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Hotel Americano

518 W 27th St, New York City, NY 10001
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Hotel Americano
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Incredibe night out ! My husband and I met a group of friends at this location and it was nothing short of SUPERB. The staff was prompt and polite. Rodney and Taylors hospitality and promptness was wonderful. Ricky was an absolute delight. The service was genuinely helpful and very inviting. I can not wait to visit again!

Was this review helpful? Yes
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Suzan, Thank you for taking the time to review Hotel Americano! We love it when our staff are mentioned by name for their excellent level of customer service. We will be sure to pass along your compliments. We look forward to welcoming you back to Hotel Americano soon! Warmest, Deanna More 

Washington, DC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there last night (very good prices on HotelTonight, BTW) and had overall a good experience except for the noise. Location is good; very easy to walk to High Line but there are some sketchy areas right around the hotel so we when I got back last night at 8 pm I did not feel comfortable going back out... More 

Was this review helpful? Yes
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Lisa, Thank you for taking the time to share your review on TripAdvisor. We will be sure to pass along your food compliments to the chef. We look forward to welcoming you back to Hotel Americano soon. Warmest, Deanna More 

Oslo, Norway
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at Hotel Americano! The rooms where modern and clean, the food was great. But most of all the service was fantastic. The staff was friendly and always very serviceminded and genuinly helpful. We contacted the hotel both before and after our stay, and recieved quick and great service by e-mail then also. I would definitively... More 

Was this review helpful? Yes
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for sharing your feedback! We are so pleased to hear that you enjoyed your stay and attentive staff. Please do reach out to me directly for your next stay at Hotel Americano. We look forward to welcoming you back soon! Warmest, Deanna Thomas dthomas@hotel-americano.com More 

Amsterdam, The Netherlands
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 28, 2015

The place is perfect in the middle of the meat district with the high line being around the corner. The roof terrace attracts a young and loud crowd, music with a loud continued beat goes on till about 1 in the morning. Our room the first night was at the 9th floor right under it. Impossible to sleep. I asked... More 

Was this review helpful? Yes 1
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Frank, Thank you for your feedback. We are sorry to hear that the noise from the rooftop disrupted what sounds like an otherwise nice stay. We are pleased that you enjoyed the amazing location and delicious breakfast. More 

Colts Neck, New Jersey
Level Contributor
176 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed May 27, 2015

I knew Hotel Americano was going to be a great experience from the get-go when I reserved the room on-line and booked the breakfast package for me & my wife but in the reservation I in error selected one guest in the drop down screen; Joseph Walker the hotels sales manager caught it right away & e-mailed me to correct... More 

Was this review helpful? Yes
Deanna T, Director of Sales at Hotel Americano, responded to this review

We love it when our guests share their fabulous experience at Hotel Americano! Thank you for taking the time to share all of the amazing feedback. We will be sure to personally recognize all of the staff members that you mentioned by name. Thank you again and we look forward to welcoming you back soon! More 

Amsterdam, The Netherlands
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed May 26, 2015

Oppositie the hotel is a major buidling site that starts work at 7 am so if you want some rest that doesn't work. The rooftop restaurant has loud pulsating beats so any room above the 6th floot does't work until 1am. The bellman is morose but Taylor behind the front desk and the Polish breakfast waiter are friendly and helpful.... More 

Was this review helpful? Yes
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Stephen, Thank you for taking the time to share your comments. We appreciate any and all feedback to elevate our service levels. We are so pleased that you enjoyed the design of the room and our delicious breakfast. We will be sure to pass along the compliments. We apologize for the noise challenges that you experienced during your stay.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2015

I am very fond of a hotel e-mag called Design Hotels (which this hotel is listed in) and have found some real gems over the last few years. Note: they are never cheap. But I found a decent deal on this place through booking.com so went for it. What the hotel does well is make use of what are small... More 

Was this review helpful? Yes 1
Deanna T, Director of Sales at Hotel Americano, responded to this review

Daniel, Your feedback is truly appreciated. As much as we enjoy reading positive reviews of guest experiences, it is very beneficial to our operation to read the comments you have provided. I want to extend my sincerest apologies for the issues you encountered during your stay. Please know that we are working diligently to try to resolve these issues and... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Great atmosphere, friendly and helpful staff, very clean, with the Highline just around the corner and the up and coming Meatpacking District just a few blocks away. Very trendy layout and room arrangements. Overvall, a refreshing change from the norm. The ground floor lobby and seating area buzzes with life throughout the day, serving as a cafe during the day... More 

Was this review helpful? Yes 2
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for taking the time to share your review! We are pleased to hear that you enjoyed the design and ambiance of the property. We look forward to welcoming you back to Hotel Americano the next time your travels bring you to New York. More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 22, 2015

Visited New York with my partner, in January, and chose the Hotel Americano mainly for its proximity to the site of a theatre event we were attending. We arrived fairly late in the evening and realised we'd lucked into a very glamorous proposition indeed, from the buzzy, beautifully lit cocktail bar through the sexily darkened lift to the room itself.... More 

Was this review helpful? Yes 6
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 14, 2015

My husband and I booked a stay at Hotel Americano for his birthday and we had a really lovely experience. The concierge was super nice and helpful and even offered to store our luggage so we didn't have to carry it around the city after we checked out. I think this must be a really fun place to stay in... More 

Was this review helpful? Yes 1
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