The hotel is steps away from the subway line and great restaurants. The rooms are modern and very clean, albeit a little small (but this is to be expected from Manhattan). We stayed at the hotel for a week around Christmas and never experienced any problems. I know where I'll be staying next time I'm in Manhattan! More

Very kindly refunded a ``non-refundable¨ reservation after I cancelled due to serious illness in family forcing cancellation of our travel plans. Will definitely look forward to booking with a hotel that has such compassionate staff. Thank you! More

The Sheraton Four Points Chelsea is perfectly located in Chelsea, a hip part of town with lots of restaurants and clubs. The hotel is within walking distance of MSG, Greenwich Village and Times Square, so the central location can't be beat. As for the actual quality of the hotel? It was fine. The lobby is very small and can get... More

Rooms were very small and shows the wear and tear of an older hotel. Lobby is shared with a restaurant that is not really part of the Sheraton. Stayed on points, so we didn't have to actually pay the rate. More

This hotel is very well situated. It is close to all the cool neighborhoods: Soho, Meatpacking and Tribeca. We could walk everywhere wich is the way NYC should be seen. The rooms are very clean and comfortable (the bed is as comfortable as a W Hotel bed). Service was very good and all the employees were polite and helpful. You... More

Awesome hotel, great staff, comfortable rooms, central location!!! We'll be back in the future. More

Great location, close to the subway, grocery stores, pharmacy and other shops. I am an art gallery afficionado so the hotel is exceptionally convenient for Chelsea and the Flatiron building. However the hotel itself was not quite up to the standard that its online presence would suggest - the furniture had seen better days, there was only one bed side... More

Great Location but an average hotel... this is good place if you want a clean inexpensive hotel in a great location. I stay here often when I am just in for a quick trip and need to be in a central location. The people who work here are very nice and the room is clean but small... but if you... More

First off the Four Points Chelsea is in a great location at 25th and 7th Ave, 1-2 blocks away from numerous subway lines in just north of Chelsea and south of Penn Station, Empire State Building and Madison Square Garden. The staff is very helpful and friendly, the rooms are more than adequate size-wise for a NY hotel, the furniture... More