This is the perfect hotel if you want to be close to the action of Times Square but surrounded by the quality, peaceful luxury of a five star hideaway. Nothing was too much trouble for the concierge from locating hard to find seasoning at a local deli to sourcing a particular vodka a local bottle shop. Beds are huge and... more

we stayed for 4 nights and 5 days, it is one of the best hotels we have ever stayed at. the hotel is very up beat, clean, comfortable and the rooms quiet. staff are very willing to do what ever you ask. concierge got us reservations that we could not get on our own. we thouroughly enjoyed every momet at... more

We stayed in the Wonderful suite and it was wonderful and sweet. The hotel is trendy. Loved the decor. Comfy beds. The suite had a separate living room big enough to have 10 of your friends hang out comfortably. The staff was eager to help and not a bit stuffy or snooty. This hotel has a hoping bar. They also... more

Brilliant hotel. NO complaints at all. We had a fabulous room on the 51st floor. 4 of us staying in one room. We got extra towels and toiletries within 5 minutes of a telephone call to reception. We also got a wine cooler and extra glasses within 5 minutes of checking in. The two concierges who we dealt with were... more

We chose the hotel because of its great location and funky, cool decor. It was my girlfriends first time in New York so I wanted it to be special. Firstly this is a really cool hotel and the lobby area and overall ambience is fantastic. Unfortunately there were a few issues that left us having a less than fantastic experience.... more

Go to another hotel and spend less money and get better service, a clean room and more amenities that won't nickel and dime you to death. If Times Square is your thing, you can do better than here. When going to a hotel I look for certain things. 1. Location: Failed. Going in to the trip I knew Times Square... more

Lobby smelt like an indoor pool Chewing gum on wash basin in room Postage stamp sized towels Only 1 bathrobe No room service between 1 & 5pm Not cheap, but with so many great hotels in NYC why go here more

Great hotel. Beautiful rooms. We went to the Blue Fin restaurant for late night desert and the deserts were fabulous. Hotel lobby turns into a bar/lounge at nights. Ideal for a younger crowd. more

I spent 4 nights at the W Times Square (6/10 - 10/10). I went back just for the view and the great beds, so I was hoping to be lucky again and get a corner room. However no corner rooms were available. I was first put in a room on the 30th floor with basically no interesting view, just the... more