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Hotel Americano

518 W 27th St, New York City, NY 10001
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Hotel Americano
Hotel Americano
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295 Reviews from our TripAdvisor Community

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Palo Alto, California
Level Contributor
49 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall good experience but ... I stayed for 4 nights my first impression was a bit disappointing as the front desk guy at the night of my check in was pretty apathetic to the fact I am SPG Platimum 75 ... therefor i didnt get room upgrade , no breakfast and even couldn't commit for a 4pm check out... The... More 

Helpful?
Thank salvax239
Canton of Basel, Switzerland
Level Contributor
73 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I had some expectations for my first stay here but I left somewhat disappointed. The rooms are tiny (even for New York standards), the location is indeed Chelsea but definitely the bad/dull side of Chelsea. The street of the hotel is dead and you're 20 mins walk from Chelsea market, etc. The rooftop is pretty ok and the staff is... More 

Helpful?
Thank 1234CN
Washington DC, District of Columbia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

First, I have to give total credit to the staff of Hotel Americano for being truly fantastic. The service was top notch. This was especially important, because the design caused a number of problems. For example, the comforters on the bed were purposely undersized, so that they ran along the top of the mattress, with zero overhang. It looks cool,... More 

Helpful?
1 Thank Billykins202
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Billykins202, Thank you for your detailed feedback from your stay! Thrilled to hear that our staff were able to promptly assist with your room move and extra blanket request. Apologies that you found the guestroom design lacking for your personal taste. For your future stays we are able to switch the beanbag out for a chair. Please do reach... More 

Pine Bush, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

Though the staff at the hotel were very courteous and friendly, the room, and the hotel itself were not especially impressive. The modern, minimalist design (of which I am usually a fan) interfered with comfort and convenience. The bathroom needed more space for toiletries and racks for towels. The lighting system in the room was bizarre. Not a bad stay,... More 

Helpful?
2 Thank ecbpowers
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello ecbpowers, Thank you for your review! So pleased to hear that you found our staff courteous and friendly. We pride ourselves on an elevated level of customer service. I am sorry to hear that you found the modern design challenging during your stay. We do hope to win you back to Hotel Americano on your next NYC visit! Warmest,... More 

Chicago, Illinois
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 3, 2015

I'm a big believer that form should follow function; when form IMPEDES function, it's gone too far. Lights that are so clever you can't figure out how to turn them off at night, plus a clock that may look cool but ticks loudly, add up to a bad night's sleep. The bathroom is reminiscent of an upscale Yotel - not... More 

Helpful?
2 Thank Avatar627
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Avatar627, Thank you for your fully detailed review! We fully understand that our design may not fit every traveler's comfort zone. The clocks in our guestrooms are a throwback classic table alarm clock - Joe Colombo designer Alessi optic clock. The small footstool tucked under the bathroom sink is to assist when grabbing our luxurious bath towels located on... More 

Manchester
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 25, 2015

Stayed here in the summer for the week. The hotel smells insanely delicious when you walk in. The door guy looks like Jamie Fox (super hot). Everything is achingly cool. Awful service on the rooftop but who cares when the views are so good. Bed were comfy and rooms so cool Amazing pizza place across the road. Great area of... More 

Helpful?
1 Thank Clare1711
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hi Clare1711, Awesome - thank you for your review of Hotel Americano! Agreed that our hotel has a delicious fragrance. We had Dream Air create and develop our signature scent for us - Ambericano. Please do reach out to me directly to book your next stay at Hotel Americano. Until then - happy travels! Deanna Thomas More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

We stayed there with friends and booked two rooms for 4 nights. Location is great as the High Line and Chelsea Market are in walking distance. The rooms are rather small and the bathroom quite dark, but New York needs to be explored, so one shouldn't be spending too much time in a hotel room anyway ;)

Helpful?
Thank Two_Schaefers
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Two_Schaefers, Thank you for taking the time to share your review! We are so pleased you were able to utilize the black out shade option on our large floor to ceiling windows to keep the rooms a perfect respite after exploring NYC. We hope to welcome you back soon! Warmest, Deanna More 

Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

A nice design and boutique hotel in a good location close to the Northern part of Highline Park. Well designed and equipped rooms with comfortable beds. Check out the roof-top bar with a small pool. Definitely a good place to stay in New York City.

Helpful?
Thank kristianmeinken
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello kmeinken, Thank you for taking the time to share your recent experience at Hotel Americano! Our beautifully designed rooms are appealing visually and offer calm and relaxation after a day of exploring the neighborhood. We hope to welcome you back soon! Warmest, Deanna More 

East Hampton, New York
1 review
5 of 5 stars Reviewed October 29, 2015

My boyfriend and I stayed at Hotel Americano recently for an Anniversary celebration and were blown away by the modern, yet still very comfortable décor, but more importantly the service. Starting with the sales team, Deanna, Joe, and Eric who really made the stay special, all the way to the front desk staff, and even the over night staff were... More 

Helpful?
Thank India K
Deanna T, Director of Sales at Hotel Americano, responded to this review

Dear India K, Amazing! We love that you chose to stay with us for your anniversary celebration and had such a memorable experience. We couldn't be more thrilled reading that our friendly staff made you feel right at home. All of us here at Hotel Americano hope that you will visit again soon! Warmest, Deanna More 

Sydney, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

I had the pleasure of staying at Hotel Americano for two nights in a 'superior uptown queen' room. The hotel is beautifully designed, inside and out. My room was quiet, super comfortable and enjoyed plenty of sunshine in the day (though this is easily blocked out, if desired). Their rooftop bar offers wonderful views and delicious drinks, alongside great tapas.... More 

Helpful?
Thank Atari84
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Atari84, Thank you for sharing the fabulous food reviews you experienced during your stay! From our room service bento boxes, to our new rooftop concept - Arriba - showcasing a Tapas and Tequila menu. We are always creating new delicious dishes and crafted cocktails. We hope to welcome you back sooner than later! Warmest, Deanna More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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