We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 446 New York City hotels

W New York - Times Square

4.5 of 5 Hotel   |   1567 Broadway at 47th St, New York City, NY 10036 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Join SPG to save 5% more
Save Saved
You added W New York - Times Square to your Saves list
W New York - Times Square
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
77%
Ranked #158 of 446 hotels in New York City
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
nessap5 Manteca, California
Write a Review

2,325 people have reviewed this hotel

Traveler rating
    1,105
    689
    281
    167
    83
See reviews for
388
725
148
469
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manteca, California
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Overall I loved the hotel from the staff to the location to the cleanliness. Everything was excellent. I wish I remembered all of the staffs names to give the proper recognition. But one I do know is the Director, Leo Rossini. He took it upon himself to email to see how our stay is going and if he could assist... More

Was this review helpful? Yes 1
Massachusetts
Contributor
14 reviews 14 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am not typically a fan of staying in Times Square but if you have to do it, the W is the best hotel for it. I've stayed here multiple times, the last time this past January. As always, the staff is impeccable. The hotel is showing it's age in some of the rooms but overall they are quite clean... More

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Thank you for your honest and balanced feedback and we are delighted to be your hotel of choice in the heart of Times Square! We pride ourselves in being your place of relaxation amidst the hustle and bustle of this mad 24/7 city we so adore. It is always a pleasure to welcome you back with us and our team... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel hosted 11 women who were celebrating a 50th BD. The Ambassadors were over the top, the sales staff and event staff were spot on professional and always available. The concierge service booked cars, restaurants and ordered flowers for the room. The hotel staff was like an extension of my Event company. I would add that the House Keeping... More

Was this review helpful? Yes
WGuestServicesTeam, General Manager at W New York - Times Square, responded to this review

From all of us here at W Times Square we truly thank your for your amazing feedback on this special once in a lifetime celebration we were able to take part in. Our Concierge team is always here for you with any tips you may need on hot spots (and booking a ride there of course!) in the city and... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is nice. The people who work at the hotel are great. The room is nice....But I need a dark room to sleep and although the shades look nice they are not blackout shades. I felt like Krammer in Seinfeld when a Kenny Rodgers Roasters openned across the street from his apartment. The bright lights of Broadway were too... More

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello Seth - thank you for your great comments in regards to our team and we are truly glad you enjoyed your visit overall. We totally get you with the lights and being in the heart of Times Square is indeed a unique experience. This being said, we are always here for you for anything you may need; eye mask,... More

London, United Kingdom
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As always this hotel supercedes expectations. The location is perfect for up, mid or downtown NY - make no mistake this hotel is hip and cool - it wont suit my Auntie Violet - but it will suit Harvey Spectre !!

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello Mark! Thank you for your awesome review and we are ecstatic to be deemed cool enough for Suits - and we would of course be very pleased if Auntie Violet came by for a visit as well - the more the merrier! Of course, we do understand if the hustle and bustle of the big city might be a... More

Ayr, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Being an SPG Platinum member I make every effort to stay loyal to Starwood. This particular stay was yet another reminder why. The location is perfect overlooking Time Square. At check-in I had the most amazing interpersonal attentive experience, being offered a beautiful high floor spacious corner suite for the 1 night stay. The following day when I unpacked in... More

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello Jack! Thank you for your amazing feedback of your recent short and sweet visit! We truly appreciate your wonderful words as well as your loyalty to the brand and we are always happy to have you with us in your home-away-from-home in the Big Apple! Anything you need, we are always here for you 24/7 and are always happy... More

Williamsburg, Virginia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at W because of the location. That was perfect, broadway Shows and funky Italian restaurants were right around the corner. Starbucks everywhere. But... This is one of those ultra designed Starwood hotels for the hip, the short and the blind. It was so dark in the elevator you could not read the floors. An employee remarked, "Can't see... More

Was this review helpful? Yes 1
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello and thank you for your honest and balanced feedback. We truly appreciate you taking the time to reach out to us as we are always looking to improve your experience for future. We have since gladly shared your comments with our team and in future, please do not hesitate to reach out to us during your stay as our... More

Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want to be in the middle of the action this is the place to stay! our 46th corner suite overlooked Times Square from above!! We were impressed with the staff from the moment we arrived and thoroughly enjoyed our 4 night stay. Special mention to Kristin Collura who looked after us on my 50th birthday. I would recommend... More

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello Doug! It was a pleasure to have you with us during your special celebration and we are delighted you enjoyed your visit to the Big Apple! Thank you for the shout out to Kristin and we will gladly share your amazing feedback with her. We look forward to your return and to being a part of many special celebrations... More

Houston
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights on business. Never stayed at a W before. I was hoping for much more than the experience I had. Great location, great service, but the rooms are like a closet, my upgrade was a drink at the bar or free internet. The rooms need a serious upgrade. Felt like I was in a motel room.... More

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello and thank you for your honest and balanced feedback. We truly appreciate you taking the time to reach out to us and have since gladly shared your comments with our team as we are always looking to improve your experience with us. We look forward to welcoming you back with us and in future, please do not hesitate to... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From the time we got out of the cab (was there for work, but brought my family) we were well taken care of. Everyone was very nice and helpful. If there was one thing I would point out it's no coffee... in the room or the lobby. Paying ~5 bucks + tip at the bar seems excessive, and room service... More

Was this review helpful? Yes
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Hello and thank you for your great feedback! It was a pleasure to have you and your family with us and we are delighted you had such a great experience! Please note our coffee makers are indeed available upon request via our Whatever Whenever team and we have since gladly updated your profile to include your preference for future. We... More

Been to W New York - Times Square? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Blue fin(47)
  • Great location(43)
  • Very nice(26)
  • Corner room(20)
  • Frosted glass(13)
  • Central park(13)
  • Very clean(9)
  • Rooms are small(7)
  • Next time(3)

Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Green Hotel in New York City
#43 Romantic Hotel in New York City
#75 Business Hotel in New York City
#93 Luxury Hotel in New York City
#145 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Times Square 4.5*
Official Description (provided by the hotel):
Recently renovated, W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood, Expedia, Booking.com, BookIt.com, Travelocity, Tingo, TripOnline SA, Venere, Otel, getaroom.com, Asiatravel.com Holdings, Hotels.com and Agoda so you can book your W New York - Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Times Square Hotel New York City
w New York - Times Square Hotel
w New York City
w Hotel New York
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square
w New York Times Square

Owners: What's your side of the story?

If you own or manage W New York - Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.