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The Westin New York at Times Square

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270 West 43rd Street, At 8th Avenue, New York City, NY 10036
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1 room 1 guest
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The Westin New York at Times Square
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5,149 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Utica, New York
Level Contributor
8 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here in May and in July for a conference with my work. Both times my experience was enjoyable. Comfy bed, beautiful view and staff was extremely polite and helpful. Had an issue with the A/C and they fixed it immediately.

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Lovely hotel just what I wanted for this birthday celebration. Arrived very late and our room was not available but the receptionist was so good. We stayed in a lovely suite for our first night my granddaughter was absolutely thrilled. We were moved the next day to a lovely room on the 44th floor with a great view overlooking the... More 

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Liverpool, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Me and my partner got married in NYC last week, we flew over from Liverpool and brought 35 family and friends, the majority stayed in this hotel with us. We can't fault the hotel, fantastic corner room on the 33rd floor, fantastic view. I would most definitely stay here again. Only issue I had was the room service. I ordered... More 

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London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good central location but seriously let down by quality of decor and room noise. Breakfast vastly overpriced Bar drinks vastly overpriced Staff not too interested in treating you as an individual. Lobby area is dated, no coffe or food service available, it's just used as a departure waiting room, not what I expected at a all. If you want to... More 

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Claremont, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a great stay at the Westin for our last trip. Have stayed here a few times, and found the hotel location varies greatly. There is a newer, quiet courtyard, the upper floor units, and a number of shabbier units on the lower floors of the North side. We stayed on a higher floor this spring and had a gorgeous... More 

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Newport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here recently for six nights with our five boys. Going on holiday with five children can be hard work and requires a lot of planning so I emailed the hotel several weeks before with a couple of requests and spoke with Kerry Davies who was extremely helpful. She ensured our requests were dealt with and went out of... More 

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Wigan, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at a fair few Manhattan hotels and I've got to say this is definitely the best I've stayed in, the location is literally the best, right next to Times Square, so ideal for any tourist visiting. The rooms are spacious and clean, however ours had no view, which wasn't really an issue as we didn't spend much time... More 

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Philadelphia
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this property twice in August 2015. One stay was great, the second was not. On the second stay my room was dirty and for "newly renovated" it was showing wear throughout. The renovations they did in the past 2 years were so cheap they are not holding up. And my bath towels had holes in them twice... More 

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fun location and a nice hotel (clean, well kept, comfortable, good customer service) especially here where seriously tiny rooms and somewhat poor or slow customer service are things we've run into. We stayed here for a night over the holidays in December 2014 -- we have stayed in quite a few of the hotels in the area and this was... More 

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Banff National Park, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

stayed here twice now and I LOVE this hotel. there are some great newly renovated rooms, of course the view across Manhattan is fantastic and the location can't be beat, you can simply walk anywhere, including of course Times Square, Broadway etc close to movie theater, many restuarants service and food very good can't go wrong, perhaps on the expensive... More 

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Hotel Review Summarization

What travelers say

  • Corner room(13)
  • Very nice(9)
  • Heavenly beds(8)
  • Very clean(4)
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Junior Suite (87)
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One Bedroom Suite (96)
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The Hotel (59)
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Traditional Guest Room (43)

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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