We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 182 New York City accommodations

Jazz Hostel: Chelsea Highline Hotel

184 11th Avenue @ 23rd Street, New York City, NY 10011 (Chelsea)
Hotel amenities
Save Saved
You added Jazz Hostel: Chelsea Highline Hotel to your Saves list
Jazz Hostel: Chelsea Highline Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
  • Reviews (98)
  • Photos (24)
  • Q&A (1)
  • Room tips (13)
  • Location
  • More
Write a Review

98 people have reviewed this hotel

Traveler rating
    6
    17
    38
    17
    20
See reviews for
6
19
23
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I paid a little over 100 bucks per night, which is the cheapest I could find in NYC in July. The room was clean. The shared bathroom was clean as well. Wifi works oNLY in the lobby area, so no Wifi in the room. Location is close to Chelsea Market, home to Los Tacos #1, hands down the best tacos... More

Was this review helpful? Yes
Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

From reading all the reviews prior to going to the hostel, I was hesitant and a little nervous because of how the majority of the reviews were poor but the stay exceeded my expectations! I would definitely recommend anyone to stay here because it was the least expensive place, great value, in the direct downtown manhattan core, close to all... More

Was this review helpful? Yes
Gainesville, Florida
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Despite all the reviews our stay here went perfectly. The room was just what we expected, staff were friendly, and nothing was to dirty. There were plenty of bathrooms and the beds weren't to bad. We had a family suite for four friends and it actually had alot of space. Overall a great experience in New york. There was no... More

Was this review helpful? Yes
Plano, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 4, 2014

Do yourself a favor and pay a little bit extra to stay @ a decent place...seriously. Depressing embarrassing place to stay. I wish Iknew.OMG!!!!Location is not bad but Iam sure there are way better options for location and places . Definitely need cab and transportation to hit popular sightseeing. This place feels like a homeless shelter, yet I never been... More

Was this review helpful? Yes 3
St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 30, 2014

We were told on arrival that they did not serve beverages, had no room service and no restaurant. There is a coffee bar in the foyer though, which is good as there are no tea or coffee making facilities in the room. Our room was freezing cold and despite repeated requests they failed to rectify this, only bringing an extra... More

Was this review helpful? Yes 2
Mold, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 20, 2014

Stayed here for three nights and considering I am easily pleased, this place was horrendous. If you are going to brush this warning off and experience the hostel yourself, then make sure you know exactly where you're staying. We walked into 2 of the wrong places before eventually finding the correct location (in this area of Manhattan, half the accommodation... More

Was this review helpful? Yes 3
Aspen, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

Before book, please guys, make sure about the price because they lie about it! We had the worst experience ever in this s*** that they call as a hostel. We made reservation for 3 and they charged one price, in the end of our stay, they charged us three times what they said before. We payed for 1 bed and... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2014

We stayed here for 4 nights, and we couldnt had have a worst experience. Their heater doesn't work, it was very cold every night and their bedsheets were not that thick so it was terrible!!!! Our towels wasn't always change, and they didnt even gave us extra matress for the extra person so two of us have to squeeze in... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 29, 2014

I was there from 21st jan to 27 jan of 2014. I paid including taxes 244 (or something like that), every single night and day was a nightmare. almost all the nights i was freezing, outside were -13, and inside almost -12, no heating on at all. I asked for some duvet or something like that but they didn't give... More

Was this review helpful? Yes 2
Moscow, Russia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2014

I'm sorry i don't have enough experience in living in hostels. It was the first. And I liked it. Please, be reasonable:price- quality. I must admit there was very friendly and responsive stuff and unforgettable impressions!

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Jazz Hostel: Chelsea Highline Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Jazz Hostel: Chelsea Highline Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jazz Hostel: Chelsea Highline Hotel

Address: 184 11th Avenue @ 23rd Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, HostelBookers, Priceline and BookingOdigeoWL so you can book your Jazz Hostel: Chelsea Highline Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (8)

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Jazz Hostel: Chelsea Highline Hotel and other travelers.
1 question
18 days ago

See all questions (1)

See which rooms travelers prefer