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The Gatsby Hotel

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135 East Houston Street, New York City, NY 10002 (Formerly The GEM Hotel SoHo)
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The Gatsby Hotel
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436 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was great for the wedding we were attending at Housing Works Bookstore in Soho. The room was very small but clean. Beds were relatively comfortable. Staff was very friendly. Prices were reasonable.

Was this review helpful? Yes
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Kaitlyn A, Thank you for your review! We are glad to hear that you enjoyed your stay and we hope you had a wonderful time at the wedding you attended nearby. The staff will also be delighted to hear your compliments on their service. Please reach out to me personally whenever you wish to stay with us again so... More 

Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Did a one night business run into the city. Was only hotel option. Exterior and lobby need work. Room was nyc sized but nice and clean. Pricey as well. But the location was pretty good enjoyed walking Around and checking out all the great eats in the Bowery area

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Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear baronfreya, Thank you for your review. We are glad to hear you enjoyed your stay with us overall. We will actually be undergoing a full renovation soon and would love to welcome you back to see the changes once it is complete. Please reach out to me personally whenever you would like to return. We hope to welcome you... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 11 nights at this hotel in May/June 15. Room was clean but very small. Unfortunately our room faced the street which was a main road and the noise from traffic, ambulances and fire trucks was horrendous at all hours of the day and night. To make matters worse they were doing road works outside the hotel and every... More 

Was this review helpful? Yes 1
Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear Angela C, Thank you for your review. We are glad to hear that you enjoyed the cleanliness and location of the hotel as well as the attentive staff. However, we regret to hear that the construction noise outside negatively impacted your stay. Unfortunately, the city has been making repairs to one of the streets outside of the property so... More 

howell
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

This hotel is gross! When we walked in, the lobby looked nothing like the pictures. There was all this mess stacked in the tiny lobby and more of a mess behind the desk. We decided that maybe the room would be better, but it wasn't. We opened the door, and it hit the bed because the room was so small.... More 

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Angela F, General Manager at The Gatsby Hotel, responded to this review

Dear ann l, Thank you for taking the time to post a review. We deeply regret that you did not enjoy your stay with us. We pride ourselves on providing clean and comfortable accommodations and your comments have been discussed with the appropriate departments. In addition, we would have been happy to move your room upon request as our goal... More 

zurich
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First impressions upon arriving: this hotel looks rather dated and dingily lit for the evening, which doesn't reflect the photos online. The room was fine though. Good, clean, comfortable beds with air-conditioning and shower with good pressure. The room was a decent size. I have very little cause for complain about the room, except that it was in the basement... More 

Was this review helpful? Yes 1
København, Staden Kobenhavn, Denmark
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 3, 2015

The hotel itself is pretty much average. The room was clean and ok sized. Free wifi is included and the staff was very friendly and helpful. There are no in-house breakfast options. For the price there are much better hotels in NYC. Location however is great, loads of great bars and restaurants as well as small independent shops around the... More 

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Marlborough, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2015 via mobile

Excellent hotel in perfect location for Bowery Ballroom. Plenty of great restaurants and bars in the neihborhood and the subway stop is a block away. Room was a bit small but that wasn't an issue. I'll definitely be back

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Oklahoma City, Oklahoma
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 17, 2015

As a former New Yorker, small hotel rooms are the norm, so it was perfect for a solo traveler. Well designed and decorated, very clean room. Would stay here again but maybe on a higher floor, lot of street noise from Houston, on the 2nd floor, but hey that's NYC for you. Convenient location, too!

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Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 23, 2015

The hotel room was pretty standard, tv, free wifi and a decent bathroom. The room was dusty and cold and the street noise in the mornings did wake us up as there were roadworks outside, but they're the only negatives I have. The guy on reception is super friendly and helpful and the location of the hotel is perfect with... More 

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Perth, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2015

This hotel is an older building, rather dated however the room furnishings have been reasonably recently updated. We stayed for two nights, and found it to be cost effective but definitely not a luxury hotel stay. Rooms are small, while this is expected, not being able to move around the bed because the air conditioner is in the way is... More 

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