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The GEM Hotel SoHo

3.0 of 5 135 East Houston Street, New York City, NY 10002
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The GEM Hotel SoHo
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The GEM Hotel SoHo
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420 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed December 23, 2014

t's reasonable relatively and very convenient in NEW YORK. It's friendly of course. When saying one dissatisfaction, it'll be whether it's free wifi and it's crowded in the evening. NEW YORKでは、比較的リーズナブルだし、めちゃ便利です。 もちろんフレンドリー ひとつ不満といえば無料wifi かなり夜は混み合います

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New City, New York
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

I am a native New Yorker who now lives in the 'burbs of Rockland County (about 45 minutes from the city). I still visit the city quite a bit, but every once in a while I find that spending the night is so much better than dealing with trains, buses, or the inability to have a few drinks because I'm... More 

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17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 19, 2014

Average Hotel near metro station and major sights. Good in price. helpfull staff No breakfest small but clean room noisy aircondition free wifi Very close to a large food market for shopping and breakfest. I recommend this place

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edmonton, canada
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

We stayed at The Gem Nov 22 to 27. We got a great rate for our stay so we found the hotel to be quite adequate for what we paid. It's nicely located very near the F line which, with a transfer or two can get you anywhere across the boroughs. Desk staff were friendly and accommodating. Our room was... More 

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17 reviews 17 reviews
6 hotel reviews
3 of 5 stars Reviewed November 27, 2014

For New York standards this hotel is cheap. So do not expect to much. Rooms are really small and somewhat outdated. Lotst of small damages in the room. However the rooms are clean, staff is very friendly and helpfull. The hotel is located near the subway and within 15 minutes you're at times square. So for New York standards a... More 

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St. Malo, France
Top Contributor
75 reviews 75 reviews
58 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 2, 2014

Hotel is located near the F line, so easy to reach from Newark airport. It's right next to a small park and a huge Whole Foods store. Reception was extremely friendly and helpful. Room on the third floor had two double beds for two adults, which made it really crammed. Beds, however, were wonderful. Room had a flat tv, microwave,... More 

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West Haven, Connecticut
11 reviews 11 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 18, 2014

So maybe it's just the location--fronting dirty, ugly East Houston--but I found myself underwhelmed with this hotel. The furnishings are tired, with pilled linnens and cracks in the tub--the tub that provided no hot water for my shower this morning. Reception was friendly, but every time I saw the gentleman at the desk, he was in deep conversation with the... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 6, 2014

Stayed here for the first time on a business trip - switched from Sheraton. Let me start off by saying this is not a 4 or 5 star hotel. It may have been when it was first opened but it is now in need of a little TLC. The room was clean and I had a double bed - I... More 

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 28, 2014

I booked a stay at the GEM Soho through Choice Hotel points. GEM is part of Choice's 'Ascend' collection, which are mostly upscale hotels throughout the US. This hotel turned out to be anything but a GEM. Because I used points, the front desk staff put me in a room in the basement, with a window on the roof to... More 

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aherberg, General Manager at The GEM Hotel SoHo, responded to this review

Dear maxdatraveler, Thank you very much for your review. On behalf our team we apologize for the inconveniences you had and we will use this review as a training for our staff. We want to make sure this does not happen any of our future guests. Sincerely, ZB Moham More 

Las Vegas, USA
2 reviews
4 of 5 stars Reviewed September 22, 2014

Small modern room. TV remote a bit confusing/clock radio a bit confusing-simple instructions would help. Room modern, basic, clean. Front desk staff very helpful and friendly. Location and staff and proximity to F train/whole foods/broadway/east village/soho/nyu make it awesome.

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Additional Information about The GEM Hotel SoHo

Address: 135 East Houston Street, New York City, NY 10002
Phone Number:
Location: United States > New York > New York City > East Village , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel SoHo 3*
Number of rooms: 45
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Also Known As:
The Gem Hotel-Soho, An Ascend Collection Hotel Hotel New York City
Howard Johnson New York City
New York City Clarion
Hotel Style:
#188 Family Hotel in New York City

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