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The Westin New York at Times Square

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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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The Westin New York at Times Square
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The Westin New York at Times Square
The Westin New York at Times Square
The Westin New York at Times Square
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4,893 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a fantastic stay at the Westin New York on Sunday & Monday nights of Memorial Day weekend. Check in was quick and friendly, we had a corner king room on the 39th floor which was incredible. The room appeared to be recently renovated, was very clean and there was a view of Times Sq, Empire State Building as... More 

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Top Contributor
84 reviews 84 reviews
34 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We love staying at the Westin. The staff is friendly. We get the corner king room, high floor where we have a view of the city and the river. The rooms are large and the beds were comfortable. We had included a nice continental breakfast which includes a bowl of fruit or a bowl of yogurt, granola and strawberries, a... More 

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Chicago, Illinois
Top Contributor
176 reviews 176 reviews
75 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were coming to this property with great expectations as we have never stayed at this Westin before. You need to know that this property is not quite on the Times Square, but a block away. As you enter this property you need to take an escalator to the lobby. The lobby is not very inviting as it is dark... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Average. The only word to describe this place. Average. The hotel is nice, the rooms are nice and clean, but nothing is really worth writing home about. Was disappointed that bar was closed for a couple of hours each day and I felt that the hotel restaurant was really overpriced, even for a Manhattan hotel. Mixed feelings about the staff.... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry that we did not your expectations, but assure you that your feedback will be shared with our staff. We hope your will give us another opportunity to regain your confidence by booking a return reservation. When you do, contact us directly so that we can personally coordinate a much better experience. We look forward to hearing... More 

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location was great. The room was clean. The staff was very helpful and polite. I would highly recommend. The various tour buses are convenient. The theater district is close. The ambiance is nice. Easy access to subway. I would highly recommend to anyone.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very happy that you enjoyed your stay with us, and than, you for your feedback. We look forward to welcoming you back again soon! Warmest, jessie YourWestinTSqExperience.com More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a really nice stay at the Westin Times Square. The staff was courteous, the in-room dining was tasty, and the shower was great. The location is a big plus, so central but not too close to Times Square to be bothered by the lights or crowd.

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Maya ~ we are delighted that you enjoyed your stay, thank you for your feedback! We look forward to welcoming you back again! Warmest, jessie YourWestinTSqExperience@westin.com More 

Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel Memorial Day weekend. Easy check-in, room upgraded for free, and friendly staff. We had our son (age < 1 yr) with us... Room was large & clean. There was long hallway before entering suite, so other guest would not be disturbed when baby cried! This part of hotel was renovated... modern look, very spacious for NYC... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is wonderful to know that you enjoyed every aspect of your stay, and thank you for your feedback! We will be here waiting to welcome you and your family back soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is great. We stayed in a room with a king size bed, the room was more than spacious. The hotel is very hype and we loved the fact that the subway station is across the street. Walking distance from brodway shows and time square. There is a lot of signs right across yet the windows have double curtains... More 

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stay at this hotel memorial day weekend , it's a three minute walk to Broadway theater , 15 mins to penn station, the customer service is excellent , it's a very clean hotel , the only complaint it would be the price, but you can't beat the location !!! Don't miss going to europan cafe next door open 24... More 

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are happy to know that you enjoyed your stay, and thank you for your feedback. We look forward to welcoming back again soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Oakville, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great location and reliable Westin comfort. Modern sanctuary right in the hustle of Times Square at 8th and 43rd. The staff are welcoming and friendly. Not the cheapest but worth the extra. I stay there often and I am always guaranteed a great nights sleep.

Was this review helpful? Yes
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is great to know that you enjoyed your stay, and thank you for providing your feedback. We will be here waiting to welcome you back again soon! Warmest, jessie YourWestinTSqExperience@westin.com More 

Hotel Review Summarization

What travelers say

  • Corner room(13)
  • Very nice(9)
  • Heavenly beds(8)
  • Very clean(4)
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