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All 451 New York City hotels

Hotel Chandler

4.5 of 5 Hotel   |   12 East 31st Street, New York City, NY 10016 (Manhattan)
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90%
Ranked #49 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Richard W Toronto
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1,566 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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Toronto
1 review
5 of 5 stars Reviewed yesterday NEW

Air conditioner was my only complaint. I'm a light sleeper and I couldn't find a setting that was ideal. Great location in midtown. Excellent staff. Very nice room. Great bar and restaurant. Very enjoyable stay.

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Dallas, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel Chandler's staff will work hard to make your stay great. Unfortunately, very small bathrooms, slow elevators, and dated air conditioning units that might go out can make the stay a bit uncomfortable.

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Front Desk took care of me as though I were family! I am from the West Coast, and I had a very rough week in NYC with lost luggage, illness and a death in the family, and the Front Desk went out of their way to help comfort me, providing a room change immediately when requested, excellent medical referral,... More

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Hong Kong
1 review
2 of 5 stars Reviewed 2 days ago NEW

The price of the room is reasonable for NY standard. However, the superior room was small and dark. Perhaps I got the corner room that overlooks an internal courtyard but the carpet was worned and sticky. Note: better bring your own bedroom slippers.

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Peter Y, Thank you for taking the time to leave your comments. I am sorry you were disappointed in the size of the room. I looked at your profile and I do see the Front Office offered an upgraded room at an additional fee or a room move on the following day both of which you understandably declined. I... More

Cumberland
1 review
5 of 5 stars Reviewed 3 days ago NEW

After this first trip to Hotel Chandler, I find that I will make it my hotel of choice for business and pleasure trips to New York in the future. The staff is simply wonderful. The stylish and comfortable library served as a perfect area for a business meeting!

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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent location in midtown east. It is walking distance to most attractions, and a short subway ride to most others (although everything in NYC is). The rooms were a little small, but average by NYC standards, and quite comfortable. The thing that sets Hotel Chandler apart is that they really understand service. Every request was responded to, and taken care... More

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Howell, MI
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Three of us stayed in an executive suite room and were more than pleased- roomy layout,wonderful sundries, attentive staff( they even put in a third robe), relaxing public rooms, and convenient yet quiet location. I will be back!

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Sherman Oaks, Ca
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is the best hotel I've ever stayed at in NY! The room and bathroom were large, they had the most comfortable beds I've ever slept in and thick shades on the window so the room was extremely dark in the morning. I honestly can't say enough about our stay here!

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Horseshoe Valley, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great experience, would stay again. Clean, quiet rooms. Good beds/pillows. Staff is very friendly without being annoying. Complimentary coffee/tea in lobby was a nice treat and lots of seating. Good location, walk to MSG, PENN STN, subway, Union Sq. Lot's of good restaurants.

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Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 6 days ago NEW

I used to live in NYC and I came back for a weekend. I wanted to stay at The Library Hotel, but they were full, so I booked Hotel Chandler based on the great ratings. It's a nice place, I really liked my room and bathroom, and it was very clean, but I was honestly underwhelmed. Be forewarned that if... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Dana B., Thank you for taking the time to leave your comments, reviews such as yours assist us as we constantly strive to provide better customer service. Please note that we have taken this review to heart to make the billing process seamless for guests booking this package moving forward. I hope that despite the confusion regarding the food... More

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Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Tingo, TripOnline SA, Priceline, BookingOdigeoWL and Agoda so you can book your Hotel Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

672 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#25 Business Hotel in New York City #35 Luxury Hotel in New York City #38 Romantic Hotel in New York City #45 Best Value Hotel in New York City #48 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Recent remodeling and upgrading included the addition of JUNI a fine dining restaurant by 2 Michelin rated Chef Shaun Hergatt. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
Number of rooms
148

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