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All 452 New York City hotels

W New York - Union Square

4.5 of 5 Hotel   |   201 Park Avenue South, New York City, NY 10003 (Gramercy Park)
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Ranked #148 of 452 hotels in New York City
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A recent review
5 of 5 stars reviewed yesterday
Chooney P Orange County, California
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
Orange County, California
1 review
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our stay at this hotel. Perfect location as it's within walking distance to everything - shops in Soho, restaurants in the Village and the Union Square subway station is only half a block away. The hotel has a very boutique feel even though it's a W property. What really puts this hotel over the top is the... More

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Toronto
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arrived just after noon on Friday, having booked two 'Fabulous Rooms' for four nights. Was happy to hear one was already made up so we could drop off our bags, change clothes and get our and enjoy the day. Got back a couple of hours later and got the key to the other room. Both rooms were bright, spacious, nicely... More

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Los Angeles
Contributor
15 reviews 15 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Look, this hotel isn't lame. However, people are selling it as one of the most amazing in New York. It's not. It's fine. The location is the best part. The hotel is clean but the rooms are ok. It ain't a St. Regis or the Chatwal. The best thing about it is the proximity. Don't expect the hippest or most... More

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed 4 nights at this hotel. This was my second stay there and it is now my default option when visiting friends in NYC. The staff in general are very warm and hospitable but in particular Gerald and Tanya were extremely welcoming and ensured that my stay was perfect. As an SPG Gold Member there are numerous options... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello H G, Thank you so much for taking the time to write a review on your experience with us. I am glad you enjoyed your visit. We look forward to your return. All the best, Gerald More

Falls Church, Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location near Union Square, I especially love the farmers markets on the weekend. This is a modern hotel - we had a very nicely appointed room that was very clean and new. The staff was very attentive and helpful. The price was reasonable for the location and quality (at least wrt NYC prices). There was some street noise, but... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Mark, Thank you for taking the time to write a review on W New York Union Square. I am glad you loved the room and your stay with us. I hope you had the opportunity to dine at our new 201 Restaurant and Bar. I look forward to your return. All the best, Gerald Tellez More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Although I hadn't stayed at this particular W in over 10 years, I was very pleasantly surprised by how hip and modern it still was. The rooms were well apportioned and sized and the overall attention and service were excellent!

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Gerry, Thank you for taking the time to write about your experience with us. I am glad after a decade of not joining us you found our hotel to still be up to your expectations. I look forward to your return. Please reach out to me directly at Gerald.Tellez@WHotels.com on your next trip! All the best, Gerald Tellez More

Calgary, AB
Top Contributor
74 reviews 74 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

As a long time W Loyalist, I always enjoy staying at a property I've yet to visit. After a horrible experience at the W City Centre in Chicago, I must admit I was a tad skeptical about the W Union Square in NYC. PROS // Great, central location (close to everything) Nice, welcoming lobby and front desk staff Good sized,... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Passiondrivessuccess, Thank you for sharing your experience with us. We always appreciate all of our guests feedback and concerns. I will share your comments with the members of my team. I hope when you return you notice a difference in the level of service. If I can be of any assistance on a future visit please reach out to... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Currently staying in room 311. Decent space. Problem was when I trusted Kwame the bellman that their new chef was really good. Got to the hotel around midnight and was starving. Saw the Penne Arrabiata and got the taste buds going. Made the order. What showed up was Olive Garden style penne...looked like basic penne and sauce...no chillies, no olive... More

Was this review helpful? Yes 1
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello AliLilia, Thank you so much for sharing your experience with us. Please accept my sincere apologies for the inconsistency you encountered during your visit. It is feedback like yours that keeps our team striving to provide excellent guest services. Please reach out to me directly should you need assistance with a future visit. All the best, Gerald Tellez Gerald.Tellez@WHotels.com More

San Francisco, California
Top Contributor
81 reviews 81 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is probably the least impressive W hotel I've stayed at. Even though I'm a platinum member I got a room that was facing a wall with no views and the room was dark. The room is very outdated. It needs major upgrades and the bathroom was small like a European hotel. I stayed here during the week and moved... More

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Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Cardinalbeagle - Thank you for posting your review of our hotel. I'm sorry to hear that we did not fulfill your expectations during your recent stay. In the event that you decide to reconsider and stay with us again, I do encourage you to reach out to me directly at gerald.tellez@whotels.com. All the best, Gerald Tellez More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is great! Union Square & close to Meat packing market and restaurant & Chelsea Market. We stayed in a Fabulous King with a daybed. But when we checked in, they was no daybed. But the rooms are big enough, compare to other NYC hotels rooms. They need to update the bathroom & small closet. It's was old bathtub... More

Was this review helpful? Yes
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello GStier - Thank you so much for taking the time to review our hotel. I'm sorry to hear that we did not meet your expectations for your last stay. Upon returning to NYC, please reach out to me directly at gerald.tellez@whotels.com as I would be happy to oversee your next booking. All the best, Gerald Tellez More

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Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W New York - Union Square 4.5*
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#36 Green Hotel in New York City #98 Luxury Hotel in New York City #99 Business Hotel in New York City #104 Romantic Hotel in New York City #140 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 
Number of rooms
270

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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