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W New York - Union Square

4.5 of 5 201 Park Avenue South, New York City, NY 10003
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W New York - Union Square
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W New York - Union Square
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947 reviews from our community

Traveler rating
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    121
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W New York - Union Square
See the most recent reviews
1 review
4 of 5 stars Reviewed October 14, 2014

Stayed here at the beginning of October, coming from Boston on a business trip. This is not a typical W hotel, as I previously stayed at W in Paris and W Istanbul and expected more class and interior design chique. The hotel has very professional staff though, and rooms are quite spacious, comparing to other W hotels in NYC. On... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Rustam, Thank you so much for taking the time to write a review on your experience with us. I am glad our team was able to iron out the minor issues you faced during your visit. If I can be of any assistance on an upcoming visit please feel free to contact me directly at Gerald.Tellez@WHotels.com. I look forward... More

Rockville, Maryland
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 12, 2014

Just had another great stay at the W Union Square. I cannot say enough good things about this property. The staff is so pleasant and attentive. The room was lovely and clean courtesy of a well run housekeeping staff, and by any standard a big room (for NYC a huge room and quiet) with all the amenities. The W Union... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Fran, Thank you so much for taking the time to write us about your visit. I am glad you had a wonderful time with us again! I will share your wonderful comments with the members of my team. I know Rich and Natalie always love reading their names on our reviews. I can't thank you enough! I look forward... More

Harrison, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2014

Stayed overnight at the W for my birthday. I arrived to an upgraded room which was spacious and so comfortable. My husband contacted the hotel in advance to ask for something special and Tanya arranged the loveliest surprise when i arrived. Fresh flowers, champagne and beautiful cakes welcomed me. The location is terrific, the staff friendly and helpful and i... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Storkling, Thank you so much for taking the time to write a review on your experience at W New York Union Square. I am glad you had a wonderful visit and our service really stood out. Tanya is a true asset to our hotel and delivering on that Whatever Whenever service. I hope you had the opportunity to visit... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2014

The hotel is in a great location. They were very accommodating (early check in). The rooms are clean, the service is stellar. The concierge made reservations for us for brunch. The bar is lively in the evening with great drinks. Will definitely stay here again!

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Shane, Thank you for taking the time to write a review on our hotel and your experience. I am glad you enjoyed your visit on such a special occasion. We look forward to your next visit. All the best, Gerald Tellez More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

My fiance and I had an awesome stay at the W Union Square last weekend in NYC. I had done a lot of research prior to booking at the W because I planned to propose to my girlfriend (now fiance) last weekend on a surprise trip to New York. I wanted to stay at a nicer place in the city... More

Was this review helpful? Yes 3
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Jonathan, Thank you so much for taking the time write a review on your stay with us. I truly appreciate you sharing all your experiences with all of us. If I can be of any assistance on an upcoming visit please feel free to contact me directly. All the best, Gerald Tellez gerald.tellez@whotels.com More

Toronto, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 3, 2014

Union Square is a great location central to everything, close to the subway, shopping (Nordstrom Rack is across the street) and good food. The rooms were a good size from NYC, sleek, clean, and comfortable. The concierge is helpful if you have any questions. As per food, there is a great food market that's open in the summer months. A... More

Was this review helpful? Yes 1
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Wilymay, Thank you for taking the time to write a review on W New York Union Square. We appreciate all of our guests sharing their experience with us. I am glad you enjoyed your visit and all the neighborhood has to offer. If I can be of any assistance on an upcoming visit please feel free to contact me... More

Washington DC, District of Columbia
Top Contributor
453 reviews 453 reviews
43 hotel reviews
924 helpful votes 924 helpful votes
5 of 5 stars Reviewed September 30, 2014

Great location matched by efficient and friendly service. Prompt valet. Smooth and effortless check in and check out. Fast elevator. Although I'm not the biggest fan of their contemporary room decor, the views from our room was splendid. The common spaces of the hotel are so zen it seems to have a calming effect on the guests. Everyone seem prim... More

Was this review helpful? Yes 1
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Ebbtide, Thank you so much for taking the time to write a review on W New York Union Square. We always appreciate all of our guests comments about their visit with us. If I can be of any further assistance on an upcoming visit please reach out to me directly at Gerald.Tellez@WHotels.com. I look forward to your return. All... More

San Francisco
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

The W is centrally located, kitty-corner from Union Square. What this means is you can hop into any taxi and just say "Union Square" and you will get to within one block of the hotel. Wide taxi lanes around the Square means you can easily exit the cab at curbside, orient yourself and walk to this hotel sited at the... More

Was this review helpful? Yes 3
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello CityGuide, Thank you so much for taking the time to write a review on your experience at our hotel. I am glad you enjoyed your experience from start to finish. I will share your wonderful comments to our teams. If I can be of any assistance on a future visit please let me know. All the best, Gerald Tellez... More

Taipei, Taiwan
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 27, 2014

I lived in NYC for several years and it's always feel good to come back again. Instead of staying in Times Square like other tourists, I prefer this W Hotel in Union Square as you can find yourself closer to local New Yorkers. Union Square has lots of good restaurants and bars, also fantastic farmer's market on the Saturday. The... More

Was this review helpful? Yes 1
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Jason, Thank you so much for sharing your experience with us. We always appreciate all of our guests comments. I am glad you enjoyed our neighborhood and all it has to offer on your trip. If I can be of any assistance on an upcoming return visit please reach out to me directly at Gerald.Tellez@WHotels.com. I look forward to... More

Buenos Aires, Argentina
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 26, 2014

I feel really good each time I came to the W Union Square. People are very friendly and kind. The rooms are big and comfortable and The Living Room Lounge is cool. "Nothing is perfect", you have to pay for the in-room wifi service and the area is noisy with ambulances, firefighters... but this is New York. Nevertheless, I really... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Claupt, Thank you so much for sharing your experience with us. I am glad you enjoyed your stay in New York City. Please reach out to me directly at Gerald.Tellez@WHotels.com when you plan on visiting. I look forward to hearing from you. All the best, Gerald Tellez More

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Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square

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Staying in Flatiron District

Neighborhood Profile
Flatiron District
Offering many of the city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets - much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighborhood, Madison Square Park is best known for being home to a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
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