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Hampton Inn Manhattan Chelsea

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108 West 24th Street, New York City, NY 10011
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Hampton Inn Manhattan Chelsea
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Hampton Inn Manhattan Chelsea
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1,207 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was greeted by Sharon at check-in and she walked over to press the hotel button and the floor, only to be greeted by another friendly staff member who took over from there. It was like being in an old world European Luxury hotel, in terms of service. Every staff member seemed genuinely kind, friendly and helpful, including the breakfast... More 

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Westport, Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I spent one night at the Hampton Inn in Chelsea. I have stayed at other Hampton Inn's and have been pleased. I am not crazy about this one. I am HIlton Honors Gold and checked in online and chose a room. I went to the front desk and told them I had checked in at which point the guy at... More 

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Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you so much for taking the time to review us. I am highly disappointed to hear about your check in experience and can assure you correct actions will be taken to ensure this type of incident never happens again. I will also touch base with our engineering department so we can work on improving these minor guest room issues.... More 

Mexico City, Mexico
Top Contributor
385 reviews 385 reviews
31 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 1 week ago

To start with the good things... Location. Walking distance of subway station, Union Square and Eataly. Very centric. Rooms are also spacious. Staff is friendly. Free coffee and tea all day at the lobby as well as complementary WiFi. There are a few opportunities.... Some floors and rooms had a funny smell, like humidity, not nice. Breakfast is terrible. Poor... More 

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Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you for your review. Sorry we were not able to meet all your expectations. I will address all your concerns with upper management and we will work on the following things mentioned. We do hope you will consider staying with us again some time in the future so you can see our worked on improvements. More 

Minnesota
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I almost always choose Hampton Inns, if they are available and I am very glad that I chose to stay here! Free breakfast and queen-sized beds! The rooms were small, but once we unpacked and stashed our suitcases, we had plenty of room. The location is great - close to Eataly, the Flatiron District, and the subway. We heard some... More 

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Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you so much for taking the time to review us. Wonderful to hear you had a great stay and found our hotel to be in the perfect location. I do apologize for the inconvenience you had with the thermostat and am so glad we were able to resolve it right away. We look forward to having you stay with... More 

Seoul, South Korea
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff were nice and helpful. Room was small but neat. Heater makes heavy noise in the room. No fridge available in the room. Location is very good. Fitness is very small and only has cardio exercise machines. Complimentary breakfast was nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you so much for choosing us for your extended stay. I'm so glad you enjoyed our breakfast as well as our Hampton staff. I do apologize for the noise from the heater, I will bring it up to upper management so we can get that fixed up. We hope to have you visit again and give us another opportunity... More 

Oakville, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 2 nights during a business trip. The hotel staff was fantastic, very friendly, very responsive. I really liked the location of the hotel, can walk to several places and there are a several restaurants close by with a good variety of food. The breakfast, which is included, was very good. The room and facilities... More 

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Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you so much for your kind review. Wonderful to hear you found the hotel to be great and our staff to be fantastic. We love being able to provide great service as well as making sure our guests are satisfied while here with us. We can't wait to have you visit with us again soon. More 

Dover, PA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Quite Happy with Hampton Inn Chelsea. Loved our visit and will probably stay again. Good food, good shopping, easy to get around Manhattan from there. The Hilton/Hampton brand reputation is represented here and well deserved.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you for taking the time to review us. It's such a pleasure to hear you loved staying with us and that we will probably be seeing you again. We all look forward to having you return soon and providing you once again with our Hampton hospitality. Safe travels! More 

Colorado Springs, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel may be the only hotel in all of Manhattan without a bar, but its location is ideal and its staff very helpful. I loved being walking distance from the High Line, Times Square and the West Village. The staff was very nice and very accommodating of our large group. I would stay there again in a heartbeat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you so much for your feedback. Wonderful to hear you would stay with us again in a heartbeat. We truly enjoyed having you and your group stay with us. We look forward to the opportunity to accommodate you all again. See you soon! More 

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked there through internet and the evaluations and pictures where very good and I should add deceiving. The room was smaller, the heating sistem wasn't working well and the room itself had a smell of old. It was ok, but really non more than that. Staff was gentle and helpful and that is why I think it deserve an... More 

Was this review helpful? Yes
Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you so much for your feedback. Sorry to hear the hotel was not what you expected. We are currently checking to make sure all heating units are up and running to perfection. I am happy that the staff was able to make your stay with us more pleasurable and that you enjoyed our location. I do hope you will... More 

springs, ny
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here several times and always find it to be clean, welcoming, and cheerful. The location is fantastic. The staff is friendly and helpful. The rooms are spotless and comfortable. I will stay here often!

Review collected in partnership with Hampton

Was this review helpful? Yes
Ivega1, Front Office Manager at Hampton Inn Manhattan Chelsea, responded to this review

Thank you for your kind review. Great to hear you enjoyed your stay and that you will be staying with us often. The staff is happy to have had you visit with us and look forward to seeing you again soon. Safe travels! More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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