This is our second time at the Benjamin and our last. Our first time was perfect the room was great and all my requests were in the room when we opened the door. This weekend we booked a room on a top floor with a terrace and champagne and food was to be placed in the room before we checked... more

We stayed at the Benjamin after reading the great reviews on TA and also after my amazing win on Priceline. I was so looking forward to this leg of my trip (did Washington DC prior to coming to NYC), and could not wait to get checked into this top class hotel. On checking in - after getting assurance via email... more

Overall, my boyfriend and I loved The Benjamin. We picked this property because of its great reviews on Trip Advisor and its location. The location turned out to be excellent as it is close enough to everything, yet set off just enough to the side that it's less noisy and congested. Check in was a breeze and they left us... more

There are things I liked about this hotel, but the service issues really left me unimpressed with the property in general. My biggest problem was the inefficiency of the concierge.(just one lady in particular). I was travelling with my husband and 2 boys (6 and 9) for a vacation. I had e-mailed the concierge a week prior to our arrival... more

My husband and I decided to try The Benjamin in March of 2007 because we wanted a more intimate experience than what the larger hotels provided. We were not disappointed. The staff was exceptional, the lobby was elegant and when we got to our room, we were very pleased with the comfort and luxury. We felt very pampered and our... more

On the big picture items this hotel shines, I would have no problem recommending it to visitors to New York. The standard New York hotel seems to be somewhat careworn, with rooms that are overpriced and underwhelm somehow. The Benjamin doesn't show this at all. I stayed in an Executive Deluxe Suite, I needed the space to meet with people... more

We have recently returned from a wonderful 6 night stay at The Benjamin Hotel and were extremely pleased with our decision to stay here. I emailed the hotel Manager directly with my room request and when we arrived our one bedroom suite was exactly as we wanted, on the top floor of the hotel with a terrace area from which... more

I have been using Trip Advisor for years and often have wondered if management ever looks at this site to improve their service and get honest (read anonymous) feedback. In reviewing the comments left for the Benjamin in New York I was impressed to see that the management at this hotel DOES read the feedback. I was even more impressed... more

This is the first time I've ever stayed at a hotel in NYC. This is probably because I live in NYC. However, my wife and I, after our wedding on Saturday night wanted to stay in a nice hotel. My wife stayed in the hotel Friday night also, with her maid of honor and upon telling them that we were... more