We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin New York at Times Square

4.0 of 5 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
#157 of 453 Hotels in New York City
4,301 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
GreenLeadersPlatinum level
The Westin New York at Times Square
Professional photos View all
Browse nearby
The Westin New York at Times Square
Write a Review

4,301 reviews from our community

Traveler rating
    2,026
    1,427
    517
    224
    107
See reviews for
1,048
1,192
228
762
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (829)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4301)
  • Mar-May only
    (1043)
  • Jun-Aug only
    (1238)
  • Sep-Nov only
    (1061)
  • Dec-Feb only
    (959)
All months
Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed today NEW

I was very happy with my stay at your hotel this past weekend, and it wasn't just because of the Heavenly Bed. We got there late morning and preregistered at reception on the off-chance our room might be ready, and it was! First time I haven't had to wait until 3 pm or 4 pm to check in. I also... More

Was this review helpful? Yes
London
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was disappointed by my stay here. My room was booked by my company so I didn't read any reviews before travelling. Having now seen the reviews I am astonished by the high rating this property seems to have. At a room rate of over USD 450 per night, this is easily one of the worst value hotels I have... More

Was this review helpful? Yes 2
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are sorry that we did not meet your expectations. We hope that you will give us another chance by booking a return visit. Let us know your confirmation numer so that we can do everything we can to regain your confidence. We hope to hear from you soon. Warmest, jessie YourWestinTSqExperience@Westin.com More

Sandhurst, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Amazing hotel, amazing location and pure luxury! We recommend to anyone. Comes at a price and it's the not the cheapest by far but worth every penny in my opinion. The class of this hotel as definitely made me more picky when booking others as it set such a high standard.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are thrilled that you enjoyed your stay with us! We will be here waiting to welcome you back.! Warmest, jessie YourWestinTSqExperience@Westin.com More

Wimborne Minster, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

hotel is great-staff are all great,cannot do enough to help.rooms are clean and comfortable,within walking distance of most areas. if you can go for rooms on higher floors for incredible views of an amazing city.have visited NY before in future this will be the hotel of choice

Was this review helpful? Yes 2
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Thank you so much for letting us know how much you enjoyed your stay! We can't to see you again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

Jersey, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We got an upgrade to a corner room on 31st floor with views over the Hudson and Empire State. Staff were very friendly and check in/out efficient and quick. Easy to reach from the airport as subway stop across the street. Close to Times Sq but lovely quiet hotel.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Yvonne ~ it is wonderful to know that you enjoyed your visit with us and the upgraded room with a view! We can't wait to welcome you back again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As a frequent traveler logging many miles and many hotel nights, one of my favorite hotels is the New York Westin at Times Square. the location is great, the rooms are well maintained and comfortable and the price is always right. But what makes this hotel special to me is the friendliness of the staff. They go out of their... More

Was this review helpful? Yes 3
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are thrilled to know that we are your favorite place to stay in NYC! We will be here waiting to welcome you back again and again and again! Warmest, jessie YourWestinTSqExperience@Westin.com More

Southport, United Kingdom
Top Contributor
97 reviews 97 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic corner room on the 43rd floor with views of the Empire State Building and the Hudson River, with everything you would expect from a quality hotel. Lovely hotel, great staff , wonderful position.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is so nice to know that you enjoyed your stay and also loved the 43rd floor view! Come back soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

Washington DC
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am in and out of Westins, Hyatts and Marriotts all the time, and thanks to their front desk and special support staff and personal attention, I keep returning to this property almost every third week now for business. Great rooms, easy access to theatre and mid-town. Rooms are always spacious, clean and the beds are very comfortable. Room service... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted that you are enjoying your stays with us! We look forward to welcoming you back again and again and again! Warmest, jessie YourWestinTSqExperience@Westin.com More

Miami, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved my new york vacation! and i thank the westin for making us feel at home! room was excellent! and can`t bet the price for the location! we stayed in the 45th floor and had a great view of the hudson! had a starbuck downstairs of the hotel and a movies. also had a great bar and resturant inside... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Lucia ~ Thank you so much for letting us know how much you and your family enjoyed your vacation! We will be here waiting to welcome you all back again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

Hove, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I travelled with my two sons for my youngest's 21st birthday trip, I stayed at the same hotel with my wife 4 years ago. It's off Times Square but not noisy, you can walk almost everywhere and if you get an upper floor, the views are just amazing. Hotel gave us an upper floor room as we let them know... More

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are thrilled to know that your visit with your 2 sons for a birthday celebration turned out to be a success! We look forward to seeing you all again for another birthday celebration! Warmest, jessie YourWestinTSqExperience@Westin.com More

Owners: What's your side of the story?
If you own or manage The Westin New York at Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin New York at Times Square? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Corner room(40)
  • Very nice(29)
  • Heavenly beds(25)
  • Hotel staff(12)
  • Central park(9)
  • Club lounge(7)
  • Good size(6)
  • Friendly and helpful(5)
  • Broadway Show(5)
  • Very clean(4)

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York at Times Square 4*
Number of rooms: 863
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Priceline, Tingo, Travelocity, Otel, Hotels.com, Odigeo and TripOnline SA so you can book your The Westin New York at Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin

1,553 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1048)
Viewed
Room/suite (323)
Viewed
Hotel & grounds (149)
Viewed
View from room (130)
Viewed
Bathroom (98)
Viewed
Dining (9)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (2)
Viewed
Other (334)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (476)
Viewed
Amenities (77)
Viewed
Deluxe Guest Room (63)
Viewed
Junior Suite (87)
Viewed
One Bedroom Suite (96)
Viewed
Restaurants and Bars (18)
Viewed
Spa Inspired Guest Room (33)
Viewed
The Hotel (59)
Viewed
Traditional Guest Room (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near The Westin New York at Times Square