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W New York - Times Square

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1567 Broadway at 47th St, New York City, NY 10036
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W New York - Times Square
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3,100 Reviews from our TripAdvisor Community

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Traveler rating
    1,421
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    217
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (718)
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  • All months
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    (768)
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Paris, France
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

You enter this hotel as if you entered a night club. Black curtains in a very small lobby (seems under refection), dark and depressing corridors and rooms, almost no light in the rooms, and no other color than a dark brownish grey. Decorative and useless furniture. Children sized bathtub, not even confortable for a shower. I paid an expensive price... More 

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Las Vegas, Nevada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I want to start off by stating that I am not a complainer. I've previously stated that I've stayed at other "W's" here in America and that their brand is consistent. This time it was not. We chose this property because we wanted to be in Times Square. We picked the Marvelous Suite because we need the extra space for... More 

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Berkeley, California
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The W is adequate and centrally located, All of the staff was very welcoming and friendly. The public areas are currently being renovated. I would stay at this hotel in the future. I enjoyed staying at this hotel. It's close to time square and centrally located to everything I need to get to.

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Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Unfortunately after carefully looking for a hotel to stay in NYC we landed on the W hotel. We were blown by the location and the modern look it appeared to have so we decided to give it a try. When we got there the story was completely different. This hotel is NOT a 5 star hotel, at least not for... More 

Was this review helpful? Yes 3
Clovis, New Mexico
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel was being renovated, which was really fine. The staff was incredibly friendly and helpful. Word of warning, the bathrooms are enclosed in shaded glass, so while you can't completely see who is in the bathroom, the shadows are quite clear, which means there is no privacy while you're in the bathroom.

Was this review helpful? Yes 1
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel a dozen times in the past decade and I love the property. The location is as central as possible which is the added advantage. The rooms are not that big, however the views from 50floors above of Times Square is unbeatable. The lobby work is a bit irritating however I think Starwood should come... More 

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Austin, Texas
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here in May for work and the customer service was incredible. While Times Square wasn't the ideal location for me due to work obligations, I can see how it would be a perfect place for anyone looking for a show or some people watching. The rooms are large for NYC, the furnishings could do with some updating. The... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

In all my years of travel I have never once refused check into a hotel room, but that changed with this property. When you consider that you are in the heart of the world with a variety of room options available and you want to treat yourself and your loved ones to one of your favourite hotel brands, which for... More 

Was this review helpful? Yes 2
Great Neck, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

This past weekend my wife and I were guest at the W Hotel on Times Square celebrating my birthday weekend. Since this was a special occasion, I called the hotel prior to my arrival to inquire about my room accommodation and I was asked about the nature of my stay so I informed the Staff that we would be coming... More 

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San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The W is adequate and centrally located but nothing to write home about. The public areas are currently being renovated, e.g., there is no lobby hence no lobby bar. The rooms, while they look "hip", are actually not that comfortable. I was on the 52nd floor and could hear traffic like it was next door (earplugs are available). The light... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Blue fin(19)
  • Corner room(19)
  • Great location(18)
  • Very clean(9)
  • Very nice(8)
  • Frosted glass(3)
  • Central park(3)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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