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Club Quarters Hotel, Wall Street

52 William Street, New York City, NY 10005 (Formerly Club Quarters Downtown)
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Club Quarters Hotel, Wall Street
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1,009 Reviews from our TripAdvisor Community

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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel was near my meeting and in a great location. It was clean, it had that CQ design, the reception people were friendly, I slept well, the chilled water was good, I was there for 9 hours....it hit the spot! I also had breakfast next door which was a bit pricey but not bad. It looked like it would... More 

Helpful?
Thank A TripAdvisor Member
New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel for service. Great service at the desk for signing in from Tsering. Very quickly received my key for getting to my room. Tsering was very friendly and cheerful. Would recommend to others.

Helpful?
Thank Marianne0001
Bromsgrove, United Kingdom
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a week, which coincided and included a weekend when NYC suffered its second heaviest snow in history. Throughout, CQ stayed open, staff were at work, friendly, enjoying the experience. Rooms are typical CQ, so try and get a bigger one than the usual Club room, especially if staying for a while. Water was not very hot on first day,... More 

Helpful?
Thank Mike F
Philadelphia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Poor management. Please be mindful that any establishment is only as strong as it's weakest, unresolved customer complaint. What I experienced at Club Quarters- Wall Street, could very well happen to you. It is in the act of providing quality customer service at the point of need or dissatisfaction which is a true measure of that service and a commitment... More 

Helpful?
Thank Steven F
Montpelier, Vermont
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon our arrival to the hotel, we were greeted and welcomed by Tsering, who was kind and helpful. He even checked us in early, because there were rooms available, and he didn't want us to have to wait. The rooms were pleasant and clean, with access to fresh purified water on each floor. We were very pleased with how friendly... More 

Helpful?
Thank shoutbecause
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel A LOT. I'm sorry to say that this is my first review. Unfortunately, my writing of this review is prompted by seeing another reviewer's negative comments regarding the manager at this location. I confess that I'm writing this just for the opportunity to echo those negative sentiments and vent my own. I have stayed in the Wall Street... More 

Helpful?
3 Thank Saint C
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall I really like this hotel (as well as CQ's in general), -but--- the manager here, Rhadames Lassis, is just about the rudest person I have ever had the misfortune of dealing with, and that's anywhere, not just in hotels. Even my Drill Sergeant in the Army treated me with more respect. This is a person who should not have... More 

Helpful?
1 Thank Jo B
Barcelona, Spain
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having arrived here by way of priceline there was some hesitance as to the experience to come. We were pleasantly surprised. There is a professional and yet warm welcome at the reception, where the ladies give a definite feeling of concern for your stay. They kindly directed us to the lounge where one can partake of cappuccino, cafe au lait,... More 

Helpful?
Thank cienmontaditos2016
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel even better staff Maria n Iris are simply great truly an asset to club quarter!!!!! Highly recommend in nyc plus great restaurants in area n close to subways can't wait to go back!!!! Also loved the shower attachment n free coffee in room!!!!

Helpful?
2 Thank Gustavo P
Scranton, Pennsylvania
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here Saturday night, 1/16/16. The staff was welcoming & friendly, especially Anthony. He allowed us to check in when we arrived, which was well before check-in time. The room was clean & bright, bedding comfortable. Fresh brewed coffee was available off the lobby area, as well as Keurigs in the room.

Helpful?
Thank rbs360
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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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