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All 452 New York City hotels

Hotel Chandler

4.5 of 5 Hotel   |   12 East 31st Street, New York City, NY 10016 (Manhattan)
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89%
Ranked #56 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Maureen B Edmonton, Alberta
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1,622 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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English first
Edmonton, Alberta
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel Chandler was an excellent choice for our first stay in New York City! Location was excellent and central to many attractions! Friendly and helpful staff always available to offer assistance! Definitely recommend this charming boutique hotel!

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Caythorpe, England
Top Contributor
128 reviews 128 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

OK, staff are brilliant at this hotel (Thanks to Matt on concierge and the receptionist man with glasses whose name I have forgot - sorry). The hotel is well placed for mid-town, the Empire State Building and close to sub-way (Herald Square station) which is right by Macys. Hotel was very clean, bedroom was comfortable, but a little small with... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Tricky273, Thank you for taking the time to leave your lovely review. Our staff will be delighted to know that you enjoyed their service! I am very happy to hear that you appreciated the amenities we offer such as the complimentary Wi-Fi and our Molton Brown bathroom products. Our restaurant, Juni, was recently awarded the Wine Spectator Award of... More

Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed to the hotel Chandler for 1 week in May 2014. The hotel staff were excellent - so helpful and kind. The location was great - in a quiet location, but close to great eating places , and an easy walk to Times Square. Felt safe walking home late at night. Hotel room - although not overly large was... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear lorval, Thank you for taking the time to leave your kind comments. We are fortunate to be located in the heart Manhattan near the 34th Street shopping as well as major attractions such as the Empire State Building. I am happy to hear that you took advantage of walking! We look forward to welcoming you back during a future... More

Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our first trip to New York, and after reading a lot of reviews of hotels we decided to stay at Hotel Chandler, and it did not disappoint. Booking in was quick and efficient, staff was very helpful and very quick to open the doors for you. We stayed in a deluxe queen room no. 424, and to us... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Jlizcuk, Thank you for taking the time to leave your wonderful review! I am happy that you enjoyed your room as well as other hotel amenities such as the coffee and our business center. We look forward to welcoming you back during your next visit to New York! Sincerely, Kate Martin More

Greensboro, North Carolina
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff and services of the hotel were excellent. Everyone from my company stays there when they are in New York but management has told us the restaurant is off limits due to cost. Construction in the area is not that attractive but not a problem.

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San Sebastian - Donostia, Spain
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

In the 31th street and 5th avenue, close to Empire State building and Herald Square. Nice hotel and kind staff, clean. The room size is enough for two people and the luggage. A good choice to spend some days in NY.

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Mcmurray, Pennsylvania
1 review
3 of 5 stars Reviewed 6 days ago NEW

A bit overpriced for the size of the rooms. Alot of construction out front, which should continue through 2015. Needs a restaurant with better pricing, dinner for two at Juno's is about $120 each. Rooms are ridiculously small, but very nice and well appointed. AC worked great, as did showers, TV, etc.

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear John W, Thank you for taking the time to leave your comments. I am sorry to hear that you were discomforted by the construction across the street and hope that you managed to have a relaxing stay despite the inconvenience. I do see that you were moved to a room that was more to your liking. Based on our... More

Reading, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel Chandler is a charming boutique hotel based 2 minutes away from the Empire State Building. In the reception you will find free tea and coffee and an Apple Mac and printer for your business needs. There is a bar and restaurant by the entrance. The rooms were of average size but very comfortable. We were three in a room... More

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Sandwich, Illinois
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, just a few blocks from The Empire State building and metro stations. Nice room friendly staff. We did not eat or drink at the bar, so not sure how they were. They offered breakfast as well, but we did not partake. We had a double room, free wifi. We arrived early, the room was not ready, but we... More

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Tel Aviv, Israel
1 review
4 of 5 stars Reviewed 1 week ago

We stayed there for 4 nights and we liked it very much. The staff is very kind, always asking if we need anything, the room was clean and good, although a little small. But it had all that we needed. We also enjoyed that they have wifi everywhere, which was very helpful.

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Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#27 Business Hotel in New York City #38 Family Hotel in New York City #40 Luxury Hotel in New York City #45 Best Value Hotel in New York City #54 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Recent remodeling and upgrading included the addition of JUNI a fine dining restaurant by 2 Michelin rated Chef Shaun Hergatt. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
Number of rooms
148

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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