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Hyatt 48 Lex

4.5 of 5 517 Lexington Avenue, New York City, NY 10017
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#86 of 453 Hotels in New York City
583 Reviews 4.5 of 5 stars
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Hyatt 48 Lex
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583 reviews from our community

Traveler rating
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    172
    44
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Westborough, Massachusetts, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited New York City to attend my nephew's wedding. The Hyatt 48 Lex has large rooms (by New York standards) that are well-appointed with contemporary, yet very comfortable, decor. The bathroom features a large, tiled shower with a deluxe shower head; there's a mini-bar with sink, coffee maker, and fridge; and a desk with outlets for charging cell phones. The... More

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Warsaw, Poland
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I spent four nights at this hotel during my Easter break and this is definitely not boutique hotel. Is well located, beside that the entire stay was so so. Cons: - hotel's lobby is very small and not inviting, - very loud music in the lobby, almost there was no chance to hear receptionist, - staff at the reception were... More

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Rob G, Front Office Manager at Hyatt 48 Lex, responded to this review

Dear z44p, I apologize if you were not completely satisfied with your visit. Here at Hyatt 48 Lex we value all feedback and use it to continuously improve our services. I do wish that you had spoken to the hotel about these matters while you were still in house so we could have addressed them immediately. In regards to our... More

League City, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt 48 is a boutique on 48 and Lexington. It was our time to this hotel & I was hoping to get a suite but they didn't have any left :(. This hotel was great to stay at. The staff was always so so so FRIENDLY it really made our stay to NY AMAZING.

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Breejez, I am delighted to hear that you enjoyed your first time in New York City and Hyatt 48 Lex! I will be sure to pass on your great review to our staff and let them know your appreciation. I hope to welcome you back as our guest should your travels bring you back to New York City, and... More

Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at this quaint hotel. It is centrally located in midtown manhattan and its very quiet. The beds were very comfortable and the room was very modern. My husband and I enjoyed the hospitality area where they served snacks and drinks on multiple occasions. It's a very small hotel but that's what gives it charm. I... More

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Ashley C., Thank you for taking the time to write such a lovely review! I am happy to hear that you enjoyed our guest rooms and the amenities from the second floor living room. I hope to welcome you back as a guest of Hyatt 48 Lex in the future! Until next time, Rob More

Guilford, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hyatt 48 is a boutique on 48 and Lexington. The hotel is new so the rooms and furnishings are well thought out with the latest bells and whistles. For example they have an expanded in room offering of wines and spirits with nice stemware and dishes for use with a wet bar. On the second floor there is a... More

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear SandSav, Thank you for taking the time to write such a lovely review! I am delighted to hear that you enjoyed our in room wet bar as well as the amenities from the second floor lounge. I will be sure to pass on your positive remarks to my staff. I hope to welcome you back you Hyatt 48 Lex,... More

Munich, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I never write reviews. But this time I am taking the time since I want everyone to know how the staff of the Hyatt 48 Lex made our stay in NYC truly memorable. They were so helpful and friendly and their attention to detail was unbelievable. If this is one of the places you are thinking about for your next... More

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Farid S., I’d like to take a moment first and foremost to thank you for writing such an amazing review! I am so happy to hear that Hyatt 48 Lex was your favorite part of your trip to New York City and that we were able to turn around a usually unpleasant experience of having your car towed. I... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We picked this hotel for the great central location & it certainly did not disappoint! Turning up at 1.00am on a wet New York night we were initially worried because the shuttle driver did not know which hotel it was & they dropped us at the corner outside another hotel. Note to self do not prebook shuttles in US-use taxis... More

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Dantrain10, What a wonderful review! I could not be more proud of the outstanding service you received from both Michael and Vanessa. I cannot wait to share your kind comments with the team. Wishing you all the best, Rob More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Hyatt 48 Lex a number of times for work trips. There are a number of hotels in the few block radius, located near my office. I keep coming back to the Hyatt 48 Lex because of the guest lounge on the 2nd floor, complimentary pastries, juice and coffee for breakfast and a relaxing place to unwind... More

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Gyuni, Thank you for choosing Hyatt 48 Lex, we appreciate your loyalty. I am so glad to hear that you enjoy our second floor Living Room and all of its amenities. We look forward to your next visit! All the best, Rob More

Leesburg, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was good. Highlight is the 2nd floor lounge. Guests were given free coffee, cakes and even a continental breakfast. Reception was fantastic, always ready to help and give great recommendations. The only problem we found was that housekeeping did not follow through with clean glasses and picking up used ones. Also the towel were not up to standard some... More

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Margaret F., Thank you for your comments. We always love to hear good feedback! I am happy to hear you had good connection with our team and they were able to provide you with recommnedations. I am disappointed to hear that your glasses were not replenished daily, I will address this with our Director to Housekeeping to ensure that... More

San Mateo, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to NYC so I wanted to go to a lot of touristy spots. This hotel could not have been in a better location for me. It was a short walk to Times Square, Rockefeller Center, Grand Central Terminal, 5th Avenue, Central Park, and a quick cab ride to the Met and Museum of Natural History.... More

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear KrystleO86, Thank you for choosing Hyatt 48 Lex for your first visit to NYC! I am glad you were able to appreciate the second floor living room and all of the amenities with it. In regards to the WIFI; once you hit Platinum level in our loyalty program, Gold Passport, you will receive complimentary WIFI for each of your... More

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Additional Information about Hyatt 48 Lex

Address: 517 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hyatt 48 Lex 4.5*
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Also Known As:
Hyatt 48 Lex Hotel New York City

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