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Hyatt 48 Lex

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517 Lexington Avenue, New York City, NY 10017
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Rates from $229
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Hyatt 48 Lex
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Hyatt 48 Lex
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702 reviews from our community

Traveler rating
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    204
    58
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    12
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108
267
47
167
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston Ma, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Room was devoid of standard amenities for the first two days of our stay including a vacuumed carpet, a bottle of water and an extra roll of toilet paper. Hotel also looked worn in a number of areas with broken plaster in the lounge area and lots of dust on the carpets around the elevator frames

Review collected in partnership with Hyatt Hotels

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New Orleans, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Perfect location and great service from this boutique hotel. Loved being in Midtown, and this hotel did not disappoint. John at the front desk was extremely helpful. Everything was first rate. Will stay here again.

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Kerri P., I am so glad that you enjoyed your stay with us! John is a valuable member of our team and I will be sure to share your kind words with him. I look forward to the next time you stay with us at Hyatt 48 Lex! Wishing you all the best, Rob More 

Arlington, VA
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Just stayed here for the second time. Very chic, quiet, modern hotel with everything you need for business in Midtown Manhattan. Delicious restaurant on the street level and great service. Love this place and will select it again anytime I have the chance.

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Teri M., Wow! Thank you for much for the 5 star review! I’m so happy to hear that you enjoyed your second stay with us and I look forward to the next time you visit us at Hyatt 48 Lex! Wishing you all the best, Rob More 

New Providence, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Service was excellent. Raymond, who checked us in, was so accommodating. I was with my husband celebrating my birthday and Raymond surprised me with a little birthday treat delivery to our room! The location is less hectic than the theater district, but, still short walks to many find restaurants and nightlife.

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Idolwannabee, Thank you for taking the time to write such a lovely review! I am happy to hear that you enjoyed your stay with us for your special occasion. Raymond is a valuable member of our team and I will be sure to share your kind words with him. I look forward to the next time you stay with... More 

Chicago, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I was very happy with this hotel. Very welcoming staff. Good size rooms for NYC. Modern, fun, good amenities. Location is good for midtown business. Breakfast lounge, good restaurant. Happy to find that the rooms were quiet too.

Review collected in partnership with Hyatt Hotels

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Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear David J., Thank you for taking the time to write such a lovely review! I am happy to hear that you enjoyed your stay with us- especially our amenities and staff. I look forward to the next time you stay with us at Hyatt 48 Lex! Wishing you all the best, Rob More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I moved to the Hyatt after being booked in the Waldorf opposite. Hyatt 48 Lex was in total contrast to the Waldorf. The rooms were large and modern and came with complimentary wifi that worked well. The staff were very friendly and pleasant and gave the hotel a personal touch. I stayed for 2 weeks and was very comfortable.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Udayan S., Thank you so very much for giving us a 5 star rating! I am pleased to hear that you thoroughly enjoyed your 2 week stay with us! I look forward to the next time you stay with us at Hyatt 48 Lex! Wishing you all the best, Rob More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We spent an overnight at the Lex for a stay in the city over my birthday weekend. We were met by the most amazing concierge Aliana! She was so warm, inviting, and funny! She really wanted to make sure that your stay was the best you've ever had from the moment you stepped in the door to the moment you... More 

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Xomads, Thank you so much for taking the time to write such a wonderful review! I am beyond pleased to hear that you enjoyed your stat with us and had great interactions with Aliana. She is a valuable member of our team and I will be sure to share your kind words with her! Looking forward to the next... More 

temecula, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is very nice and clean. The staff, in particular Shaheeda at the front desk, were very welcoming and helpful. This was our first trip to New York and we were very fortunate to have fiund such a great hotel. We enjoyed having the coffee and pastries in the morning before going out for sightseeing.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Linda C., Wow! Thank you so much for taking the time to write such a lovely review! I am pleased that you had a great stay with us for your first trip to NYC and had great interactions with our staff. I will be sure to share your kind words with everyone, especially Shaheeda Looking forward to the next... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hyatt 48 Lex is close to so many places, you can walk to them. The Brass Restaurant is perfect for great dinners and breakfasts. Rooms are perfect size to work and relax in. Staff is wonderful and helpful, especially Shaheeda and Sheila.

Was this review helpful? Yes
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Jay W., Wow! Thank you so much for taking the time to write such a lovely review! I’m happy to hear that you enjoyed your guest room, meals at Lexington Brass and had great interactions with our staff. I will be sure to share your kind words with everyone, especially Shaheeda and Sheila. Looking forward to the next time... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a pretty nice hotel conveniently located. Bar and restaurant in the lobby was nice. Staff friendly. Almost gave me the wrong luggage at check out, but was not a problem eventually got my luggage.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Rob G, General Manager at Hyatt 48 Lex, responded to this review

Dear Remays, Thank you for taking the time to write us a review! I am happy to hear that you enjoyed your stay with us at Hyatt 48 Lex! I do apologize for the slight mishap with your luggage at check out. Wishing you all the best, Rob More 

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