We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Manhattan Chelsea

3.0 of 5 160 West 25th St., New York City, NY 10011
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Four Points by Sheraton Manhattan Chelsea
Professional photos View all
Browse nearby
Four Points by Sheraton Manhattan Chelsea
Write a Review

758 reviews from our community

Traveler rating
    171
    331
    169
    51
    36
See reviews for
141
184
96
176
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (758)
  • Mar-May only
    (165)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (226)
  • Dec-Feb only
    (197)
All months
Marina del Rey, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a convenient place just steps from MSG, Fashion District and Time Square. Quite a few casual cafés in walking distance. The Flat Iron District was so close and is inhabited with some really good restaurants. The hotel rooms were a little smaller than I usually prefer but it was clean and the staff was very friendly, helpful and... More 

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you TALLGUYROSS S for your kind words and for recognizing Chris, Anthony and Steven. We strive to go above and beyond and to hear we have exceeded your expectations is truly appreciated. Thank you for staying with and we look forward to seeing you again soon! More 

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Four Points Sheraton for five nights recently (12/11/2014 - 12/16/2014). Good location and the overall room redesign was nice. I actually enjoyed the place, with the exception of the bathroom lighting--too dim. On my last day, I checked out of the hotel and checked my suitcase around 11 a.m. When I returned that evening around 6... More 

Was this review helpful? Yes 3
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Rod L. Although it is great to hear your stay went well, we are truly sorry the ending experience was anything less than spectacular. Please know that it is a rare occurrence and it is our priority is to make sure we act swiftly to make it right. We promise to continue to gain your... More 

Alberta, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a few days because I was in town for the NYC marathon first weekend of November 2014. I got a room with a king bed for $90 and I booked it really last minute. I was going to stay at an airbnb but realized this hotel was cheaper. Can't recommend it enough! Very good value and... More 

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you very much for your review Hanneke65. We agree our beds are pretty amazing! We hope to see you again soon! Thank you for staying with us. More 

Sykesville, MD
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 20, 2014

Excellent stay for the week. Clean room, friendly staff, immediate assistance available, free coffee and water in lobby, free wifi in room and lobby, free print-outs in lobby, recommendations offered for dinner delivery, use of a robe while at the hotel, plenty of shampoo & conditioner & shower gel, great water pressure, comfortable beds. Small room, but not as small... More 

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Hi 1Kplaces2See and thank you for your review. Thank you for letting us know that we exceeded your expectations. Your feedback is greatly appreciated. Have a Happy New Year! More 

Washington DC, District of Columbia
Top Contributor
63 reviews 63 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 18, 2014

We found the hotel extremely convenient - walking distance from Penn Station , close to the metros on 23rd and 28th St, close to the cafes etc in Flatiron. Staff were very polite and competent. Rooms were comfortable and well sized. We will use the hotel again.

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you graemerk for your review. It brings us joy to have gained a new loyal guest.Thank you for staying with us. Happy Holidays and Happy New Year! More 

West Islip, New York, Usa
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 17, 2014

this hotel was good the beds were very comfortable the staff were very friendly the hotel has a nice bar area with friendly bar tenders the room was clean and comfortable the location is in a good location close to subways resturants and shopping

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review 961margaretm. Also, thank you for highlighting our location and friendly staff. It's always great to know we contributed to a great stay. Happy Holidays! We hope to see you soon! More 

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed December 16, 2014

For the night of Dec 12, I booked and paid Hotwire for a 3 star midtown hotel and was advised a room was reserved for me at the Four Points on West 25th. After a 7 hour train ride from Charlottesville, VA, lugging my suitcase from the train to the taxi stand outside Penn Station and then waiting 40 mins... More 

Was this review helpful? Yes 10
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

I am sorry to hear about your experience at our hotel but I would also like to assure you this was a rare occurrence. We work to provide the highest quality of customer service and I sincerely apologize for falling short. We hope you can give us a second chance in the future to make this right. More 

Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

I loved the hotel location, near Madison Square. The rooms were really clean and modern. The price was really good and the beds too. It has a bar downstairs were we grabed some beers. Everything was great

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review BelenAT. It sounds like your stay was nothing short of spectacular and it's great to know we exceeded your expectations. We can't wait to have you stay with us again soon! Happy Holidays! More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed in a twin room that has plush and comfortable beds. The room was slightly small for 2 persons. We were pleasantly surprised with the complimentary happy hour with beer and chicken wings. There were times when there were popcorn and drinks at the lobby too. However, it did not seemed to be a regular affair. Wifi was not very... More 

Was this review helpful? Yes
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review MC T. We are happy you were able to experience of Best Brew & BBQ and that your stay was comfortable and uncomplicated. Thank you for sharing your experience with fellow travelers. Happy Holidays! More 

Montreal, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

The staff and reception at this hotel are really friendly and helpful. Check-in and check-out was quick and courteous. Rooms are kind of small, no mini-fridge, no light-switch for the bedroom area (there is one for the entrance) and no complimentary breakfast included. Wi-Fi connection was very good, no complaints there. Bed, pillows and covers were super comfortable, the sleep... More 

Was this review helpful? Yes 1
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Moe S. Thank you for highlighting our staff and cozy rooms. We look forward to seeing you again. Happy Holidays! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Four Points by Sheraton Manhattan Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Manhattan Chelsea

Address: 160 West 25th St., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Cheap Tickets, Hotels.com, Expedia, HotelTravel.com, Priceline, Agoda, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Four Points by Sheraton Manhattan Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Manhattan Chelsea
Four Points By Sheraton Manhattan Chelsea Hotel New York City
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea

360 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (118)
Viewed
Bathroom (13)
Viewed
Hotel & grounds (15)
Viewed
View from room (16)
Viewed
Room/suite (27)
Viewed
Dining (2)
Viewed
Other (45)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (223)
Viewed
Amenities (31)
Viewed
Double Deluxe Room (47)
Viewed
Restaurants and Bars (41)
Viewed
The Hotel (54)
Viewed
Traditional Room (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood