We chose this hotel due to previous reviews and the location, we were not disapointed. the staff were friendly and very helpful particular Amanda Levine behind the front desk, she went out of her way to answer our questions and accomadate us, The hotel was clean, modern and the rooms spacious, they served complimentry tea/coffee in the mornings and wine... More

I like this property very much however this time the lackadaisical staff made no mention of the fact that major highrise construction next door would be begin before 6AM. Yes, I saw the huge high rise through my window but was being optimistic I guess. Quite honestly, I can't believe they're selling the rooms at the back of the property.... More

We picked this hotel because it was listed as a boutique hotel. It is on W. 46th 1/2 a block from Times Square. It was easy to walk to Times Square, Broadway, and shopping on 5th Ave. It was also an easy walk to the Subway. The room was HUGE by NYC standards. We had two double beds, a large... More

We needed to drop off our bag and get to the theatre, we pulled up and Waku grabbed our bag, gave us a claim check and got us on our way in a matter of a couple of minutes. Great location, the staff is very outgoing and cannot do enough for you. Kimpton's Wine Hour is a nice way to... More

Deciding where to stay in NYC can be a chore. We stayed at the Muse during our weekend getaway from Toronto to NYC for New Years. It was my fourth trip in 2011. Although I love the Sofitel, the prices during this weekend were ridiculous. The Muse was more reasonable. I thought the hotel staff was helpful and friendly. I... More

There are many options near Broadway, Times Square, and Rockefeller Center and we chose this one because we got an airfare deal through Orbitz. We also chose it because of it's quirky, artistic theme and reviews who told of a quiet room. The bed linens were white and fluffy with plenty of pillows and blankets. The bathroom was black marble... More

I was in town for business and stayed 4 nights. Treated like a VIP. Had a quiet room on the 12th floor, cozy but reasonable by NYC standards. Eclectic decoration. Nios is nice for a drink and a snack - try the kobe beef sliders. Staff was very helpful. (It would be a plus to have a business center -... More

Just not impressed. The place was beautifully laid out and decorated. Walking into the place, the door staff was friendly and helpful and smiling. However, once you got by the door staff, it was all down hill. We arrived before check in because of business. However, as a Kimpton club member, I asked the staff if they would contact me... More

We stayed at The Muse for a weekend getaway in January (booked through SniqueAway). The hotel is excellent for exploring Times Square and the surrounding environs. The staff is very welcoming and accommodating. We arrived early on a Saturday morning and they had a room available for us, so we were able to check in right away and drop our... More