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All 452 New York City hotels

Four Points by Sheraton Manhattan Chelsea

3.0 of 5 Hotel   |   160 West 25th St., New York City, NY 10011
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Ranked #304 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed 3 days ago
Devin G Bellefontaine, Ohio
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719 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Bellefontaine, Ohio
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family and I stayed at this hotel the last couple nights of our vacation. We had moved from our other hotel because it was too crowded and expensive. This hotel had the same size room as the other but there was more room because of the way It was laid out. The décor was pretty neat and the staff... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Devin G. I'm glad our hotel was what you needed for your family trip and I am happy our new renovation lay out worked well. It brings joy to hear we have gained another loyal guest. We look forward to seeing you again soon. More

Whitefish, Montana, USA
Top Contributor
91 reviews 91 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In 2012, I spent a weekend at this hotel for The NewYorker Festival.....it was clean and well appointed. Rooms are small but to be expected in NYC. Location in Chelsea is excellent. Walking distance to Times Square, restaurants, Macy's, and shops. Great bagel and breakfasts available in the neighborhood. Desk staff was helpful and efficient. We would stay here again.

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you Pampemt for your review. Our location and staff are some of our best assets, thank you for highlighting them. We look forward to seeing you again soon! More

San Francisco
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent 6 nights with my family at this property. We booked two rooms at this property for my family of four based on the rave reviews on Tripadvisor about value, location, exceptional accommodations and were pleasantly surprised they are all true! I have found that hotels website have enhance photos to lure their visitors and often times the accommodations... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you Pearlllama for such an amazing review! It brings us great joy to hear that we were able to exceed your expectations and more. I will make sure to share this review with our staff and we promise to continue to provide exceptional service for all of your future stays. More

Phoenix, Arizona
Top Contributor
118 reviews 118 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago

It is difficult to remain objective when my pre-paid reservation was not honored. And it means nothing to be an SPG member. The front desk manager ''allowed me to keep my key card'' so I should consider myself lucky to have any room regardless. Overbooking, overselling rooms is and should not be a guest's problem. There are many choices in... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you FromGoth2AZ for your review. I apologize that your experience was anything less than spectacular. We promise to continue to work hard to gain your loyalty. More

Fort Lauderdale, Florida
Top Contributor
103 reviews 103 reviews
48 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

I've come to have low/medium expectations at moderate priced NYC hotels. Was visiting a family member seeking medical treatment, so unwilling to pay for a 4/5 star hotel. I was quite surprised at the manager greeting guests at the entrance, and the prompt, friendly front desk. The room was average or OK for a 3-star hotel and I would return.... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you AppreciateAdvice for your feedback. We truly appreciate you highlighting our staff. Our goal is to exceed expectations and to hear we hit it on the nail is a great accomplishment. I will make sure to pass your review to our restaurant so that we can continue to improve for our future guests. We hope to see you again... More

Hong Kong
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a couple days. Location is quite convenient with subway a couple blocks away. Rooms are neat and washrooms mould free (my greatest priority). Elevators can be a bit tardy due to traffic during rush hours; otherwise a most acceptable stay. If you drive, parking can be a hassle and costly as I found out as the hotel has... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you Foodom for your review. It's great to hear you enjoyed your stay. Although we do not have parking on site we do offer some nearby alternatives. Again, thank you for staying with us. We hope to see you again soon! More

Toronto, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For NYC, this place did the trick. It was nothing extravagant or huge, but the price was right and the room/hotel was very clean. There is a bar in the lobby for a drink after a long day of walking. It is very centrally located close to the subway. The staff was great and there is parking available for those... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you pmhabe for your review. Thank you for highlighting our central location and staff. We look forward to seeing you again soon. More

Ghent, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my girlfriend and her family for 5 nights. Rooms are small, but it's NYC, so we weren't spending much time up there anyway. Our room was also looking out the back of the hotel, which gives you a view of the Freedom tower and the back of other buildings, but it was pretty quiet at night. Only... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you tvanhove four your review. I am happy our simple amenities and friendly staff made your experience great. We hope to see you again soon! More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I live in the city but stayed here for couple of nights when my parents were visiting. I am a platinum member and the amenities for spg" most valued guests" are non existent. I could be fine with that if at least the front desk were helpful or just polite ( is it too much to ask for a hospitality... More

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Lee B, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Dear Tina Z, Thank you for taking the time to write your review. I'm sorry that you had a bad experience here. I am sincerely interested in more direct feedback on your stay experience. If I can have your help in this regard, I will be most most grateful. We value our guests, and especially our starwood Preferred Guests, so... More

Los Angeles, California
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our red eye flight arrived NY very early in the morning, so my family and I got to the hotel tired and exhausted. The front desk staff at Four Points Sheraton were so kind and accommodating to allow us an early check-in during mid-morning. We had a very quiet room and were happy to get some sleep. Our two queen... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you sunnydays4579 for your review. It's great to hear our location was perfect for you and your family during your stay. Our neighborhood has so much to offer. Thank you for sharing your experience. More

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Additional Information about Four Points by Sheraton Manhattan Chelsea

Address: 160 West 25th St., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
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Also Known As:
Four Points By Sheraton Manhattan Chelsea Hotel New York City
4 Points By Sheraton Manhattan Chelsea
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Behind our sleek design is the same comfort and service you expect from a Four Points. You won't need to go far to find a great restaurant, gallery or lounge. Over 2000 square feet of meeting space. ... more   less 
Number of rooms
158

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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