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Metro-Home Sutton Place

310 East 55th Street, New York City, NY 10022
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Metro-Home Sutton Place
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A recent review
3 of 5 stars Reviewed August 22, 2010
CMilne New York City, New York
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20 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 22, 2010

First of all, Metro-Home, like many other illegal "hotels" in New York, only lease their apartments, they do not own them. We are the subtenants. These "hotels" say on the record that they only rent for 30 days minimum, but, off the record, they also rent by the day. They claim to be apartment rental companies, but they charge hotel... More 

Was this review helpful? Yes 4
Glasgow
Top Contributor
63 reviews 63 reviews
35 hotel reviews
175 helpful votes 175 helpful votes
1 of 5 stars Reviewed February 9, 2009

We were taking our 3 kids to NYC for their first trip to the Big Bagel as the first leg of our US summer vacation. We had 8 nights in town and hoped an apartment rental would allow them a sense of being part-time New Yorkers while avoiding the claustrophobia of hotel rooms - and not being required to eat... More 

Was this review helpful? Yes 4
atlanta
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 14, 2008

The was the worst apartment/hotel I have ever stayed in. The first day we had a late check in, the apartment was dusty, the internet never did work and we froze to death because the heat was turned off while a window was left open unbeknownst to us. I contacted the property manager and I was treated in a very... More 

Was this review helpful? Yes 3
Toronto
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 27, 2007

The pros: - Very good location - Reasonably clean - Very spacious one bedroom (room 3F) The cons: - Check-in took an hour. We arrived at 9pm. I showed my confirmation sheet and confirmation email. Didn't matter. The doorman wasn't informed by Metro-Home that we were coming, so he wouldn't give us our room. Metro-Home's phone number is just an... More 

Was this review helpful? Yes 1
It's a state of mind.
Contributor
16 reviews 16 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 13, 2007

First of all, it is important to understand that this is not a traditional hotel. It is not even a "homestay" hotel. Metro-Home owns a few apartments randomly scattered throughout this Midtown-East apartment building. You are getting a furnished apartment -- no maid service, no room service. It's an apartment, not a hotel room, so don't expect hotel-level service. As... More 

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Paris
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2007

I arrived here after a flight from Toronto. I stayed here from Feb 12 - Feb 16 in a studio suite. I found an excellent deal online only to find out on arrival that they were doing contruction during the day. (Probably why there was such a good discount). Like past reviews I agree that the doormen were unfriendly and... More 

Was this review helpful? Yes 1
Concord, New Hampshire
Top Contributor
94 reviews 94 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 31, 2007

Excellent East Side location with good restaurants and shops nearby. The building is in repair, the 'doorman' are just watchmen, most with no uniform and hardly a greeting as they are watching TV 24/7. The studio apartment (4B) needs new venetian blinds, better insulation from noise and extremely drafty windows. Kitchen had odd numbers of knives, forks, glasses and mismatched... More 

Was this review helpful? Yes 1
Mumbai, India
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2006

I was looking for an apartmnet hotel in new york since the rooms in hotel are supposed to be small. so booked this place on the net. The price is good, $225++ for a studio apartment. When we arrived, the lobby looked shabby, the doorman didn't even come to the door, was watching TV and gave us our apartment keys... More 

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ohio
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 6, 2006

A great bargain @ $250/night during high season, including taxes & fees. Stayed in a 5th floor studio apartment for five nights on 55th St - between 1st & 2nd Aves. Very comfortable and quiet, with a queen bed and foldout couch, dining table & chairs, hardwood floors, small kitchen, fridge, microwave. Doormen very courteous and helpful. Safe neighborhood even... More 

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A TripAdvisor Member
4 of 5 stars Reviewed May 17, 2006

My friend and I arrived from Las Vegas Saturday early morning hoping to be able to get into our apt to get some sleep before our day out in the big city. Making reservation via phone was of no prblem as the customer service girls made the whole process smooth sailing. We also informed them of our early arrival and... More 

Was this review helpful? Yes 1
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