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Hotel Chandler

Certificate of Excellence
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12 East 31st Street, New York City, NY 10016
Special Deal
Free breakfast with your stay
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1 room 1 guest
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Hotel Chandler
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2,236 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2236)
  • Mar-May only
    (608)
  • Jun-Aug only
    (757)
  • Sep-Nov only
    (429)
  • Dec-Feb only
    (442)
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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent service, staff and quality. The Chandler is in a great location on a quite block. This property is very well kept, the rooms are well appointed and clean. I would definitely recommend this hotel to others.

Review collected in partnership with this hotel

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Sydney, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A small hotel in a convenient location. The room was clean and nicely furnished but it was tiny, and we had a premium queen room so I'd hate to think how small the standard rooms are. There was no view but we didn't spend much time in the room anyway. The service was polite and helpful although we did have... More 

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Roswell
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel- very spacious rooms- excellent service- great location near many nice restaurants -comfortable bedding and towels- nice rain shower Turn down service with chocolate on pillow- great stay

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Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Small boutique luxury hotel in the center of Manhattan, located just off 5th Ave. Easy access to all the main attractions and subways. Close to Park Avenue restaurants. Friendly staff who gave us advice on purchasing tickets and getting to places. We checked out in the morning and our flight was late at night. The bellboy stored our bags, and... More 

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Vermont
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

What a great location! I really enjoyed my stay. The room was comfortable and tidy. There was plenty of closet and armoire space for my clothing, etc. I don't travel lightly either. I would definitely stay here again. The staff were very nice and accommodating as well.

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Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Ideally situated, small hotel. Close to all great visitor destinations & shopping of NYC. Excellent staff & service. Small rooms, but very quiet & lovely products in bathroom. Prices in bar were far too expensive. Staff were excellent.

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Ronceverte
1 review
3 of 5 stars Reviewed 5 days ago NEW

Got no sleep because of the staff working in the hallway radios wide-open screaming back-and-forth trying to get supplies out of the closet Manager was not nice at all! The lady was nice at the front desk if I would've had some sleep and the manager address the issue and then a good place say why they 200 when you... More 

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Sarasota, Florida
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here in August. My husband and I were on the 11th floor, the elevator was out. They had only two so the service people and all the guests had to use this little little elevator. We had them move our room to the 3rd floor so we could walk up and down, as my husband is claustrophobic and... More 

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Dominican Republic, Caribbean
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything's excellent in this hotel The bed very comfortable It easy to get a taxi The room service fast an good food The people in the hotel very friendly and excellent service. I recommend and I will say again

Review collected in partnership with this hotel

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Columbia, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

I would highly recommend the Hotel Chandler. It was my first visit to New York and everyone from the front desk staff, concierge service and housekeeping staff was very friendly and helpful. 5 stars!!

Review collected in partnership with this hotel

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Hotel Review Summarization

What travelers say

  • Great location(16)
  • Very clean(15)
  • Few blocks(6)
  • Penn Station(5)
  • Empire state building(4)
  • Good size(3)
Questions? Get answers from hotel staff and past guests. Ask a question

743 photos of this hotel

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Room/suite (96)
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Bathroom (47)
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Dining (10)
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Hotel & grounds (51)
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Pool/beach area (2)
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Other (95)

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Amenities (13)
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Chandler Suite (45)
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Deluxe Queen Room (40)
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Double Double Room (34)
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Executive Suite (35)
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Premium Room (31)
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Restaurants and Bars (23)
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The Hotel (56)

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Hotel & grounds (38)
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Business center/function rooms (1)
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Room/suite (27)
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Bathroom (3)
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Dining (20)
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Other (45)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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