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Mandarin Oriental, New York

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80 Columbus Circle at 60th Street, New York City, NY 10023
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Mandarin Oriental, New York
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899 Reviews from our TripAdvisor Community

Traveler rating
    585
    192
    74
    35
    13
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139
354
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

Outstanding Luxury The hotel has exceptional luxury. Marble floors and walls in the washroom, separate shower, large soaking tub, private water closet with bidet extension, paneled doors, exquisite sheets and bedding, variety of pillows, plush carpet, large tv, etc. etc. etc. Great view of the park and city skyline. The restaurants were out of this world including the view. The... More 

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New Canaan, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW

Outstanding suites with amazing views of the park. Our suite was immaculate, beautifully decorated with ceiling to floor windows. Fun bar, great room service and friendly staff. Spa has a wonderful massage.

Review collected in partnership with this hotel

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London
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for four nights and it was superb. I honestly cannot fault a thing at this hotel. The staff made us feel at home. The concierge staff were amazingly good and the staff at reception-probably the most efficient I have ever known to be. A perfect stay and I'll definitely be back.

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London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we got out of our taxi we got treated like royalty, Mandarin Oriental truly know how to spoil their guest, I really liked the fact they reserved the window seats in the lobby bar for hotel guests which had a lovely view of central park.

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Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Tiger1571, Thank you for your taking a moment to review your stay with us. We are thrilled to hear our colleagues made you feel welcome and you enjoyed the view from our Lobby Lounge. We hope to have the pleasure of your company again soon. Warm Regards, Mandarin Oriental, New York Management Team More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

The Mandarin Hotel is the premiere spot for Manhattan visitors with interest in business and pleasure. The service is spectacular and the atmosphere remarkable. The hotel was completely accommodating on every level, particularly the Concierge (ask for Carlos) and the location was stunning with great access to the best restaurants and museums, as well. All in all, the hotel is... More 

Review collected in partnership with this hotel

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Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Cinematronic, We sincerely appreciate the time you have taken to write such a warm review. We are flattered by your compliments on our service and atmosphere. We’re delighted to learn how much you enjoyed our location and surrounding activities. We hope to see you again on your next trip back to New York. Warm Regards, Mandarin Oriental, New York... More 

1 review
5 of 5 stars Reviewed 1 week ago

Probably the best located hotel in the whole NYC. Amazing views! In the center of everything! The service was beyond excellent. The staff was unbelievably friendly and helpful! i stayed on 47th floors and the windows could be opened n your request!

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Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Olga P, We truly appreciate you taking a moment to share your kind words about your recent stay with us. We are thrilled to hear you enjoyed the view from your room on the 47th floor and that the service of our colleagues met your expectations. We would be honored to have the pleasure of your company again soon... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First, Cathy from the front desk and Bill and (Carol?, forgot the name) from concierge were fabulous!!! Exceptional service from Cathy who was very professional and accommodating during check in. However, her manager during that time was kind of unwelcoming and unfriendly. Even both of my parents felt discriminated because perhaps we were not dressed to the nines. My dad... More 

Was this review helpful? Yes 1
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Gali G, We sincerely appreciate you taking the time to write about your experience with us at the Mandarin Oriental, New York. We are sorry to hear that your experience did not live up to your expectations or those that we strive to provide our guests. We would appreciate the opportunity to discuss your comments further so we can... More 

Niceville, Florida
Top Contributor
114 reviews 114 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveled to NYC on a trip with my mother and stayed at the Mandarin. Amazing from start to finish. Personalized check-in. Great service and customer service from doormen to lobby bar servers. Views from lobby bar are second to none and quite a pampering experience. Rooms are nicely appointed (a bit on the smaller side despite selecting a "suite") but... More 

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Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Derek J, We are very grateful for the time you have taken to review your stay at Mandarin Oriental, New York. Thank you for sharing your pleasant experience with our colleagues, we are thrilled to hear you enjoyed their service and hospitality. We are also glad to learn how much you enjoyed our views and look forward to having... More 

aberdeen, scotland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Unusual for me not to rate. 5* restaurant with 5 out of 5, but there were little things that disappointed. The setting is stunning, if you can get a table at the window. The staff were professional and pleasant enough but very aloof. Couple of issues with the food, the wife's lobster was overcooked some of it was like chewing... More 

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Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear gray-mcd08, We sincerely appreciate you taking the time to write about your experience with us at Asiate. We are sorry to hear that your experience did not live up to your expectations or those that we strive to provide our guests. We would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced.... More 

Naples, Florida
Senior Contributor
32 reviews 32 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

4 night stay in the wonderfully situated Columbus Circle, with spectacular views of Central Park on one side and the Hudson River on the other. Excellent designed rooms, allowed for maximum space for bathroom amenities a very creative solution with all the preferred high end touches. Staff is very helpful, professional and courteous. Highly recommend and will be back.

Was this review helpful? Yes 1
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Alan F, Thank you very much for sharing your stay with us. We are flattered by your kind words about our staff’s hospitality and are glad to hear you enjoyed the layout of the rooms. We hope to have the pleasure of welcoming you back to Mandarin Oriental, New York again soon. Warm Regards, Mandarin Oriental, New York Management... More 

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Central Park View Suite (83)
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Deluxe Double Room (91)
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Deluxe Hudson River View Room (25)
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