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The Westin New York at Times Square

4.0 of 5 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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The Westin New York at Times Square
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The Westin New York at Times Square
The Westin New York at Times Square
The Westin New York at Times Square
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4,385 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Great hotel situated in the heart of New York. Staff is great, rooms are greats, great location. Recommended for all people and ages. Great views of the city and close to all the best restaurants and food there is

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Manchester
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights following a cruise. We chose not to pay for the upgrade and so were in a perfectly acceptable twin room on the 11th floor. There was some noise Saturday night from sirens etc., but none on Sunday night. The reception staff and especially concierge desk were pleasant and helpful but I found the hotel a... More

Was this review helpful? Yes 1
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved the location of the hotel. Diners, shops and theater are all walking distance. You could even walk to the pier to get on the Liberty cruise and see the Statue of Liberty. The room was clean and the staff was very helpful with some things we needed in the room. The best part of this experience was meeting... More

Was this review helpful? Yes 3
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is awesome that you and your family enjoyed your stay, and that Kerry was instrumental in making it memorable! We are proud to have her on our Team. We look forward to having you all back again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

Gibraltar
Contributor
17 reviews 17 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I start with the best : if you want to be in the Center of the Amusement district, this is a very good located Hotel. You also reach 5th Ave etc in 10-15 minutes walking. But here it stops : Breakfast is in the Cellar, really not nice, crowed with waiting times to get seated of > 15minutes. Anyway the... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry that you did not have a good visit recently. We ask that you give us another try and book a return reservation, then contact us directly so that we can coordinate an experience that will meet your expectations. We look forward to hearing from you. Warmest, jessie YourWestinTSqExperience@Westin.com More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 7 nights recently in a deluxe corner room on the 25th floor. Fabulous view from this spacious room. The bathroom was very clean and the shower was good. Kerry at check-in was especially helpful. She also arranged for chocolate strawberry treats and a cake for my birthday. Thank you! The hotel is very well located for walking all... More

Was this review helpful? Yes 1
JessieTS, Assistant tot he General Manager at The Westin New York at Times Square, responded to this review

We are delighted that your birthday celebration was a success, especially with the special treats that Kerry coordinated! Perhaps this could be your annual birthday celebration location! See you next year! Warmest, jessie YourWestinTSqExperience@Westin.com More

Pasadena, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

I spent hours---literally hours-- on review sites looking for the perfect place to take my nearly 7 year old twins for a weekend getaway in NYC. Their first time to the City. I chose the Westin based on reviews on Trip Advisor and I was not disappointed. I elected for a high room for the kids to get some panoramic... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted that you and your twins had an awesome birthday celebration with us! We are sorry that the TV wasn't fixed during your stay, and it would be great if you could contact us directly and let us know what room you were in so that we can follow-up to see what happened. Otherwise, we are thrilled that... More

Senior Contributor
26 reviews 26 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Super location...but dont be fooled...its not ON times square...its about a block away. Still considered times square but if you didnt know, you'd think this place sat IN times square. Rooms were nice...no locks on the bathroom doors...I rented two rooms and neither one had a lock. Not a big deal when you are married, but just a heads up.... More

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Thank you for providing your feedback. It is great to know that you enjoyed your stay. Let us know the next time you have a reservation with us so that we can personally ensure you will have an even better experience. Look forward to seeing you again soon. Warmest, jessie YourWestinTSqExperience@Westin.com More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Westin Times Square about 7 times in the past 5 years. I have always thought the service was impressive, but they seem to improve with each visit. There is not one member of the staff that I could complain about. They treat their guests with respect and make them feel that they are the most... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Maria ~ Thank you so much for the awesome feedback regarding your experiences with us! We will be here waiting to welcoming you back again and again and again! Warmest, jessie YourWestinTSqExperience@Westin.com More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

For anyone wishing to be in close proximity to Broadway and its many theatres and the must see tourists attractions of Manhatten, the Westin is a great choice. In addition, the hotel employs friendly and helpful staff, is very clean, and must have the comfiest beds in America! The only downside is the lack of free wifi in the bedrooms,... More

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are happy to know that you enjoyed your stay and our central location. Let us know next time you have a reservation here so that we can do something about the accessibility to wifi to your room. We look forward to seeing you again soon! Warmest, jessie More

Baton Rouge
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is great, just one block from Times Square. Most of the Broadway theaters are nearby. A lot of restaurants, cafes, and pubs are around. No doubt, it's a good place to enjoy New York night life. The staff is very friendly and helpful. The room is nice and clean with excellent view (be sure to... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted that you enjoyed your stay! Thank you for letting us know, and we can't wait to see you again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

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Hotel Summarization (Beta)

What travelers say

  • Corner room(39)
  • Very nice(29)
  • Heavenly beds(25)
  • Hotel staff(12)
  • Central park(9)
  • Club lounge(7)
  • Good size(6)
  • Friendly and helpful(5)
  • Broadway Show(5)
  • Front desk staff(4)

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York at Times Square 4*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin

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