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Hotel Americano, New York City

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Hotel Americano

4.5 of 5
518 W 27th St, New York City, NY 10001 (Central Park)
Hotel amenities
Hotel Americano
55 traveler photos
Ranked #271 of 432 hotels in New York City
4.0 of 5 stars 95 Reviews
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95 reviews from our community

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Minneapolis, Minnesota
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Want To Love It But ...”
4 of 5 stars Reviewed May 15, 2013 via mobile

I loved everything about this hotel except the room. The staff is professional and friendly; the restaurant is tasty and fun; love the neighborhood; but the room, not ideal for me. I found the tiny sink with large faucet unusable, the furniture chic but neither functional nor comfortable and the room claustrophobic (and I had the largest room type). On... More

Was this review helpful? Yes 1
Megi D, Marketing & Communications at Hotel Americano, responded to this review
May 17, 2013

Hi, Thank you for reviewing Hotel Americano. We greatly appreciate the feedback, although you were not fully satisfied we are happy to hear that you did enjoy our service and amenities. As far as the size of the rooms, Hotel Americano is a New York City downtown hotel and our rooms are about the standard size. We would love to... More

Calgary
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Comfortable but a little short on service for the price”
4 of 5 stars Reviewed May 8, 2013

I enjoyed my stay at Hotel Americano. Our room was nice and quiet and our bed was great. We did find upon check-in that the front desk staff was a bit distracted and not altogether welcoming, however our bellhop later in the day was lovely. Also, there was no coffee offered in the room so it was necessary to go... More

Was this review helpful? Yes
See 3 more reviews by Karen K for New York City
Megi D, Marketing & Communications at Hotel Americano, responded to this review
May 9, 2013

Hi Karen, Thank you for your feedback, it is a vital source to help us contently grow and improve. I am happy to hear that you did enjoy your overall stay with us and I am sorry to hear you did not find our service to be to your liking. This has been noted, and it will be reinforced. I... More

London
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Chic NYC hotel”
5 of 5 stars Reviewed May 8, 2013

We LOVED Hotel Americano- a chilled, chic hotel in the heart Chelsea. We stayed one evening during our NYC trip to celebrate our friend's 50th and thought the hotel was perfect. The rooms are very chic, with an iPad packed with great playlists. We loved the raised wooden platform for the bed, as well as the concrete effect. The bed... More

Was this review helpful? Yes
Megi D, Marketing & Communications at Hotel Americano, responded to this review
May 9, 2013

Hi Raelina, Thank you so much for taking the time to review us. We are truly delighted to hear that you enjoyed your stay as much as you did. It was truly our pleasure to have you. We do hope you will return to New York soon, and make Americano your home-away-from-home. If you do have plans on returning, please... More

Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Definitely for me”
5 of 5 stars Reviewed May 1, 2013

Hotel Americano is definitely not for everyone, but it's definitely for me, an admitted "hotel diva." I had been intrigued by all I had read about it, but when in New York, I need to stay in Midtown when I am on business and I usually stay in the Gramercy to East Village corridor when there for pleasure. Fortunately, a... More

Was this review helpful? Yes
See 3 more reviews by James B for New York City
Megi D, Marketing & Communications at Hotel Americano, responded to this review
May 6, 2013

Hi James, Thank you so much for your wonderful review. We are delighted to hear you truly enjoyed your time with us. Since Hotel Americano is definitely for you....I would love to book your next stay to NYC personally. Please feel free to contact me at MDoci@hotel-americano.com for any reservation needs. Thank you once again for taking the time to... More

Westwood Los Angeles County, California
1 review
“Not impressed at all”
3 of 5 stars Reviewed April 29, 2013

The first time I heard of Hôtel Americano was when I received an email from tablethotels.com several months ago in 2012. They were featured in a French-themed issue. I always pay attention to what TabletsHotels says, although I can't stay with every hotel they recommends, I try to go as many as I can. In a recent trip to the... More

Was this review helpful? Yes
Megi D, Marketing & Communications at Hotel Americano, responded to this review
April 30, 2013

