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Metro-Home Sutton Place

310 East 55th Street, New York City, NY 10022
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1 room 1 guest
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Metro-Home Sutton Place
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Any
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    (5)
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    (4)
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 22, 2010

First of all, Metro-Home, like many other illegal "hotels" in New York, only lease their apartments, they do not own them. We are the subtenants. These "hotels" say on the record that they only rent for 30 days minimum, but, off the record, they also rent by the day. They claim to be apartment rental companies, but they charge hotel... More 

Was this review helpful? Yes 4
Glasgow
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
1 of 5 stars Reviewed February 9, 2009

We were taking our 3 kids to NYC for their first trip to the Big Bagel as the first leg of our US summer vacation. We had 8 nights in town and hoped an apartment rental would allow them a sense of being part-time New Yorkers while avoiding the claustrophobia of hotel rooms - and not being required to eat... More 

Was this review helpful? Yes 4
atlanta
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 14, 2008

The was the worst apartment/hotel I have ever stayed in. The first day we had a late check in, the apartment was dusty, the internet never did work and we froze to death because the heat was turned off while a window was left open unbeknownst to us. I contacted the property manager and I was treated in a very... More 

Was this review helpful? Yes 3
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 27, 2007

The pros: - Very good location - Reasonably clean - Very spacious one bedroom (room 3F) The cons: - Check-in took an hour. We arrived at 9pm. I showed my confirmation sheet and confirmation email. Didn't matter. The doorman wasn't informed by Metro-Home that we were coming, so he wouldn't give us our room. Metro-Home's phone number is just an... More 

Was this review helpful? Yes 1
It's a state of mind.
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed August 13, 2007

First of all, it is important to understand that this is not a traditional hotel. It is not even a "homestay" hotel. Metro-Home owns a few apartments randomly scattered throughout this Midtown-East apartment building. You are getting a furnished apartment -- no maid service, no room service. It's an apartment, not a hotel room, so don't expect hotel-level service. As... More 

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Paris
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 12, 2007

I arrived here after a flight from Toronto. I stayed here from Feb 12 - Feb 16 in a studio suite. I found an excellent deal online only to find out on arrival that they were doing contruction during the day. (Probably why there was such a good discount). Like past reviews I agree that the doormen were unfriendly and... More 

Was this review helpful? Yes 1
Concord, New Hampshire
Level Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed January 31, 2007

Excellent East Side location with good restaurants and shops nearby. The building is in repair, the 'doorman' are just watchmen, most with no uniform and hardly a greeting as they are watching TV 24/7. The studio apartment (4B) needs new venetian blinds, better insulation from noise and extremely drafty windows. Kitchen had odd numbers of knives, forks, glasses and mismatched... More 

Was this review helpful? Yes 1
Mumbai, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 7, 2006

I was looking for an apartmnet hotel in new york since the rooms in hotel are supposed to be small. so booked this place on the net. The price is good, $225++ for a studio apartment. When we arrived, the lobby looked shabby, the doorman didn't even come to the door, was watching TV and gave us our apartment keys... More 

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ohio
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 6, 2006

A great bargain @ $250/night during high season, including taxes & fees. Stayed in a 5th floor studio apartment for five nights on 55th St - between 1st & 2nd Aves. Very comfortable and quiet, with a queen bed and foldout couch, dining table & chairs, hardwood floors, small kitchen, fridge, microwave. Doormen very courteous and helpful. Safe neighborhood even... More 

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A TripAdvisor Member
4 of 5 stars Reviewed May 17, 2006

My friend and I arrived from Las Vegas Saturday early morning hoping to be able to get into our apt to get some sleep before our day out in the big city. Making reservation via phone was of no prblem as the customer service girls made the whole process smooth sailing. We also informed them of our early arrival and... More 

Was this review helpful? Yes 1
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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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