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The Westin New York at Times Square

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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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The Westin New York at Times Square
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4,985 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

To me, Westin has become the McDonald's of the 4* hotel world. Robotic consistency (not necessarily a bad thing), solid rooms and efficient if impersonal service. The Times Square Westin stays true to the above and is as reminiscent of a Las Vegas hotel sans the Casino as is offered in New York's tourist hub. Expect big, loud, lines, a... More 

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Jacksonville, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a three day stay in NYC at the end of our Europe trip. We chose the Westin Times Square because of its proximity to the Theater District and we also found a great senior rate there. The staff was very welcoming and the room was gorgeous...a 10th floor corner room, overlooking Times Square. This was the... More 

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USA
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Last week we spent 4 nights at this hotel to celebrate our 50th wedding anniversary. They gave us a splendid room with a wonderful view and did many generous things to help us celebrate our special occasion. The entire staff was very friendly and helpful. Our room was perfect, and we loved the view. They treated us royally. The hotel... More 

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Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

lovely hotel echo the good comments from fellow reviewers good location we went for evenings to 9th and 10th avenues in hells kitchen as less touristy but lot cheaper than into times square area would stay again and come to New York every year if I could ... its an old cliche but true it never sleeps

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Pleasantly surprised at the newly renovated rooms. We had a pretty view out our window of the city and the river. Nice sunsets and sunrises. It was just far enough away from the noise of Times Square but easy access to everywhere we wanted to go. The staff was very courteous and helpful. The bellhops made us feel at home... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is great to know that you enjoyed your stay with us, and we appreciate your feedback! We will be here waiting to welcome you back again soon. Warmest, Jessie YourWestinTSqExperience@westin.com More 

Toronto, Canada
Contributor
20 reviews 20 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went to New York for the weekend to celebrate a 40th birthday… And we left the kids at home! Little did I realize how important a good sleep would be and the Westin lived up to expectations with their "heavenly" beds. Our air and hotel package landed us in the Starwood preferred Guest wing of the hotel and we... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi John ~ it is great to know that you and your wife enjoyed your stay with us, and thank you for letting us know. We can't wait to welcome you back again soon for another getaway weekend! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Mountain View, California
Top Contributor
190 reviews 190 reviews
33 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a great location, right above a subway stop, near Times Square and Broadway. The rooms are nicely appointed, though the walls are a little thin; I could hear the kids next door, for example, being kids.

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Michael ~ it is nice to know that you and your family enjoyed your stay with us, and thank you for letting us know! We will be here waiting to welcome you back again soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

ottawa
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Our 16 year old daughter went to this hotel with her high school dance troop and during her stay her bathing suit top (Hotel does not have a pool) went "missing" from her room. Twice before check out she went to the desk manager who had her fill out a form and then brushed her off. After coming home she... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry to learn of the items that was taken from your room. If you can contact us directly regarding this incident so that we can follow-up with you. We look forward to hearing from you. Warmest, Jessie YourWestinTSqExperience@westin.com More 

Dundas
Senior Contributor
34 reviews 34 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

WE have stayed at the Westin New York Times Square on several occasions. We like to see several Broadway shows when in New york and the location can't be beat. We stay on a high level floor so the noise isn't too bad. This past visit we had a corner room with great views of the city. The service is... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted that you enjoyed your stay, and thank you for letting us know. Being in the center just about brings everything to your doorstep. We look forward to seeing you again soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Va
Top Contributor
61 reviews 61 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is hotel is a couple of blocks off of Times Square within walking distance of many theaters. Hotel is clean and had friendly, helpful staff. A parking garage across the street (43rd) from the hotel handles the parking for the hotel and were equally helpful. My friend loved the toiletries in the room and asked the front desk about... More 

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is wonderful to know that you enjoyed your stay with us, thank you for your feedback! We can't wait to welcome you back again soon! Warmest, Jessie Your WestinTSqExperience@westin.com More 

Hotel Review Summarization

What travelers say

  • Corner room(13)
  • Very nice(9)
  • Heavenly beds(8)
  • Very clean(4)
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