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Magnuson Convention Center Hotel

Hotel website
522 W 38th St, New York City, NY 10018 (Formerly BEST WESTERN Convention Center Hotel)
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1 room 1 adult
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Magnuson Convention Center Hotel
Magnuson Convention Center Hotel
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619 Reviews from our TripAdvisor Community

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Las Vegas, Nevada, USA
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located near the corner of West 38th Street and 10th Avenue. It is behind the Gotham Mini Storage that is on the corner. You can see its location by the white sign with the reddish star that they have out in front. We did not have a car (who rents a car in NYC?) but the hotel... More 

Helpful?
1 Thank Oliver R
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Oliver, Thank you for the kind and very descriptive words regarding your stay at the Magnuson Convention Center. We pride ourselves in our superior customer service and the cleanliness of our guestrooms. Our proximity to the heart of the city makes us the ideal destination for guests looking to stay close to the heart of NYC. It was an absolute... More 

Yerevan, Armenia
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in New York for the New York Times Travel Show and this was the best choice for us! In close proximity from the Jacob K Javits Convention Centre this property could well be ranked as 3* - clean, with basic daily breakfast, wifi access in all rooms and public areas, attentive staff (special thanks to Michael!) - what... More 

Helpful?
1 Thank Princess_Maneh_Tours
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Princess Maneh Tours, I appreciate you taking the time to review your stay at the Magnuson Convention Center Hotel. We pride ourselves in the quality of our staff and their ability to exceed expectations on a daily basis. I will make sure Michael reads your comment, he will be thrilled to read your kind words. Our proximity to the Jacob... More 

Bradford, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been staying with this hotel for the past 3 years -- have always booked with Brian -- a very kind and helpful supervisor at this hotel, always a pleasant interaction. The hotel itself is quiet and clean, a very convenient place with friendly staff. However, upon resolving a credit card issue -- the General Manager was extremely unprofessional... More 

Helpful?
2 Thank Paige P
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Paige, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kinds words about our modest hotel and our friendly staff. We strive to lead the industry in customer service. I sincerely apologize for what you described as an unprofessional and unkind interaction with the General Manager. She explained to me... More 

England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked Into this hotel for four nights, when booked our travel agent requested a high floor with good view as it was my birthday while we we're there.Obviously with this being a request there was never any guarantee. Our room was on the 5th floor facing the 24hour taxi repair place. Not a pretty site. Although you could hear... More 

Helpful?
Thank SarahLS630
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Sarah, I appreciate you taking the time to review your stay at the Magnuson Convention Center Hotel. Guest feedback is always welcomed regardless of its nature. I am disappointed to read that your stay with us didn't meet your expectations. I appreciate your review and sincerely apologize for not exceeding your expectations. Thank you again for choosing the Magnuson Convention... More 

New York
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Was iffy to book this hotel. I just needed a place to sleep for 1 night in midtown. I was pleased to find that the hotel was clean, quiet and very comfortable! The front desk staff were so kind and responsive. The place serves a free breakfast that is worth it alone. A huge selection of hot and cold food.... More 

Helpful?
Thank Taylor G
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Taylor G, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our staff, the cleanliness of our rooms and our delicious complementary breakfast buffet. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. Thank you again for taking the... More 

Belleville, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed January 3, 2016

We stayed at this hotel the first weekend in December 2015 with 2 other couples. We were very happy with how clean the rooms and bathrooms were. The rooms are small but with a king sized bed you have to make concessions. We didn't have a view but that was ok with us, we were hardly there. They took care... More 

Helpful?
Thank svignassi
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Svignassi, Thank you for the kind words regarding your stay at the Magnuson Convention Center. We pride ourselves in our superior customer service and the cleanliness of our guestrooms. Our proximity to the heart of the city makes us the ideal destination for guests looking to stay close to the heart of NYC. It was an absolute pleasure having you... More 

Horsham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016

Fantastic location, 15 mins walk to Times Square, room suzes were bigger than I expected, very clean and the staff were excellent. I would not hesitate to book again, we felt safe in the area, 15 mins walk to subway was no problem, lots of local restaurants too. The complimentary breakfast was an added bonus and set us up for... More 

Helpful?
Thank Christie324
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Christie324, Thank you for the kind words about our modest hotel. We take great pride in our fantastic complementary breakfast buffet, the cleanliness of our guestrooms, and our great staff members. I'm glad we were able to exceed your expectations. We look forward to your next stay and thank you again for staying at the Magnuson Convention Center Hotel. Rob... More 

London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 15, 2015

Stayed here for a conference because it was so close to the Javits Convention Centre. It was about a 3 min walk to Javits which was perfect. However it is also very close to Times Square which was great for me. It was clean, breakfast was lovely, and the beds were comfortable. I would definitely recommend this hotel if you... More 

Helpful?
Thank BMP1984
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

BMP1984, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. We take great pride in the cleanliness of our guestrooms, our super comfy Temper-Pedic mattresses, and our proximity to the Javits Convention Center. Our goal is to give all our guests 5 star customer service on a daily basis. Thank you again for... More 

Cannock, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 13, 2015 via mobile

We checked in on Wednesday 9th December, this took all of 3 minutes and we were given the choice of low or high floor to have a room. The room is clean and tidy, we have hardly has to speak to staff but when we did have a query it was always dealt with immediately. The room cleaning staff are... More 

Helpful?
Thank Matthew E
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

Matthew, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our Front Desk and Housekeeping staff, and our proximity to all that New York City has to offer. We take great pride in our customer service, as well as our ability to exceed expectations on a daily... More 

Jerusalem District, Israel
2 reviews
5 of 5 stars Reviewed December 6, 2015

We stayed in the hotel for overall of 6 nights. the price was very adequate. the room size was OK for two adults, with private clean bathroom and tub. the hotel staff was very nice and responsive for any request. The staff helped me printing my flight tickets and leaving my luggage for several hours - FREE OF CHARGE! never... More 

Helpful?
Thank JhonathanBan
MCCHRelationsManager, Guest Relations Manager at Magnuson Convention Center Hotel, responded to this review

JhonathanBan, Thank you for taking the time to review your stay at the Magnuson Convention Center Hotel. I appreciate the kind words regarding our modest hotel, staff, and our delicious complementary breakfast buffet. We strive to lead the industry in customer service by exceeding guest expectations on a daily basis. Thank you for being so understanding about the accidental overcharge.... More 

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This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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