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W New York - Union Square

4.5 of 5 201 Park Avenue South, New York City, NY 10003
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W New York - Union Square
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W New York - Union Square
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964 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have never had a Hotel treat me like a VIP like this place did, they went out of their way to make my stay easier for me.The room was spacious, the bathroom big and well light and very clean. I was in New York to see my daughter who ended up in the hospital and The W really helped... More 

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Houston, Texas
Contributor
16 reviews 16 reviews
4 of 5 stars Reviewed 1 week ago

We stayed there for 4 days, the concierge is great and over the top, super helpful. The front desk personal luke warm. Very expensive. The bar is great, great cocktails, a happening place. Adjacent to Union square.

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

david del valle was the most helpful bellman i have ever experienced. he is truly a special person, and i greatly appreciated all he did while i was staying at the hotel. from storing bags to delivering bags, to getting me in a taxi with alot of luggage, his service was exceptional.

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Houston, TX
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a long weekend in the city and couldn't have enjoyed our stay more. The hotel has an awesome location right on Union Square (great central stop on the metro and near a bunch of bars, restaurants, shops.) The staff was very friendly - so helpful and courteous. And lastly, the rooms are nicely decorated and well... More 

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Centreville, Virginia
Top Contributor
235 reviews 235 reviews
55 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

Maybe I don't completely get the "W concept" I recognize that these tend to be 4-star rather than 5-star properties but I think they tend to be more style than substance. The location for this property is awesome. I was staying with a friend and we were given a room on the top floor, the room wasn't huge but it... More 

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Oakland, CA
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for five nights before Thanksgiving. Had business and extended the trip. Location: great, walking to a number of fantastic restaurants, subway near and always able to quickly find a cab or Uber. Also the Union Square farmers market has a good assortment even during November. And there are a number of good breakfast spots nearby - favorite was Breads... More 

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Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for our honeymoon in October 2010. Fantastic hotel in great location. Service was brilliant and hotel bar great place to have a drink and relax while watching the world go by. Access to the club as well as a resident. Would highly recommend.

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Charlotte, Thank you for writing a review on your experience with us. I am glad you had a great visit with us again. I will share your wonderful comments with my teams. We look forward to your return. All the best, Gerald Tellez More 

Milton Keynes, United Kingdom
Top Contributor
66 reviews 66 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We used this hotel as a base to visit most of the NY sites. We chose to walk, so it is doable if you are fit and don't mind walking. The subway is close by if you prefer. Rooms were pleasant and could not be faulted. Elevators were a bit of a nightmare sometimes as we had to wait a... More 

Was this review helpful? Yes 2
Paris, France
Top Contributor
821 reviews 821 reviews
122 hotel reviews
388 helpful votes 388 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A bit of improvement but still not as W should be - that being said, the location remains excellent and knowing the shortcomings of the hotel, the level of disappointement is lower. In a positive side, rooms are nice, especially if you get an upgrade (difficult, even as a Platinum member); location is top notch; on less positive side, the... More 

Was this review helpful? Yes 1
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Scipion-Paris, Thank you for taking the time to write a review on our hotel. We appreciate all of our guests feedback and concerns. We will share your comments with the members of our team in our restaurant. Please reach out to me prior to your next trip to our location, I will do my best to make sure you... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed in NYC for business many times, and this was my first time at the W Union Square. Often times, W hotels remind me of the nineties - modern, faux flash decor, ambience etc. I was pleasantly surprised by the Union Square W. Here is what I liked: Great beds Roomy rooms Nice natural light and big window Fairly... More 

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Brandywigs, Thank you so much for taking the time to write a review on your recent visit with us. Thank you so much for your kind review on the hotel and its amenities. I am sorry that other guests kept you awake at night. I hope you brought this to our attention so we had the opportunity to make... More 

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Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, HotelTravel.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your W New York - Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#37 Green Hotel in New York City
#76 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
#106 Business Hotel in New York City
#149 Family Hotel in New York City

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