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Four Points by Sheraton Manhattan Chelsea

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160 West 25th St., New York City, NY 10011
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Four Points by Sheraton Manhattan Chelsea
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Four Points by Sheraton Manhattan Chelsea
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782 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location. Easy to walk to lower manhattan and little Italy. Easy to find the empire state building and you can be on Broadway at mid-town in a flash. The hotel is small. The lobby probably only seats 4 people! It had a small restaurant (which we did not try) no room service or any other amenities. But we were... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I regularly stay in this hotel when in New York and I can highly recommend it as a) it does not contain a nightclub, b) it is on a fairly quiet street, c) the staff are very friendly. I realise that the above seems like faint praise for a hotel, but it's a glowing tribute when you compare it to... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you very much for your review Whomadewhatnow. We feel honored that you would choose our hotel when there are so many in NYC. Thank you for staying with us and we hope to see you again soon. More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a great find-it is near the subway, restaurants, stores. penn station is a short walk. The rooms are a decent size for NYC, the front desk staff is helpful and friendly, and there is a restaurant on then first floor which was ok.

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Bryan C. Thank you for highlighting how close we are to penn station and how friendly our wonderful staff are. Please come see us again soon! More 

Myrtle Beach
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is only a few blocks from Fashion Institute of Technology and the Garment District which is rebranding itself as the Fashion District. There were lots of good NY delis which had great deli food at reasonable prices close to the hotel. We walked to Times Square. It is about 1.5 miles to Times Square. We had a room on... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you beginswithonestep for your review. We truly value your feedback and we are excited to know your stay went so well. Our location is great and we are happy you enjoyed your view! Thank you for staying with us. Please come see us again soon! More 

Los Angeles
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've had pretty mixed luck with Four Points properties, but I decided to give this one in Chelsea a shot based on a ridiculous low rate and the convenience to Penn Station. I was pleasantly surprised all around, with the room (very clear, modern, and reasonably big for NYC), staff, and amenities. I would definitely stay here again if I... More 

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review, dyrewolf. We are pleased to hear you were pleasantly surprised. Thank you for staying with us. Come see us again soon! More 

Toronto
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just completed a four night stay at this hotel. The location is amazing. We flew into Newark from Toronto and took the train into Manhattan Penn Station. The hotel is a very short walk from the train station. We also walked to Macy's, Time Square and Grand Central Station for a tour. Subways to anywhere in... More 

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your reviewtorontotraveller1066. It so wonderful that you enjoyed our easy location and friendly staff! Thank you for staying with us. Please come see us again soon! More 

Rochester, New York, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I was here for a business trip. The rooms and lobby are what you would expect for a hotel at this level in Manhattan, which is to say small, but clean and comfortable. It would have been up to expectations, except for a couple of issues. First, they said they would give me double welcome points since they were unable... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Scott E. We are so sorry to hear that your stay was anything less than spectacular. Although noise from others is unpredictable, it should definitely be contained immediately. We will better train and work hard to make sure we get it right the next time. Please come see us again soon. More 

Top Contributor
55 reviews 55 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The face of the hotel is not appealing at all, I thought I arrived at the wrong place. However the rooms are good for the price and I don't ah e any complaints after my stay. A good reasonably priced place to stay in NYC. I liked that it was small and the wifi was free for SPG members at... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you fly_eat_sleep for your review and for highlighting our simple pleasures such as wifi. Please come see us again soon! More 

Minnesota
Contributor
19 reviews 19 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice, clean and well organized. They have a contract with a parking garage a block away for US$25/night. There is no pool, but they have a small fitness center and a restaurant down stairs. Our stay included $12/person breakfast stipend for two, so we ended up spending ~$5 each extra. The hotel is conveniently located between 6th... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review axraupp. We are happy to hear you enjoyed your stay. Please come see us again soon! More 

Nicosia, Cyprus
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our booking was made 6 months in advance and a day before our arrival they've decided to cancel, without any real notice and just an email which due to our travel we were too late to have that in mind. Once we arrived the reception just informed us about the cancellation and left us without accommodation, and without any solution.... More 

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you AristosN N for your review. We are truly sorry for the issue with your reservation. Regardless, we will definitely look into it and and make sure better communication is in place so that there are no surprises. We hope you give us a second chance to change your mind. More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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