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4.0 of 5 Specialty Hotel   |   510 West 42nd Street, New York City, NY 10036 (Hell's Kitchen)
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The Out NYC
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Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 23, 2013
EKGK London
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778 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Out NYC
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London
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 23, 2013

The Out is a nice, modern hotel in Hell's Kitchen, in a safe location and within walking distance to many New York landmarks. Our room was on the third floor. It was spacious for NYC standards. The bathroom was big and with a fantastic shower. The hotel gym is very well equipped. Some hotel staff are friendly, but not all.... More 

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David L, Manager at The Out NYC, responded to this review

Dear EKGK, Thank you so much for sharing your review with the TripAdvisor community. We are thrilled to hear what a memorable stay you had with us at THE OUT NYC and how much you enjoyed the hotel's location and amenities. I apologize about the lack of flawless service you received in the corridors. We will use this feedback as... More 

Saint-Lambert, Canada
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 21, 2013

When I read some comments about the possible noise in the room because of the XL, I was a bit anxious to reserve to the OUT hotel. I have exchange many many many emails to the customer service of the hotel (especially to Michael; I need to felicitate him for all these emails and patience he got !) who promise... More 

Was this review helpful? Yes 1
David L, Manager at The Out NYC, responded to this review

Dear Chrisgausl, Thank you for the TA post! I will be sure to share your comments with Michael. It’s great to know that your stay was enjoyable and that you will be joining us again on your next trip to the Big Apple. Sincerely, More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 21, 2013

Prior to my trip to North America, I was concerned it would be difficult to find a hotel in Manhattan that had a good location, was reasonably priced, and was modern and spacious. This hotel ticked all those boxes! For NYC the room was very modern and larger than what I was expecting. There was cable tv in the room... More 

Was this review helpful? Yes
David L, Manager at The Out NYC, responded to this review

Dear Nick N, Thank you for the feedback from your most recent stay at THE OUT NYC. It’s great to hear you found our hotel modern, rooms spacious and location ideal. I do however apologize for the inconveniences with the door leading into your room. I will pass your comments along to our Housekeeping and Engineering Department. They will make... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed June 19, 2013

Boyfriend and I were in NYC for just one night and we decided to check out The Out. Everything was great starting with an early and very friendly check in. Wonderful rooms. Loved the mirrors. Great size rooms for NYC. Hot tub and deck were closed for renovation but we were able to hang out in steam/sauna and layout on... More 

Was this review helpful? Yes
David L, Manager at The Out NYC, responded to this review

Dear CMR_2013, Thank you for the post! I will defiantly share your comments with Calvin and give him the kudos he deserves. We hope to welcome you back soon and hopefully for a much longer stay next time! Best, More 

Providence, Rhode Island
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 19, 2013

Every member of the staff, from front desk to concierge and from wait staff to maître d', was professional and helpful. More importantly, however, was the fact that the entire staff was friendly and seemed to thoroughly enjoy being of service. This welcoming attitude made my visit so much more enjoyable than I had anticipated. I expect competency, but service... More 

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Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

We stayed at The Out this past weekend and our experience was totally positive. Every staff member we encountered was exceptionally friendly and helpful.... including the the maids, restaurant and lobby staff (both daytime and evening). Great common spaces.... many fun interior and outdoor places to hang out and relax. We ate at the hotel's restaurant, KTCHEN, several times and... More 

Was this review helpful? Yes
David L, Manager at The Out NYC, responded to this review

Dear Chris D, We appreciate the trip advisor post. It’s great to hear that your experience was “totally positive”, and that you found the OUT Team to be “exceptionally friendly and helpful”. We love to hear that you were able to take full advantage of the resort and that you enjoyed KTCHN and XL as well. Until next time, More 

Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 13, 2013

So this review is coming a month late! Booked to stay here for the last 2 nights of a 10 night stay in New York and didn't regret it at all. Decided to go all out and booked the one bedroom suite and it was awesome. For NYC, the room was well priced and large (especially the bathroom!!). Being a... More 

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David L, Manager at The Out NYC, responded to this review

Dear JauiPop, Thank you for taking the time out of your busy schedule to provide me with your feedback from your recent stay at THE OUT NYC. We appreciate the TA post, and I will be certain to share your comments with the OUT Team. It’s great to hear that you enjoyed the design of the hotel, courtyards and rooms... More 

1 review
5 of 5 stars Reviewed June 10, 2013

Rooms where large, clean and modern! The sheets were amazing! Staff was super nice and helpful all the way around. The XL club next door was perfect because it raining one night were there. Location was nice too, near other clubs, easy walk to theatre district! We will stay again for sure!

Was this review helpful? Yes
David L, Manager at The Out NYC, responded to this review

Dear RandyinMN, We love reading the feedback from your recent stay at THE OUT NYC. It’s great to hear that you enjoyed the comfort of our rooms and found our staff nice and helpful. We hope to have the opportunity to welcome you back soon! Best, More 

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

Absolutely the best of my trip in NYC! Nice friendly staff, nice modern interier, excelent food and music in club, everything in one building. I was there with my friends, we had "hostel" room 4 beds. Absolutely amazing! Every bed has TV, u have your own privat space so you can do what u want :-))) Everything really clean. Good... More 

Was this review helpful? Yes
David L, Manager at The Out NYC, responded to this review

Dear Ivri V, Thank you for the feedback from your recent stay at THE OUT NYC! We appreciate the kind words, and it’s great to hear that you enjoyed our Sleep Share Accommodations and location of the resort. We hope to see you around the resort soon. Best, More 

Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 6, 2013

Booked an upgraded Deluxe Room, but the room my partner and I were assigned when we arrived clearly matched the description of a standard "Superior" room on the hotel's web site. (Among other differences, Deluxe rooms have a king bed, Standard rooms don't, so it's easy to tell the difference.) The manager at the front desk was clearly confused and... More 

Was this review helpful? Yes 1
David L, Manager at The Out NYC, responded to this review

Dear philiphamilton, Thank you for taking the time out of your busy schedule to provide me with your feedback from your recent stay at THE OUT NYC. I sincerely apologize for a less than satisfactory stay, and I will be following up the Front Desk and KTCHN staff on the issues outlined in your post. I know that sincere words... More 

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Additional Information about The Out NYC

Address: 510 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 101
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