The hotel is nice and the room size is good for NYC. The hotel lobby is quite small. There are more staffs in the lobby than customers constantly which I suppose it is good. My friend said he feltl being watched when he was waiting in the lobby for me.
The room is good. I didn't know how to turn...
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Booked this room for Saturday before Valentine's Day using Priceline.
Upon arrival the staff was quite cordial and helpful. The room was spacious and surprising large for NYC. Bed was comfortable as well. MIni bar and snacks are way over priced so bring your snacks or hit the CVS or Duane Reade around the corner for much cheaper options.
So...
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Thank you for staying at The Alex Hotel for your Valentine’s Day celebration. Our guest rooms are specially appointed with custom furnishings by David Rockwell and we are glad you found the room both spacious and comfortable. However it is regrettable that you experienced any inconvenience and we will ensure that our staff is made aware of the situation. We...
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Hotel was recommended by Preferred Hotels. Never stayed there before. The accomodations were spacious and clean, well maintained. What made the experience outstanding was the encounters I hade with staff. Very proffesional, friendly , effecient. I misplaced the the stays for my shirt and the Front Office agent gave me is. Is that is not outstanding service I do not...
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We love to hear that you found our service outstanding! The Alex Hotel strives to provide first class service to all our guests and we are glad our staff was able to help you when you needed it most. Thank you for the excellent review and recommendation. It would be our pleasure to welcome you back!
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Am new to reviews on tripadvisor-so this review is a bit old. We traveled with our 3 children to NYC 2 years ago this jan. Looked at a lot of places and chose the Alex. We lucked out!! The service was amazing-restaurant out ofhtis world. Service there was amazing as well, even paid special attention to the kids.
There is...
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Thank you for your feedback. We love that you took the time to recall your experiences even well after your trip. Children are just as important as adults at The Alex and we are glad to know we provided everyone with exceptional service! Thanks again for the excellent review and look forward to welcoming you back for your next visit.
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The Alex is in a great location, the rooms large and spotless, and the staff incredibly nice and responsive. We love the 2 bedroom suite, which is perfect for a family with two children. Our kids loved sitting on the sofas while looking at the magnificent views of the Chrysler building. Also nice is the fact that you can crack...
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The highest compliment we can receive is hearing that our guests want to return time and again! Thank you for your kind words and excellent review. The Alex Hotel offers standard guest rooms, as well as suites with full gourmet kitchens and we are glad you found the accommodations were just right for your stay. Thank you for the room...
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My family of four (2 adults and 2 kids) stayed at the Alex hotel during the late summer of 2011. We had planned to meet a friend to watch US open qualifiers. We were thrilled to see that the room was actually an apartment with two separate bedrooms, 2 bathrooms, and a living room/kitchenette. The entry way was large. It...
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Great Manhattan location. Short walk to Rockefeller Center and all the great nearby shopping. All types of rooms. We've stayed a few times and have been upgraded to a one bedroom with kitchen. Their regular rooms are just fine too. There is a bar and restaurant in the lobby which is convenient, as well as a diner across the street...
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There is no better compliment than a retuning guest and we are thrilled that you think The Alex Hotel is great! In addition to our luxurious guestrooms, we offer 130 suites including studios, one-bedroom and two-bedroom/two-bathroom suites; all fully equipped with Poggenpohl kitchens and we are glad you enjoyed it. Thank you for the thoughtful review. We look forward to...
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This is a great, friendly, yet professional, modern boutique hotel. It is in a great location for me as it is about two blocks from the 45th street exit of Grand Central and close to a lot of my clients. Great restaurants nearby as well.
Unfortunately, it is typically priced above my travel budget, but a few magical times of...
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Thank you so much for your review. The Alex is conveniently located within walking distance to many Manhattan attractions and business centers and we are glad you agree! We offer many special packages and seasonal rates that are available for a broad selection of room types and sizes, so we hope you'll visit us online and check them out. We...
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We had a nice-looking apartment with everything we needed in the room. The breakfast was not completely as explained, and these days we expected for free.
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Thank you for your review! The Alex Hotel is a serene and luxurious retreat right in the heart of Manhattan with guestrooms specifically designed to maximize the use of space. Several packages and specials are available to enhance your visit, including a breakfast package and it is regrettable if there was any confusion. We are delighted your enjoyed your visit...
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I come to New York on business regularly and usually stay at the Affinia Dumont; however, I thought I would try the Alex as it is right by our company office.
It shares some of the positive features of the Dumont that have made me a regular visitor; small number of rooms per floor, which keeps the noise of other...
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It is a pleasure to read such a detailed review. The Alex Hotel is the perfect extended stay New York City hotel. Our residential suites provide all of the comforts and conveniences of home, including gourmet kitchens with SubZero full-size refrigerators, dishwashers and convection ovens with built-in microwaves. It is regrettable that you found some inconsistencies in housekeeping and we...
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