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All 446 New York City hotels

Holiday Inn SoHo New York

3.5 of 5 Hotel   |   138 Lafayette Street, New York City, NY 10013 (Manhattan)
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Ranked #317 of 446 hotels in New York City
A recent review
5 of 5 stars reviewed 3 days ago
Ben q Boston, Massachusetts
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744 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So before I continue, I need to say that I am bias since I got upgraded to a suite for free. Even if it wasn't for the free upgrade, I would give 5 stars. Anyways, onto the review... I decided to visit Manhattan and booked a room for 3 people. When I checked in, I was told by the receptionist... More

Was this review helpful? Yes
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Ben, Thank you so much for taking the time to share your experience on TripAdvisor, I'm very happy to hear that you enjoyed your stay and found the location and service to be optimal. We often hear from our guests that these are the main reasons they like our hotel. Kind regards, Ayman Agamy General manager More

Paris, France
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booked this hotel through hotwire for a 1 night stay. Despite arriving at 6:20 pm, my check in was delayed for 30 minutes because of a system issue, so I had to wait in the lobby for all that time. I understand this kind of things can happen, but when you are supposed to check out the following morning at... More

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear John, Thank you for staying with us and sharing your feedback via TripAdvisor. We are very sorry for your guestroom experience and for the delay due to system outage on your day of arrival. Even though we try our best to accommodate all our guest requests, at times it is not possible to do so especially if the reservation... More

Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed there for a week, rooms were nice and clean. Housekeeping was also very prompt. Bellman gave fantastic service and advice. Very well located, anything you will need is within walking distance, or else a short trip on the subway works as well. Had some issues with the booking prior to my staying at the hotel, all thanks to Ms... More

Was this review helpful? Yes
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Jeffery, Thank you for your feedback and kind words, I'm very pleased to know that you found the service from the Bellman to housekeeping as well as Hassan to be fantastic. Thank you so much and I hope to see you again very soon, Ayman Agamy General manager More

Hong Kong, China
Contributor
16 reviews 16 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed a week in the hotel and found the hotel clean and functional, but felt that a rebranding to Holiday Inn Express will be more appropriate. The good: - Rooms are clean (small but relatively more spacious than similarly-priced hotels by NY standards) - Concierge has been helpful (though they mixed up my package saying that it's been collected cuz... More

Was this review helpful? Yes 2
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Guest, Thank you for your feedback, I'm glad that you found the rooms to be clean and the concierge staff to be helpful. We do offer many amenities that are associated with being a full service Holiday Inn such as Room service and full restaurant as well as the Bell and concierge service that you yourself enjoyed. We also... More

Grimbergen, Belgium
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very well located. In the middle of Soho, China Town and Little Italy, Tribecca. Walking distance to financial district and ground zero or brooklyn bridge. And Subwau that connects to all important places in the city, just around the corner! Breakfast buffet is ok and we had a very large room with city view on 14th floor... More

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Erik2208382, Thank you so much for sharing you experience on TripAdvisor, I'm thrilled to know that you really liked the location of the hotel. We do have a wonderful location that is central to everything worth doing in the Big Apple. I do hope to welcome you again soon, Kind regards, Ayman Agamy More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel in a great part of town. Good value for location. Rooms were clean and service was good. Bit loud as are many of the Manhattan hotels as the trucks come through during the night. Rooms HVAC could use some updating.

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear 99ks99, We appreciate your review of your recent stay at our hotel. We are glad to hear you found our location convenient for your activities in the city and that we provide great service and very clean rooms. I understand that there was some street noise associated with being in the heart of town. and I apologize for that.... More

Dublin, Ireland
Top Contributor
125 reviews 125 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here recently on a business trip. Was medium priced , which I suppose is a plus for New York , very convenient for subway , close to good restaurants but after that pretty mediocre The rooms were clean but shabby. Bathrooms small and cold. Area outside very down at heel and reception was up an escalator on upper... More

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Motorsportenthuisias, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry to hear you were disappointed in the comfort and appointment of your guestroom. We will take your comments under consideration as we work to improve our guest experience moving forward... More

london
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for 8 days,4 for business and tagged on 4 for leisure. The location is good, and the staff are friendly and good enough. The rooms are clean and get cleaned every day which is good. I paid extra for a room with a city view on the 14th floor, granted the view is nice, however there are serious... More

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Gavani, Thank you for your feedback, I'm truly sorry for the problem you experienced with heating system. Please contact me directly so we can make sure this matter is corrected to your satisfaction.. our service and accommodation are the most important thing that we offer to our guests. and I really believe that this matter could have easily been... More

Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very clean rooms and, while maybe not the biggest they aren't small either. The water pressure in the shower was great and the staff at check in were very nice and efficient. There is a bar in the hotel also which was nice.

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Joshua, Thank you very much for taking the time to share your experience on TripAdvisor, We appreciate your feedback and glad that you enjoyed your stay. Hope to see you again soon. Best regards, Ayman Agamy More

København, Staden Kobenhavn, Denmark
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were staying in NYC for around 10 days and were searching for a great location at reasonable price. The Holiday Inn was an excellent choice. A clean, solid hotel with good service and friendly staff at almost all times. Breakfast had healthy options but if you are all bacon and eggs, this is where you will get lucky.

Was this review helpful? Yes 1
AYMAN A, General Manager at Holiday Inn SoHo New York, responded to this review

Dear Thomaslikestrips, Thank you so much for taking the time to write a review about your experiwnce, We do try to offer the best value for your money hoping to make good memories for all our guests. Best regards, Ayman Agamy General Manager More

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Additional Information about Holiday Inn SoHo New York

Also Known As:
Holiday Inn Soho New York Hotel
Holiday Inn Soho New York Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Soho
Holiday Inn Manhattan
Address: 138 Lafayette Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#265 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn SoHo New York 3.5*
Official Description (provided by the hotel):
New York's best kept secret with an enviable location on Lafayette Street that borders SoHo, Chinatown and Tribeca and just steps from Little Italy and Greenwich Village. Whether you are in town for business or leisure, the Holiday Inn SoHo New York provides you with easy access to all the Big Apple has to offer. Free WiFi, Fitness Center, Restaurant and Bar. ... more   less 
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