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Hotel Chandler

4.5 of 5 12 East 31st Street, New York City, NY 10016
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Certificate of Excellence 2014
Hotel Chandler
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1,870 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars NEW

The hotel us in the perfect location for everything in the city! The staff were all very friendly and helpful, I had recently hurt myself which meant I needed a bath tub rather than a shower which they were able to give us. The room we had was cozy With all the facilities we required. I would defiantly staff here... More 

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Yardley, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had a short but wonderful stay at the Hotel Chandler. The staff were very friendly and helpful and we can't wait to return. The location is ideal and we found that we could walk to everywhere on our list.

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel speaks for itself in photographs; but as someone who travels 20-30 times a year I want to emphasize how extraordinary the hotel staff is at the Hotel Chandler. Friendly, helpful, and positive!

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

Quiet, clean, comfortable and great friendly staff. One of the best and most reasonably priced hotel stays I have ever had in NYC. Great location - close to all NY offers. I will definitely return! MJ Hudson

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

I loved that the room temperature could be adjustsed to my needs, since it was horribly cold - which I'm not use to being. It was warm, cozy for one (I can't imagine two people in that room AT ALL). The restaurant was nice, but very pricey, although that may be more of a Manhattan thing. It's in ealking distance... More 

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Trinity, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel has a warm, personal feel to it. Stands out against the larger, chain competitors in the area. I recently had the pleasure of staying at Hotel Chandler for business. The staff in the hotel and adjoining restaurant are top notch. Friendly, courteous and eager to accommodate guests. The lobby has beautiful, large seating areas which are suitable for... More 

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Mrsstaecki: Thank you so much for the wonderful review. I am so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back, Yours sincerely, Kate Martin More 

Miami
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very comfortable hotel in great area. Staff is very friendly and helpful. There is fresh coffee and tea in the lobby the entire day and evening and the two separate lobbies resemble more a comfortable living room then a hotel lobby. This was our second stay in the Chandler and the service was both times utmost efficient and friendly and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Nutley, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Hotel Chandler is a part of the Luxury Small Hotel group. Beautifully appointed rooms, lobby and library. Our only disappointment was that the bar and Juni restaurant are closed on Sunday. However there are many places to dine and have a cocktail in the area. The morning coffee and tea are a nice touch. Comfortable beds, nice bathroom with... More 

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear jack s: We appreciate you taking the time to post a review. My apologies that the bar was not open on Sunday and I do hope that we were able to recommend a good place for you to go to. We hope to have an opportunity to welcome you back, Sincerely, Kate Martin More 

Bishops Stortford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Me and my partner stayed at Hotel Chandler for 4 nights, we arrived via the air train and subway which was extremely easy and saved the pennies for the NYC shops and attractions. You also get there a lot quicker as there is no traffic and no queue. The hotel has a great location, is approximately 2 blocks from Empire... More 

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Vega Baja, Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago NEW

A great hotel for a very reasonable price. The room, the service and the staff are excellent. And the location is perfect. We only had to use taxi service once since everything we were interested in was within walking distance.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
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Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelTravel.com, Priceline, Hotwire, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Hotel Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#39 Business Hotel in New York City
#45 Luxury Hotel in New York City
#48 Romantic Hotel in New York City
#50 Family Hotel in New York City

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