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The Muse Hotel New York

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130 West 46th Street, New York City, NY 10036
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The Muse Hotel New York
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The Muse Hotel New York
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2,433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had flown a red eye and were exhausted upon arrival. The staff went out of their way to accommodate us. They upgraded our room to have one available at 8:00a.m (check in time is 3:00p.m.) so we were in our room shortly after having breakfast. The room was so quiet and comfortable we were able to sleep and refresh... More 

Was this review helpful? Yes 1
4 of 5 stars Reviewed 2 days ago NEW

Been to NYC for work but not fun, so this was it. The Muse follows what I like about Kimpton hotels--medium size with good value and little things that make it unique. The room was well done for the price, and it was quiet. The location is near shows, an easy walk to Radio City, Empire state and Central Park... More 

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Bracknell
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fantastic hotel, very stylish and lovely rooms. The bed was the most comfortable bed I have ever slept in! The location is great and the breakfast in the morning was very tasty. Can't ask for more from a hotel.

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Kimpossible, Thank you so much for taking the time to review us and also for the amazing 5 star review:) Hope to see you back at the Muse NY soon! More 

Wellington, New Zealand
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

An otherwise good experience at the hotel was ruined when I found that although my room was fully pre-paid, the hotel charged $100 per day to my credit card without authorisation. When I raised this with them on my return home, they claimed that every hotel in New York does it and said that they would repay the money. They... More 

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Guest, Thank you for the review. I am sorry you felt overcharged however the $100 is a standardized authorization, if you did not use any incidentals during your visit the $100 is returned back to your CC, it will take anywhere from 4-6 busniess days to reflect on your CC depending on your banking institution. Please contact me at... More 

Savannah
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife, Terry, & I flew to New York from Savannah for 2014 Thanksgiving weekend & our stay at the Muse was fabulous. It is an artsy boutique hotel just a 2 minute walk/a half a block, off Times Square, and it was all good: Our large room, the lobby, the staff and the restaurant.

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Jim, Thank you so much for the wonderful, 5 star review!! Come back and see us again soon! Hope you have a fantastic weekend:) More 

Racine, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Arrived on my birthday for my first trip to NYC to see the sights and go to a Broadway play. The people at the hotel were very friendly, wishing me a happy birthday and giving me a bottle of wine and a coupon for two deserts and two bubbly drinks at their restaurant.

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Guest, Thank you so much for the 5 star review!! I am so happy you enjoyed your stay and we were able to make your bday visit to NYC a special one :) More 

Atlanta, Georgia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everyone knows I love The Muse Hotel in New York. First let me say my problem this time was not with the people...from the front desk to wonderful Brian and my favorite bartender Mr. R. at Nios, to the wonderful girl serving free cocktails at 5...the people are awesome. The problem was the room. Paying for a one bedroom suite... More 

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Liz, Thank you so much for the review and all the wonderful feedback provided. Although I was was glad to see you enjoyed the staff, I want to appologize for the shortcomings you had with your room type. Please feel free to reach out to us at tripadvisor@themusehotel.com to discuss further. Have a great weekend! More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Five years ago my amazing wife organized a surprise 60th birthday party for me in NYC. She chose the The Muse as our hotel. People flew in from different parts of Canada to join us and it was an amazing experience. It was also our first Kimpton Hotel and ever since, whenever it's possible, we stay at Kimpton properties. This... More 

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear John, Thank you so much for the amazing, 5 star review!! I am so glad that Esprit was able to provide a high level of service, love to hear it! I am also thrilled to see that we made both your 60th and 65th birthday trip a special one, come back and see us for your 70th!! :) More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Muse was the perfect home base for our family's quick weekend trip to NYC. We were only in town for two days and one night so location was critical. With so much to see in such a condensed time frame the Muse's central location was a godsend. The hotel is on a small side street right off time square... More 

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Guest, Thank you so much for the amazing, 5 star review!! So awesome to read all the wonderful feedback and about howmuch you and the family enjoyed your visit, so glad we were able to make it a special trip to nyc:) Come back and see us again!!!! More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're wanting to be right in the buzz of things, this is a great hotel. But if you want a little piece and quiet, turn right as you leave the building and it's a whole new world. The room was a decent size, but with no natural light at all. The air-conditioning unit was incredibly noisy and kept us... More 

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear guest, Thank you so much for reviewing the Muse NY! we really appreciate all of the great feedback. I hope to see you back at Muse soon. All my best, More 

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