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Four Points by Sheraton Manhattan Chelsea

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160 West 25th St., New York City, NY 10011
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Four Points by Sheraton Manhattan Chelsea
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874 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our room was on the top floor with an incredible view. We were only there for one night, but everyone I encountered during my stay at Four Points Chelsea was very warm and hospitable from Lee Berthelsen, and Ebony Shaw who were kind enough to help me with booking and pre-arrival questions, Dendra at the front desk (not 100% sure... More 

Helpful?
Thank Bailey L
Lighthouse Point, Florida
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel on a business trip. Great central location in Chelsea. The room was very clean and nice. Bathroom was okay. The only big complaint was that the elevator carpet was smelly and dingy. Staff was very nice at check-in. They also had a restaurant downstairs. This isn't my favorite hotel, but I would stay there again.

Helpful?
Thank Michelle L
London, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As New York hotels go, this one is not bad considering the prices. Rooms are clean and the staff are helpful. Chelsea location is convenient for getting uptown or downtown by subway or even if you want to walk for and hour or so in each direction. Free fast wifi for guests is useful if you need to work or... More 

Helpful?
Thank andiedan
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean room, polite staff always there to help and in an ideal location for visiting the sites of this great city, we went to visit our daughter in NY ant had 5 action packed days. Great central location, if you like walking this is bang on for a day up town sightseeing then down town taking in the sites as... More 

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Thank Geordie J
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We opted to self park for $25 per night--a pretty good deal for the area. Front desk staff were great when we checked in and they welcomed us back every time we reentered the hotel. Very friendly. We were on a higher floor with a great view of the empire state building. The combination of the staff and the clean,... More 

Helpful?
Thank Stake J
Birmingham, United Kingdom
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived about 8pm in the evening, we were checked in really quickly and had been upgraded to a city view room, we did have a fantastic view of the Freedom Tower. The room was clean and comfortable, we had only one issue and that was that the toilet blocked once, my husband went down to reception and a maintenance... More 

Helpful?
1 Thank Kalas42
Santa Monica, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

It was great for business purposes. I would not stay here for pleasure (but that is only b/c it didn't have the "trendy" vibe I enjoy). Staff were all pleasant and accommodating. I would definitely stay here again. View from higher floor room was great.

Helpful?
Thank kdowney53
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you very much for your review kdowney53. We are pleased to hear you enjoyed your stay with us. Perhaps our amazing staff can change your mind about staying with us during a personal trip :) Have a Happy New Year! More 

1 review
1 of 5 stars Reviewed December 30, 2015 via mobile

We arrived at four points by sheraton in chelsea at 3pm and were not checked in until near 5pm. They stated the room was being insected. A 2 hour inspection?? Unacceptable service. We were still charged the full amount. As I write this review it is 6am and the fire alarm has been going off for over an hour. The... More 

Helpful?
Thank Kevin M
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your feedback Kevin M. We are sorry to hear your stay was anything less the exceptional. Our alarm systems are in place for the protection of our guests. When it is activated it is taken serious and investigated until the fire department deems it safe for all of our guests. While it rarely happens when it does... More 

Travelers are raving about these New York City hotels

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015 via mobile

The four points by Sheraton is at Good location in Manhattan, nearby train station & 3 stations away to Times Square. Walking distance to restaurants, gift store. Nice Rooms with TV, Wifi, paintings on the wall, charming and good breakfast. Love it 💕

Helpful?
Thank LegendaryMyanmarTour
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review LegendaryMyanmarTour and for staying with us. We work hard to ensure a great stay for all of our guests. Have a Happy New Year! More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed December 26, 2015

The number one take away from this hotel is how over the top friendly the front desk employees were, and their willingness to accommodate any need of ours -- whether local recommendations or holding our leftovers in their staff fridge. Additionally, I was impressed that they remembered my name and greeted me so each time I entered and exited the... More 

Helpful?
Thank Michelle60811
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you Michelle60811 for your kind words about our staff. We truly work hard to ensure an amazing experience for our guests. A special thank you for highlighting Dendra. She is one of our best. We wish you a happy new year and hope to see you again soon! More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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