I stayed at the Westin New York Times Square for a week in June 2009 with family. We reserved Club Rooms but were advised at check-in that the Club lounge would not be available and were given $25 credit per person per day, which had to be applied against food and beverage charges (ie. could not be applied against room... more

We're in NY for only a few days and I chose the hotel basically for the location. It ended up being the right decision. We are 2 adults and 1 teen and I was able to get into a slightly bigger room with two doubles. The room was pretty typical and wasn't tiny like some others in the city would've... more

I am a SPG Gold and used points for a recent free stay. Check in was smooth and we were upgraded to a club floor room for our 3 night stay. That's where the good news ends. There were no robes in the room and we called and asked for them as well as for the down comforter to be... more

We stayed here during the last weekend in june. It's like arriving in an oasis in hectic, crowded NYC. We stayed in a club level room, these are very spacious and weel equiped. sadly there not on the highest floors, so you miss a bit of views there. During our stay the club lounge was closed. But the staff gave... more

I stayed there with my 11 year old son. It was our first trip to NY. Check in was fairly smooth,however they failed to have annotated my request for an upgrade,which I had noted that I was willing to pay for. However, was told they had no other rooms as it was completely booked. Our room was fairly large and... more

My husband and I are starwoods members and love staying at a Westin Hotel. We go into NYC a few times a year and stay over and usually are unable to stay at the Westin in NYC as it is quite pricey. Well, travelzoo had a deal, so we were psyched because it was under $250 a night, which is... more

My family and I just returned from our trip to NYC this past weekend. The Westin hotel at Times Square was topshelf with it's service and location. Right down from the Hotel GM to the service staff, our stay was outstanding. The hotel is located in the heart of the action and offers something for everyones tastes. We will be... more

Stayed at the Westin for 5 days. The locations is great, the rooms are clean and well kept. The employees at the front desk are very helpful and polite. Beware of the bartenders in the Bar 10 bar. Watch your cash. We had bought some chocolate cake and gave the bartender a one hundred dollar bill to pay for the... more

The Westin was a great hotel. It was very clean and a good location to walk everywhere.There was 6 of us 3 Moms 3 teenage girls and it worked out very well. The best night was Saturday when Steve Carell and Tina Fey were filming outside our hotel that was fun to see and the kids thought that was great! more