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Four Points by Sheraton Manhattan Chelsea

3.0 of 5 160 West 25th St., New York City, NY 10011
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Four Points by Sheraton Manhattan Chelsea
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Four Points by Sheraton Manhattan Chelsea
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771 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars NEW

The location is pretty good, there's a whole foods and a lot of different places to eat right around the corner. The wifi is FREE which I loved. However, the room has no fridge so you can't keep drinks or food. The free water that came with the room tasted like plastic which was because the EXP date was Feb.... More 

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Washington DC, District of Columbia
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just completed a one-night stay at the Four Points and had a pleasant experience. From check-in to check-out, the staff were courteous and professional. Chris at the Front Desk was very welcoming at check-in! With my Platinum status, I was upgraded to a city view king room overlooking the Empire State Building. While the rooms are small (welcome to... More 

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Top Contributor
95 reviews 95 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Roosevelt hotel (350 a night)before coming to the Four points and my god I was impressed. It didn't have the majestic lobby or anything like that but I loved the rooms. I guess they are recently updated but they look new and clean. The bed was so comfortable I slept like a baby. Also the price... More 

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Top Contributor
66 reviews 66 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staff is very nice. Hotel needs better signs. No taxis wait there specifically but getting an uber is ok. Near the subway and across the street from whole foods. The flatiron area is 5-6 blocks away and it was a 15 min walk to the west village. Rooms are small but clean. Need better lighting especially for the full length... More 

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stay here every week. Always consistent and always exceeds expectations! They great me when I come in to the lobby from outside or stepping out of elevator. The evening guys are the best! The best! Perfect customer service - and I am high maintenance when it comes to customer service. These guys are incredible. Hotel of choice in NYC Chelsea... More 

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New York City, New York
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and nice hotel. This hotel is tucked away in the middle of 25th street so the noise levels are greatly reduced from Avenue traffic. The hotel is no frills, you won't see a grand lobby and its pretty basic, however, the rooms are clean yet small but the property is located in a good part of town to enjoy... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you very much for your review ilovenyc19 and thank you for staying with us. We hope to see you again soon! More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were awesome. They were very friendly. Great location. It was easy to get every place we went. My only complaint is that we had trouble getting taxis. I would have thought the hotel staff could have been a little more supportive in assisting.

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you very much for your review Melissa H. We are happy to hear you enjoyed your stay and our staff. We are sorry that taxis were a hassle to catch. Taxis are normally available in front of the hotel or we do have a bellman during daytime hours to assist if needed. Please come see us again soon. More 

Silver Spring, Maryland, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

What can I say, this IS a Four Points. The rooms are kind of small, but then this IS Manhattan. And the good location makes up for any shortcomings with the room size. Furnishings are in good condition, appear relatively new. The are two charging stations (with two outlets and two usb ports on each) in the room, one at... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Scott107. I'm sorry our handling of the parking arrangements were poor and we truly appreciate the feedback. We will definitely use this as a training point to make sure we clarify and continue to be consistent with no surprises to our guests. I hope this not deter you from staying with us in the future.... More 

Marina del Rey, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 17, 2015

This was a convenient place just steps from MSG, Fashion District and Time Square. Quite a few casual cafés in walking distance. The Flat Iron District was so close and is inhabited with some really good restaurants. The hotel rooms were a little smaller than I usually prefer but it was clean and the staff was very friendly, helpful and... More 

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Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you TALLGUYROSS S for your kind words and for recognizing Chris, Anthony and Steven. We strive to go above and beyond and to hear we have exceeded your expectations is truly appreciated. Thank you for staying with and we look forward to seeing you again soon! More 

2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 7, 2015

I stayed at the Four Points Sheraton for five nights recently (12/11/2014 - 12/16/2014). Good location and the overall room redesign was nice. I actually enjoyed the place, with the exception of the bathroom lighting--too dim. On my last day, I checked out of the hotel and checked my suitcase around 11 a.m. When I returned that evening around 6... More 

Was this review helpful? Yes 7
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review

Thank you for your review Rod L. Although it is great to hear your stay went well, we are truly sorry the ending experience was anything less than spectacular. Please know that it is a rare occurrence and it is our priority is to make sure we act swiftly to make it right. We promise to continue to gain your... More 

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Additional Information about Four Points by Sheraton Manhattan Chelsea

Address: 160 West 25th St., New York City, NY 10011
Phone Number:
Location: United States > New York > New York City > Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
Number of rooms: 158
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Also Known As:
Four Points By Sheraton Manhattan Chelsea Hotel New York City
4 Points By Sheraton Manhattan Chelsea
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea

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Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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