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The Muse Hotel New York

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130 West 46th Street, New York City, NY 10036
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The Muse Hotel New York
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The Muse Hotel New York
The Muse Hotel New York
The Muse Hotel New York
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2,323 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
34 reviews 34 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed with my friend for the weekend, the location is superb, the rooms are spacious and spotlessly clean. The staff at the Muse are down to earth and professional , nothing was too much trouble, we asked for a coffe machine and one was in the room by the time we returned went back to the room after the... More 

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Ladson, South Carolina
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 5 nights in a room with 2 double beds (me, husband, daughter). My mom had a room with a king bed for herself as well. Location, location, location. We could walk to anything in Times Square, so convenient for the Broadway shows we saw and some of the restaurants too. Two easy stops for the subway in... More 

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miami florida
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great small botique hotel. Went for a birthday celebration. When the concierge heard that , Maximilian, he sent up champagne and chocolates Maximilian was great... Made suggestions for nearby restaurants that were excellent. The only negative about the hotel was the housekeeping staff. They left dirty glasses and coffee cups in the room. But, as soon as I called down... More 

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Geneva, Switzerland
1 review
2 of 5 stars Reviewed 3 days ago NEW

Very bad surprise arriving in this hotel... We booked a room for 2 adults and 2 kids. 2 beds of 140cm each only in the room !!! The cleaning women only do the room at the end of the day (near 4pm) what is really annoying when you come back after a full day of walk in the city. They... More 

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Manassas, Virginia
Top Contributor
59 reviews 59 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed at several Kimpton properties and they are always a pleasure. The Muse was no exception. The hotel is located on W46th street just off Times Square to the west and 6th ave to the east yet somehow retains a sense of peace and quiet. Its only a several minute walk to numerous famous places. The staff were... More 

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ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Brad, Thank you so much for the awesome, 5 star review! I was very pleased to read about how you enjoyed the room as well as serviced provided, we truly do appreciate all the great feedback. We look forward to welcoming you back in the very near future :) More 

Wallingford, CT
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed two nights this past weekend. I booked with a AAA discount. Very reasonable for NY City! The front desk was very nice and check-in was a breeze. We were upgraded without our knowledge to a King Premier room. The room was beautiful and very clean. The bed was so comfortable!! The bathroom was very modern and beautiful as... More 

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ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Vegas502, Thank you so much for the fantastic review, we really appreciate all the kind words!! I was so glad to see you enjoyed the upgrade as well as the location!! Happy Belated bday as well, hope you enjoyed the little treats we sent:) Welcome to Kimpton Karma, and I hope to welcome you back to the Muse soon! More 

Chevy Chase, MD
Contributor
17 reviews 17 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

The only thing keeping me from giving this a five star review are two things. As per the norm in my reviews, I want to foucs on the positives first. We were there for the weekend as a family with my five and seven year olds in tow. Here we go with the great: 1) The staff went above and... More 

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear jl_in_chevychase, Thank you so much for the wonderful review, we truly do appreciate it! I also appreciate all of the great feedback you provided, I will be sure to share with the entire team. I was happy to see that Max was able to go above and beyond for your daughter; this is what makes Kimpton, Kimpton :) I... More 

San Francisco area
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel. Great staff, nice rooms. 1/2 block off away from the craziness of Times Square. Super quiet, great spot. The staff is very friendly and helpful. Will definitely continue to stay at the Muse. Good for business or pleasure.

Was this review helpful? Yes 2
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear manydogsandkids, Thank you so much for the amazing, 5 star review, we appreciate it a ton!! I was so happy to read about how friendly you thought our staff was, that puts a smile on my face over and over again:) Come back and see us again soon, whether traveling for business or pleasure!! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was very, very nice! The staff was attentive and efficient. We had a wonderful visit! A Times Square location that is easy to get to but away from the noise and traffic. Easy access to public transportation and all restaurants!

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear joAnn F, Thank you so much for the wonderful, 5 star review! We really appreciate it and I was so happy to read that you had such a pleasant visit:) Come back and see us again soon! More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We were pleased with our stay. Beautiful hotel, clean large room. Large bathroom. Courteous and friendly staff. Quiet room for only being one block from Times Square. We were able to walk to the theatre for our show in about 10 minutes. Would stay there again!

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Tammy, Thank you for the outstanding, 5 star review!! I was thrilled the read about how much you enjoyed the location, staff and hotel. We are ready to welcome you back when your travels bring you to NYC:) More 

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