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All 433 New York City hotels

Hotel Pennsylvania New York

2.5 of 5
401 Seventh Avenue at 33rd Street, New York City, NY 10001 (Manhattan)
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Hotel Pennsylvania New York
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Ranked #361 of 433 hotels in New York City
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6,084 reviews from our community

Traveler rating
    266
    1,124
    1,812
    1,050
    1,831
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Families
799
 
Couples
1305
 
Solo
312
 
Business
444
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date Rating
Heredia, Heredia, Costa Rica
1 review
1 of 5 stars Reviewed June 17, 2013 NEW

The only thing I can say is "location is great", but the service, the reception, where a disaster, As they received many people they can't provide a good customer service. The worst thing were the rooms, old carpets,old beds, old furniture. It was hard to make the desicion to sleep on that place, the bed was not comfortable at all.... More

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Derby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed June 17, 2013 NEW

We stayed here over Xmas 2012. Having looked at several cheaper hotels due to the expense at that time of year it seemed to fit the bill. The pictures on the website looked great, however the room we got given looked nothing like it. Upon arriving at our room we couldn't believe how big it was and how dated and... More

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1 review
2 of 5 stars Reviewed June 16, 2013 NEW via mobile

I was in a renovated room, looked great but when I saw a large brown furry rat scurry under the bed I relocated to an old antiquated room. Overall bad experience. The conference areas are nice and roomy. That was the best part of my stay, the conference I was attending.

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Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 15, 2013 NEW

Location is great for Penn Station/Madison Square Garden. We were catching an early morning Amtrak train from Penn Station and wanted minimal walking. The price was low compared to other properties in proximity. The only other positive is that the woman at the front desk was nice. Those were the reasons for the Poor vs Terrible rating. To begin, the... More

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See 5 more reviews by xtine16 for New York City
New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2013 NEW

the pensylvannia hotel is in the best location in manhattan. penn station is across the street. The empire state is 5 minutes walk. Times square is 10 minutes walk. The hotel is good, the rooms are clean and the staff is nice. We had no problems at all and we had a good vacation.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed June 14, 2013 NEW

That's about it. This hotel is from another age, and it shows. Rooms are small and need to be redone from scratch. Carpet, curtain, bathtub, TV, feels like a abandoned place. But the location is great, right in front of Penn Station, walking distance from Time Square and lots of other attractions. In a few words, price is reasonable, you... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 13, 2013 NEW via mobile

Stayed here for 2 nights the check in staff are rude. The room was filled with old furniture the tv was out dated..theres a $11 fee for wifi a day. bed was not comfy at all. The only good thing about the hotel is its location

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2013 NEW

An old hotel with large rooms. The room was clean but definitely in need of renovation. Empire State Building is within walking distance. Easy access to public transport as it is just opposite to the Penn station and near the Port Authority Bus Terminal. There is no free WiFi which is a little surprising as most of the hotels provide... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2013 NEW via mobile

staff has major attitude....horrible service.....do not stay here....it was the worst experience I have ever had staying in ny...the pictures lie.....horrible horrible horrible.....pls pls do not waste your time or good $$ in this ghetto place....the rooms have ripped furniture...and are absolutely dirty...the staff are so ignorant....customer service is not a priority

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 of 5 stars Reviewed June 11, 2013 NEW

Chosen for the excellent location unfortunately that's where the good news starts and ends. Don't be fooled by the glossy reception area. The first clue that all is not well is the 40 minute queue just to check in. As you ride the lift (elevator) to the 15 floor you can read the handy card given to you at reception... More

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Hotel Pennsylvania New York
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Hotel Summarization (Beta)

What travelers say

  • Penn Station(169)
  • Great location(106)
  • Madison square(55)
  • Only good(31)
  • Empire state building(31)
  • Very old(29)
  • King size bed(21)
  • Flat screen TV(11)
  • Friendly and helpful(11)
  • CUSTOMER SERVICE(10)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
Ranked #361 of 433 hotels in New York City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Eighteen-story Landmark Hotel located opposite Madison Square Garden & Penn Station. ... more   less 
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Also Known As:
Hotel Pennsylvania
Pennsylvania Hotel New York
Pennsylvania Hotel
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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