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All 449 New York City hotels

Hyatt 48 Lex

4.5 of 5 Hotel   |   517 Lexington Avenue, New York City, NY 10017 (Manhattan)
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88%
Ranked #86 of 449 hotels in New York City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
Yarra3002 Melbourne, Australia
  • Reviews (539)
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539 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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stl
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The hotel has no lobby thus when more than 2 parties are checking in it is very tight. There is a curtain that separates the "lobby" with the bistro next door. One of the specials there is Kale. The odor is not pleasant. The Bistro shares the hotel's 2 elevators for the bathroom. The elevators are impossibly slow. I have... More

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Iscstl, I would like to apologize for the events that transpired during your stay. I do wish that you had spoken to the hotel about these matters while you were still in house so we could have addressed them immediately. Should you wish to discuss this further please reach out to me directly. Thanks, Kelsey kelsey.pratt@hyatt48lex.com More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lounge on first floor was convenient for drinks. Ground floor bar and restaurant was busy, with lots of locals after work. Service quick and efficient with mid range prices. Cost of wi fi per device was too expensive in 2014. Over the top. Rooms very comfortable with great bathroom. Good wine list

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Thank you for the shout out, Yarra3002! In regards to Wi-Fi, once you become a Platinum member with our loyalty program, Gold Passport, you will receive complimentary Wi-Fi upon every stay. Thanks again for the review, Rob More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very comfortable hotel with very accommodating staff. My first trip to New York and the location couldn't have been better. Easy walking distance to Grand Central Station, Rockerfeller Center, Empire State Building, Times Square. Only minor complaint is the length of time we had to wait for a lift on occasion - there are only two.

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

I am so happy you enjoyed your stay with us, Kim K, and thank you for the review! All the best, Rob More

Phoenix, Arizona
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 1 night during a short stay in the city. I am a Hyatt Diamond member. Location: The hotel is located on the NE corner of 48th Street and Lexington right in midtown Manhattan. I came in from Newark (EWR) and took the bus to Grand Central Terminal. From there, it was a quick 5-10 minute walk... More

Was this review helpful? Yes 2
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear IntlSalesGuy, Thanks for the excellent review and recommendation! Your loyalty to Hyatt is of the upmost importance to us and I am thrilled to hear Hyatt 48 Lex did not disappoint. Thanks again! All the best, Rob More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I ended up at this quaint "Boutique Hotel" and were so PLESANTLY SURPRISED! It was so much BETTER THAN EXPECTED! We were greeted by amazing staff who were kind, professional, and even registered us in early with an upgrade to a King Size from a Queen. The hotel even smells WONDERFUL and fresh - almost peaceful, when... More

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Thank you for making Hyatt 48 Lex your choice hotel in New York City, Lorraine G! I can't thank you enough for your kind comments about our hotel and wonderful team. I can't wait to share and celebrate your review with everyone! Thanks again, Rob More

Poole
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I was lucky enough to visit New York for work for the first time and a co-worker recommended this hotel. It was perfectly located for me as the office was around the corner on Park Avenue. The hotel has a very modern, boutique style and the room I had (a Deluxe King I believe) was huge - and so was... More

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
88 reviews 88 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This gem of a Hyatt is located at 48th and Lex- in midtown without the $500+ a night price point of many of the midtown hotels. The lounge hours are good and the off the main north/ south ( The entrance is on 48th street) is nice in congested midtown. You can get your bag out without fear of being... More

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Thank you for the five star review, Julia M! I am so glad you enjoyed your Terrace room. Hope to see you again soon! All the best, Rob More

Rovinj, Croatia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

my husband and i stayed here on our 3rd trip to new york - i picked this hotel as told not too big and very personal from previous trip advisor travellers. our previous hotles in NYC had been big and very busy. we were not disappointed the room was excelent - 14th floor and the view to the street good... More

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear maxine1961, Thank you for choosing Hyatt 48 Lex to celebrate such a special occasion. I love hearing that you had such wonderful interactions with our team! Thanks, Rob More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

I'm not happy at all! You were supposed to put ONLY a hold on the incidentals but now my card is being declined because you have most of my money on hold! When I called today reporting the problem you said you would call me back as soon as you make a phone call and it's over 12 hours later... More

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear WayLat, I would like to apologize for the inconvenience you experienced after your stay. If you would like to discuss this matter further please reach out to me directly. Thank you, Kelsey Kelsey.pratt@hyatt48lex.com More

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here at Christmas week and could NOT have been happier with everything this hotel offered. The staff are friendly and helpful, the rooms are well appointed, and the bathrooms are absolutely beautiful...The location? You are close to everything...subway, buses, coffee houses, pizza joints, restaurants and SHOPPING! Bloomies is a bus or short walk north, as... More

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Thank you for the review, connie c! I am so happy to hear you enjoyed your room and all of the amenities of the hotel. I can't wait to celebrate your kind comments with our team! Thanks, Rob More

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Additional Information about Hyatt 48 Lex

Address: 517 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt 48 Lex 4.5*
Reservation Options:
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Also Known As:
Hyatt 48 Lex Hotel New York City

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#14 Green Hotel in New York City #48 Family Hotel in New York City #56 Luxury Hotel in New York City #59 Romantic Hotel in New York City #104 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Hyatt 48 Lex is a striking and innovative, luxury boutique hotel, providing a fresh take on modern hospitality, focused on intimate and exclusive experiences for the chic and savvy traveler. Located on Lexington Ave and 48th St, with 116 guestrooms and suites our hotel promises extraordinary four diamond service, a wide array of amenities while you stay in our spacious guestrooms or suites with all showcasing our floor to ceiling windows. Visit our inviting 2nd floor living room with lounge seating, a fireplace that overlooks the vibrancy of Lexington Ave and enjoy daily our signature complimentary continental breakfast in the morning, cappuccino, water, fruit or cookies during the afternoon or a glass of wine with cheese which is served every evening. We also provide a 24-hour fitness center, our full service restaurant Lexington Brass, in room dining, 24-hour business center, and meeting space. Our convenient midtown location puts guests within walking distance of Grand Central Station, Chrysler Building, Radio City Music Hall, Empire State Building, Rockefeller Center, Central Park, and Fifth Avenue, home to the finest New York shopping. Perfect for corporate travelers seeking extended-stay accommodations book one of our corner one bedroom suites and enjoy a separate living room with generous space to spread out, a kitchenette and influx of natural light with floor to ceiling windows. ... more   less 
Number of rooms
116

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