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The Hotel at Times Square

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59 West 46th Street, New York City, NY 10036
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The Hotel at Times Square
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2,295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Hotel at Times Square
See the most recent reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Hotel at Times Square was just what we were looking for-a decent reasonably priced hotel in Midtown. It was clean and the staff were very friendly and helpful. It was within easy walking distance to Times Square and Broadway theaters. I'm not convinced the beds in our room were queen as promised, but the room was more than adequate... More 

Was this review helpful? Yes 1
applecorehotelsstaff, marketing & e-commerce associate at The Hotel at Times Square, responded to this review

Dear Julie D, Thank you for your review. We’re glad you and your family enjoyed your stay and hope you had fun in the city. We hope you will choose us again for any future lodging needs in New York City. Liz from Apple Core Hotels More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I have just returned from 7 nights in NYC at the hotel @ Times Square. This hotel is great for being in the centre of most attractions and is a great price considering the fab location. Times Square, central station, Rockefeller and Empire State all within a short walk. We arrived for the 3pm check in -... More 

Was this review helpful? Yes 2
applecorehotelsstaff, marketing & e-commerce associate at The Hotel at Times Square, responded to this review

Dear AshleyLewer85, Thank you for your review. We’re glad you enjoyed your stay with us and hope you had a great time in New York City. We’re sorry you did not enjoy the rooftop bar. It is popular with both locals and guests. We also apologize for any disturbance caused by noise in the hallways. Our staff works very hard... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

having travelled to this dismal hotel , thank heavens I was only there for one day. the staff are rude and un helpful be careful of the baggage handling charge They tried to charge me 11.20 dollars for taking my luggage to my room but I took it myself . And I didn't pay the charge

Was this review helpful? Yes 1
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review

Dear kevin e, Thank you for your review. We’re sorry you did not enjoy your experience. Our staff works very hard to provide excellent customer service and we will continue to work with them to improve their skills. We do charge a baggage handling fee for any groups, but not for individual reservations. The majority of our guests are very... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Seriously?!! I made a reservation online for my mom and sis and right now they told me they don't have a room for them. And it's midnight already, we tried to call many hotels and they all don't have a room. So now I am calling them and they are asking me to wait. I am holding phone for a... More 

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review

Dear Meglid, We're sorry you mom and sister were not able to get the room you had reserved for them. We had a problem with a leak and minor flooding in the room. We are working hard toward fixing the problem. It is not our intention to leave customers to sleep on the street, which is why our staff aided... More 

Nottingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was clean and comfortable, and I would class it as good rather than average. Beds were comfortable, the complimentary breakfast was basic, but with something for most people, and plenty of it. The hotel was clean and the staff helpful. Location was excellent and handy for many New York City Attractions. The rooftop bar is good when the... More 

Was this review helpful? Yes
applecorehotelsstaff, marketing & e-commerce associate at The Hotel at Times Square, responded to this review

Dear Kath B, Thank you for your review. We’re glad you enjoyed your stay and hope you had fun in New York City. We hope to welcome you again soon. Liz from Apple Core Hotels More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from 7 nights here and it was fantastic. Having been to NY many times this was the best located hotel I have stayed in. Rooms are lovely and clean. Bed linen and towels spotless. Fair sized. Who goes to NYC to sit in their room all day!! Room was located on 4th floor directly opposite lift which I... More 

Was this review helpful? Yes
applecorehotelsstaff, marketing & e-commerce associate at The Hotel at Times Square, responded to this review

Dear Abelaemma, Thank you for your kind review. We appreciate all feedback but especially appreciate thoughtful feedback like yours. We hope you enjoyed your time in New York and we look forward to seeing you again soon. Liz from Apple Core Hotels More 

Brisbane, Australia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel due to it's location (very close to Times Square) and the price. I wasn't expecting the greatest hotel as it was cheaper than most other hotels in the area. However I was really surprised! The room was very modern and the bed was so comfortable! I never wanted to leave! The wifi was good and the... More 

Was this review helpful? Yes 3
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review

Dear loosenut1983, Thank you for your review. We’re glad you were pleasantly surprised by our hotel. We hope you had a great time in New York City, and hope you’ll be back again soon! Liz from Apple Core Hotels More 

Ohio
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughters, 13 and 16, stayed here for 4 days last week - what a great hotel, with a great location, for a great price in NYC! It is 2 blocks straight down 46th St to Times Square, and a block away from 5th Ave, Rockefeller Plaza, Radio City, and all the theaters are withing walking distance. The beds were... More 

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review

Dear Kypsy, Thank you for your review. We’re glad you and your daughters enjoyed your time and hope you had fun in New York City. We hope you will be back soon! Liz from Apple Core Hotels More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week at the beginning of June for my first trip to nyc. The hotel is in a great location and within walking distance of most major attractions. We hardly used the Subway!! The rooms were of a good size and had comfy beds! The breakfast was basic but filled you up for the day and if... More 

Was this review helpful? Yes 1
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review

Dear Amanda S, Thank you for your review. We hope you enjoyed your time in New York City and we hope you will be visiting again soon. Liz from Apple Core Hotels More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My friends and I attempted to stay at this hotel and eventually ended up at the Grand Hyatt. They were coming in a day earlier than me and ended up missing their flight. They called the hotel to let them know and they said they would talk about it when they arrived the next day. When they got there, the... More 

Was this review helpful? Yes 3
applecorehotelsstaff, marketing & e-commerce associate at The Hotel at Times Square, responded to this review

Dear Kristin F, We sincerely apologize for your recent experience. It is our policy to charge guests a no show fee if the reservation is not cancelled by 3PM EST the day before arrival. This and similar policies are in place in New York as well as the rest of the world. We’re sorry if the General Manager seemed rude,... More 

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