We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin New York at Times Square

GreenLeadersPlatinum level
Hotel website
Hotel deals
270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Westin New York at Times Square
Professional photos View all
Browse nearby
The Westin New York at Times Square
The Westin New York at Times Square
The Westin New York at Times Square
Add Photo Write a Review

5,061 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    2,406
    1,674
    587
    259
    135
See reviews for
1,286
1,385
249
897
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,063)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5061)
  • Mar-May only
    (1247)
  • Jun-Aug only
    (1399)
  • Sep-Nov only
    (1231)
  • Dec-Feb only
    (1184)
All months
Toronto, Canada
Level Contributor
262 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is not a great hotel for the price but it is in Times Square, close to the subway, very close to the theatre district so it's convenient. Plus the beds are really good. However, in terms of Cleanliness: I dropped a few nuts on our first day that I noticed had not been vacuumed up when we left 3... More 

Was this review helpful? Yes
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here and was like a little piece of heaven. A fantastic hotel, superb location, amazing staff, fabulous rooms and all for a fair price. It's located right by the bright lights of time square and the views from the room were amazing. I would love to come back one day.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For the money I don't think this hotel can be beat. It's just one block from the madness of the Square - subway stop steps from the hotel door. Modern hotel. We stayed on the 31st floor I think? It was an updated room, the size was fantastic for NYC and offered the comfy Westin bedding that was welcomed after... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is located in a very busy and noisy part of New York and is overcrowded, noisy and dirty with people everywhere and unless you want to be in the thick if it, don't stay here. My preference next time would be to stay at The Westin, Grand Central or choose a much quieter area

Was this review helpful? Yes
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Westin for four nights from 24th July. On arrival late in the evening, we were not offered any help with our suitcases by the bell boys at the entrance. Instead they pointed at the escalator and we rode up with our suitcases and flight bags in tow! Our rooms were not both ready, so we accepted a... More 

Was this review helpful? Yes
Orlando, Florida, United States
Level Contributor
177 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved the location of this hotel. So close to the subway and Tines Square. The hotel was clean and the bed was comfy. We had the junior suite for our family of three. The room was a good size and my son felt like he had his own space at night. We stayed on the 37th floor and heard no... More 

Was this review helpful? Yes
Honolulu, Hawaii
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Westin New York Times Square this past week for business and the room we had was very spacious and clean. The location is great for being so close to Times Square. My only disappointment is on the service. Whenever we called for things to be brought to our room it took forever to be brought or... More 

Was this review helpful? Yes
Carrollton, Texas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself was a wonderful hotel. The room we chose was very nice and spacious for four people. It had a great view of Times Square. The plus is that it was in the middle of things....the minus was that it was in the middle of things. I can't fault the hotel per se for being noisy...that's just Times... More 

Was this review helpful? Yes
Montréal
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for business and like the location as well as the service. The room sizes are generous for NYC. Matthew at the front desk was really great - professional, funny and polite. He noted I was in a noisier room and switched me to a quieter one with double beds. A great stay

Was this review helpful? Yes
San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed here many times over the years and this Westin has never disappointed. The rooms are consistently clean and comfortable. Kudos to the staff who are extremely friendly and helpful, especially Kerry Davis who made sure everything was perfect during my most recent visit.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Thank you so much for letting us know how much you enjoyed your stay and our service. We will be here waiting to welcome you back again soon! Warmest, jessie Your WestinTSqExperience@westin.com More 

Hotel Review Summarization

What travelers say

  • Corner room(13)
  • Very nice(9)
  • Heavenly beds(8)
  • Very clean(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,779 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1247)
Viewed
Room/suite (426)
Viewed
View from room (191)
Viewed
Hotel & grounds (169)
Viewed
Bathroom (122)
Viewed
Dining (11)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (322)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (476)
Viewed
Amenities (77)
Viewed
Deluxe Guest Room (63)
Viewed
Junior Suite (87)
Viewed
One Bedroom Suite (96)
Viewed
Restaurants and Bars (18)
Viewed
Spa Inspired Guest Room (33)
Viewed
The Hotel (59)
Viewed
Traditional Guest Room (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (26)
Viewed
Bathroom (5)
Viewed
Business center/function rooms (9)
Viewed
Dining (5)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
W New York - Times Square
W New York - Times Square
#240 of 464 in New York City
4.0 of 5 stars 3,088 reviews
Midtown
InterContinental New York Times Square
InterContinental New York Times ...
#124 of 464 in New York City
4.5 of 5 stars 3,246 reviews
Midtown
Hilton Times Square
Hilton Times Square
#56 of 464 in New York City
4.5 of 5 stars 4,383 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hyatt Times Square New York
Hyatt Times Square New York
#48 of 464 in New York City
4.5 of 5 stars 1,212 reviews
Midtown
Sheraton New York Times Square Hotel
Sheraton New York Times Square H...
#289 of 464 in New York City
4.0 of 5 stars 4,042 reviews
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#169 of 464 in New York City
4.0 of 5 stars 6,190 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay