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All 451 New York City hotels

W New York - Union Square

4.5 of 5 Hotel   |   201 Park Avenue South, New York City, NY 10003 (Gramercy Park)
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79%
Ranked #142 of 451 hotels in New York City
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed today
maddycakes9 Belle Isle, FL
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880 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Belle Isle, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

The W Union Square is my home away from home! I wouldn't (and won't) stay anyway else in the city. Conveniently located in the heart of Union Square, it is easily accessible to shops, restaurants, parks…you name it. The minute I walk in the door, I am greeted by name! The staff is just like family to me -- from... More

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Honolulu, Hawaii
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the W Union Square for 2 nights. It was conveniently located in the heart of Union Square, walkable to many shops and restaurants and easy access to stepping out to a cab being available at anytime. The service was excellent. From the time we arrived to the time we departed. Everybody was helpful, informative and excited to... More

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Biloxi
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Staff knew me by name within hours of arrival. I had a small medical problem. I could have used the house Dr., but the conceirge pointed me to an Urgent Care facility is just a few blocks away. Room was very large by not only NYC standards, but any standard. Based on my experience, I will always insist on staying... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed recently with my family. It is a very cool hotel. The staff is very focused on taking care of the guests. It is a beautiful hotel in a premier location, right on Union Square. The hotel bar/ restaurant is also very nice.

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in a good sized 1 br suite and were very happy. High floor with good views. Everything was very nice in the room but the shower head could have been a bit better. The lobby bar/restaurant was very good and the service was generally excellent. Since we were staying there to attend a wedding we were not looking... More

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Boston, MA
Top Contributor
102 reviews 102 reviews
102 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

W hotels in NYC are very dicey; they're often overpriced and trade some level of glamour and design for functionality. Rooms are also notoriously tiny. Fortunately, I didn't have that problem at the W in Union Square. Not sure which room I was placed into, but it was plenty spacious enough for me and several guests to have a few... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I absolutely enjoyed myself at this hotel. It was very clean; the staff was extremely friendly and helpful. I received an email from the manager during my stay and I found that was extremely professional. I thoroughly enjoyed my time here. I will be returning.

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Jasmine, Thank you so much for your review on your visit with us! I am glad you enjoyed your stay. I hope you had the opportunity to enjoy our new restaurant 201. Should you need any assistance on a future visit please contact me directly at Gerald.Tellez@WHotels.com. I look forward to hearing from you. All the best, Gerald Tellez More

Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

You know you're in the right place when you are greeted the way you'd like to be greeted upon getting home every evening as you approach the front door; when the staff remembers your name and your wishes and responds accordingly. Consistently. When the rooms have just enough 'chic' to make you feel you are somewhere special, when the folks... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Rick, Thank you so much for taking the time to write a review on your recent visit with us. It is always nice to hear such raving reviews on your experience. I am glad you found your new home away from home in New York City. Should you need anything on an upcoming visit please feel free to contact... More

NYC
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Last weekend was my second stay at this hotel and unfortunately was a negative experience, as opposed to my last visit. There was a considerable volume of guests but nevertheless, as this is a luxury hotel (and costly) I have high expectations. I ordered The Sunday NY Times; it never arrived (after 2 phone calls). Staff, though helpful, seemed overwhelmed.... More

Was this review helpful? Yes 2
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Emma Goldman, Thank you for taking the time to write a review on our hotel and your experience with us. Please accept my sincere apologies for all the inconveniences you shared. I will share your experience with my team and hopefully when you return to visit us you notice a difference in the level of service we provide. I... More

canada
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Just retuned from 4 days in NYC. The W at Union Square is within easy walking distance to shopping, restaurants, shows. The hotel itself is a typical W hotel. Nice decor, boutique feel.... I would make sure to ask for the complimentary Dasani water as the 2 bottles of Smart water in the room are $9.00 each. A bit extreme,... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Pat, Thank you so much for taking the time to write and share your experience with us. I am glad you enjoyed your stay with us. I hope you had the opportunity to dine at 201 Restaurant and Bar when you were visiting. I will share your great comments with my team! Should you need anything on a future... More

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Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W New York - Union Square 4.5*
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#30 Green Hotel in New York City #86 Business Hotel in New York City #93 Luxury Hotel in New York City #107 Romantic Hotel in New York City #135 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 
Number of rooms
270

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