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Hotel Chandler

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12 East 31st Street, New York City, NY 10016
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Delicious Breakfast
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Hotel Chandler
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Hotel Chandler
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1,902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Island, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Clean hotel, staff was very pleasant, easy to communicate with, hotel is is in a great location, across the street from the empire state building and walking distance from the park, pillows could have been more comfortable, overall stay was great!

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New York
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We were in town for a conference and a bit hesitant on the location. It was fabulous! Walked to NYU area, Chelsea, broadway show, jazz at Columbus Circle. Granted weather was good but the location is perfect! IF not a walked the subway is easy and close.

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Long Island, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Amazing service, beautiful hotel and great location! Highly recommend!!! The staff was helpful and very attentive. The rooms were comfortable and clean. And the location was not only convenient but upbeat and fun!

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Whitehaven
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great location just around the corner from Empire State Building and very central in Manhatten for all of the main sites/attractions (Grand Central, Times Square and the very best of the shooping, very nice hotel, very polite and attentive staff, Juni Restaurant well recommended.

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Stephen H: Thank you for your review! I am happy to hear that our location suited you well and that you enjoyed dining at Juni. Yours sincerely Kate Martin More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Wonderful oasis in busy city. Warm staff that makes you feel special. Juni restaurant a lifetime experience and a feast for not only the tummy but for the eyes! The rooms were impeccable and at night you walk in to a turndown service and chocolates!

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Catherine L: I loved reading your comments about Juni. We are truly fortunate to have such an amazing culinary team right in our Hotel. We hope we have the opportunity to welcome you back, Yours sincerely, Kate Martin More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Really convenient Mid-Town location, quiet, well serviced, clean and firendly place to stay. Staff were very pleasant and helpful. Stayed in a King Room which was of a decent size with seating area albeit bathroom was on the smaller side. Would recommend.

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Kaeshia C: Thank you for your recent review! We are so happy to hear you enjoyed your stay. We look forward to welcoming you back, Yours sincerely Kate Martin More 

Irvine, California, Usa
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Chandler prior to renovation was a very nice property. After renovation even better. Rooms are nice, bath superb, multilingual staff a definite asset, cosy atmosphere, complimentary coffee, tea. I have already recommended the Chandler, and will stay with you in the future. Thank you all. Allen Eli Segal.

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Allen S: Thank you so much for your recent review. We are so happy to have you as a long standing customer at the Chandler. Maybe next time you visit we will have made more changes! Yours sincerely, Kate Martin More 

Any City
1 review
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at Hotel Chandler. With so much choice it is not an easy decision deciding where to stay in Manhattan but are pleased we chose this hotel. Just a short walk to the Empire State building and nearest subway station. You can tell that the hotel has recently undergone a very smart renovation and it feels luxurious... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

i would stay at The Chandler again although I would look at other options first; albeit at the price it is a good hotel. For a 'boutique' hotel it is a little tired in some areas. The public areas are nice enough, but, for example, the bedroom furniture in my room was dated and the carpet worn. My room had... More 

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear MuchSaid: I am sorry to hear that we did not meet your expectations. We are in the process now of reviewing different designs and are planning on a room renovation with in a year. As a small boutique hotel in a building dated from 1905 unfortunately we don't have the benefits of a brand new build hotel and the... More 

Glendale, California
Top Contributor
201 reviews 201 reviews
102 hotel reviews
245 helpful votes 245 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Having been to NY over 100 times, I have stayed in dozens of hotels. This week it's the third time here and I will definitely return. The hotel has numerous good features. Excellent and friendly and professional staff, very clean and comfortable rooms, good lighting, very fast and free wifi and complimentary coffee in the lobby. The price has been... More 

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