I'm just about to check out after a 4night stay with my parents and sister!! Wanted to write this review, given that i was dreading coming to ths hotel after reading some of the previous posts!!! This is my 4th time in NY and first stay in this hotel!!! When we arribved at 1.00pm the check in line was empty,... more

Certainly not the worst hotel in the world, but you get what you pay for. The worst bits - an hour queue to check in, a permanently cold shower, and half an hour queue to check out. The Affinia Manhattan, two blocks away, is a much better place but costs a lot more. more

This is possibly the worst hotel my family has had the misfortune to stay in anywhere in Europe or the US. We moved out the first night to the Holiday Inn not too far away on Lafayette. It was a bit more expensive but at least the rooms were clean and the bathrooms weren't rotten. I mean even the plughole... more

You can't blame the staff for the condition of the hotel. The place is owned and operated by a company that does not know how to run a hotel, they were only interested in the property that it sits on. I agree the place needs to be cleaned up but when most of the money that you earn is taken... more

The Hotel Pennsylvania in New York is possibly the dirtiest hotel I have ever stayed in. I expected a hotel with functional rooms and little in terms of facilities but I was unprepared for the dirt and shabbiness that was exposed. We moved to room after room. Problems included. Faeces in the toilet, nose pickings on the back of the... more

The place is a tip. The hotel itself is absolutely huge, and facing Madison Square Garden, so when you roll up to the place, you think you 're in for a treat. You could not wish for a better location. Inside, it looks like a scene from "The Shining". The huge lobby is authentic 1930's (last time it was decorated... more

We understood that in that days the hotel was fully booked but the rooms that they gave to us were really bad and unpreseantables as the pictures attached shows. As one of our relatives suffers diabetes he needs a refrigerator to keep his medicine at the right temperature but they don´t provide in any way. We´re really disappointed with this... more

The website is VERY misleading. I chose this hotel for convienence to the train station and that is all it was, convienient. Upon entering the lobby you get the feeling that it is competive with other NYC hotels. But it is not. With 30 minutes in line for check in they could have had many more people working the front... more

We have just returned from a 6 day stay in New York. We were a group of 8 people and after reading the reviews we were somewhat apprehensive about the hotel. The location is great, convenient to everything you will want to see.The room we had was huge O K it could do with a bit of a makeover but... more