I put a reservation in for easter weekend and called to cancel. ONE MONTH LATER Club Quarters banged my credit card. Not once, but three times until the balance was depleted, at a dollar value that was vastly different than the price of the rooms to begin with. These guys play fast and loose with the credit cards, and if... More

We just rode in the 5 Boro BIke Ride, and the Club Quarters Downtown (William St near Wall) was a perfect location and a wonderful property. We were able to store our two bikes in the room, which tells you they are very accommodating hotel, and also gives you an indication of the astonishing size of the room for NYC.... More

Unlike many of the reviews before this, I thought the place was rather clean. Initially, I wasn't expecting too much from this hotel but was pleasantly surprised. Amazingly convient: steps from many Express subway lines. One could hear road traffic and subway in our fourth floor one-bedroom suite, but it wasn't too loud. In-room WiFi was fast, and they had... More

We did not know much of the hotel, since it's not one of the major brands (We booked it through Hotwire, not knowing which hotel we would get). It turned out to be a great surprise! We were able to check in early and everyone was really helpful. Diane and Liz were at the front desk each morning and were... More

I will never stay at this hotel every again, the Customer Service was awful, the room was very tiny. I asked for a double bed and got just that a double TWIN bed horrible.

The worst hotel experience I've ever had. If I could have cancelled and left after seeing the room, I would have. But wait. It got worse. Dirty windows and windowsills. Spider webs in the corners of the windows. "View" of a brick wall. Nasty, dirty shower stall. One washcloth for two people. Nasty, dirty comforter. No one to help with... More

Hotel is very clean and staff are very friendly and helpful, rooms are on the small side but they have everything you need. Get a room over looking the memorial park, Nice bar on top floor. I would stay there again

We stayed here last August, we were supposed to be staying up town but a hurricane delayed our holiday and its sister hotel could not accommodate us for the extra days. We did not really want to stay down town but this was the best thing we ever did. Brilliant base for staying in New York and ideal for the... More

Just spent 3 nights here on a business trip. Overall a good place to stay but is not quite a "full service" hotel, but it makes for excellent value. Room: For a newer hotel it is on the smaller size, but for a business traveler it is set up well with a functional desk and another more comfortable chair which... More