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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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9,535 Reviews from our TripAdvisor Community

Traveler rating
    397
    1,715
    3,163
    1,619
    2,641
See reviews for
1,872
2,653
653
750
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Belleville, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

I dont even know where to begin. We arrived early and had to valet our car. The cars are parked a block away and can only be held for 24 hours. Not a PAID night at the hotel, just 24 hours. This means we had to check out of the hotel hours early in order to prevent being charged an... More 

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Boonton, New Jersey
Top Contributor
138 reviews 138 reviews
7 hotel reviews
295 helpful votes 295 helpful votes
1 of 5 stars Reviewed yesterday NEW

We need a new review rating below terrible solely for Hotel Pennsylvania in New York City. How about disgusting? There is nothing good to say about this dump. The rooms are disgusting. Bugs and pests crawling around. Furniture that looks 200 years old. Faulty wiring. Bad plumbing. The check in and check out lines are ridiculous. Their staff is rude... More 

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Travelers are raving about these New York City hotels

Luxembourg City, Luxembourg
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed yesterday NEW

My brother was there with his Girlfriend He should stay there for a week but as soon he checked in and saw the room they were totally Shocked about what they saw The room was just disgusting and about the bathroom or shower everything was fallung down and it wasnt clean at all After the first reclamation we made at... More 

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Orlando, Florida
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed yesterday NEW

Filthy is the best word that can describe this place. We stayed there for 4 nights recently and it was horrible experience. This is place is VERY old and dirty. The entire place (including our room) wreaked of cigarette smoke and apparently this is not a "non-smoking" establishment. The furniture (an office chair and a "comfort" chair) were so stained... More 

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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Having booked a disabled/ADA room was told at book in a room was not booked as ADA/Disabled despite the letter confirming the booking. Was directed to a suite to find it was so old it looked like it was part of the Ark. I then found I was unable to access the bathroom in my electric wheelchair, the desk was... More 

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Skien, Norway
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

I spent a night here before going to Washington the next day and even though I slept ok this hotel was very worn out and really deserves an upgrade. It was not very clean, the bathroom looked like something from the 60s and the airconditon (the size of a full fridge) hummed along all night. The view from my window... More 

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New York City, New York
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

Avoid this hotel at all costs. Although it has a great location, the management allows several dozen homeless folks to camp out in and around the hotel. It's location near a local soup kitchen makes it a magnet. Unfortunately, there is no place to relieve themselves except in the many alcoves that are on the building on 32nd and 33rd... More 

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Pennsylvania
1 review
1 of 5 stars Reviewed yesterday NEW

I stayed at the Hotel Pennsylvania for 2 nights., 2 rooms..... the reason was graduation from college at Madison Square Garden....I have been in New York for 4 years with my daughter and this was by far the most horrible experience in any hotel...one room had no hot water called several times and no one came to fix it...called for... More 

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Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Situated on 7th Avenue opposite Madison Square Gardens & Penn station, its the ideal location to explore New York. Times Square & Empire State Building are within easy walking distance & the largest Macey's Store in the world is virtually next door. The Hotel Pennsylvania was once a grand hotel that is now in need of the refurbishment currently being... More 

Was this review helpful? Yes 2
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Mandy, Thank you for sharing your review with us. We are happy that the hotel fit your needs and that you plan on coming back to visit us again. We do want to offer you the best rates available for your feedback so please visit our website when you start planning your next stay. If you ever see a... More 

Lincolnshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed 5 nights here with my children at the end of May 2015 on a trip to New York from England. Yes the hotel was a little dated but our room was huge and it was clean, the staff were very friendly and helpful. This hotel is in fantastic location and it extremely affordable for the position it is in,... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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