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The Wyndham Midtown 45

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205 East 45th Street, New York City, NY 10017 (Formerly The Alex Hotel)
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The Wyndham Midtown 45
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507 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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    (119)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Outstanding place to stay in the middle of it all! Walking distance to everything. 1 bedroom suite with full kitchen with nice view of 45 th street east. Nice garden terrace with owners lounge on 33rd floor and great viea of the Chrysler building. Full laundry service available and well apportioned gym.

Was this review helpful? Yes 1
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear Marc M: Thank you for your review and kind words. We are so pleased that your visit was “Outstanding”. Wyndham Midtown 45 strives to offer the same type of amenities that you would have in your home or in your neighborhood for extra convenience. Thank you again and we look forward to seeing you again on your next trip... More 

1 review
5 of 5 stars Reviewed 1 week ago

We are a family of four and are owners with Wyndham. I booked a 1 bedroom deluxe, and the accommodations are fabulous! Nice views out the windows and close to Grand Central Station, about a 5 minute walk. The staff was great, we arrived early and they checked our bags while we went site seeing since rooms aren't ready until... More 

Was this review helpful? Yes 1
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear Andrea T: We appreciate your feedback and are happy to hear you had an “AWESOME” stay. Our goal is to provide friendly service and accommodations to meet each guest need. It was a pleasure to have you with us and we hope to see you on your next visit to NYC. Warm Regards, John Lewis Resort General Manager More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is a block from the Empire State building. The staff are friendly enough but the policies are absurd and the room in poor condition. First, you can't check in till after 4 and have to check out by 10 am, which was not stated when I booked it. They charge you $35 for the first hour "late" and... More 

Was this review helpful? Yes 2
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear 12TravelingProfessor: We appreciate your review and recent stay with us. While it’s great to hear that our staff was friendly, we are disappointed to hear that you were not pleased with your overall stay. Please know we try our best to accommodate every guest request. Unfortunately, circumstances may arise that prevents us from doing so. We ask that you... More 

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New York
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This Wyndham Resorts property is still being renovated but I was lucky enough to book a renovated one-bedroom unit which was roomy, based on NYC standards. It was a lovely unit. The security is great at this vacation ownership resort hotel. The staff is friendly. Just beware of attending a sales or owner presentation; it it among the most aggressive... More 

Was this review helpful? Yes 1
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear Croatianwife: We appreciate your review and thank you for mentioning our friendly staff and how our security is great. As you have mentioned our rooms are currently undergoing renovations and we’re delighted you had the opportunity to try our new amenities and had a positive experience. We do hope to see you again to see our finished product. Warm... More 

Barrie, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying at Midtown 45 in May 2015 in one of the newly renovated suites. We had a 2 bedroom 2 bathroom with floor to ceiling widows overlooking the city. The room was lovely and had everything you needed including the kitchen and livingroom. We only stayed 3 nights but really enjoyed the friendly staff. On... More 

Was this review helpful? Yes 1
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

DearTtaurusthebull14: Guest feedback is something we greatly appreciate, so thank you for your review. We are delighted to hear you enjoyed our staff, your room, and the 33rd floor. The view of the city is just spectacular from the lounge. It was wonderful to have you with us for three nights and we hope to see you back on your... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a terrific hotel, right in the heart of Manhattan and with stunning views of the Chrysler Building. The staff here are absolutely wonderful - friendly, accommodating and so helpful. We had a two bedroom suite with two bathrooms and kitchen. With Cosy around the corner, we grabbed our authentic New York coffee each morning to take back to... More 

Was this review helpful? Yes
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear MustBeSaid: Thank you for your review. Our location in the heart of Midtown is a fantastic way to see many of the iconic NYC attractions and we’re delighted you found this the same. I will be sure to share your wonderful comments with our team. We hope to see you on your next visit to the city. Warm Regards,... More 

Lancaster, NH
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very close to Grand Central, and is about 10 minutes' walk from Times Square. The lobby is small, and is further divided into a section for their timeshare (I think) customers, and one for hotel guests. Check-in wasn't exactly quick, but wasn't unreasonably slow, either. The room was a little old and worn, but clean and comfortable.... More 

Was this review helpful? Yes
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear Paul S: Thank you for your feedback. While it’s great to hear that you found our location convenient and your room clean and comfortable, I must apologize for some of the electrical outlets not being accessible to for guest use. We are currently renovating our guest rooms to update features including décor, new amenities, and revising the layout of... More 

Thomasville, North Carolina
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I just returned from staying at this hotel for 4 days, 3 nights. Lets start with my Pros - Checking in and out was easy with little wait. The staff were very nice, even when we complained. The elevators ran with no problems. The deluxe king room was bigger than we expected. There were three televisions in the room. Cons... More 

Was this review helpful? Yes 2
JJLewis14, Resort Manager at The Wyndham Midtown 45, responded to this review

Dear TSR108: We appreciate the opportunity to learn more about your recent stay. While we are pleased that check-in was easy and our staff was friendly even when you complained, we regret that you found your room to be lacking in quality and our amenities were not up to par. We ask that you accept our apologies for dropping the... More 

Hertfordshire, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked a 'deluxe' room with kingsize bed. When we arrived mid-afternoon for check-in were told no kingsize available - that would be an hour wait. Decided to go for queen size. Were given room on 2nd floor at front of hotel. Continuous buzzing noise coming through. Couldn't put up with that. Were given another room with such an awful... More 

Was this review helpful? Yes
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear Jeanette F: Thank you for your feedback. I apologize that you did not get your requested room type and the quality of your room was not up to Wyndham standards. We have no excuse for the obvious lack of overall service. We look for reviews to provide insight into our hotel, and our guest room product is an area... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The service here is an absolute disaster. I booked a room 5 months in advance and specifically asked if they had a sectional in their room (as shown in the photo online). They said that they do. When I arrived to the room, it turned out that there was no sectional. I traveled with my 20 year old son and... More 

Was this review helpful? Yes 1
JJLewis14, Resort General Manager at The Wyndham Midtown 45, responded to this review

Dear Lia_K90: Guest feedback is extremely important to us and we thank you for letting us know of your recent stay. Your experience was not up to our Wyndham standards and we apologize for any inconveniences you encountered. We strive to accommodate every guest request in a timely manner as well as anticipate all of there needs. Our refreshment stations... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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