review helpful? Yes
Terrence J, Front Office Manager at The Wyndham Midtown 45, responded to this review

Thank you for sharing your point of view regarding our midtown Wyndham hotel. It is with great disappointment that we learn of your stay, as this is not the type of experience that we would hope for any of our guests. Please know that our associates always encourage everyone who stays to let us know when something is not right,... More 

Surrey, Canada
1 review
5 of 5 stars Reviewed September 26, 2013

This was a great hotel -- excellent location, spacious room, and friendly staff. My now wife and I took our honeymoon in NYC and were extremely pleased with this hotel. Our room went beyond our expectations in terms of size (maybe because we stayed for a week). One MAJOR issue though -- I just received my credit card statement and... More 

Was this review helpful? Yes
Terrence J, Front Office Manager at The Wyndham Midtown 45, responded to this review

Thank you for taking the time to share feedback of your stay with us. If there is ever anything you may need while staying with us, our associates are always happy to help. Our accountant department is always ready to help with any billing issues. Whether it be for business or leisure, we hope to welcome you back again for... More 

Long Beach, CA
Top Contributor
52 reviews 52 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 24, 2013

As a first timer in NYC, I found this hotel to be in the best location in the heart of midtown, walking distance to Times Square, Rockefeller Ctr etc. The neighborhood is safe and clean considering the size of the city, with plenty of eateries nearby. The Staff was nice and provided a prompt response to a broken TV. They... More 

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Terrence J, Front Office Manager at The Wyndham Midtown 45, responded to this review

We are always pleased to hear that The Wyndham and our staff have lived up to the high quality of service we continuously aspire to provide our guests. Thank you for sharing your experience and for the excellent review. We hope you will stay with us again soon. More 

Northbrook
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 22, 2013

Stayed here several times when it was the Alex. Has taken a noticeable turn for the worse. Outlets in bathroom did not work, safe was broken, diverter valve for shower only worked intermittently. Great location, but the hotel needs some SERIOUS TLC.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
Terrence J, Front Office Manager at The Wyndham Midtown 45, responded to this review

Your comments are being forwarded to our management team to be reviewed further and we thank you for bringing them to our attention. We hope we can welcome you back in the future More 

Cumberland, Rhode Island
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 19, 2013

Well, this is the first time in my adult life that I stayed in a midtown NYC hotel, so I am not sure what I was to expect. First, the location was not bad. It is close to Times Sq and the theater & restaurant areas, so walking was not an issue. The room was small as two people could... More 

Was this review helpful? Yes 1
Terrence J, Front Office Manager at The Wyndham Midtown 45, responded to this review

We deeply regret the situation that transpired at the time of your arrival at the hotel. Please be assured that these circumstances were atypical and we hope you’ll accept our sincerest apologies for any inconveniences. Your comments are being forwarded to our management team to be reviewed further and we thank you for bringing them to our attention. We hope... More 

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Additional Information about The Wyndham Midtown 45

Address: 205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Wyndham Midtown 45 4*
Number of rooms: 333
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Also Known As:
Alex Hotel New York City
The Alex
Hotel Style:
#171 Luxury Hotel in New York City

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