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The Westin New York at Times Square

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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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1 room 1 adult
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The Westin New York at Times Square
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634 Reviews from our TripAdvisor Community

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Tampa, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Westin Times Square 12/26-12/29... Right after Christmas and immediately prior to New Years. Family getaway which included Shows, shopping and sightseeing. The Hotel is in the middle of theater district so getting to the shows was a walk away. Times Square is 1/2 block. The Hotel is literally on top of a subway station so that... More 

Helpful?
Thank dcClearwater
Arnold, California, United States
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed seven nights, and enjoyed every minute of it! Starting from our check-in with Luis, we knew we were in good hands. We had taken a red-eye from California, and showed up at 9:30 in the morning. Luis graciously accommodated our early arrival; after breakfast at the recommended Westway Diner (yummy!), Luis had our room ready - with a... More 

Helpful?
Thank Wendi D
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I needed to extend my stay during a business trip. Matthew at the front desk told me he could not help me and I had to book online. When I questioned the process, he sighed and begrudgingly tried to assist me. At that point I wasn't interested in staying there any longer than necessary.

Helpful?
2 Thank mkeets
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had to attend a conference in NYC and the Westin was one of the hotel choices. The room - by NYC standards- was spacious, clean and the beds were beyond comfortable. This hotel is like a luxurious oasis in the middle of the Times Square chaos. Check in was efficient and they went out of their way to locate an... More 

Helpful?
Thank pal0211
Baton Rouge, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I can't say enough about how well this hotel handled our stay during the blizzard. I was so impressed to see Kerry Davis, a hotel supervisor, working overtime the night of the blizzard and being so accommodating getting everyone fed at the snow buffet while all of the restaurants around the hotel had closed. My companion was particularly grateful for... More 

Helpful?
Thank J J
Troy, Michigan
Level Contributor
169 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've stayed at this Westin a number of times over the years, and they do a nice job maintaining it. The rooms have not gotten "old"...it feels like they continue to make renovations to always feel modern. Currently, the bar is going through a renovation and I believe the lobby is also. Rooms are spacious and very clean, well above... More 

Helpful?
1 Thank Scott G
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Four of us stayed here last September. Late review , I know. We were celebrating my mum's 80th birthday. I have to say there were a few issues over the complementary water but the reason I wanted to leave a comment was due to Maggie, the concierge during our visit. Nothing was too much trouble. Her knowledge, help and recommendations... More 

Helpful?
1 Thank Julie P
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Julie ~ it is wonderful to know that Maggie and the rest of our team made you and your family feel welcome and special. Best wishes to your Mum for celebrating her 80th birthday! Thank you for your feedback and we look forward to welcoming you back again soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I got caught in the big snow storm in NYC, my flights where cancelled and I had to stay an additional 2 days at the Weston. The staff was fantastic, very helpful in keeping me in the same room I had been in for 3 days prior. The restaurant staff was amazing, having to deal with so many people, they... More 

Helpful?
1 Thank Mark M
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Mark ~ we are delighted to know that our entire team made you feel comfortable and special during this snow event, and thank you for your feedback! We can't wait to welcome you back again! Warmest, Jessie YourWestin TSqExperience@westin.com More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We really enjoyed our stay at the Westin Times Square. The location was fantastic, it was a short walk to a lot of tourist sights and for places a little further away we would catch the train which was just around the corner from the hotel. The staff were friendly and very helpful. We booked a few activities through the... More 

Helpful?
1 Thank EllieMF
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Ellie ~ it is great to know that you and your family enjoyed everything about your stay, and thank you for letting us know. We will be here waiting to welcome you back again! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Chicago
Level Contributor
115 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

One word sums up this hotel... location. That is really all it has on other hotels at this point. The room itself needs a face lift. It had been many years since I was last at this hotel and it does not seem like they have made any investments in keeping the property up to date. The lobby is looking... More 

Helpful?
1 Thank avillebud
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry to know that you the location was the only thing you liked about your stay. We hope you will give us another opportunity to regain your confidence by booking a return reservation. When you do, please contact us directly with your confirmation number so that we can personally coordinate a much better experience. We look forward... More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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