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Hotel Americano

518 W 27th St, New York City, NY 10001
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Best prices for: 1 room 1 guest
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Americano
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Mexico City, Mexico
Top Contributor
53 reviews 53 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 24, 2014

Location, design and service are outstanding (a little bit snobbish if anything, but hey it's Manhattan). Being an Habita Group fan I was very impressed with this property since it is the very first one more inclined towards a hotel than anything else. Food is overpriced and just not good. Expect high noise levels, from the patio until 3AM (nothing... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you for posting a review. We apologize that you did not prefer the food. We hope that you tried both options, Americano and La Piscine. We also offer Bento Boxes for our in room dining so we try to have a lot of options for different palates. As for the music, we close our venues at 1 am due... More 

Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 21, 2014

Very serviceminded staff in reception and roof-top bar. The rooms are small, but the flor-to-ceiling-windows makes them feel bigger. Very nice and stylish decor and bathroom amenities from Aesop. Neigboorhood is cool and trendy with the higline park just in front. Also a lot of construction going on so beware of potential noise during the day.

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

We appreciate your feedback about your recent stay. Thank you for taking notice of the great service provided by our team. We may be a small family, but strive for great guest service. We appreciate that you touched base about the design of the room. Being a New York hotel in Chelsea, we have limited space but our design team... More 

New York City
Top Contributor
101 reviews 101 reviews
63 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 18, 2014

We stayed at the hotel for one night as a staycation and wanted some pool time to close out the summer. The pool is quite small and there are very limited lounging options by the pool. That said, we used the bench seating with table, opened the big windows and got some nice rest and sun. I wish I could... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

NYC Travel Man, what a kind review!!! This is amazing feedback to share with our team and to let them know their hard work and attention to detail does not go unnoticed. The gentleman's name poolside was Eddie, our lifeguard. We are so happy to hear you enjoyed the public spaces and the room as well. The Aesop products and... More 

Westport, Connecticut
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 15, 2014

The good: the Chelsea location is great for walking the High Line, seeing the galleries, walking to midtown and downtown. The staff was friendly and welcoming. The staff made some switches so we could get into a room earlier than normal check in time. The rooms were clean and fresh. The not so good: The room was tiny (and I... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you so much for taking a moment to express the pros and cons about your recent stay with us. Any feedback is always greatly appreciated and can only make us stronger. We are so happy you enjoyed the neighborhood. We are thrilled to be a part of the growing process. We are sad to hear that you did not... More 

Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 12, 2014

In the heart of the Chelsea District - this hotel lends itself to walking in a truly great neighborhood of manhattan. Local eateries and parks allows you to see more of the local scene vs. the touristy scene of midtown or the financial district. As for the actual hotel - i was not a fan. Bedding on the floor -... More 

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JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you for taking the time to write a review. It seems we were not a good fit for you but we would always love to have you in our restaurants when you travel to NYC. Hope to see you again. More 

Miami Beach, Florida
1 review
4 of 5 stars Reviewed September 3, 2014

Fantastic service, absolutely no attitude from any staff... Which is refreshing for NY. Yes the rooms are on the smaller side, however very comfortable and well appointed. Nice touch with the Ipad in the room. Lydia at the rooftop bar is amazing, I couldn't have received better service! . If you are looking for a nice place with a great... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you for taking a moment to share your feedback. We work hard to make sure our team is friendly and eager to help. Being a boutique property we are able to provide a more intimate feel for our guests. Several have said it feels like being home. We hope to see you very soon. More 

Philadelphia, Pennsylvania
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 31, 2014

I stayed here with a friend for a girls weekend and we were very happy and impressed with the room. There are many photos already up but the design really does make the small space seem large: my favorite is the one-way glass that forms the wall between the shower and the bedroom so that the person in the shower... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

We are so happy you had a great girl's weekend and enjoyed the design of the rooms. Unfortunately we are not given much space in NYC and our owners did an amazing job at really maximizing the space for our guests. The platform beds, minimal decor, and floor to ceiling windows really open up the space. Thank you for taking... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014 via mobile

Very impressed with this hotel. The rooms were very clean and very trendy. Spacious bathroom for a New York hotel. The staff was very friendly and accommodating. The rooftop bar has a great view that's beautiful for sunsets. Would definitely stay again

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

We hope to see you very soon and from the sound of it seems as though it may be sooner rather than later! Thank you for commenting on our team's hard work. In October we will launch a new menu and theme for our rooftop for the remainder of winter. Please come and enjoy! More 

London, England, United Kingdom
2 reviews
2 of 5 stars Reviewed August 27, 2014

Stayed here for 4 nights recently. Overall it was ok, but the loudness drove this down from a 4/5 to a 2/5. Pros: - The room was very cool/modern. - Comfortable beds. - Staff are excellent and very friendly. - Rooftop is a great nighttime venue. - Located in great part of town, right next to the highline. - Young,... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you so much for taking the time to provide feedback. It is great to know that there were pros but sadly, they did not outweigh the cons for you. Unfortunately we do have temporary construction which is something we will endure for a short amount of time in order to be a part of one of the trendiest neighborhoods... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2014

Wonderful place to stay whenever you have plans to discover the great Meatpacking District, Chelsea or other trendy Manhattan spots. With the High Line close by, you cannot be disappointed: The hotel is very cubic and has simple but well organized rooms with a great shower. Althoug the bath rooms are quite small, we enjoyed staying here and used our... More 

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you so much for mentioning our staff and the great location. These are key points when anyone books and it is great for our newcomers to see what we offer. We have been so lucky to be a part of Chelsea's growth and to have unobstructed views of the beautiful city. The granola is one of our guests' favorites.... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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