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The Gatsby Hotel

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135 East Houston Street, New York City, NY 10002 (Formerly The GEM Hotel SoHo)
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1 room 1 adult
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463 Reviews from our TripAdvisor Community

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Oslo, Norway
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 3, 2016

This hotel is nicely situated on the lower East side, with walking distance to the Williamsburg bridge (if you want to walk over to Brooklyn) and to good shopping areas. Smaller rooms, but that was not where we were spending our time in NYC anyway! Very nice and helpful staff. Wholefoods next door. Would stay again.

Helpful?
Thank Torunn65
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 23, 2015

i stayed here this past weekend....and woke up in the morning with bites all over my body. Ruined my whole trip, had to leave hotel...SO GROSS....I'm sure the whole hotel is infested, but I stayed in room 605!! Trust me it's not worth it to stay here!!

Helpful?
3 Thank Vanessa980
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Vanessa980, Thank you for taking the time to post a review. All of our rooms are thoroughly inspected by Management before they are released into inventory. In addition, we have monthly preventative maintenance performed by a very reputable pest control company, as is standard in many NYC hotels. Regarding your experience, the room that you stayed in and the... More 

Connecticut
Level Contributor
271 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed November 18, 2015

This 6 floor hotel in the East Village was an interesting find. Friendly staff, nicely decorated hallways, and room was a good size. Very comfortable queen-sized bed. A few minute walk from major subway lines as well as The Public Theater. A large selection of restaurants and drinking establishments nearby.

Helpful?
Thank W-Hartford_CT
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear W-Hartford_CT, Thank you for your review! We are delighted to hear that you enjoyed so many aspects of your stay including the location, accommodations, and the service you received from the staff. It was a great pleasure to have you as our guest. Please reach out to me whenever you wish to return so that I may personally arrange... More 

1 review
5 of 5 stars Reviewed November 15, 2015 via mobile

Great location, there are really nice restaurants, bars/clubs around the area. Also subway is just a block away. Rooms are small but very clean. The room service was amazing. Peter at front desk was excellent! He was very helpful and informative! Highly recommended!!

Helpful?
Thank Anurag Y
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Anurag Y, Thank you for your review! We are delighted to hear that you enjoyed so many aspects of your stay. Peter was equally pleased to hear your compliments on his service. Please reach out to me whenever you wish to stay again so that I may personally arrange your accommodations. We hope to see you soon! More 

Voronezh, Russia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 11, 2015

There are some pros and cons. I'll start with the cons: - Rooms are rather small. - My room doesn't have a fridge. - Thermostat doesn't work, but they gave me another one. - Furniture requires to be renovated. - Too noisy during the night. - There's no kettle. Pros: - Great location: there's a grocery store, a subway station,... More 

Helpful?
Thank clandestin
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear clandestin, Thank you for your review. We are pleased to hear that you enjoyed many aspects of your stay including the location, cleanliness of the room, and the service you received from the staff. Regarding the accommodations, we have several different room types including our Deluxe Queen rooms which have a refrigerator/microwave and are more spacious. We also have... More 

San Antonio, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 9, 2015

I stayed at this hotel on a mini-vacation to visit family. The location was convenient and in a great location if you're into the college scene and nightlife. The view from my room wasn't great as they are/were doing construction on the road right outside of my window, therefore all I could see was construction equipment. The staff was very... More 

Helpful?
Thank Uguanda S
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Uguanda S, Thank you for your review. We are pleased to hear that you enjoyed the location and service that you received at the hotel. We regret that there was construction during your stay as it is being performed by the city but fortunately it will be completed shortly. We have a renovation scheduled for early 2016 and would... More 

Etobicoke
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 4, 2015

I stayed at this hotel as a family on Oct 23-25, 2015. The hotel was great. Anthony at the front desk was amazing. He helped us get tickets to the Lion King. He definitely went above and beyond and was very personable. We were on the 5th floor. The rooms are a bit small but very clean. The beds were... More 

Helpful?
Thank Diana D
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Diana D, Thank you for your review. We are pleased that you enjoyed your accommodations and the service you received from the staff. We have a renovation scheduled for early 2016 and would love for you to experience the upgrades once they are complete. We hope to welcome you back soon! More 

Dublin, Ireland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2015

Great location, very near subway, shops, bars and restaurants etc. Rooms were very small, very little standing room in the bedroom. Bathroom was also very hot. The room could also be a little noisy as it was on a main road

Helpful?
1 Thank Caoimhe_B100
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Caoimhe_B100, Thank you for your review. We are pleased to hear that you enjoyed the hotel's central location that provides easy access to shopping and restaurants among other things. We have a few different room configurations and would love to welcome you back to stay in one of our deluxe rooms on your next visit. Please reach out to... More 

Washington DC, District of Columbia
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 22, 2015

I would describe this hotel as "fine" but nothing special. I lived in NYC for 5 years, so am very familiar with the area. It is a pretty small hotel in an area near some great places on the Lower East Side. So, the location is pretty good even though there is currently a lot of construction in front of... More 

Helpful?
Thank sarab428
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear sarab428, Thank you for taking the time to post a review. Although we are happy that you enjoyed the location of the hotel, we also regret to hear of some of the issues you encountered during your stay with us. Your comments have been shared with the appropriate departments and we greatly appreciate your feedback. Please reach out to... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 13, 2015

This was a really good hotel. We were on the top floor and had two beds. Plenty of room. The AC kept the room at a good temperature. The showers had shampoo and shower gel dispensers so we did not have to deal with the tiny bottles. Anthony at the front desk was nice and helpful! Only negative were the... More 

Helpful?
Thank Dustin B
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Dustin B, Thank you for your review! We are pleased to hear that you enjoyed your stay with us. Anthony was delighted to hear your compliments on his service as well. It was a great pleasure to have you as our guest. Please reach out to me the next time you wish to stay with us so that I... More 

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