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Hyatt 48 Lex

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517 Lexington Avenue, New York City, NY 10017
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Rates from $229
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Hyatt 48 Lex
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736 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
97 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here one night while in NYC on business. The location is really good; close by shopping, Park Avenue businesses, restaurants, and Grand Central Station. The hotel is contemporary and clean. It is a small footprint so don't expect a spacious feel. It has been 18 months since I stayed here last and I noticed improvements when I read my... More 

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Santo Domingo Province, Dominican Republic
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel to stay in the heart of Manhattan. Excellent spacious rooms and efficient service. The Brass restaurant was very good and did not feel like a "hotel restaurant". The staff was very professional and makes one feel taken care of.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Rafael B, Thank you for taking the time to write such a nice review. I am happy to hear that we were able to provide a comfortable and enjoyable hotel stay. Your feedback is greatly appreciated and I look forward to having you re-visit us, at the Hyatt 48 lex. All the best, More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Hyatt 48 Lex is in a great location in NYC - walking distance to Rockefeller Center and Grand Central Station. It was a clean room, lovely bathroom and comfy bed. The views from my windows was an added bonus. What more could you need?

Review collected in partnership with Hyatt Hotels

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Claudia M, Thank you for writing us a review. I am glad that we were able to provide you with convenience and comfort during your stay. I look forward to the next time you stay with us at The Hyatt 48 Lex. Best Regards, More 

Saint Louis, United States
1 review
5 of 5 stars Reviewed 1 week ago

We loved staying here, the location was great, the staff were all really nice and the room was very comfortable. We especially enjoyed the 2nd floor lounge area. We traveled with kids and that worked out well. I would highly recommend this hotel.

Review collected in partnership with Hyatt Hotels

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Andrew G, Thank you for taking to time to write such a great review. I am glad to hear that we were able to accommodate you and your family. Your positive feedback is greatly appreciated. I hope you choose to re-visit in the future. All the best, Robert Gormley More 

Springfield, Massachusetts
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Small lobby, with very friendly and competent staff. The floors are really small, but the rooms are standard or slightly larger than a typical New York City hotel room. Very clean. There was a hunch of bottles of wine for the minibar which I did not indulge in. You won't go wrong here.

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Ndela123, Thank you for taking the time to write us a review. Your feedback is greatly appreciated. I hope you choose to re-visit us in the future. All the best, More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night while on business. Room was well appointed and clean. Beds were very comfortable. The staff, including the manager Hannah and Shaheeda were cheerful, polite and helpful. The lounge on the 2nd floor is a great place to relax or have a casual business meeting. Free coffee/tea/pastries/bagels in the morning and wine/cheese in the evening. Highly recommended.

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Mimz814, Thank you for taking the time to write such a wonderful review. Your feedback concerning our staff and hotel is greatly appreciated. I will be sure to mention a special thanks to Shaheeda and Hannah, on your behalf. We look forward to your next stay. All the best, More 

Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed on the hotel in June 2015. I had stayed there several times in the past and was always very satisfied. This time, I received a room which was equipped for handicapped people. The main difference was in the bathroom which looked like in a hospital and was such that you flood the whole bathroom as the curtain was... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Ericmr S, Thank you for taking the time to write a review. I am sorry to hear that this particular stay was not as comfortable, as your previous ones. Your feedback will be taken into full consideration. I hope you choose to stay with us, in the future. Best Regards, More 

Bedford, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Modern but not pretentious hotel with nice laid back feel. Rooms are a reasonable size and very clean. Staff very helpful and a nice comfortable, well located base. Complementary breakfast not vast but better than most I've experienced. I was there on business but would consider it as a good base for a leisure break.

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Nick B, Thank you for writing us a review. Your feedback is greatly appreciated and we look forward to your next stay with us. All the best, More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just checked out and had to write a review. I've stayed here several times over the past 3+ years. This visit was great like all the rest. Many thanks to Shihadah for always going the extra mile to help and ensure we had everything we needed. She is really great as is the rest of the staff. Very service oriented... More 

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear STEVEDEAN12, Thank you for taking the time to write such a wonderful review. Your kind words concerning our staff and hotel are much appreciated. I look forward to your future stay with us. Wishing you the best, More 

Uitgeest, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

I thouroughly enjoyed my stay at 48 Lex and the attetiveness of the service did not go unnoticed. I am especially grateful to John who not only delivers what the hotel promises but does so with a professional, kind and friendly attitude. Because I stay in NYC more often I have and will choose 48 Lex in the future because... More 

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Jacqueline V, Thank you for writing such a great review. I am glad to hear that the you had such a great experience with us. I will be sure to thank our staff and John, on your behalf. I look forward to your future stay with us. Best, More 

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