There was bad service throughout the stay at the Dylan Hotel. We had a room with no water pressure and no hot water. We called the front desk staff about this and on the second day of our stay they had engineers etc working in our room trying to fix the problem. They did not provide us with a different... more

Just back from a 6 night stay at The Dylan Hotel. It was our first visit to the hotel and couldn't have asked for more. The welcome was warm, the staff incredibly helpful and friendly. The room was superb-an unusually large room for New York. The Dylan is ideally located for a New York visit-it is in the heart of... more

I hated this hotel. It claims to have 4 stars but at least three of them were hiding when I was there. It was 80+ degrees in my room and they couldnt do anything about it. Not much point in staying in a hotel where it is too uncomfortable to sleep. I flung all the windows open (it was cool... more

small dark rooms, poor heating, dark bathroom, not enough electrical sockets (one to use), and very tiny workout room. paid just under $200 for room. they charge a $100 incidentals to your credit card... beware. i will not be staying here again more

We stayed here two weeks ago and got a super rate. Overall, we enjoyed our stay and found our room to be comfortable and clean. Our room was larger than other hotels in NYC. I thought the bathrooms were fine and the shower was great. The design of the hotel is elegant. The service was fine. When we arrived, we... more

As a new Trip Advisor Member I want to write a review of my stay at The Dylan in June '08. I'm pretty well travelled, done posh and not so posh, and am over 50. I think the Dylan needs some TLC. I was in my third room before I found one that was acceptable. I won't even share my... more

Stayed at the Dylan in October 2008 for one night, our last one in NYC, which was supposed to be a special treat to me and my significant other. The hotel is generally GOOD - there is absolutely no doubt about that! Some of the special features are plasma TVs, bathrobes, IPod stations, nice bathroom equpipment and additional complementary items... more

Stylish, top location, great staff, super rooms, wlan more

During a 3 night stay when the weather was exceptionally warm for autumn, the first two nights were without any AC, a common problem throughout the hotel. What made matters worse, the hotel management have been trained to lie and deceive their guests about their problems. When I asked why they gave me a problem room, they told me they... more