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Hotel Chandler

4.5 of 5 12 East 31st Street, New York City, NY 10016
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#56 of 453 Hotels in New York City
1,675 Reviews 4.5 of 5 stars
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1,675 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tracy, California
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for our girls getaway vacation in September 2014 for 5days/nights. The room was small but nice and clean and housekeeping did an excellent job each day cleaning and turning down our room each nite. the view was horrible I was looking at other rooms across a rooftop, but it didn't bother us we were hardly in the... More

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location good. But room was not comfortable due to heat and noise. Try a higher floor and a room not on the alley off 2nd floor. Room had no direct daylight. Thankfully, we stayed only one night. Expensive for a very uncomfortable room experience.

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Winchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is great, definitely recommend. Not too expensive for central NY, comfortable rooms and beds. Just off 5th Ave and a 5 min walk from Empire State Building. Central to everywhere else. Staff have been great, for example we had a small problem with our room (leaking shower) and they could not have done any more, offering us alternate... More

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Salisbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel Chandler is in a great location for everything you want to do in the city. All staff are really friendly, and want to help you at any interaction. The rooms are neat and tidy, the only poor bit was the room literally had no natural light, but we only went back to the hotel to sleep. Free tea down... More

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pluses: Very nice staff, central though uncharming location, great toiletries, nice bed. Free wifi. Minuses: muzak and TV blaring in lobby, slow elevators,small, expensive room with view of an air shaft. final conclusion: stay here if you must, if the location works for you. and the price. but i'm sure there are more charming, funkier places to stay.

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Letchworth Gardent City
1 review
5 of 5 stars Reviewed 3 days ago NEW

We received a warm welcome and very much enjoyed our stay at this hotel. Excellent location a short walk from the Empire State Building. We had a couple of issues with the temperature of our room and requested lighter bedding. Sorry to say that we just had another duvet delivered to our room. We ended up sleeping under the sheet.... More

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Alderley Edge
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel Chandler is a well sighted central Manhatten hotel just a stone's throw from 5th avenue and The Empire States Building. All the staff were professional, courteous and friendly, always happy to help and showed genuine interest in us. The rooms are a bit small but very comfortable and well furnished. Would defiantly go again.

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London, UK
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with a friend, back in February. We very much enjoyed our stay. The staff were pleasant, polite and accommodating. We liked being able to get a drink from downstairs (tea, including herbal, coffee, etc) and take it up to our rooms, rather than have all the usual facilities cluttering up surfaces in the bedroom. The hotel is... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear AS75, Thank you for taking the time to leave your lovely comments. I am happy to hear that you enjoyed our location near the Flatiron district, and if you are visiting us this fall, I would highly recommend participating in one of our complimentary Streetwise walking tours. These tours are running through November 30th and give guests an opportunity... More

Nenagh, Ireland
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent location in Midtown Manhattan - walking distance to all locations. Great staff, good size rooms and very quiet, would absolutely recommend. As a frequent visitor to NY, this is a great hotel

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We couldn't have been happier with our stay at Hotel Chandler. The room was immaculate; the location perfect for our sightseeing needs. The rain was unfortunate, but the Hotel Chandler had umbrellas waiting for us! We discovered one of our favorite restaurants right around the corner!

Was this review helpful? Yes 2
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Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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