If I were to be very unkind, I'd say it's called the Four Points because only got four points out of ten. But you have to look at the hotel in its context, and I think for the price and location this is a solid hotel. As others have noted, the staff are first-rate and save this from being a... More

A friend and I got a room here recently, and the place was Great, nice comfortable beds, clean, fairly quite, nice bar/lounge area, helpful front desk, great location, and at a very reasonable rate! Because rooms were not real big I would say 2 people per room would be ideal.

My wife & I went to NYC for our son's 30th birthday. We stayed at the Four Points on 25th St. The staff could not have been more accomdating; front desk, restaurant, housekeeping all terrific. I expect rooms in manhattan to be small but this room needed a thorough cleaning and frankly so did the entire facility. With all the... More

The staff at the Four Points Chelsea was excellent. They were friendly upon check in/out, accommodated my last minute late check out with ease, and were generous to offer goodies like a cupcake, which made a great impression! The hotel also offered a happy hour event with excellent beer and foods. Overall, the staff and their effort to provide quality... More

Great location in Chelsea. A very friendly gentleman named Terrance checked us is. Our room was on the 10th floor. Not a very good view, but we were not planning on staying in the room much. The room was small, as most NYC hotels are. It was clean. That to me counts for a lot! The bed could use a... More

This hotel is on a quiet (by NYC standards!) side street in the Chelsea section of the city. Short walk to Madison Square Garden, subway station, and a variety of shops & restaurants. Staff was extremely friendly and check in was quick. Our rooms were on the 19th floor of a 24 floor hotel with a view of the building... More

This hotel is in a great location. Subway station on 23rd st was easy to get to. Within walking distance to Whole Foods, Madison Square Garden, Penn station and many resturants. The room was clean, and the bed was very comfortable. Good water pressure in the shower and sink. The furniture was a bit worn but workable. Quiet at night... More

This hotel is a great base for exploring the city. The rooms were fairly small, but were very clean and the beds were comfortable. The staff were very accommodating and helped organise our return journey to the airport and looked after our cases after we checked out. The only negatives were the disappointing view from our room and occasional noise... More

Room was pretty decent size & well organized for a Manhattan hotel Staff was courteous & friendly Convenient to subway Wireless internet did not work, despite multiple attempts by the on-site technician to fix Room a/c was not working properly Room really didn't have proper functioning blinds