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All 446 New York City hotels

Hotel Chandler

4.0 of 5 Hotel   |   12 East 31st Street, New York City, NY 10016 (Manhattan)
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Hotel Chandler
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Ranked #50 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Gabriella M Johannesburg
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1,620 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is perfect. Close to the metro. A few minutes walk from lovely restaurants. Staff are so friendly and warm It is a small hotel which makes it more intimate. Really enjoyed our stay! Thank you to the hotel staff. Especially David

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Sound Beach, NY
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed one night at this hotel when we were in town for Tartan Day. The hotel is beautiful, very clean, and the staff is incredibly nice and efficient. The room was quite nice and had a very pretty tiles bathroom. They also had Molton Brown toiletries, I love that brand! We would stay here again in... More

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Toronto
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a great location. It was clean and quiet and the staff were very friendly. The doormen were great to hail cabs for us. They ran down the street to get them. I'll definitely stay again.

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San Juan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our recent two night stay at Hotel Chandler was such a charming experience. The rooms are small but modern and clean. Lots of luxuries to make our stay cozy and quality. The large, comfortable lounges in the hotel make up for the small seating areas in your room. Great staff too. I felt like I had found a special place... More

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Hotel Chandler is one of the best hotels I have visited in NYC. The front desk staff was exceptional in their helpfulness and professionalism. Rooms are standard NY quality-small but clean and very quiet. The bathrooms are clean and larger than most in NY.i would definitely stay here again.

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Philiadelphia, Pa
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed during a business trip to NYC. This is a great option convenient to Penn Station and MSG, close access to everything in midtown but not in the bustle. Room was small, but clean and comfortable, with a nice sized wardrobe. The bathroom was spotless (very important to me!) with a big glass shower. I liked having 24hr coffee/tea available... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Lori44: I am delighted that you enjoyed your stay with us! You will be happy to know we have decided to hire am additional bellman as we want to ensure that every guest needs are met. Whether needing a cab or and escort to your room we want to ensure no one is waiting for a bellman or doorman... More

London
1 review
5 of 5 stars Reviewed 3 days ago NEW

A very fine hotel with excellent service and facilities. If our budget permits, we would definitely choose this hotel to stay whenever we come to New York. The only problem was the booming electronic sound.

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Santa Rosa, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

Amazing, friendly staff. Great location. Room was small but clean and cozy. The hotel had an overall warm, modern yet elegant look to it. Great food and excellent cocktails at the bar!! I would definitely stay here again on my next trip to NYC.

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Naantali, Finland
Top Contributor
147 reviews 147 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights while in business trip. Location next to Empire State Building is ideal for both tourists and business travellers. Service is here excellent throughout the whole staff. I used gym quite many times and it was indeed practical but a bit small. Free wifi is included for the room price. If you can, try to... More

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ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Lemmy75: Thank you for your recent review. I am happy you enjoyed your stay with us and found our location to be good for your business trip. We hope we have an opportunity to welcome you back, Sincerely, Kate Martin General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 4 nights in a double queen. Lovely room, comfy beds with a selection of pillows. Some nice touches in chocolates on bed and Molton & Brown products. Individual airccon in the room was handy! Great location just around the corner from Empire State Building. Its on a quiet street which is fanastic for being able to sleep! Staff... More

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Additional Information about Hotel Chandler

Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Chandler Hotel
Address: 12 East 31st Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Best Value Hotel in New York City
#31 Business Hotel in New York City
#34 Luxury Hotel in New York City
#40 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Chandler 4*
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Recent remodeling and upgrading included the addition of JUNI a fine dining restaurant by 2 Michelin rated Chef Shaun Hergatt. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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