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All 447 New York City hotels

The Westin New York at Times Square

4.0 of 5 Hotel   |   270 West 43rd Street, At 8th Avenue, New York City, NY 10036 (Manhattan)
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Ranked #148 of 447 hotels in New York City
Certificate of Excellence 2013
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed yesterday
tshep42 Halifax, Canada
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halifax, Canada
Top Contributor
159 reviews 159 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is a block away from Times Square and in the heart of the theatre district. We had a room with two double beds and found it quite comfortable. By NYC standards, it was quite spacious, although probably cramped for a hotel anywhere else. The hotel was very clean and they did a great job at cleaning and stocking... More

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Montreal
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just came back from a family trip to NYC where we stayed three nights at this hotel. We were two adults and two teens in a two queen size bed room on the 32nd floor which was identified as "newly renovated". The room was very spacious, especially by Manhattan standards. It was well decorated, had a large HD TV, and... More

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Montreal, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were 4 girls during Easter week end 2014, 21st floor room, nice view,excellent location directly in Time Square, rooms and bathroom are clean, neat,tidy,confortable bed,good service, free wifi in the lobby. expensive but was worth it ! also, you can actually open the windows, I like the white noise of the city plus fresh air !

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Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

It's hard to be optimistic when you are staying in a hotel in the city your used to live in, but the Westin wowed and made it a very special visit. Grandmother, grand daughters and family all came together to celebrate. Right in the heart of Times Square we walked to all the theatre and restaurants we needed. Our room... More

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

First of all, I've been to NYC many, many times and I'd have to say this was the best trip ever! It all started with trying to get an early check in and talking to the most fantastic agent ever! Leslie Ann (I wish I would've gotten her last name) was so professional, kind, helpful and accomodating!! Thank you! Our... More

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Orlando, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Westin New York at Times Square from February 28th - 30th, 2014. The staff at the Front Desk were amazing! The room was even better than the last time that we stayed there. They have renovated the rooms and bathrooms, and I have to say that it was perfection. The Heavenly Beds were so comfortable. I... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Louis ~ thank you so much for the awesome feedback! We can't wait to have you back soon! We will be here waiting for you! Warmest, jessie YourWestinTSqExperience@Westin.com More

Kent
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 5 nights in April as a trip for my Husband's 50th Birthday. We were given a room with an amazing view of Times Square and the Empire State Building. My husband also received a lovely Birthday card and a bottle of Champagne from staff. I can not praise or recommend this hotel enough - It's location is central... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are thrilled that Karina and the rest of our team were successful in creating a lasting memory of your recent stay with us - in celebration of your husband's birthday! We look forward to seeing you again soon! Warmest, jessie YourWestinTSqExperience@Westin.com More

Curitiba, PR
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel in March/2014. I was very disapointed when I checked in because I had a reservation for two rooms, one month in advance, and one of the rooms was avalable to me only at 5PM. Considering the resevation made in such advance, and also that I was arriving form an almost 24 hour trip, this is... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry that you had to wait for your rooms when you arrived. However, we hope you will give us another chance by booking a return reservation then contact us with your confirmation number and we will make sure that your next visit will meet all of your expections. We look forward to hearing from you. Warmest, jessie... More

1 review
2 of 5 stars Reviewed 2 days ago NEW

We spent three nights in April paying more than $500 per night in total charges. The room, which was supposed to be a premium accommodation, was small and very dark. There was an enormous line at check-in with far too few people on duty to handle the crush. We had the breakfast buffet on Sunday morning. They seated us first... More

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JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Craig ~ we are so very sorry for the experience you had on your recent visit. Your comments have been shared with our staff and want you to know that we hope you will give us another chance and book a return reservation. Contact us directly with your confirmation number so that we will ensure that your next visit... More

Gloucestershire, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 4 nights with my daughter as a 16th birthday treat in mid-April. We were upgraded to a lovely renovated room on the 45th floor with stunning views of NYC and the Hudson - we couldn't stop gazing out of the window! The room had all the mod-cons and housekeeping were great when we asked for extra towels, hangers... More

Was this review helpful? Yes 1
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Jane ~ We are excited to know that we were successful in making the celebration of your daughter's 16th birthday a success in every way. Come back soon! We will be here waiting to welcome you back! Warmest, jessie YourWestinTSqExperience@Westin.com More

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Hotel Summarization (Beta)

What travelers say

  • Corner room(52)
  • Very nice(40)
  • Heavenly beds(38)
  • Hotel staff(27)
  • Club lounge(14)
  • Central park(9)
  • Would definitely stay(9)
  • Good size(6)
  • Friendly and helpful(5)
  • Broadway Show(5)

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#89 Luxury Hotel in New York City
#106 Business Hotel in New York City
#108 Romantic Hotel in New York City
#114 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin New York at Times Square 4*
Official Description (provided by the hotel):
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 
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Also Known As:
The Westin New York At Times Square Hotel New York City
The Westin New York At Times Square Hotel
Westin Times Square
Westin New York City
Westin New York
Westin New York Times Square
Westin Hotel New York
New York City Westin

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