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All 451 New York City hotels

Four Points by Sheraton Manhattan Chelsea

3.0 of 5 Hotel   |   160 West 25th St., New York City, NY 10011
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Ranked #302 of 451 hotels in New York City
A recent review
5 of 5 stars reviewed 1 week ago
Amy S Bowling Green, Kentucky
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709 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Bowling Green, Kentucky
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed at the four points on a quick trip to NYC. The beds were amazing!! So comfortable. They did have down comforters and pillows (which my son and husband are allergic to--but we didn't ask if others were available). The rooms were very small, but probably comparable to other NYC properties. Everything was super clean!! Very modern looking... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review. We are thrilled to hear you enjoyed your stay. We can't wait to see you again soon! More

New York City, New York
Top Contributor
64 reviews 64 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a fastidious traveler and a Starwood platinum, Hilton Gold and IHG gold member. Based on horrible experiences with other Four Points, I refuse to enter another Four Points hotel. EXCEPT this one.. This one is amazing. The staff, service- everything is comfortably handled and a god-send for the weary stressed out guest. This property feels like a home... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you artichoke78 for such a great review. It's great to know that we are doing things right and making your stays with us memorable. Thank you for your continued loyalty and we look forward to seeing you again soon! More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed at this Four Points quite a few times, but now the rooms have been refurbished in a lighter and more vibrant set of colors (silver, red) that makes them feel much larger and brighter than they used to when they were a darker, 'industrial chic' type of decor. Rooms still not huge, but fairly normal for this style... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you efpub for your review. We are so happy that you liked our new improvements to the rooms and that our location was so convenient for you. Please come stay with us again soon! More

Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My mom and I stayed here in early June. The staff was awesome. The rooms were small (but its New York) and the bed was so comfortable I didn't want to get out of it! They always had snacks and refreshments downstairs which was nice. Great location, close to the village and 5 min walk to Eataly. We would definitely... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you Aval0nA for your review. I'm glad to hear you loved our beds! We agree they are pretty amazing. Again, thank you for such a great review and we look forward to seeing you again soon! More

pnjaban
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had to book a trip at the last minute for an emergency client meeting and it was not the sort of client you could charge an $800/night room to, so I booked this hotel. It was central between where I needed to go and a dinner meeting. It's a divey neighborhood, so not comfortable for an out of towner... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you pnjaban for your review. I'm sorry you had problems with your A/C and that we didn't get a chance to fix it before you left. I will make sure to pass along your review to our maintenance department so that we can fix it and make sure it does not happen again. Again, thank you for your review... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

Clean and nice hotel but very small. I had to go out of the room to change my mind. Little humor. Seriously though, most hotels like the Four Points, Hampden Inn and similar are very small. The room had everything you need and the bellman helped me get a cab in the pouring rain so I would stay there again.... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you 0theHero for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More

Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 4, 2014

Nice 4 points with a very staff. It is located near the subway and a whole foods. I thought the room service was very good, even though there was plenty of food within walking distance. Was upgraded to a very nice suite when I stayed here. As any four points it is a pretty basic hotel, but you get free... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you CLT_Travel-Girl4lyfe for the great review of our hotel! I'm glad you were able to experience one of our suites as the view is like no other. Thank you for staying with us and we look forward to welcoming you back soon! More

Rochester, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 30, 2014

You don't stay at Four Points to be wowed by really anything. You stay there for a good, clean, reliable service. And that's what this hotel provides. Good Chelsea location, friendly staff, the rooms were typical NYC hotel rooms: small, reasonably appointed. Every staff member with whom I interacted was friendly, helpful and professional. And it was a good value... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you nmhen for your review and it's great to here we met your expectations. Our staff works hard to "wow" our guests and I'm sure they will appreciate your feedback. We look forward to having you stay with us again soon. More

Boston, Massachusetts
Top Contributor
72 reviews 72 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 29, 2014

Only one night stop over in New York. The location is not bad in Chelsea. When you walk out on the left across the road, there is jumbo juice and whole food supermarket. A number of restaurant nearby. Metro station is close by as well. The bell boy and check in staff were friendly and helpful. I got a cupcake... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Hi HyattDiamond and thank you very much for your feedback. It's great to hear you enjoyed your stay and our location. I apologize for the incident as stated in your review and will make sure we look into what happened. Again, thank you for your feedback and we hope to see you again soon. More

Columbus, Ohio
Top Contributor
52 reviews 52 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed May 28, 2014

Sheraton Five Points Manhattan Chelsea Planning for a recent business trip found me staring at my computer with my mouth open at the hotel prices for the 4 days I needed to be in NYC. The Westins were $680, Sheratons were $450, Ws were $550. I work for myself, so these costs come right out of my pocket and aren’t... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review dupedtourist and I apologize for not meeting your expectations. I'm sorry you did not enjoy our newly renovated rooms as we upgraded them based on feedback from past guests. We will to work harder to gain your loyalty. On a lighter note, I'm glad that you loved our beds. They truly make for great night's... More

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Additional Information about Four Points by Sheraton Manhattan Chelsea

Address: 160 West 25th St., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
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Also Known As:
4 Points By Sheraton Manhattan Chelsea
Four Points By Sheraton Manhattan Chelsea Hotel New York City
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Behind our sleek design is the same comfort and service you expect from a Four Points. You won't need to go far to find a great restaurant, gallery or lounge. Over 2000 square feet of meeting space. ... more   less 
Number of rooms
158

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