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All 452 New York City hotels

The Muse Hotel New York

4.0 of 5 Hotel   |   130 West 46th Street, New York City, NY 10036 (Manhattan)
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89%
Ranked #34 of 452 Hotels in New York City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Angela S Scottsdale, Arizona
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2,035 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scottsdale, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I love Kimpton hotels usually. This one needs a bit of work, lobby and check-in was great. We got to our room, I go a deluxe King room, and it needed some work. There was a musky wet smell and the room was humid. The window was high so we could not see out of it, but folks in the... More

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southern ontario
Contributor
18 reviews 18 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Muse September 6-10/14. Convenient location - close to Times Square, theatres and the pre and post theatre restaurants. Our room was spacious, well appointed and the bed was very comfy. Plenty of space for unpacking our suitcases. (We were in an Executive King). Bathroom was big enough and the water was always hot. Our room was... More

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Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here recently for an extended four-day theater weekend. The Muse is in a great location, tucked in just off Times Square, but without the traffic and people-crush. The best thing about the property was the Kimpton staff - there wasn't a single person we interacted with during our stay, who didn't seem to be genuinely interested in making... More

Was this review helpful? Yes 2
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Dr B, Thank you for the EXCELLENT review. We are thrilled you enjoyed your stay with us. We are happy that our engineering team was able to assist the eco friendly HVAC system. We hope to see you again. More

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed in the Muse hotel recently for a four night stay and loved it! Brilliant location, so close to Times Square and all the restaurants and shops yet it felt like a million miles away once you'd walked through the door! Rooms were spacious, very comfortable and easily cool enough as it was very hot when we were there.... More

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ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Eastcoaster49, Thank you for the fantastic review. We are thrilled you loved our location as well as our property. We love knowing we were able to come to your rescue with both the transportation and your dress… little things like this help make your stay a little stress free. We hope to see you again. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved staying here. Location is amazing, one block from Times Square, but quietly tucked away. Room was clean, plush. Not huge but not tiny. Outstanding service. Free wine every night. Couldn't have picked a better place to stay. If you sign up for Klimptons free rewards program, you get free wi-fi.

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Marilee28, Aww we love you too! We are thrilled you enjoyed your stay with us. Thank you for being a Kimpton Karma member. We look forward to seeing you again. More

Salt Lake City, Utah
Top Contributor
174 reviews 174 reviews
48 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I wanted to love this hotel. The location really is convenient. Excellent if theatre is a primary purpose for the visit. But lots of things were just off. These are the smallest closets and dressers in NYC. The bathroom was ok but there were some annoying features with the amenity offerings. And when i went for a cold coke in... More

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear sfdann, Thank you for your review. It seems as though we missed the mark during your stay. I am happy to read that you enjoyed the location of the hotel. I do apologize about the keys not working during your stay. Unfortunately keys can be demagnetized if close to phone or magnets. I will be sharing your comments with... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The room card stopped working and they wouldn't give me a new one because my mother was out. Their solution? Kicking me out until the person who pays for the room arrives. My mother was obviously thrilled. Keep in mind that the room card is highly sensitive and would stop working often. The location looks like a ghetto and the... More

Was this review helpful? Yes 2
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Annoyedfag, Thank you for taking the time to give us a review about your recent stay. We do apologize about the frustrations you experienced with the key cards. I completely understand how frustrating this can be, but unless your name in on the reservation and with ID we unfortunately cannot make keys. This is for everyone’s security. I will... More

Ashland, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is either our fourth or fifth stay at The Muse in Times Square, and it continues to bring us great joy to stay here. My husband and I have exclusively stayed at this hotel each time we come to New York because it has yet to disappoint us. The locale is tremendous: steps away from Broadway and Times Square,... More

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear JMKELLA, WOW… What a fantastic review! We are blushing because of the kind words. We are so happy to know that our team in such a frustrating situation was able to stand up and calm your nerves so you could enjoy your vacation! We appreciate your continued loyalty and look forward to welcome you back again! More

Highgate Springs, Vermont, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel has a great location, looks very nice! The employees are really polite. But we had a few problems: first of all I left some waterproof make up remover wipes on the bathroom counter and the cleaning lady threw away. When I came back to the hotel at about 1 am I could find my wipes and remove my... More

Was this review helpful? Yes
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Helosia B, Thank you for taking the time to give us a review. We are happy to know you enjoyed our location. We are so hear about the issue you experienced with the makeup wipes. While I am happy we were able to go out replace this for you we are sorry that it put a damper on the... More

Whitefish Bay, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I love to visit New York theater, but dislike the hectic overcrowding of Times Square. But we have stayed at The Muse on 2 separate occasions and found it perfect. Just 1 block to the discount Ticket booth for last minute show tickets, yet the hotel is a block away from the noise and traffic. It's an... More

Was this review helpful? Yes 1
ManagerMuse, Manager at The Muse Hotel New York, responded to this review

Dear Connie P, Who doesn’t love being call the best?! We appreciate your continued loyalty and hope to welcome you back again. More

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Additional Information about The Muse Hotel New York

Address: 130 West 46th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Muse Hotel New York 4*
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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