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W New York - Times Square

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1567 Broadway at 47th St, New York City, NY 10036
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W New York - Times Square
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W New York - Times Square
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2,946 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

You can't beat the location of this hotel. Right in the heart of Times Square. Clean, neat, hip location with an impromptu music jam at reception desk last Saturday night. Front desk, to concierge, to guys helping you grab a cab were all fantastic. Would definitely rebook this hotel.

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Nottinghamshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Be prepared for the ceaseless noise of New York! Comfortable bed and room. Hotel upgrade taking place so no bar. Reception staff too busy at times. With a few tweaks and a bit more focus on customer service could be a really good hotel.

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Gainesville, Florida
Top Contributor
58 reviews 58 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not my first W hotel so I knew it would be very dark and ultra trendy in decor. Honestly, I miss the old NYC grand glam lobby entry. Reception desk is on the 7th floor. Elevator ride is not that welcoming after a hectic taxi ride from JFK..... Left us deflated. Although the staff is attentive, young, attractive and mostly... More 

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Mass.
Top Contributor
95 reviews 95 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In the heart of Times Square you can't beat the location. That being said you better not be a light sleeper as the street noise is crazy. The hotel itself is a standard W Hotel. Very chic! Very clean, modern hotel (took me ten minutes to figure out how to use the sink!). The room was good size and very... More 

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment we checked in to our late check out, everything was amazing. We've been to NYC before but this was our first outing with our young sons (6 & 8). We had a suite that overlooked parts of Times Square and it was incredible. The room was meticulous and the staff was very friendly. Considering the location the... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

While I am not a fan of Times Square (the throngs of tourists exhaust me), I am a fan of this W property. I think the staff here is terrific...very friendly and accommodating. And the rooms are definitely more spacious than the other W properties in Manhattan. It's more of a tourist hotel than one that caters to business travelers... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have just got back from a week long stay at the W, Upon arrival we were greeted by a friendly gentleman who took our bags up to the lobby for us. The check in staff were friendly and helpful & we were offered free WIFI for becoming a member of the hotel (for free). The room was absolutely goregous,... More 

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Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I returned to the W NYC Times Square on a business trip. I had a good experience several years ago, and was pleased to see the rooms updated. I had some problems with SPG reservations when they had sent out an offer to upgrade to a suite for a minimal amount and immediately went on line and put in the... More 

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Long Island, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 1 night for my daughters birthday, picked location for convenience of shopping and things to do. Valet and bell staff were courteous upon arrival. Front desk staff was pleasant but not overly friendly or welcoming. Was told at 330pm my room wasn't ready and they would call me when it was. Came back at 430pm and it still didn't... More 

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Vienna, Virginia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in 3 rooms for our party of 11. Two rooms ready at 1pm; one ready at 5pm. Hotel is currently under renovation but didn't feel like it. Service - Accommodating (brought towels ASAP) and friendly. Rooms - Clean. Low bed (great for our short family). One free bottle of water. Modern design. Con: Sliding door for BA with no... More 

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Hotel Review Summarization

What travelers say

  • Blue fin(19)
  • Corner room(19)
  • Great location(18)
  • Very clean(9)
  • Very nice(8)
  • Frosted glass(3)
  • Central park(3)
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