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All 451 New York City hotels

Hotel Chandler

4.5 of 5 Hotel   |   12 East 31st Street, New York City, NY 10016 (Manhattan)
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90%
Ranked #43 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
18_Jules_2008 Horseshoe Valley, Canada
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1,825 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
Horseshoe Valley, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great experience, would stay again. Clean, quiet rooms. Good beds/pillows. Staff is very friendly without being annoying. Complimentary coffee/tea in lobby was a nice treat and lots of seating. Good location, walk to MSG, PENN STN, subway, Union Sq. Lot's of good restaurants.

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Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed yesterday NEW

I used to live in NYC and I came back for a weekend. I wanted to stay at The Library Hotel, but they were full, so I booked Hotel Chandler based on the great ratings. It's a nice place, I really liked my room and bathroom, and it was very clean, but I was honestly underwhelmed. Be forewarned that if... More

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Dallas
1 review
2 of 5 stars Reviewed yesterday NEW

The hotel refused to honor the free valet parking offered on the internet. They acknowledged the offering is there. At checkin they didn't mention the valet charge, they just took the car. The sign in papers had the correct nightly rate but no mention of the valet charge. At checkout they would not honor the web deal.

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Bradford, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Lovely hotel, service great. Celebrated our 25th wedding anniversary in NYC and this hotel. Only one thing that we can say is there were building works across the road from our room but the hotel did warn us about this and they had asked that work did not start before 9am on the weekend. Would definitely return to this Hotel.

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Georgia
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall, we enjoyed our stay in the Chandler Suite at this hotel. Our room was on the ninth floor and was very quiet except for the air unit right beside the bed. However, we got used to it after the first night. The hotel was clean, staff friendly, 24 hour coffee/tea service was nice. There is a nice place for... More

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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Never heard of this hotel before, but booked for a short business trip, where the most important factor is "no problems." All the staff couldn't go out of their way enough to be friendly and helpful, with genuine smiles. Nice rooms, look like they've just done a refurbishment. Super clean. Very comfortable. Molton Brown shampoo a nice plus. QUIET, too!... More

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Buenos Aires, Argentina
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel is nice and clean, but do not expect to much space. The rooms are small and there are some difficulties looking for space to hang your clothes or using the bath comfortably. I would recommend this hotel for a short visit, one or two nights and if you travel alone. In that case this could be the right... More

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Avondale, Pennsylvania
Top Contributor
62 reviews 62 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I got a room in the newer section of the hotel and will definitely plan to stay here again if I need to be in the Flatiron or Murray Hill areas of NYC. Clean room, comfortable bed, desk, safe, Frette linens, Molton Brown soaps and lotions, free WiFi and a strong signal, good shower. Nice bar too. The restaurant is... More

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Limassol
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff make this hotel a wonderful option for accommodation in NY. They are all professionals. Very polite & friendly. The location (Midtown) is a plus. Just wonderful. The room was more comfortable than other hotel rooms we had stayed in.

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Whitchurch
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here some years ago and given the location and service received before, it was an obvious choice this time, and, if am ever lucky enough to be able to go back to New York it will be again. All the staff we met were very friendly specially Grant one of the bar men.

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Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Tingo, Agoda, TripOnline SA, Priceline, BookingOdigeoWL and Otel so you can book your Hotel Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

672 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#24 Business Hotel in New York City #31 Luxury Hotel in New York City #36 Romantic Hotel in New York City #40 Best Value Hotel in New York City #48 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Recent remodeling and upgrading included the addition of JUNI a fine dining restaurant by 2 Michelin rated Chef Shaun Hergatt. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
Number of rooms
148

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