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All 432 New York City hotels »

Hotel Chandler

4.0 of 5
12 East 31st Street, New York City, NY 10016
Hotel amenities
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The Ride is on Us
Ranked #71 of 432 hotels in New York City
4.5 of 5 stars 1067 Reviews
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1,067 reviews from our community

What travelers say about this hotel
  • Empire state building(56)
  • Very nice(21)
  • Friendly and helpful(16)
  • Times Square(14)
  • Front desk staff(11)
  • Free internet(10)
  • Penn Station(9)
  • Comfortable bed(7)
  • Would definitely stay(7)
  • Flat screen TV(6)
Traveler rating
    524
    404
    79
    40
    20
Only show reviews for Family (78) | Couples (309) | Business (77)
Date Rating
Brian G
Easton, Pennsylvania
1 review
5 of 5 stars Reviewed February 7, 2012 NEW

excellent Hotel. The staff and accomodations were exceptional. We will be back! More

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abycarr
Houston, Texas
2 reviews
2 helpful votes
5 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

This is a wonderful, quaint, boutique hotel where the staff is friendly, courteous and extremely helpful. Akisa, Andre' and Sam were a delight! They remember your name, your room number and even certain preferences,(Thank You Sam!) We will certainly stay here again. The rooms were comfortable and very clean. The renovations in progress at this time will only add to... More

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alyssa r
Charleston, South Carolina
1 review
5 of 5 stars Reviewed February 5, 2012 NEW

My boyfriend and I just stayed here for the first time, and we were extremely happy with everything. We stayed in a Superior Queen room, which was perfect for the price. We were pleasantly surprised at how nice, reasonably sized and comfortable the room was. The staff was extremely accommodating and helpful. We had a problem with noisy neighbors very... More

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amazy
Beaufort, South Carolina
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

Recently my daughter and I stayed here, and it was perfect. The room was well appointed with two very comfortable beds - great linens. We loved the heavy robes provided! And the surprise was the breakfast in a designated cozy room - marvelous muffins and fresh fruit, followed with an amazing treat at the end of the day - wine... More

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p.zindler
cummington,ma
Senior Contributor
32 reviews
63 helpful votes
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

I was very happy with my second visit to this grand hotel last week. Modern touches can't cover up the "bones" of this beautiful old building. A sweeping marble staircase, ceiling design and molding from a century gone by and thick, thick walls. From the valet at the curb who seamlessly dealt with my car to the reception desk to... More

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MWRobertson, Director of Sales at Hotel Chandler, responded to this review
February 7, 2012

Yes, there is nothing like the beautiful traditional features still on show at Hotel Chandler! Thank you for your kind review and for mentioning all the benefits of staying with us. We hope you will indeed return and look forward to seeing you again in the future! Kind regards, MR More

mdmadcow
Annapolis, Maryland
2 reviews
1 helpful vote
4 of 5 stars Reviewed January 31, 2012

I have stayed here now 5 times and just love the location and this hotel, yes there was construction going on this visit but I was advised ahead of time, they compensated with continential breakfast and wine and cheese a very nice touch, yes rooms are small but they have everything you need, compared to what you are paying it... More

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gattica
Providence, Rhode Island
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed January 30, 2012

This is our second stay at this hotel. The weekend price is very good for manhattan. The less expensive rooms are small but the bed is comfortable, sheets and bathrobes are Frette, and the shower was cool with an overhead head. We messed up on the computer reservation and got a much more expensive room then we meant to. They... More

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slstretch
New Jersey
Contributor
17 reviews
6 helpful votes
4 of 5 stars Reviewed January 30, 2012

We paid an extremely reasonable amount for our room due to a special and hotel construction but were very happy with our experience. The construction did not interfere with our stay and staff were extremely friendly. We requested several items brought to our room with almost zero wait time. Continental breakfast and afternoon wines and cheese were provided. Staff were... More

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rugbyroadster
Baltimore, MD
Reviewer
5 reviews
5 of 5 stars Reviewed January 30, 2012

I have stayed at the Chandler 1-2 times a year for five years now and find it to be a terrific value in a great location. I arrive by Bolt Bus near Penn Station and it's an easy walk. It is between Park and Madison on 31st street, so it's very near both East and West Side subway lines. When... More

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sallyw13
the med
Contributor
15 reviews
4 helpful votes
3 of 5 stars Reviewed January 30, 2012

So, where to start - I always ask for a bathtub as I love a long soak. There is a bathtub but its half size so no chance of a soak. This could easily have been pointed out when booking but wasn't. On arrival, when asking for a full size tub was told it was $200 a day more for... More

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Hotel Chandler Also Known As

  • Chandler Hotel New York City
  • Hotel Chandler New York
  • Chandler Hotel
Address: 12 East 31st Street, New York City, NY 10016

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