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1.0 of 5 Hotel   |   850 West End Avenue, New York City, NY 10025 (Upper West Side)
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Chocolat Hostel
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Ranked #430 of 457 Hotels in New York City
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215 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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2 reviews
1 of 5 stars Reviewed October 6, 2014

The rooms are not clean and smell like old rubbish bags. the Reception guys aren't friendly at all and not help full. The toilet was every time blocked. I slept there 10 days with 3 Friends and i never gone book there again.

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Top Contributor
83 reviews 83 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed October 17, 2013

What to say? this place is extremely dirty, I caught bed bugs there. Just to be avoided! I am sure they are much cleaner hostels in NY for that price To be fair it is not too badly located and they have board games available.

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Kragujevac, Serbia
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 20, 2013

I stayed at this hotel for three days in March 2010 for touristic reasons. Location of the hotel is not great, but it is on Manhattan, and almost on the Broadway street, so I could use subway. Columbia university and Central park are nearby. The only reasons why I have chosen this hotel were its price and the location. It... More 

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Belo Horizonte, Minas Gerais, Brazil
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2013

From the frontdesk customer care to the rooms, RUN AWAY from this place. I came, and nobody found my reservation, and the guy from frontdesk say that since i'm doing the "reservation" at the time that i'm making the check in, the price was different, i was leaving the building when he calls me and make the same price. WORTHLESS,... More 

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Boynton Beach, Florida
1 review
1 of 5 stars Reviewed October 27, 2012

God awful filthy.filthy isnt a strong enough word. They say upper east side but is actually Harlem. Pics are fake. Terrible front desk help. Tv did not work. No towels. Left and staued near 30 rock.at Affinia hotel.

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Baden, Switzerland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 25, 2011

Stayed there with my wife in March 2011. The guy at the front desk hates his job and lets you know that. We were travelling on to South America and had no printout of our connecting flight information. We were forced to use the antique computer in the lobby (and pay for that!) just to print out what we had... More 

Was this review helpful? Yes 3
Swansea, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 31, 2011

I would never ever say in this hostel again. It was awful. We paid more money for 3 days than is realistic for a NYC hostel and when we got into the room it had a bunk bed and NOTHING ELSE> awful. When I went to complain, the manager was unavaliable, and they would not return the money.

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2011

Me and my traveling buddy booked the hostel through a travel agent, our only requests were that we did share a room with others. The room was very basic, a bunk bed and a bin. The sheets on the bed were not thick at all, requested more and was handed two moth eaten blankets. We decided not to use these... More 

Was this review helpful? Yes 1
Buenos Aires, Argentina
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 30, 2011

Before I checked in I read every review here on Trip Advisor. I honestly was scared to find a dirty room and bathroom with... bed bugs! I expected a terrible stay. However, I was surprised to find a neat and clean individual room with a clean shared bathroom. I recommend it for its perfect location and affordable price. I don't... More 

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Norridge, Illinois
2 reviews
4 of 5 stars Reviewed March 28, 2011

I arrived at the hostel hours before check-in time, and I was able to put my bags in a locker and check my email at one of the lobby computers, and then it was a quick walk around the block to the subway. When it came time to check-in, the front desk was friendly and quick, although they had some... More 

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Additional Information about Chocolat Hostel

Address: 850 West End Avenue, New York City, NY 10025
Location: United States > New York > New York City > Upper West Side , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Chocolat Hostel 1*
Number of rooms: 106
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Also Known As:
Chocolat Hotel New York City
West End Studios Hotel
West End Studios New York

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Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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