We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin New York at Times Square

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Hotel deals
270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Westin New York at Times Square
Professional photos View all
Browse nearby
The Westin New York at Times Square
The Westin New York at Times Square
The Westin New York at Times Square
Write a Review

4,811 reviews from our community

Traveler rating
    2,282
    1,584
    569
    247
    129
See reviews for
1,205
1,327
240
851
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (991)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4811)
  • Mar-May only
    (1158)
  • Jun-Aug only
    (1237)
  • Sep-Nov only
    (1231)
  • Dec-Feb only
    (1185)
All months
Georgetown, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

We visited the Westin on Times Square with our children and grandchild. Our 5 year old grandchild refused to shed his pajamas for day wear in order to go to Shula''s for breakfast. The staff at the restaurant were so gracious in accepting him in a come as you are for breakfast attire along with their formally dressed clients. I... More 

Was this review helpful? Yes
Seabrook, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Westin Time Sqare for four nights and had wonderful service. We had to check in at 2.30 am due to unexpected business commitment.I was concerned Checking in at this hour called ahead spoke to Jessie the customer service manager.She Was so reassuring and made sure we would be taken care of.We had a very nice... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
127 reviews 127 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Westin is a great oasis away from the hustle and bustle of Times Square, yet really only a block from all the action. A terrific base for seeing the shows and near the subway. Service as expected at a Westin and lovely rooms and amenities. Rooms are large by NY standards.

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Karen ~ we are so happy to know that you enjoyed your stay with us, and thank you for your feedback. We look forward to welcoming you back again soon. Warmest, jessie YourWestinTSqExperience@westin.com More 

Athens, Greece
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

very nice hotel right were all the action is taking place walking distance from Broadway, Tme square ,5th avenue Had a great experience looking fromthe 50th floor Time square Clean and quiet , staff very helpful Visited Christmas time so price is kind of hi this time of the year I recommend it

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are happy to know that you enjoyed your stay with us and thank you for your feedback! We look forward to welcoming you back again soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Hong Kong
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed three nights at the hotel. The check-in process was quick and efficient. The room was spacious and comfortable. The continental breakfast at 'Shula Bar' was of average standard. Given the small size of the 'Shula Bar' and the large number of customers going for breakfast, we were asked to wait in a queue for some 20 mins. The... More 

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Ronnie ~ We are happy to know that you enjoyed our hotel on your recent visit and thank you for your feedback. Your comments regarding breakfast in Shula is under review by management. We look forward to welcoming you back again soon. Warmest, jessie YourWestinTSqExperience@westin.com More 

United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in this hotel many times and always found it overall positive, in the crazy world of Times Square. However, my teenage daughter had a medical crisis (at 5 AM!) and the front desk staff, and security team (Carl and Gustavo) were incredible - highly responsive, creative and there immediately we needed them. I could not have asked... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is wonderful to know that you and your family enjoyed your stay and that our Team came to the rescue during an emergency with your daughter. We appreciate your feedback. We will be here waiting to welcome you and your family back again soon. Warmest, jessie YourWestinTSqExperience@westin.com More 

Washington, Virginia
Top Contributor
74 reviews 74 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We were there the week before Christmas; the room was pricey but worth it. Excellent location; within walking distance of all of the shows we wanted to see and restaurants we wanted to dine at. We chose to valet park ($40/night, reasonable by NY standards, expensive by mine), and not move the car the entire time we were there. It... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We appreciate your feedback regarding your recent stay. Next time you have a reservation here, please contact us directly so that we can personally coordinate a much better experience. We look forward to hearing from you. Warmest, jessie YourWestinTSqExperience@westin.com More 

Espoo, Finland
Contributor
19 reviews 19 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location and great view to Times Square (at least from 46th floor). Family room was cozy and commodious, especially compared to New York room sizes. All was new and modern. Very comfortable beds and nice modern bathroom. Free wifi only at lobby.

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

HI Elina ~ we are delighted to know that you enjoyed everything about your recent stay with us. We can't wait to welcome you back again soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Hitchin, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for five nights in April 2015 on a New York city break. We chose this hotel because we wanted somewhere central, within walking distance of many of the attractions that New York has to offer, and we were certainly not disappointed. The entrance has a bit of a strange set up, whereby Reception is located on the... More 

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Nikki ~ we are happy to know that you enjoyed your stay with us, and thank you for your great in depth feedback. Next time you have a reservation here, contact us directly so that we can personally coordinate an even better experience. We look forward to welcoming you back again soon. Warmest, jessie YourWestinTSqExperience@westin.com More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Where to start...NYC was the last stop on our honeymoon. Assumably, we thought we had saved the best for last as we had stayed at a Westin property in Sydney and had a wonderful experience. We were early to arrive and left our bags with the concierge staff (not the most talkative or welcoming people to greet you as you... More 

Was this review helpful? Yes 4
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very, very sorry for the experience you endured on your recent trip. Rest assured that your feedback has been shared with everyone concerned. We hope you will give us another opportunity to regain your confidence by booking a return reservation. When you do, contact us directly so that we can personally coordinate a much better experience. We look... More 

Hotel Review Summarization

What travelers say

  • Corner room(13)
  • Very nice(11)
  • Heavenly beds(8)
  • Good size(5)
  • Very clean(4)
  • Central park(3)
  • Hotel staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,728 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1211)
Viewed
Room/suite (410)
Viewed
View from room (185)
Viewed
Hotel & grounds (165)
Viewed
Bathroom (120)
Viewed
Family/play areas (2)
Viewed
Dining (10)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (315)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (476)
Viewed
Amenities (77)
Viewed
Deluxe Guest Room (63)
Viewed
Junior Suite (87)
Viewed
One Bedroom Suite (96)
Viewed
Restaurants and Bars (18)
Viewed
Spa Inspired Guest Room (33)
Viewed
The Hotel (59)
Viewed
Traditional Guest Room (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (17)
Viewed
Dining (4)
Viewed
Bathroom (4)
Viewed
Business center/function rooms (9)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question