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All 452 New York City hotels

Hotel Chandler

4.5 of 5 Hotel   |   12 East 31st Street, New York City, NY 10016 (Manhattan)
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89%
Ranked #60 of 452 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Daisymaisy_10 Maldon
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1,648 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maldon
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently visited New York City for the first time and stayed at the Hotel Chandler. We were made to feel very welcome and comfortable from the minute we stepped out of the taxi. All the staff were very friendly and helpful in making our stay in this amazing city very enjoyable. Our room was clean and comfortable - bathroom... More

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Laguna Beach, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel is outstanding. But my room was so small that I really affected the quality of my experience. The bed was so close to the desk that you had to move the desk chair to walk between them.

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Liversedge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Recently spent a week at the Chandler whilst visiting New York for the tennis and despite initial concern the room may be too "compact" I was pleasantly surprised. It was efficient with space yet rarely felt cramped and had sufficient storage for my clothes and suitcase (I was a solo traveller though so can't comment on practicality for couples). The... More

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Richmond
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great boutique hotel. The management has obviously gone to great lengths to be sure that everyone from the front desk to the cleaning staff is exceptionally friendly and attentive. The rooms while small are well designed and the bed was quite comfortable. The room was also extremely quiet and made for a great business trip.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been traveling to NYC in business for almost 30 years, and I have never been as delighted with a hotel experience as I was with Hotel Chandler. My room, though small (as most NYC hotel rooms are), was very well laid out, and clean. There was a desk and chair in addition to the bed, bedside tables and... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Prime location, but very small rooms. Not much closet room, but the location, the great restaurant and the kind service make it all worth it. Also, the lobby area is nice and welcoming and has a small coffee and tea area for the guests. Tip: Ask for a quiet room and a high floor.

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Los Angeles, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel and the hotel staff really made me feel at home. Starting with the doormen that were on point & also the hotel staff was more than accommodating. I really enjoyed my stay with no complaints. I will stay here again.

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Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed here a couple of times & love the service, staff & location. From the moment I was dropped off the staff went out of their way to welcome me. My room was in the new wing, quite large, great modern bathroom with Molton Brown amenities. Free coffee & tea in the spacious lobby too. I had drinks... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear bwlsn, Thank you for your lovely review. I am pleased you enjoyed the Premium Room and the various amenities such as our Molton Brown bath products. Chandler Bar has excellent mixologists who have created our cocktail menu to match the level of chef Hergatt’s Cuisine. I am happy to hear that you had the opportunity to try our bar... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Hotel Chandler couldn't be more beautiful in my opinion. The lobby restaurant and bar are stunning and the staff superb, coupled with a great location. The only suggestion I have would be more efficient AC's in the guest rooms and perhaps better mattresses. (Ours sunk down in the middle,for one person it would have been fine, but for the two... More

Was this review helpful? Yes 1
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear KatieandChip, Thank you for taking the time to leave your comments. I am happy to hear that our décor and superb staff exceeded your expectations. I am sorry that you met a few inconveniences in the room and please know that reviews such as yours help us dictate where to put our efforts as we constantly strive to better... More

Richmond, Virginia
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very helpful and friendly, and the room was clean and comfortable. Surprisingly quiet for a hotel in mid-town, we slept great every night! Can't beat the location either...overall we would highly recommend!

Was this review helpful? Yes 1
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Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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