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Four Points by Sheraton Manhattan Chelsea

3.0 of 5 160 West 25th St., New York City, NY 10011
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Four Points by Sheraton Manhattan Chelsea
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Four Points by Sheraton Manhattan Chelsea
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742 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I stayed here on the night of the marathon we booked the room through Priceline and got a very good deal. We were to meet friends uptown and were hoping to be able to drop off our luggage before we headed uptown and as we arrived at 12:30 for a 4 o'clock checkin they were very happy... More

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review. We definitely try our best to accommodate our guests with requests and I'm happy we were able to accommodate an early check in. Glad to hear your stay went so well. Congrats on the marathon! We hope to see you again soon! More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This was my second stay in three months. The difference between the two stays was mind-blowing. The first was average but considering the SPG rating of the hotel satisfactory. The room was adequately comfortable f,acilities were average but location was amazing and thats why you stay at this hotel. Three months later not even the location will make me stay... More

Was this review helpful? Yes 1
Porto Alegre, RS
Top Contributor
129 reviews 129 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After my stay, I went back to hotel website, because I was confused...I tought that I saw two bads in the room...impossible, not way to have two bads in that small room. As a gold SPG member I felt very dissapointed with the space of the room, no SPG gold upgrad,e no early check in. also, as the hotel have... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Tommy_Salomoni. I'm sorry we did not have the availability to check you in early. We truly try our best but of course it's based on availability. Thank you for highlighting Anthony. He is a great asset and I will make sure to share this review with him. We hope to see you again soon. More

New Delhi
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travelled for business and had meetings in the Chelsea and mid town. The hotel is conveniently located. The staff is mixed - the person at the front desk who checked me in was grumpy and rude for some reason - while most of the other staff was friendly. The room was small - but that's what you expect in... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you manjun for your feedback. We are thrilled that our location was exactly what your travel needed. We hope to see you again soon! More

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great location with easy access to Soho, the Hi line and cheap by NY standards. Stayed for 4 nights and although not on the luxurious scale by any means.. What it lacked in amenities ( bring your own shampoo and don't expect a concierge) it satisfied on price and location. Defiantly a place for those who know NY and want... More

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you very much for your review Jan B. We are thrilled to know you enjoyed our great location. Although a limited service hotel, we are here to assist you with any questions you may have about our great city. We hope to see you again soon! More

Pittsburgh
Top Contributor
74 reviews 74 reviews
74 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I thought the Four Points was a very solid hotel overall, and would definitely stay here again (and am supposed to coming up). The room's are very small, even by NYC standards. I was only there a night, so it wasn't a huge deal, and you know going into NYC, that's usually the case. Nothing overly fancy in the rooms,... More

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Hi and thank you for your review dumpty27. I have shared your review with our staff and we will address your concerns concerns. Thank you for staying with us and for your continued loyalty. We look forward to your next stay with us. More

Copenhagen, Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is very well located, in chelsea just off 7th. This makes it an excellent base to explore the city, as you are close to metro's and in mid-town. Street is relatively quiet for new york standards. As a business traveller, i wouldnt recommend. The Wifi is extremely bad and unstable - especially in the higher up rooms. I do... More

Was this review helpful? Yes 1
Lee B, General Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Dear WouterdG Thank you for taking the time to make your review. I apologize that you had trouble with the wireless internet in your room I am very happy to say that we are currently in the midst of implementing a solution to those problems. With the proliferation of new devices we have found that we now need to update... More

Sofia, Bulgaria
Top Contributor
64 reviews 64 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 17, 2014

We stayed in the hotel just one night but I like the location and the room. Large beds, well working internet and air conditioning, quiet area. Hotel has a restaurant which was a huge plus for us. The street where the hotel is located is not very pleasant specially at night but it is ok. Very short distance to the... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review toni_jk. It's great to hear you enjoyed our wonderful beds and our location. We hope to see you again soon! More

Arab, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

We booked a room at this hotel for part of our vacation to NYC. The staff was extremely helpful and accommodating. We arrived in town 3 hrs before check in and after calling to see if we could check in early we were told our room was not ready but they would be glad to keep our luggage stored until... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review sbver. We are thrilled to hear your stay went so well and our staff were so helpful. Although we do not have parking on site, we do have some recommendations near by. Next time you stay with us, please inquire with the Front Desk and we will make sure to point you in the right... More

San Francisco
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2014

The rooms are clean, stylish, and small, as expected in New York. The beds are good. You can tell they are on a budget with the shampoo and soap dispensers in the bathroom, the cheap blow dryer, and the card readers on the door that seem perpetually broken (I had to use the key an average of 6-7 times for... More

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review SF_30s_guy. All feedback is truly appreciated as it helps us improve for the better. Thank you for staying with us and for highlighting our great staff. Hope to see you again soon! More

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Additional Information about Four Points by Sheraton Manhattan Chelsea

Address: 160 West 25th St., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
Number of rooms: 158
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Also Known As:
4 Points By Sheraton Manhattan Chelsea
Four Points By Sheraton Manhattan Chelsea Hotel New York City
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea

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