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Hampton Inn Manhattan-Chelsea

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108 West 24th Street, New York City, NY 10011
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Hampton Inn Manhattan-Chelsea
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1,416 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
84 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hotel was conveniently located. Was undergoing renovation and there is much construction traffic and noise during the day in the hotel. Breakfast and room were good. Air-condition unit was noisy. Hotel has an arrangement with local parking garage and they parked my car for me there charging $65/day. (close by garages charge only about $40). Was told it would take... More 

Helpful?
1 Thank DCtraveller41
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Staff was very nice but house keeping needs improvement! Stayed four nights and sheets were not changed once. Even after I requested. Hotel needs updating and carpets on floors are old and dirty. Not the best Hampton stay I have had.

Helpful?
1 Thank Wildwest49
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We truly apologize for the housekeeping service. I will ensure we address this with our housekeeping team to ensure we provide the level of cleanliness you expect. We also have great news to share. We are currently upgrading all our rooms and will be complete by middle of March. We hope you will... More 

Bucks County, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hampton Inn was at a great location and close to plenty of nearby museums, shopping and restaurants. Great service and complimentary breakfast made for a great stay for our family. Would definitely stay here again.

Helpful?
Thank jworth14
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are happy to hear you enjoyed your stay with us and will come back. Thank you so much and we look forward to your next visit with us soon. More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 5 days ago NEW

Work travel has brought me to this Hampton Inn hotel on at least 10 occasions in 2015. The staff is friendly and helpful and you're greeted with a smile. Rooms are being slightly renovated in early 2016. The hotel has a small workout space with three pieces of equipment and provides the staple Hampton Inn hot breakfast each morning. The... More 

Helpful?
Thank Kyle317
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. Thank you for being our loyal guest and we hope we can continue to be your hotel when you are in NYC. I truly apologize for the inconvenience on our elevators delay and heating/AC unit. We will address this with our engineering team to work on a way to allow this to work... More 

Sunderland, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

3 night stay. Very friendly welcome from Sharon on reception. Room 2001 which is top floor had a stunning view of downtown and was recently re-furbished. Complimentary breakfast and Wi-Fi were great. Only downside is that it was a little noisy due to renovation works but this wasn't a huge problem.

Helpful?
Thank ThreeWordReview
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. Thank you for personally recognizing Sharon. I will definitely share your feedback with her and the team as they will be happy to hear. I'm so sorry about the noise from our upgrade. We will ensure to bring this to their attention to avoid as much noise as possible. We hope you will... More 

Miami, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is nicer than the other Hampton Inns in NY. In this neighborhood, hotels are picky and this is a good value. Nice sized, comfortable rooms, free internet and clean. The staff could not be more helpful. The location i very convenient to public transportation.

Review collected in partnership with Hampton

Helpful?
Thank pinkgrfx
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are happy to hear you enjoyed your stay with us and look forward to seeing you again soon. More 

Bangalore, India
1 review
5 of 5 stars Reviewed 1 week ago

An amazing place to stay with great staff ready to help you anytime " An home away from home ". One must come to Manhattan and stay in Hampton Inn, they are close to Time square , Madison Garden and Empire state bldg.

Review collected in partnership with Hampton

Helpful?
Thank Janardhan Mr R
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are happy to hear our location was convenient for you and look forward to your next visit with us again soon. More 

Alexandria, United States
1 review
4 of 5 stars Reviewed 1 week ago

It would have been nice if the parking costs were a better deal for hotel guests than what was able to be found by self-parking in a garage close by. I was able to get a better rate on my own at a parking garage about one block away.

Review collected in partnership with Hampton

Helpful?
Thank David I
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. Thank you for bringing to our attention the cost of parking. We currently provide valet parking for our guest and the cost is based off the quality and service of the vendor. We want to ensure we are providing the best vendor. We hope this won't deter you from visiting us again. We... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at this hotel which was made by the warm and genuine reception we received from everyone in the hotel team. Our room was spacious, we had two king size beds and we were on a high floor with a reasonable view. The bed was comfy and our room well equipped. The wifi worked well and... More 

Helpful?
Thank Paul H
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are happy to hear you enjoyed your stay and we look forward to showing you on your next visit the upgrades we will have completed by middle of March. Thank you so much for staying with us and we hope to see you again soon. More 

Level Contributor
9 reviews
7 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

How I work in the customer service industry and be treated the waywas treated?? Had to call hotel to cancel reservation due to a blizzard in NYC and I can not make it. I am very very appalled to the answer I received when calling to try to cancel my reservation. For the general manager Jessica M. to respond to... More 

Helpful?
Thank AmandaPanda27
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. Unfortunately, I truly apologize for the inconvenience this has caused you and please understand I as the GM of the hotel I have never spoken to anyone regarding your request to cancel. We have received request to cancel reservations due to the storm and accommodated all guest as we completely understood the circumstance.... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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