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All 453 New York City hotels

Hotel Americano

4.5 of 5 Hotel   |   518 W 27th St, New York City, NY 10001 (Manhattan)
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Hotel Americano
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Ranked #288 of 453 Hotels in New York City
A recent review
4 of 5 stars reviewed 1 week ago
MexTraveler6 Mexico City, Mexico
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196 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The lobby and the rooftop are the only places that the owners spent any money when renovating this building. Don't expect anything beyond that. I travel to NYC on average once per year and I almost always find a new boutique hotel to stay at. Out of more than a dozen stays in NYC, this is the only hotel that... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

We would like to thank you for taking the time to write your feedback on Trip Advisor. We were very surprised that you felt so strongly about the property. Our building was a new build so no renovations were needed. We see that you stayed during August which is one of our busier months. We did have a few events... More

Mexico City, Mexico
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Location, design and service are outstanding (a little bit snobbish if anything, but hey it's Manhattan). Being an Habita Group fan I was very impressed with this property since it is the very first one more inclined towards a hotel than anything else. Food is overpriced and just not good. Expect high noise levels, from the patio until 3AM (nothing... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you for posting a review. We apologize that you did not prefer the food. We hope that you tried both options, Americano and La Piscine. We also offer Bento Boxes for our in room dining so we try to have a lot of options for different palates. As for the music, we close our venues at 1 am due... More

Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Very serviceminded staff in reception and roof-top bar. The rooms are small, but the flor-to-ceiling-windows makes them feel bigger. Very nice and stylish decor and bathroom amenities from Aesop. Neigboorhood is cool and trendy with the higline park just in front. Also a lot of construction going on so beware of potential noise during the day.

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JPamericano, Director of Sales at Hotel Americano, responded to this review

We appreciate your feedback about your recent stay. Thank you for taking notice of the great service provided by our team. We may be a small family, but strive for great guest service. We appreciate that you touched base about the design of the room. Being a New York hotel in Chelsea, we have limited space but our design team... More

New York City
Top Contributor
84 reviews 84 reviews
55 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for one night as a staycation and wanted some pool time to close out the summer. The pool is quite small and there are very limited lounging options by the pool. That said, we used the bench seating with table, opened the big windows and got some nice rest and sun. I wish I could... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

NYC Travel Man, what a kind review!!! This is amazing feedback to share with our team and to let them know their hard work and attention to detail does not go unnoticed. The gentleman's name poolside was Eddie, our lifeguard. We are so happy to hear you enjoyed the public spaces and the room as well. The Aesop products and... More

Westport, Connecticut
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: the Chelsea location is great for walking the High Line, seeing the galleries, walking to midtown and downtown. The staff was friendly and welcoming. The staff made some switches so we could get into a room earlier than normal check in time. The rooms were clean and fresh. The not so good: The room was tiny (and I... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you so much for taking a moment to express the pros and cons about your recent stay with us. Any feedback is always greatly appreciated and can only make us stronger. We are so happy you enjoyed the neighborhood. We are thrilled to be a part of the growing process. We are sad to hear that you did not... More

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In the heart of the Chelsea District - this hotel lends itself to walking in a truly great neighborhood of manhattan. Local eateries and parks allows you to see more of the local scene vs. the touristy scene of midtown or the financial district. As for the actual hotel - i was not a fan. Bedding on the floor -... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you for taking the time to write a review. It seems we were not a good fit for you but we would always love to have you in our restaurants when you travel to NYC. Hope to see you again. More

Miami Beach, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

Fantastic service, absolutely no attitude from any staff... Which is refreshing for NY. Yes the rooms are on the smaller side, however very comfortable and well appointed. Nice touch with the Ipad in the room. Lydia at the rooftop bar is amazing, I couldn't have received better service! . If you are looking for a nice place with a great... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you for taking a moment to share your feedback. We work hard to make sure our team is friendly and eager to help. Being a boutique property we are able to provide a more intimate feel for our guests. Several have said it feels like being home. We hope to see you very soon. More

Philadelphia, Pennsylvania
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with a friend for a girls weekend and we were very happy and impressed with the room. There are many photos already up but the design really does make the small space seem large: my favorite is the one-way glass that forms the wall between the shower and the bedroom so that the person in the shower... More

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JPamericano, Director of Sales at Hotel Americano, responded to this review

We are so happy you had a great girl's weekend and enjoyed the design of the rooms. Unfortunately we are not given much space in NYC and our owners did an amazing job at really maximizing the space for our guests. The platform beds, minimal decor, and floor to ceiling windows really open up the space. Thank you for taking... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Very impressed with this hotel. The rooms were very clean and very trendy. Spacious bathroom for a New York hotel. The staff was very friendly and accommodating. The rooftop bar has a great view that's beautiful for sunsets. Would definitely stay again

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

We hope to see you very soon and from the sound of it seems as though it may be sooner rather than later! Thank you for commenting on our team's hard work. In October we will launch a new menu and theme for our rooftop for the remainder of winter. Please come and enjoy! More

London, England, United Kingdom
1 review
2 of 5 stars Reviewed August 27, 2014

Stayed here for 4 nights recently. Overall it was ok, but the loudness drove this down from a 4/5 to a 2/5. Pros: - The room was very cool/modern. - Comfortable beds. - Staff are excellent and very friendly. - Rooftop is a great nighttime venue. - Located in great part of town, right next to the highline. - Young,... More

Was this review helpful? Yes
JPamericano, Director of Sales at Hotel Americano, responded to this review

Thank you so much for taking the time to provide feedback. It is great to know that there were pros but sadly, they did not outweigh the cons for you. Unfortunately we do have temporary construction which is something we will endure for a short amount of time in order to be a part of one of the trendiest neighborhoods... More

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Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
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