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All 451 New York City hotels

W New York - Union Square

4.5 of 5 Hotel   |   201 Park Avenue South, New York City, NY 10003 (Gramercy Park)
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78%
Ranked #142 of 451 hotels in New York City
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
emmagoldman NYC
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876 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
NYC
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Last weekend was my second stay at this hotel and unfortunately was a negative experience, as opposed to my last visit. There was a considerable volume of guests but nevertheless, as this is a luxury hotel (and costly) I have high expectations. I ordered The Sunday NY Times; it never arrived (after 2 phone calls). Staff, though helpful, seemed overwhelmed.... More

Was this review helpful? Yes 1
canada
Contributor
16 reviews 16 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just retuned from 4 days in NYC. The W at Union Square is within easy walking distance to shopping, restaurants, shows. The hotel itself is a typical W hotel. Nice decor, boutique feel.... I would make sure to ask for the complimentary Dasani water as the 2 bottles of Smart water in the room are $9.00 each. A bit extreme,... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Pat, Thank you so much for taking the time to write and share your experience with us. I am glad you enjoyed your stay with us. I hope you had the opportunity to dine at 201 Restaurant and Bar when you were visiting. I will share your great comments with my team! Should you need anything on a future... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

As a native new yorker, I have had my fair share of hotel experiences, amazing restaurants and trendy night life. But I have to say the W Hotel surprised me with its overall experience. Me and my fiancé recently got a new puppy and found that the W accommodated pets. Which is great! We got a pet friendly room with... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello bbmed55usa, Thank you for sharing with us your experience at our hotel. I am glad you enjoyed your visit. We love our guests with pets and pride ourselves in delivering that Whatever Whenever service with every interaction. I appreciate your kind words and will share them with my team. Should you need any assistance on an upcoming visit please... More

New York City, New York
Top Contributor
51 reviews 51 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

The W times square is one of my favs in NYC. The lobby is huge and their is free wifi throughout. The lobby bar is great and the staff is equally as nice. The rooms are a bit small, however this is NYC. I highly recommend the W

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Eric, Thank you for writing about your experience with us. It is always nice to read such raving reviews. We look forward to your return. All the best, Gerald Tellez More

New York City, New York
Top Contributor
61 reviews 61 reviews
56 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are 4 different W hotels in NYC, but this is my favorite - the location (in Union Square) is amazing, the staff friendly, the rooms surprisingly large and well appointed, and there is a great scene at the bar and restaurant in the lobby. Highly recommended.

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Jeremy, Thank you for taking the time to write about your recent experience with us. It is always nice to read such wonderful comments about our hotel. I am glad you enjoyed your visit. Please reach out to me directly when you plan on visiting us again! Gerald.Tellez@WHotels.com I look forward to your return! All the best, Gerald Tellez More

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I just stayed for a week at the W Union Square with my husband. I can tell you that the staff bent over backwards to make sure we were comfortable and had the room we desired. The location of the hotel is the best & most central spot you can pick in Manhattan. The hotel is classy, clean and the... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Susan, Thank you so much for sharing your recent experience at our hotel. I hope you had the opportunity to enjoy an evening at 201 Restaurant and Bar! I will share your wonderful experience with my teams. Should you need any assistance on an upcoming visit please reach out to me at Gerald.Tellez@WHotels.com. I look forward to hearing from... More

Seattle WA
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

W has taken an old building in Union Square and "W-ized" it very well. Hip decor that you'd expect, but aside from great water pressure in the shower (thanks to an old, big-pipe building) the thing that stands out is the friendly, responsive staff. From chambermaids to room service delivery to front desk, they make it a pleasure. Rates are... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Skibip, Thank you so much for taking the time to review W New York Union Square. I truly appreciate how you highlighted "it is all about the service". I will share your wonderful comments with my team. If I can be of any assistance on an upcoming visit please reach out to me directly at Gerald.Tellez@WHotels.com. I look forward... More

New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

After a long wait between paydays a small ship came in and this gastronomy gal decied to treat my partner to a spoiled night in a great hotel, I enlisted the restaurant staff of the w hotels main floor eatery a great supervisor , sorry I never got your name but your worth a million. And the amazing MIMI a... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Mia, Thank you for writing such an amazing review on your stay with us!! I will share all of your wonderful comments with the members of our team in 201 Restaurant and Bar! I love how they really personalized your experience! If I can be of any assistance on an upcoming visit please reach out to me directly at... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Dear W Hotel Union Square: I along with my sister-in-law Nicole my daughter Clarke and my niece Ava, recently enjoyed an amazing stay at W Union Square. Besides feeling welcome and comfortable this stylish hotel delivered wonderfully on its signature service – and as such the real “stars” of this hotel must be mentioned by name as follows: Silotte Dauphine:... More

Was this review helpful? Yes 1
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Patty, Thank you for taking the time to write and share your experience with us. We always appreciate when our guests write reviews and highlight members of my team. I will share your wonderful comments with Sillotte, Bernardo, Tanya, Eddie, and Stella. I know they always go above and beyond to make our guests feel right at home. I... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the W Union Square with my wife for a night in May for my birthday. Awesome rooms, friendly staff. They went above and beyond to make our stay memorable. Would definitely recommend. 5 stars!

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Gabe, Thank you for taking the time to write about your experience with us. I am glad you enjoyed your trip to New York City. I will share your wonderful comments with the members of my team. If I can be of any assistance on an upcoming visit please feel free to contact me directly at Gerald.Tellez@WHotels.com. I look... More

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Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W New York - Union Square 4.5*
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#29 Green Hotel in New York City #92 Luxury Hotel in New York City #93 Business Hotel in New York City #103 Romantic Hotel in New York City #142 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 
Number of rooms
270

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