This hotel has some very good and very bad points. We first had problems checking in, the front desk were having system issues so it took over 20 minutes before we could be allocated a room, then the key cards did not work. A new set of key cards were given to us, they didn't work either. Eventually security arranged... More

This is a very well located and spacious room hotel. The lobby is very small and for the price one pays I expected the hotel to be in much better shape and with more style and I feel that for what they charge you can get a much better hotel in New York. The rooms are big and they are... More

I travel to New York frequently for business and the hotel choices in Midtown can be VERY pricey. The Wyndham Midtown 45 (formerly the Alex Hotel) is a great choice. The rooms are NYC smallish, but they are clean and the front desk clerks are always super friendly. After three stays I do not have any complaints. The wait staff... More

Asked for a high floor and we were given a beautiful room. Clean with good kitchen and bathroom. Good location for walking or train. Nice staff. HOWEVER we got a nasty surprise when we got home. An almost $2000 room charge plus international credit card fee of $50! We had already pre paid through a travel agent and when we... More

Formerly "the alex hotel" is a 4* hotel in vry good position in NY. The "real" average of the hotel is in my opinion 3*. Extras are very expensive and definitively not worth the price. The staff is very friendly, maybe because I was special guest of American Express, bur i immediatly had a room upgrade in a junior suite.... More

We booked this hotel for our 10th anniversary. The pictures on the site made it look a lot fancier than it actually was. The location was nice. It was very basic and a lot smaller than expected. We never utilized the bar, but it looked nice. Rooms were very basic. The view from our room was nothing exciting at all...

Oh, how I hate myself when I don't go to Tripadvisor first! I bought two nights on Priceline recently..you know the one, where you pay for an unknown hotel in a requested area, but don't know what you got until after you pay. Priceline said it was 4 stars DELUXE and in the same category as Hyatt, Marriott, or Hilton,... More

Formerly the Alex, this new Wyndham property is set to get a face-lift soon. We booked two rooms through Travelocity several months ago, and discovered that this hotel, at least, probably reserves the last of the last for these bookings and also makes no apparent effort to honor the preferred configuration the five of us wanted (two queens each instead... More

We had a great time here. Perfect location- not too far away from attractions but far enough for some peace and quiet. The diner across the road was fantastic as well. We emailed the hotel the week before we arrived asking for a room high up with a view and we ended up on floor 30 with the Chrysler Building... More