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All 184 New York City accommodations

Jazz Hostel: Chelsea Highline Hotel

184 11th Avenue @ 23rd Street, New York City, NY 10011 (Chelsea)
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103 people have reviewed this hotel

Traveler rating
    6
    17
    40
    19
    21
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6
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24
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Lancashire
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed today NEW

We stayed mainly for security as we have travelled for one month around USA and we need somewhere to lock our valuables away. We stayed five nights, four of those five the lobby checked in other girls into our two bed dorm. Luckily we were in the room on a couple of ocasiondsbut on one we came back and found... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Biiiig hostel, seems to be well organised. But it is too much I felt a little bit like in a school. Do this, don'go there, you are not allowed to....Rooms clean. All the activities in a basement. Wi fi room is great

Was this review helpful? Yes
Campo de Criptana, Spain
Top Contributor
73 reviews 73 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

The pictures are very deceiving. What you see is NOT what you get! This hostel was very dirty! They definitely cut corners on cleaning. There were three shared bathrooms on each floor which were usually flooded with water and covered in people's body hair! The rooms were not inviting. In our room the curtain was broken and the steps up... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I paid a little over 100 bucks per night, which is the cheapest I could find in NYC in July. The room was clean. The shared bathroom was clean as well. Wifi works oNLY in the lobby area, so no Wifi in the room. Location is close to Chelsea Market, home to Los Tacos #1, hands down the best tacos... More

Was this review helpful? Yes 5
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From reading all the reviews prior to going to the hostel, I was hesitant and a little nervous because of how the majority of the reviews were poor but the stay exceeded my expectations! I would definitely recommend anyone to stay here because it was the least expensive place, great value, in the direct downtown manhattan core, close to all... More

Was this review helpful? Yes 3
Gainesville, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2014

Despite all the reviews our stay here went perfectly. The room was just what we expected, staff were friendly, and nothing was to dirty. There were plenty of bathrooms and the beds weren't to bad. We had a family suite for four friends and it actually had alot of space. Overall a great experience in New york. There was no... More

Was this review helpful? Yes 2
Plano, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 4, 2014

Do yourself a favor and pay a little bit extra to stay @ a decent place...seriously. Depressing embarrassing place to stay. I wish Iknew.OMG!!!!Location is not bad but Iam sure there are way better options for location and places . Definitely need cab and transportation to hit popular sightseeing. This place feels like a homeless shelter, yet I never been... More

Was this review helpful? Yes 3
St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 30, 2014

We were told on arrival that they did not serve beverages, had no room service and no restaurant. There is a coffee bar in the foyer though, which is good as there are no tea or coffee making facilities in the room. Our room was freezing cold and despite repeated requests they failed to rectify this, only bringing an extra... More

Was this review helpful? Yes 2
Mold, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 20, 2014

Stayed here for three nights and considering I am easily pleased, this place was horrendous. If you are going to brush this warning off and experience the hostel yourself, then make sure you know exactly where you're staying. We walked into 2 of the wrong places before eventually finding the correct location (in this area of Manhattan, half the accommodation... More

Was this review helpful? Yes 3
Aspen, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

Before book, please guys, make sure about the price because they lie about it! We had the worst experience ever in this s*** that they call as a hostel. We made reservation for 3 and they charged one price, in the end of our stay, they charged us three times what they said before. We payed for 1 bed and... More

Was this review helpful? Yes 2
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Additional Information about Jazz Hostel: Chelsea Highline Hotel

Address: 184 11th Avenue @ 23rd Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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