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The Out NYC

4.0 of 5 510 West 42nd Street, New York City, NY 10036
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Certificate of Excellence 2014
The Out NYC
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The Out NYC
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799 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, District of Columbia, District of Columbia, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The price, location and design was great but lacked on some easy details that would make the hotel excellent. - the male front desk staff was not service oriented. There was one lady in the evening that was great. - the hallways/public space always seemed messy. Cushions thrown on the ground, bean bags in the hallways. - always was cleaners... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

The Out is a great location for the theater district and Hell's Kitchen plus it has a very attractive interior design. Those are the good things. The front desk staff was inattentive, they preferred to talk to each other and did not offer any information about the hotel. Just checked me in and sent me on my way. It was... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed there during my business trip to US. It was clean and has good ambiance. Trendy design and we all liked it. Offered a great price for a stay in Manhattan area. Times Square is within walking distance and cab drive had no problem finding this hotel.

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Pasadena, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

When The OUT first opened it was hailed as the fun spa hotel for LGBT Travelers. Maybe that's too limited a population, which is surprising. Now the place seems to be full of international visitors, gay-straight, etc., which is to say it's almost like every other boutique hotel in Manhattan. Still, I arrived very early after an overnight flight and... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I've been to a few places in NYC and there's always a compromise on something unless you pay through the roof. On balance, this was above average I'd say with the compromise being the noise of the music in the outdoor areas and the noisy aircon units. One word of caution, I was mad that they recommended the airport transfer... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms for 3 nights stay, following the good pictures of their site and position close to Times square. I regret I did not read any Tripadvisor's suggestions previously. Building is very trendy. The room we got was large and clean. Problem was that our rooms were above a club that was playing loud music till very late. By... More 

Was this review helpful? Yes 3
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself and the room (double room with kingsize bed) were great. But the noise really was not bearable at all. We stayed there from Friday to Sunday and both on Friday night and Saturday night, there was an unbearable noise from the hotel itself. There was a barbecue party and I kindly asked the staff to turn the... More 

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Riyadh, Saudi Arabia
Top Contributor
387 reviews 387 reviews
41 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have visited my friend who used to stay in this hotel. They have really a bug lobby compared with a very small room where you can only have place to fit one bag only. Even the locker they made it inside the toilet which is really weird. The only good thing is location near the times square.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing hotel, impeccable service, outstanding rooms...I could go on and on. Having stayed at this hotel since it's opening, some could say I'm biased, but the team clearly loves what they do and guests are certainly put first. The spacious rooms & sleek design aren't what you'd expect (or usually receive) for a hotel room in Manhattan. The hotel's customer... More 

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London, United Kingdom
Top Contributor
107 reviews 107 reviews
82 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I can't say I loved The Out. Partially due to the $400 a night. Yes it was around new year so i expected price to be high, but I did not find the hotel good value. Beside it did not seem full either. First of all, it might feel like a resort in spring and summer with lots of outdoor... More 

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OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Thank you for the review MassiG, On behalf of THE OUT Hotel we would like to express our sincerest apologies for a less than satisfactory stay. Your comments and concerns have been addressed with the Team, with promises of a better experience for yourself and all future travelers. We hope to have you stay with us in the future, possibly... More 

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Additional Information about The Out NYC

Address: 510 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 101
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