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Hyatt 48 Lex

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517 Lexington Avenue, New York City, NY 10017
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Rates from $229
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Hyatt 48 Lex
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    764 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (186)
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    Sacramento, California
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 2 days ago NEW

    This upscale, trendy boutique hotel in midtown is a great overall value for business or pleasure. Fantastic location with a 2nd floor lounge that is hard to beat. Johnny and his staff did an outstanding job! We'll definitely be staying here on our next trip to NYC!

    Was this review helpful? Yes
    Dallas
    Level Contributor
    10 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    Great location, close to subway and walking distance to Rock Center, etc. Rooms are larger than most in NYC. Also, there's a great espresso/coffee machine on the second floor that's always available, tastes great and is free...

    Was this review helpful? Yes
    Washington DC
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 6 days ago NEW

    My favorite NYC hotel. The property is a bit quiet, but the rooms are fantastic; new and modern design, great in-room amenities. The hotel includes quite a few suites, and every hotel is very well-equipped for a business traveler. The service at check-in is always pleasant and most important - efficient. There isn't a proper Regency Club, but there is... More 

    Was this review helpful? Yes
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear Michael22191, Thank you giving us such a great review. I am very happy to hear that we were able to ensure an enjoyable stay for you. Your kind words concerning our staff, hotel and restaurant are greatly appreciated and uplifting. I look forward to your next hotel visit. Best regards, Robert Gormley General Manager More 

    Hong Kong, China
    Level Contributor
    83 reviews
    60 hotel reviews
    common_n_hotel_reviews_1bd8 63 helpful votes
    4 of 5 stars Reviewed 1 week ago NEW

    Overall i like this hotel, it has a boutique feel and the rooms are nice and good size with a small kitchenette too. The hotel is simple but friendly and helpful staff and i love the lounge with free drinks. Be aware the lobby is very basic and simple but the rooms and lounge are up to my standards. Its... More 

    Was this review helpful? Yes
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear Scott T., Thank you for taking the time to write us a review. I appreciate your kind words in regard to our staff, hotel and complimentary amenities. Furthermore, I am sorry for any inconvenience you endured, due to the hotel’s elevators. I look forward to your future visit, with us. All the best, Robert Gormley General Manager More 

    Rio de Janeiro, Brazil
    1 review
    4 of 5 stars Reviewed 1 week ago

    I loved to stay in Hyatt 48 Lex. It has a great location, near subway to go to East or West sides. The coffee machine helps a lot with a delicious cappuccino and also the happy hour with great wines and cheese. The staff were great! Very nice.

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear Christina P., Thank you for your feedback. I am glad that we were able to meet your needs, during your last stay with us. On behalf of the staff, we look forward to having you again at the hotel in the future. Warm Regards- Robert Gormley General Manager More 

    Miami, United States
    5 of 5 stars Reviewed 1 week ago

    My husband and I stayed at this hotel during our recent visit to New York. It was my first time visiting the big city, and I wanted to stay at a hotel that was at a decent location and didn't break the bank. Hyatt 48 Lex, how do I love thee? Let me count the ways... 1. Location: I was... More 

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear Tricia G- I wanted thank you for taking the time to write such a refreshing and detailed review. I am glad your experience at our hotel was one to remember. I will be sure to share this with our employees, as they truly strive for reviews such as these. We hope to welcome you back in the future. Best... More 

    Baltimore, Maryland
    1 review
    5 of 5 stars Reviewed 2 weeks ago

    A best buy hotel. Good location, nice rooms, welcoming staff. The hotel's breakfast bar was a welcoming feature with juice, coffee, and good quality teas. Having a small refrigerator was valuable as well.

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear leof924, Thank you for taking the time to write us such a nice review. It is great to hear that we were able to meet your needs during your stay. I hope to see you in the near future. Regards- Robert Gormley General Manager More 

    Texas
    Level Contributor
    12 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    We wanted to like this hotel. The location is awesome, and the lounge is a nice touch. We used the in-room microwave way more often than we imagined. The minor issue is the thin wall some other travelers mentioned. Not really a big deal to me. For a hotel at this level, I am expecting a lot more from the... More 

    Was this review helpful? Yes 1
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear Jeff L- Thank you for taking the time to write us a review. We truly value and appreciate any and all feedback that is provided. I do apologize that your arrival experience at the hotel wasn't a pleasant one, and I will be sure to follow up with my team. I do hope that you decide to give us... More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    Staff here is above all professional, helpful and very pleasant, rooms are the cleanest I ever come across. Great location, we did not get to eat in the hotel restaurant during this stay. Reason I booked with 48 Lex was because of all the pleasant reviews I read and boy did they stand up to them and then some! I... More 

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes 2
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear G5293GDdaniellec, Your positive feedback is very refreshing to hear and it is greatly appreciated. I hope we get the chance to welcome you back to our hotel in the future. I will be sure to pass on the comments to our staff, as we strive each and every day to ensure guest satisfaction. Regards- Robert Gormley General Manager More 

    portland, United States
    1 review
    4 of 5 stars Reviewed 2 weeks ago

    great staff great room great location great hotel a great hotel in all aspects. we stayed there for 6 nights in rooms for 5 of us. this will be our new residence in ny. our only suggestion is for a regency club to be added to the hotel. the staff are extremely efficient, friendly, and resourceful

    Review collected in partnership with Hyatt Hotels

    Was this review helpful? Yes
    Rob G, General Manager at Hyatt 48 Lex, responded to this review

    Dear Murali N- I would like to thank you for taking the time to write such a nice review of your experience with us at the hotel. We are looking forward to welcoming you and your family back in the future. I will be sure to pass on the positive notes about your staff interactions to all of our employees.... More 

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    This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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