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All 451 New York City hotels

The Westin New York at Times Square

4.0 of 5 Hotel   |   270 West 43rd Street, At 8th Avenue, New York City, NY 10036 (Manhattan)
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81%
Ranked #156 of 451 hotels in New York City
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
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4,218 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (780)
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USA
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed today NEW

We stayed her in June 2014. It is on the corner of 43rd and 8th. No better place to stay as far as we could tell. Had a slight view of The Hudson River from our room. Accommodations were very nice, beds were so comfy. Loved everything about it. The back side of the hotel is on 42 st. It... More

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Kent
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at the Westin Times Square 18th - 23 July after booking hotel only with Virgin Holidays. A little tricky to find after getting the shuttle bus from Newark and having to walk two blocks with suitcases we finally found it! Check in was nice and easy thanks to Sara who went out of her way to tell us... More

Review collected in partnership with Virgin Holidays

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Portland
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is one block off from the main intersection of Times Square. It had easy access to all methods of transport. That being said, if it is your first time to NYC, plan extra time to get around the city, traffic can slow the taxis and busses; subways take time to understand and catch and are not always directly... More

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Kansas City, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Starting from the moment you look at this building you are constantly pulled into the intriguing details. When you arrive, you are greeted by colorful windows and clever architecture. Every piece of furniture and accent piece may seem random but also carefully chosen to take your breath away. The rooms are nothing shy of glorious. The beds are among the... More

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Dunfermline, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

At its best this hotel can't be described as anything but average. Room was clean but the Safe in our room was broken and we had to ask for a magnifying mirror for the bathroom. Bar staff were offhand and the atmosphere didn't encourage you to linger. Wouldn't go back.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Caroline ~ thank you for providing your feedback on your visit with us. We hope you will give us another chance to show you a much better experience. Once your reservation is booked, contact us directly so that we can coordinate a wonderful visit for you! We look forward to hearing from you. Warmest, jessie YourWestinTSqExperience@Westin.com More

San Antonio, TX
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was our 1st time staying at this hotel--loved it. Being in Times Square put us in the midst of the action. The metro was right there, lots of shopping & restaurants nearby. The hotel was quiet & the room clean & comfortable. Would definitely stay there again.

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San Jose, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The room is small and by the time we check in, they do not have any 2-bed rooms. Maybe because it is located in the center, so there is always a line at front desk, and the front desk is not quite warm, but not too bad. We asked for another blanket, but it did not get sent to us... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Cindy ~ thank you for your feedback on your recent visit. We hope to see you again soon by booking a return reservation. Contact us directly with your confirmation so that we can coordinate a much better visit for you! We look forward to hearing from you. Warmest, jessie YourWestinTSqExperience@Westin.com More

Fort McMurray AB
Contributor
14 reviews 14 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was well-kept and clean. Very nice decor and the staff was very friendly. The only complaint I had was the hotel smelled a little musty and the counter in the bathroom was way too small. You could barely put anything on it and it would keep falling off. Otherwise, it was a good choice and within walking distance... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Sarah ~ thank you for letting us know about your recent visit. Next time you have a reservation with us, contact us directly so that we can coordinate a much better experience for you! We hope to hear from you soon. Warmest, jessie YourWestinTSqExperience@Westin.com More

Seattle, Washington
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There were pluses and minuses staying here. I've had better experiences with other Westins around the world so I would say this one was just o.k. It definitely seems like their standards aren't so high at this location. But it is Times Square and honestly it was one of the more affordable hotels in Manhattan. So on that note alone,... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We appreciate your feedback regarding your recent visit with us. We hope that you will return and once your reservation is booked, contact us directly so that we can make sure your visit will be much better. We look forward to hearing from you. Warmest, jessie YourWestinTSqExperience@Westin.com More

Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I am a Starwood Preferred member. I enjoy staying at Westin Properties. Was just in DC immediately prior to NYC and there was no room at the DC Westins due to a world Microsoft convention. I came to NYC for vacation with my eight year old daughter. Happily there was room here at the NYC-TSq hotel. Your facility lived up... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Vinz ~ it is awesome that you and your daughter had a wonderful visit with us. We will also make sure that Jaden and Tom read your compliments! We look forward to seeing you and your daughter again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

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Hotel Summarization (Beta)

What travelers say

  • Corner room(47)
  • Heavenly beds(35)
  • Very nice(35)
  • Hotel staff(22)
  • Club lounge(10)
  • Central park(9)
  • Good size(6)
  • Would definitely stay(6)
  • Friendly and helpful(5)
  • Broadway Show(5)

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York at Times Square 4*
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Green Hotel in New York City #96 Luxury Hotel in New York City #107 Business Hotel in New York City #117 Family Hotel in New York City #117 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 
Number of rooms
863

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