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The Gatsby Hotel

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135 East Houston Street, New York City, NY 10002 (Formerly The GEM Hotel SoHo)
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The Gatsby Hotel
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (130)
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There are newer reviews for The Gatsby Hotel
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Singapore, Singapore
Level Contributor
65 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed February 1, 2012

The hotel is right between East Village and SOHO, perfect location for us with plenty of good bars and restaurants around, and also few breakfast places. We shared the room with 3 girls which was ok, but bit small with our luggague. The beds were comfy but room in overall very basic. The aircon/heater was a bit strange, bit too... More 

Was this review helpful? Yes 1
New York
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed January 19, 2012

My room on the 6th floor was a great size, and I loved the bed. The staff is stellar at cool botique hotel, its funky but still sophisticated....

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Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 13, 2012

Took a chance on a recommendation on twitter and showed up to The Gem slightly nervous having not checked it out properly. I needn't have worried. This place is a real treat. Right by the East Village, SoHo and Broadway - this was a perfect location for me (great bars, breakfast joints and restaurants). It's right beside the F train... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 4, 2011

Overall the day staff was great and friendly, but the night staff did not handle unruly pot-smoking/drunk college students. The aforementioned would head to the roof, slamming the door to the staircase constantly with open containers The hallways reek of pot, and the disturbance forced us to leave the room at 12:30 am. When we returned at 2:30 am, the... More 

Was this review helpful? Yes 2
jaidevg, General Manager at The Gatsby Hotel, responded to this review

We are terribly sorry that you did not meet your expectations during your stay at The GEM Hotel SoHo. I would very much like the opportunity to make it up to you. If at all possible, I would like the opportunity to speak with you. Below are my contact details. Thank you. Jaidev Gupte General Manager t-212-358-8844 soho.gm@thegemhotel.com More 

Australia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 24, 2011

We needed a place to stay in New York and GEM was the perfect as they had availability and were not too outlandishly priced (really, if a hotel rooms are going for more than $150 per night, there needs to be more rooms in the city). We ended up staying 4 nights and found the location to be handy to... More 

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Boston, Massachusetts
1 review
4 of 5 stars Reviewed November 23, 2011

I grew up in NYC and always feel a bit insane returning and paying for a hotel. Gem is a fantastic find. I stayed there in October while on business in the city. The location is great. A short walk to lower east side galleries, the New Museum, and SOHO restaurants. Prune, one of the city's greatest dining spots is... More 

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Beckenham, UK
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 22, 2011

The Soho Gem did what I needed on my business trip - neat and tidy room, everything worked and a very comfortable bed. A little bit off the beaten track in relation to the subway network and I should have specified not to have a room overlooking Houston Street as it's pretty noisy, but otherwise certainly recommended as a value... More 

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Oslo, Norway
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 10, 2011

We only planned to stay for two nights in NYC, so location was everything when looking for a place to stay. The Gem is perfectly situated just off Bowery with plenty of shopping and eating experiences within a short walking distance. The rooms are clean with a modern look and the beds big and comfy. There was no minibar or... More 

Was this review helpful? Yes
Clawson, Michigan
1 review
5 of 5 stars Reviewed November 8, 2011

Anthony and Keith you made our holiday stay the best! This hotel I would recommend mainly for the friendliness of the staff. They were great and every day always had great recommendations of places to eat/see. If you had a problem with the room- theyd fix it. Sure the rooms are small but I was purely there to sleep and... More 

Was this review helpful? Yes
jaidevg, General Manager at The Gatsby Hotel, responded to this review

Dear Jess, I cannot thank you enough for taking the time and sharing your experience at The GEM Hotel SoHo. It means a lot to us. Both Anthony and Keith are amazing! We are all looking forward to welcoming you back to our hotel and the wonderful neighborhood. Please feel free to contact me for any assistance to make your... More 

North Reading, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 4, 2011

Staff very friendly. Vent in room either blew freezing cold air or was off no in between and smelt like old pee. Also, our charge card was billed a mystery 2$ charge. Maybe cause we used the tiny shampoo bottle. Granted its not a lot of money but what the heck?

Was this review helpful? Yes 1
jaidevg, Manager at The Gatsby Hotel, responded to this review

We are sorry that we did not meet your expectations during your stay at The GEM Hotel SoHo. We strive to uphold the highest service and cleanliness standards. It is my hope that you can give us another opportunity, so we can exceed your expectations. Please feel free to contact me, so we can make it up to you. Below... More 

Hotel Review Summarization

What travelers say

  • Very friendly(4)
  • East village(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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