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The Westin New York at Times Square

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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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The Westin New York at Times Square
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4,978 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mountain View, California
Level Contributor
190 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel has a great location, right above a subway stop, near Times Square and Broadway. The rooms are nicely appointed, though the walls are a little thin; I could hear the kids next door, for example, being kids.

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ottawa
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Our 16 year old daughter went to this hotel with her high school dance troop and during her stay her bathing suit top (Hotel does not have a pool) went "missing" from her room. Twice before check out she went to the desk manager who had her fill out a form and then brushed her off. After coming home she... More 

Was this review helpful? Yes 1
Dundas
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

WE have stayed at the Westin New York Times Square on several occasions. We like to see several Broadway shows when in New york and the location can't be beat. We stay on a high level floor so the noise isn't too bad. This past visit we had a corner room with great views of the city. The service is... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted that you enjoyed your stay, and thank you for letting us know. Being in the center just about brings everything to your doorstep. We look forward to seeing you again soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Va
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is hotel is a couple of blocks off of Times Square within walking distance of many theaters. Hotel is clean and had friendly, helpful staff. A parking garage across the street (43rd) from the hotel handles the parking for the hotel and were equally helpful. My friend loved the toiletries in the room and asked the front desk about... More 

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is wonderful to know that you enjoyed your stay with us, thank you for your feedback! We can't wait to welcome you back again soon! Warmest, Jessie Your WestinTSqExperience@westin.com More 

Boulder, Colorado
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I checked in very late and they were helpful and kind. I was in a room on a higher level which makes it quieter (31) and the view was fantastic looking out over the river. It's very easy to get anywhere from this location and we walked most of the time to soak up the city. Room was a decent... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Thank you for letting us know that you enjoyed your stay and the service you experienced. We will be here waiting to welcome you back soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel is situated just off Times Square and therefore in a perfect location... Just close enough to all the buzzing life and quiet enough to escape and relax. It has all the expected amenities you would expect from a hotel of this class including a gymn, relaxed bar and a good sized reception area which is widely used by... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Stella ~ it is terrific to know that you and your family enjoyed your stay and the service your received. Do not hesitate to contact us for any assistance with your billing. We look forward to seeing you and your family again soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed there twice and had great experiences and was once upgraded to a larger room. It's perfect for a family and you can walk to all the major tourist attractions, or hop on the nearby subway. Ask for an upgrade if possible. It's very noisy downtown, but we had a beautiful corner room with windows that opened. Best... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Kerri ~ it is wonderful to know that you again enjoyed your stay with us, and thank you for letting us know! We will be here waiting to welcome you back again soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Waldorf, Maryland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Westin, is located right in the heart of the times square area. One door opens to Hell's Kitchen great for grabbing food and drinks, and the other door opens mere feet from time square. Diagonally across from Port Authority. This Hotel offers everything- even a starbucks downstairs. rooms were great if you want space ask for a corner room.... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is awesome to know that you enjoyed every aspect of your visit, and we appreciate your feedback! Being centrally located just about brings everything to your doorstep. We can't wait to welcome you back again soon! Warmest Jessie YourWestinTSqExperience@westin.com More 

Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Two night stay here in a king room. Quite pricey but it's New York so splash out. Room on a corner overlooking the junction below. Check in was fine, none of the rudeness I had read about. Room lovely size with great bathroom with bath/shower. Mini bar and safe. Bed very comfortable. Restaurants, Fast Food, Pizza coffee shops, subway all... More 

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Adam ~ thank you so much for letting us know how much you enjoyed your visit. We will be here waiting to welcome you back again soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Brisbane, Australia
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

A great location and very friendly helpful staff. Rooms are clean and neat. Within walking distance to Broardway. Too many to mention great restaurants there us always something to watch in. Times Square.

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is wonderful to know that you enjoyed everything about your stay, and thank you for letting us know. We can't wait to welcome you back again soon! Warmest, Jessie YourWestinTSqExperience@westin.com More 

Hotel Review Summarization

What travelers say

  • Corner room(13)
  • Very nice(9)
  • Heavenly beds(8)
  • Very clean(4)
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