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All 452 New York City hotels

The Westin New York at Times Square

4.0 of 5 Hotel   |   270 West 43rd Street, At 8th Avenue, New York City, NY 10036 (Manhattan)
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Ranked #153 of 452 hotels in New York City
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed yesterday
Brownbrador49
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4,214 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (798)
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Somewhat impersonal in its treatment of clients surley check in staff. Concierge beyond peerless endlessly helpful and full of local knowledge rooms nicely presented , clean tidy and well appointed . Bar and restraunts serious rip off 200 bucks for a rubbish breakfast served by somebody who didn't care one bit 2 hours to serve breakfast not on

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Leicester, United Kingdom
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed at the Westin Times Square for 3 nights and found the place to be absolutely perfect. It was our first time visiting New York and a full agenda for 4 days. On arriving the staff were very courteous and helpful, doing us a 'deal' on an upgraded room which had been recently refurbished and was on a high... More

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New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

Love the location, it's centrally located and walking distance to Times Square, and Hell's Kitchen area where all good restaurants are. Love the hotel for the consistency in the quality of the rooms. Really clean rooms, great and spacious layout with nice beds

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San Francisco, California
Top Contributor
143 reviews 143 reviews
138 hotel reviews
260 helpful votes 260 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Pros; -Convenient, located in the heart of time square and next to port of authority; - spacious room; -complimentary bottles of water for Starwood preferred . Cons: -make your own bed; asked to put clean sheets & blanket for sofa bed; linen and blanket were delivered but do it yourself. - carry your own luggages; staff appeared too busy to... More

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Dallas, Texas
Top Contributor
51 reviews 51 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Three day stay in Aug 2014 for work - stayed in Times Square for general convenience to all of Manhattan. Westin was very well-maintained, facilities were nice and staff was professional and attentive. Room was very clean and large - stayed in the SPG wing of 15th floor with views to Times Square. Only issues were the time it took... More

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Charlotte, North Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a great stay at the new renovated property. It was well worth paying for higher floor and renovated room. I stayed at this Westin about 3 years ago and love the room improvements. Great access to Times Square and Broadway shows. Staff was very responsive and recognized my Starwood status. Check-in was quick and easy. Would stay here... More

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Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was our first visit to the Westin and it was a wonderful experience. Everyone and everything was great. The room was large for New York and very well kept. The staff was pleasant and eager to make our stay pleasant. I would definately recommend!

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited this hotel for the first week of august very good location 2 minutes walking distance from Times Square recommended for people going on vacation staff are helpful Starbucks is in the same building for people who didn't take breakfast with their stay, free wifi at the lobby, to much people in the morning but the hall is big enough.

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Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just stayed at the Westin Times Square for my partner's birthday and they outdid themselves! After e-mailing customer service the day before our reservation, Zoe Cohen (Director of the Front Office), emailed me right back letting me know that they were able to upgrade us to a beautiful corner room on a high floor. And when we checked in,... More

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Fort Lauderdale, Florida, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

She was very helpful. A lovely lady. Hope she is there for along time, so we can visit her and her staff. Excellent worker. We even saw her on sunday her day off. This hotel is a great hotel in the theater district, which we used to see shows. The security was excellent.

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Hotel Summarization (Beta)

What travelers say

  • Corner room(47)
  • Very nice(33)
  • Heavenly beds(28)
  • Hotel staff(18)
  • Central park(9)
  • Club lounge(8)
  • Good size(6)
  • Friendly and helpful(5)
  • Broadway Show(5)
  • Would definitely stay(5)

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York at Times Square 4*
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#5 Green Hotel in New York City #101 Luxury Hotel in New York City #105 Romantic Hotel in New York City #109 Business Hotel in New York City #115 Family Hotel in New York City
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Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 
Number of rooms
863

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin New York at Times Square and other travelers.
1 question
28 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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