Hi Cheng, Thank you for reviewing Hôtel Americano. We take feedback very seriously, and always try to better ourselves. Although, I am not sure what was exactly wrong with your stay. We always have one front desk person and one bellman at night. It is a boutique hotel, with only 56 rooms and our staff is more then prepared to... More

1 review
“COOL AND COLLECT”
5 of 5 stars Reviewed April 21, 2013 via mobile

Just spent 10 nights at this hotel for my honeymoon, I was a abit scepticle about staying in Chelsea as I was traveling from Australia and had not travelled to New York before, I wasn't sure if it was to far away from it all. When we arrived this wasn't the case we received excellent service from the Swiss guy... More

Was this review helpful? Yes
Megi D, Marketing & Communications at Hotel Americano, responded to this review
April 24, 2013

Hi Peter, Thank you for your lovely review. We are so happy that you chose us for your first stay in New York, and delighted to hear you truly enjoyed your stay and trip. We would love to have you stay with us again, if you do make it out to New York soon. Please email me directly and I... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Birthday trip”
4 of 5 stars Reviewed April 17, 2013

The staff are wonderful and the hotel is beautiful but the double room we booked whilst lovely to look at was very cramped for two people trying to get ready. Not great trying to clamber out of bed either. It was still worth the visit and they definitely have the best toiletries!! The bar snacks are great too! Had a... More

Was this review helpful? Yes
Megi D, Marketing & Communications at Hotel Americano, responded to this review
April 18, 2013

Hi, First we'd like to say Happy belated Birthday! We are happy you chose us for your birthday trip, and happy to hear that you enjoyed your stay with us. If you plan on coming to New York again in the future, please don't hesitate to contact me directly. I would love to set up your reservation, mdoci@hotel-americano.com Thank you... More

Rhode Island
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
“Interesting but uncomfortable”
3 of 5 stars Reviewed March 25, 2013

This is a very cool and hip hotel, but despite the visual appeal the comfort level is low. Being at the Americano is like sleeping in a bento box. If you order room service this is also all they have to offer. The beds are mattresses on raised wooden platforms and one has to crawl in and out of them--... More

Was this review helpful? Yes
Megi D, Marketing & Communications at Hotel Americano, responded to this review
March 28, 2013

Hello! Thank you for taking the time to review Hotel Americano. I am sorry you didn't find the rooms to be to your liking. They have been designed to suggest an urban Japanese ryokan with wooden platform, as we have displayed in our photos. As far as room service, there are 12 different items that can be chosen from the... More

Detroit, Michigan
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Amazing Staff, Awful Beds, Intolerable Noise”
3 of 5 stars Reviewed March 22, 2013

I stayed at the Hotel americano for about 5 days in mach 2013. The hotel is very modern and had a posh atmosphere. There were daily parties on the roof and the basement and I was on the top floor and could hear nothing but base until after 1AM. The restaurants were very good, the food was good, but it... More

Was this review helpful? Yes 1
See 2 more reviews by Katrina C for New York City
Megi D, Marketing & Communications at Hotel Americano, responded to this review
March 25, 2013

Hi Katrina, I am sorry to see that you were displeased by your stay with us. Noise can trickle down to certain rooms, but we do have very quiet rooms in the hotel, that we would have been happy to move you to. We do wish you had stayed for the remainder of your trip, but we hope you return... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
“Never again”
2 of 5 stars Reviewed March 22, 2013

I will certainly never stay at the Americano again. Yes, the hotel is funky and the location excellent. But as I am writing, instead of getting much needed sleep before a business meeting tomorrow, I am kept awake by really loud music coming from the hotel rooftop bar. It´s past midnight, and at reception they tell me that, unfortunately, there... More

Was this review helpful? Yes 2
Megi D, Marketing & Communications at Hotel Americano, responded to this review
March 25, 2013

Hi Mariah, Thank you for taking the time to review Hotel Americano. I would like to apologize that you did not enjoy your stay with us due to noise. We do have rooms in the hotel that are quite, and would have been a better fit for you. We try and keep noise at a minimum, even at private events... More

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Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001
Region: United States > New York > New York City > Central Park , Manhattan
Amenities:
Bar/Lounge Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #271 of 432 hotels in New York City
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Hotel Americano
518 W 27th St
New York City, NY 10001
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