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The Muse Hotel New York

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130 West 46th Street, New York City, NY 10036
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The Muse Hotel New York
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The Muse Hotel New York
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2,452 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (553)
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Florida
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our room was spotless and very attractive - art deco type of decorating. It also had a balcony (only room in hotel with 2 beds and balcony) which had 2 chaise lounges and a table set. I noticed there was another room that had one bed and balcony. The staff was always smiling and asking if everything was OK and... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The Muse, A Kimpton Hotel in NYC was fabulous as are all Kimpton Hotel's that I have stayed. The concierge Maxamillion was very friendly and totally took great care of us! I told him we were there for 2 of my friends 40th birthday's and he gave us a free drink card for each of us. Our room was beautiful,... More 

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Barbara, Thank you so much for the wonderful 5 star review!!! I am so stoked to read all about how much you enjoyed your visit:) I am so happy we were able to make your girls Bday weekend a special one! All my best More 

London, United Kingdom
Level Contributor
160 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this hotel for a business trip on the recommendation of colleagues. Upon check in I was greeted by a very rude staff member who was unwelcoming and unfriendly. I requested a quiet room and was given a room which backed onto an AC unit which was whirring loudly outside. I then called reception and asked to change rooms... More 

Was this review helpful? Yes 3
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear guest, Thank you for reviewing the Muse NY. I am so sorry to hear about your disapointment, I would love the oppurtunity to discuss with you offline. Please reach me at tripadvisor@themusehotel.com thank you, More 

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

The hotel and room was very clean and updated. The staff were very attentive and responsive to any questions we had. We would definitely recommend The Muse. It is also very convenient to Times Square and very close walking distance to many other sights in New York.

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Sean, Thank you so much for the wonderful, 5 star review!! I was very pleased to see that you enjoyed all aspects of your visit:) Come back and see us again soon! More 

Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms were large, especially for New York City, We had 2 adults and a 13 yr old and had 2 double beds 2 comfortable chairs and a huge bathroom it was very clean. Staff is very accommodating and friendly. Evening wine reception was perfect after a day of sightseeing. Morning coffe was delicious. I would definetly stay here again.... More 

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Josta, Thank you so much for the FAB, 5 star review :) So happy to see that you and the family enjoyed your visit, love to hear it!! Come back and see us again soon All my best, More 

Beachwood
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Muse was absolutely a great experience. From the wonderful, friendly, helpful staff to a very quiet room (511) facing the back, it was a pleasure. To be right at Times Square and then to be away from all the noise was great.

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Sally, Thank you so much for the wonderful, 5 star review! We hope to see you back soon :) all my best, More 

West Chester, Pennsylvania
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A quite oasis steps from Times Square. Nice bar and restaurant. Enjoyed a few drinks in the bar - the bartender was friendly and interesting. Had dinner before a show - was delicious and we did not feel rushed. The room was huge for NYC - room for 2 queens and a large sitting area and spacious bathroom. Only drawback... More 

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Donna, Thank you so much for the awesome review:) So glad to hear you enjoyed your visit as well as our Lounge, Nios. We hope to see you back very soon! More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

First, I hesitate to give a great review, because we plan on going back, and don't want the place swamped with people! Lol...I think that's the reason for allot of the bad reviews. I'll be quick. Staff was awesome. Max at the front desk is a keeper. Upgraded us to a balcony room, which was just fantastic. We were able... More 

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Muse Guest, What an awesome review, we truly do appreciate the 5 stars:) I was so glad to see all the wonderful comments about your visit!! Come back and see us again very soon! My best, More 

Atlanta, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, in nice location very close to Times Square but just far enough off to be quiet. Pros: Just about everything...Nice location and atmosphere, quiet, rooms are very nice and good sized for NYC, most of the staff were very friendly and helpful (see below for exception), very good free coffee in the lobby each AM. Cons: Balcony room... More 

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Atlantaguy, Thank you so much for the review! Although I was glad to see you had many positives throughout your visit, I do was to sincerely apologize for the issues you encountered, I can ensure you that they all have been addressed to the appropriate staff members. Hope to see you back at the Muse My best, More 

Boston, Massachusetts
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Muse, and had a great visit. I wanted to give it a 4.5 point rating, but didn't get that option. The location is terrific: close to a variety of tourist and business attractions. The room was clean, crisp, stylish: very comfortable. The staff was superb: very helpful, very friendly, very welcoming. The restaurant was undergoing... More 

Was this review helpful? Yes 2
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Sue, Thank you so much for the great review, We really appreciate all of your wonderful feedback, I was happy to see you enjoyed the overall visit. Come back and see us again soon! More 

Hotel Review Summarization

What travelers say

  • Times Square(80)
  • Wine reception(13)
  • Very clean(12)
  • Great location(9)
  • Very friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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King Deluxe Room (9)
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The Hotel (46)

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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