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The Westin New York at Times Square

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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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The Westin New York at Times Square
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The Westin New York at Times Square
The Westin New York at Times Square
The Westin New York at Times Square
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4,793 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redditch, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is an extremely modern hotel in an extremely central location that is if you are after staying just round the corner from Time Square and the theatre district. The hotel is extremely impressive upon entry and you need to ascend the escalator to get up to reception where your greeted by extremely friendly staff and a very modern... More 

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Seattlebarney
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel has been recently updated and is much more pleasant than others in Times Square. It is clean, fresh, and quiet for the area. Since the remodel, I find it to be one of the better standard Westin hotels.

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Redondo Beach, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband was in New York in April with work. He stayed at The Westin for a week, and I joined him for one night at the end, before we moved into an East Village apartment. We had planned to stay in an apartment, this was just an overlap. The Westin was great! If you want to be in the... More 

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USA
Top Contributor
89 reviews 89 reviews
79 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed one night for a meeting. If you need to be in Times Square, the location is ok, though it is across from the Port Authority Bus Terminal which attracts some interesting nightlife. The rooms themselves are nice. Mine was very clean, had a comfortable bed and a nice rain shower. The room included one complementary bottle of water. The... More 

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Glasgow
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Would highly recommend this hotel for its facilities and location. Staff overall were very helpful, but must give Maggie on the concierge desk a special mention. After leaving my bag in a taxi, and having had problems for 4 days trying to get the taxi company to return my call, Maggie went out of her way to help, and with... More 

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Rosanne ~ we are thrilled to know that you enjoyed your stay with us and that Maggie provided special attention regarding your luggage. Thank you for posting your feedback! We look forward to welcoming you back again soon! Warmest, jessie More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For our needs, we went overboard. We got a good online special. We were so happy we did. The staff were fantastic. The room was great. It was clean and well maintained. No free internet was a let down, and the cost to connect a bit high. Sign up with AT&T for a better internet rate. The hotel is situated... More 

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Brad ~ it is great to know that you enjoyed your stay and thank you for posting your feedback! Next time you have a reservation here, contact us directly so that we can personally coordinate an even better experience! We look forward to welcoming you back again soon! More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Times Square Westin is in the perfect location; one block from Times Square. Room was very clean and staff friendly. Near most Broadway theaters and great resturaunts. We will not hesitate staying the this hotel again.

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Nallen ~ we are delighted to know that you enjoyed your recent stay, and thank you so much for your posting! We will be here waiting to welcoming you back again! Warmest, jessie YourWestinTSqExperience@westin.com More 

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The most incredible hotel I have ever stayed in! It was situated right next to times square, but as the rooms are located so high up you don't hear any of the noise. There is a huge window in the room and our room was looking right out over the Hudson river which was beautiful especially when the sun was... More 

Was this review helpful? Yes 2
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

It is so wonderful to know that you enjoyed your stay, and thank you for posting your feedback! Next time you have a reservaiton here, contact us directly so that we can personally coordinate an even better experience. We look forward to welcoming you back again. Warmest, jessie YourWestinTSqExperience@westin.com More 

Charlotte
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

From check-in this hotel experience is among the worse ever! The recent renovation must have had Ronald McDonald as the designer. The sink area in the bathroom has no shelf or vanity space - so I had to keep my toiletries on the floor. The bathroom sink is large - but they installed very small faucets so the water comes... More 

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Southfield, Michigan
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Our group will never stay at this hotel again. Booked over 368 room nights for over 37 people. This hotel seriously needs to evaluate their management skills and staff when booking groups. Never honored the concessions contract had to constantly battle with management to fix issues during the stay. Several guests in the group were constantly locked out of their... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Corner room(14)
  • Very nice(11)
  • Heavenly beds(9)
  • Good size(6)
  • Very clean(4)
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