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Hotel Americano

518 W 27th St, New York City, NY 10001
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Hotel Americano
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Hotel Americano
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237 reviews from our community

Traveler rating
    89
    87
    29
    19
    13
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105
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54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Americano
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New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2014

Stayed on whim after a late night out in the area. The attention to detail is evident from the small but sexy lobby to the curated music selection (seriously, good stuff) on the in-room iPads that play music seamlessly through hidden speakers expertly placed in the room that don't hint at the source of the sound. Aesop amenities, gorgeous showers,... More 

Was this review helpful? Yes
JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Jeremy, thank you so much for taking the time to leave such a detailed review about Americano. These details are things we hope every guest that stays enjoys and takes advantage off. It is hard to find good closet space in a lot of hotels but we just want our guests to feel at home and stay as long as... More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 19, 2014

Sometimes you just want to stay somewhere that is clean, tastefully decorated and well considered. For me, that means a vision or s style that you can understand and fit into. Americano represents this, and is priced for it. Great location, we entered on a Friday night and the lobby was like a house party - cramped but welcoming. Our... More 

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JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

What a lovely review! You touched some points we pride ourselves in, cleanliness being a big one. At times we do get a little busy with events and dining but during the day guests love the tranquility throughout the property whether it be poolside or on our patio attached to the downstairs restaurant. We hope you come back very soon... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 18, 2014

Was my first time in the states and this place was perfect. We didn't want to stay in an overpriced and overly regal place and didn't want to stay in a hostel either. This place exceeded our expectations. Was beautifully designed and the rooftop is so much fun with amazing cocktails we have never heard of. Staff are beyond helpful... More 

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JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Thank you for this review!!! If only they were all like this. We could not be more happy that your first time in the States was so wonderful and we are so proud that our team had a hand in it. Hopefully we will be your #1 choice when you return. We only get better with time and can promise... More 

Keene, New Hampshire
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 14, 2014

Stayed for a night. Staff including reception, bellman and waiters were all very nice and very helpful. The bed was very comfortable, but because it is a mattress on a low platform it was a little hard for this sixty-five year old to get in and out of. The location near Chelsea art galleries and the Highline (don't skip this... More 

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JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Thank you for your feedback and suggestions to other guests staying. It is great to hear that the bed was comfortable and we do understand that it may be difficult for some to get in and out of. The neighborhood has so much to offer and it sounds like you took full advantage. It is growing more and more every... More 

Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2014

I cannot fault this hotel. The staff were extremely helpful and friendly throughout my stay. Hotel was immaculately clean and stylish with superb service. I would certainly recommend staying here. Beautiful rooftop bar along with a fantastic hotel bar on the ground floor. Good location.

Was this review helpful? Yes
JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Thank you for the wonderful feedback and celebrating such a special occasion with us! Now that summer is here we plan on taking full advantage of the rooftop and hope you quickly return. Please contact us directly for your next booking. More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 7, 2014

This hotel is trying way to hard to be chic and hip and in the process, comes off as the cheesy, down-market con it is. The lobby is cramped, dark, and an amazing cacophony of noise. At night it is like navigating a nightclub with revelers knocking in to you with their cocktails in hand - be forewarned! The elevator... More 

Was this review helpful? Yes 1
JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

We were very surprised to receive your review as we have a large following that loves the Americano. Our lobby is usually known for it's light and openness due to the floor to ceiling windows we have in the front and all throughout the restaurant. Our guests usually prefer to use our lobby for work and entertaining since it is... More 

Bromley, United Kingdom
Top Contributor
54 reviews 54 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed May 5, 2014

Just got back from a week's work trip and stayed here on the recommendation of several friends. Was a mistake in my opinion. Rooms are very stark in a way that is more prison-cell than cool contemporary hotel, as the Americano is portrayed to be. Details were impractical - PVC beanbag, denim robes, wispy cotton shower curtain, bento box room... More 

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JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Thank you for taking the time to highlight the things you liked and disliked about your stay with us. We do embrace the fact that our product is not meant for everyone but always try to provide the best service in all areas in the hopes of making our guests feel as comfortable as possible. We hope when you return... More 

Half Moon Bay, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2014 via mobile

Very glad I am here for work and gone during the day. There is a new building being built across the street which goes on from sunrise to sunset. Very loud. Also construction taking place in the hotel during the day. Only 1 elevator works and can take 5 mins to use based on construction and guests getting about. The... More 

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JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

We were so disappointed to see that you did not enjoy your stay with us. Although there is construction taking place a few hours during the daytime, we have been very happy to move anyone to the back of the hotel where there can be no noise heard from the construction. We always ask that these matters be brought to... More 

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2014

Very trendy room with platform bed, concrete floors and stylized shower. I pad loaded with music and blackout shades. Hip and fun lobby with coffee bar and beer and wine bar. It is located in a part of town that is still up and coming. Staff was very helpful.

Was this review helpful? Yes 1
JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Thank you, thank you, thank you! You spoke of all of the details we always hope our guests love just as much as we do. The intimacy of the hotel allows our team to pay so much more attention to detail and make our guests feel as if they are home. We hope to see you very soon as we... More 

Canada
Top Contributor
192 reviews 192 reviews
34 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed April 15, 2014

designed very much like more boutique hotels in europe, it boasts design over function, style over comfort. the rooms are miniscule and the counter space non-existent. the location is awesome right just outside chelsea in the heart of the art district and the High Line. Service is good and for what they have, they do it well. I just wish... More 

Was this review helpful? Yes
JPamericano, Sales & Marketing Manager at Hotel Americano, responded to this review

Thank you for taking a moment to provide feedback from your previous stay. Hotel Americano is a very unique design and we pride ourselves on our minimalism and style. Although not for everyone we do have many guests that continue to return due to these factors. Next time we hope you will book an Uptown Suite which is 450 sq... More 

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Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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