We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
12 East 31st Street, New York City, NY 10016
Hotel website
Hotel packages
Hotel amenities
Special Offer
NYC Summer Special
Hotel Chandler
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Hotel Chandler Expedia.com
and 9 more sites!
89%
Ranked #55 of 432 hotels in New York City
Most recent review
5 of 5 stars Reviewed June 17, 2013
Claus M Klagenfurt, Austria
Write a Review

1,334 reviews from our community

Traveler rating
    699
    483
    86
    46
    20
See reviews for
Families
133
 
Couples
486
 
Solo
84
 
Business
141
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Klagenfurt, Austria
1 review
5 of 5 stars Reviewed June 17, 2013 NEW

+very professional and friendly. We really felt that employees were interested in their guests. Wishes and requests were taken care of. +complaints were handled expertedly (we had to switch room first night as on the exterior a tube was having a problem). +Very nice and helpful concierge (Charlie) and staff at reception and good cleaning. +super location - near to... More

Was this review helpful? Yes
wellington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

Recently had 10 days at the chandler hotel in NY. It is currently undergoing some fairly extensive renovation works and the bar and restaurant were closed. A nice touch was complimentary drinks and nibbles in the lobby between 5 and 8pm. Found the ac a bit noisy and the bathroom very small but then this is new York. Location to... More

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed June 16, 2013 NEW

Thank you, Hotel Chandler, for a great stay. The reviews I'd read on trip advisor had talked up the excellence of the staff, so I went in with certain expectations. Within the first hour I was there, I had the chance to witness what I'd heard so much about. We entered our deluxe 2 queen room, which was a pretty,... More

Was this review helpful? Yes
Antibes, France
Top Contributor
110 reviews 110 reviews
78 hotel reviews
Reviews in 64 cities Reviews in 64 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed June 15, 2013 NEW via mobile

The first room we were given was facing an inner courtyard, meaning that we had direct view on a brick wall 5 m away from the window, needless to say that there was little light entering the room. We asked to change andthe manager accomodated us in a room on 31st st which as much better. But both rooms were... More

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 15, 2013 NEW

Location was fantastic for us, easy walking to all of our favorites. Easy access to the 6 train for the locations that were a bit further out. The Hotel itself was modern, tastefully decorated, and clean! The Hotel Staff was professional and very helpful with all aspects of our stay. We had one small issue with our room the 1st... More

Was this review helpful? Yes
See 3 more reviews by JillianRebekah for New York City
London, United Kingdom
Top Contributor
90 reviews 90 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 11, 2013

It is hard to rate a hotel when you stay there just for one night. But what I saw there, I liked. Location is perfect. Bang in the middle of Midtown. A couple of blocks away from The Empire State Building. A skip, a hop and a stroll away from Broadway, Macy's and Time Square. Perfect if you want to... More

Was this review helpful? Yes
See 6 more reviews by anab85 for New York City
Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed June 10, 2013

My husband and I spent last Easter weekend at the Hotel Chandler from March 29 to April 1. This delightful hotel exceeded our every expectation from the friendly professionals at the front desk to the outstanding concierge staff to the efficient and polite hotel staff. Special among the many thoughtful touches, was the delivery to our room of flowers, gifts,... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 5, 2013 via mobile

The city that never sleeps. OK so there was building work going on in (new bar/restaurant being built) and around the property but my experience of this town is that it's to be expected and the hotel had done its best to try and hide it. Overall the hotel was clean and staff very friendly and helpful. Location excellent of... More

Was this review helpful? Yes
Tenterden, United Kingdom
1 review
5 of 5 stars Reviewed June 5, 2013

Hotel Chandler was a fabulous find and now my top place to stay in Manhattan. Great location, efficient, courteous and helpful staff and everything you could want from a hotel in this price range. The rooms are not huge but perfectly adequate and cannot be faulted on cleanliness and amenities. I've stayed in several of the larger chains' Manhattan properties,... More

Was this review helpful? Yes
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

I stayed at Hotel Chandler for a week and enjoyed my stay. The rooms were very clean and the staff were friendly. Yes, the rooms are on the small side but it's not a problem when you are out all day. With it being my first visit to NYC, the front desk were helpful in suggesting local places to visit... More

Was this review helpful? Yes
 
 
Hotel Chandler
Check-in Check-in Check-out Check-out
 
 
Hotel Metro
Great value on a similar hotel
New York City, NY
4.5 of 5 stars 1,896 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New York City
Trendy
Library Hotel
Library Hotel 4.5 of 5 stars 1,910 reviews
Romantic
Chelsea Pines Inn
Chelsea Pines Inn 4.5 of 5 stars 1,044 reviews
Luxury
The Hampton Inn Times Square North
The Hampton Inn Times Square Nor... 4.5 of 5 stars 2,462 reviews
Good for business
YOTEL New York at Times Square West
YOTEL New York at Times Square W... 4.5 of 5 stars 3,000 reviews
Show Prices ABS:HotelCheckRates-d224221?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122020?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93457?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2079052?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these New York City hotels
Morgans Hotel 4.5 of 5 stars 917 reviews TRYP by Wyndham Times Square Sou... 4.5 of 5 stars 843 reviews The Iroquois 4.5 of 5 stars 1,187 reviews Fitzpatrick Grand Central Hotel 4.5 of 5 stars 853 reviews
Show Prices ABS:HotelCheckRates-d113329?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2253206?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93396?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99327?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 432 hotels in New York City, ranked by popularity

Been to Hotel Chandler? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Very clean(55)
  • Great location(44)
  • Empire state building(38)
  • Penn Station(27)
  • Few blocks(20)
  • Friendly and helpful(12)
  • Comfortable bed(10)
  • Flat screen TV(10)
  • Free tea(10)
  • Very nice(9)

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Luxury Hotels in New York City
#48 Family Hotels in New York City
#59 Business Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square this is a secret, elegant and classical gem: Hotel Chandler. Recent renewal and upgrading within the hotel adds new sparkle, yet, the Chandler provides a timeless sense of luxury in its architecture, the original 1907 structure. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues, all of New York City is easily accessible to all citywide transportation and as the heart of amazing city walks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Loews Hotels, Expedia, Travelocity, Hotels.com, Agoda, EasyToBook, Stentorian NV, Priceline, Venere, Tingo and HotelsClick so you can book your Hotel Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Chandler Hotel

Owners: What's your side of the story?

If you own or manage Hotel Chandler, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Chandler
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices