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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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9,418 reviews from our community

Traveler rating
    394
    1,693
    3,115
    1,604
    2,612
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1,842
2,614
644
745
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (944)
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  • All months
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    (2435)
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Faro, Portugal
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

Worse room ever. Room was very dark, untidy and bedsheets were a mess. Bathroom was like worse ever and walls falling apart. Apart from that from the 2 reservations only one appeared. No views except a wall across the window.

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Edgewood, Maryland
2 reviews
1 of 5 stars Reviewed yesterday NEW

Dirty, old rundown just disgusting!! Please heed my warning. The busy lobby was the nicest feature of the hotel, trust me on that. I choose to sleep there with my daughter instead of stay in the room it was that bad!! Homeless in NYC we walked the streets from 5:30am until we could check in at another place. I've seen... More 

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Travelers are raving about these New York City hotels

Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is so old...the only good thing is the price and its location. Hotel Penn is around 100 years old and it shows. Lobby was quite deceiving and modern while the rooms felt like a youth hostile. I chaperoned my daughters class trip and we demanded to be switched to a different room three times! First was so small... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

run - do not stay at this hotel (if that's what you want to call it). What a hell hole. There was blood on the walls. I had to put my suitcase in the bathroom on tile floor so it wouldn't be sitting on the gross carpet. OMG - what a nightmare. I can't imagine anyone staying there. My skin... More 

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

All of the negative reviews on this site are accurate. The front desk staff were rude and unhelpful. They could not care less about helping guests. Room was dirty and poorly lit. There were stains on the bedspread and blanket. The pillows were some sort of flat, industrial-grade foam, and the old mattress sagged. There were marks, scratches, and stains... More 

Was this review helpful? Yes 1
Durban
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This was the most expensive hotel I have ever booked and the most disgusting. The reception area was as busy as a train station. The rooms were not clean, the bath stained, the previous guests mouth wash was in the bathroon with the complementary toiletries, really shocking. I don't recommend thus hotel to anyone. The only positive was that it... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

we stayed at hotel pennsylvania at 100 am we got woken up from what sounded like a sledge hammer banging on our door i got up looked out peep hole and sure enough there were three guys banging on the door next to us ,,,,,we were so scared and being woken up from a sound sleep when i opened the... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 days ago NEW

Had heard horror stories about this hotel but booked anyway as the deal was just too good not to but was still weary. I needn't have worried the room was clean every day as most people mention the rooms just need a lick of paint really, but by the looks of the queues every day this hotel is in constant... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

Old rooms, paid wifi and not working properly, the check in is at 3 pm, not a minute early, nice front desk service as well as the information desk, the location is convenient, metro station at the corner 20 minutes away walking from times square

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gurgaon
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel Pennsylvania has three things going for it location,location and location. within walking station to underground and Penn Station, Times Square and other happening places in New York and the airport bus stops right at it's entrance. The lobby is very crowded but lively. The elevators have very little waiting time.The rooms are functional, AC only for show and no... More 

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Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
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