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W New York - Times Square

4.5 of 5 1567 Broadway at 47th St, New York City, NY 10036
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W New York - Times Square
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W New York - Times Square
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2,673 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (588)
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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

The location of this property (W Hotel Times Square) really is "As Good As it Gets!!" My corner room on the 42nd Floor was unbelievable! I've stayed at several other properties in or around Times Square and this was my favorite by far! Staff was fantastic too!

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Orlando, FL
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed there over Thanksgiving and we're really impressed with the fabulous service. That, plus the location, makes it an outstanding hotel. The Blue Fin restaurant is also excellent. We loved their seafood. We plan to stay there again.

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London, United Kingdom
Top Contributor
215 reviews 215 reviews
90 hotel reviews
225 helpful votes 225 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

For a birthday splurge, we booked into a ‘Spectacular’ room at The W New York for around $400 (incl. ‘breakfast). Needless to say, I had spectacular expectations… Check-in was OK and we managed to get the room early, a little before 12. The room was a bit, well, normal and – short of the view – there wasn’t much to... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The W Hotel never fails to impress. Impeccable service, every single time! From the Welcome Stay to the Door Ambassadors, both myself (a frequent guest) and my parents (their first visit) were treated like royalty. A very special thank you to Frankie Shane the Door Ambassador who remembers me every single visit and makes me feel like a VIP+++ guest... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The position of the Hotel is the best in NY. I have stayed in NY many time and this is in Time Square so you get the taist of NY all the time. The rooms are small and with a shower only, but if you are using the hotel just to sleep in as you are out all the time... More 

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Murrells Inlet, South Carolina
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a really nice hotel- the service could not be better. The bar area is happening past 9pm and the rooms remain quiet. Good view of Broadway If anything is not perfect, talk to the staff and they will fix it for you.

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WGuestServicesTeam, Manager at W New York - Times Square, responded to this review

Thank you for your review. We're glad to hear that our service was top-notch and that you enjoyed the atmosphere in the Living Room! We hope to see you back at the W soon! More 

Philadelphia
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

More interested in being trendy then being customer focused. As another reviewer stated, room was not clean with obvious hair in bathroom and bugs on a bathroom shelf. Incompetent service. Oh, and did I mention that I paid $800 for one night?

Was this review helpful? Yes 1
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review

Thank you for reaching out to us and our sincere apologies for any inconvenience experienced during your recent visit. We have gladly shared your feedback with our Style team as your honest and balanced feedback is truly appreciated and we are always looking to improve your experience with us. Our team has since immediately followed up on your concerns in... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I just had another fantastic stay at the W. The hotel continues to provide outstanding service in a great location. Beyond that, now that I have stayed here several times, it is clear the staff goes the extra mile to make my stay better. As a "welcome back," they provided an upgraded room with some thoughtful tokens. While first-timers get... More 

Was this review helpful? Yes
WGuestServicesTeam, Manager at W New York - Times Square, responded to this review

Dear Harry, Thank your wonderful review of our property! We truly appreciate your loyalty and thank you for choosing to stay with us time and time again! Wishing you a wonderful holiday season and we will see you soon! More 

Valdosta, ga
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

The hotel was great, the service was great. The room was fairly small, but fit everything well. Power outlet at the desk didn't work. The bathroom was separated by a translucent wall and door, which gave almost no privacy sound wise and gave a good silhouette of whoever is in there. It was a nice corner room that looked out... More 

Was this review helpful? Yes
WGuestServicesTeam, Manager at W New York - Times Square, responded to this review

Thank you for your balanced feedback of your stay. We're glad to hear you enjoyed your stay, and had a restful night's sleep even with the hustle and bustle in Times Square. The elevator configuration ensure's our guest's safety: only guests with room keys have access to the guest room floors. We hope you will choose our property for your... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel in a great location!! Staff helpful and friendly during my stay. Loved the hotel decor and my view of Times Square! I would recommend ear plugs for those of you not used to city life, you can hear sirens most hours! Overall great place and convenient to everything.

Was this review helpful? Yes
WGuestServicesTeam, Manager at W New York - Times Square, responded to this review

We're happy to hear that you had an awesome stay here at the W! We provide complimentary ear plugs to sensitive sleepers and appreciate your understanding of the busy city atmosphere surrounding the hotel. Happy holidays and we hope to see you back at the W soon! More 

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Hotel Summarization (Beta)

What travelers say

  • Blue fin(31)
  • Great location(24)
  • Corner room(20)
  • Very nice(15)
  • Very clean(9)
  • Frosted glass(7)
  • Central park(5)
  • Rooms are small(3)
  • Next time(3)

Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Cheap Tickets, getaroom.com, Travelocity, Odigeo and Tingo so you can book your W New York - Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square
Hotel Style:
#26 Green Hotel in New York City
#89 Business Hotel in New York City
#108 Luxury Hotel in New York City
#133 Family Hotel in New York City
#153 Romantic Hotel in New York City

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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.