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Hotel Pennsylvania New York

2.5 of 5 401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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8,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Co Durham
Top Contributor
57 reviews 57 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had read such bad reviews about this hotel but we found it perfectly acceptable. We had a 2 night stay here before we went onto Canada. We arrived and had to queue for the check in but it was approx 15 minutes wait. Staff were friendly and the hotel although dated is very clean. We got the lift to... More

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Westcliff-on-Sea, United Kingdom
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

On arriving at this hotel we joined a long queue to check in, however the receptionist was very pleasant and helpful. The lobby was clean and bright, especially with the Christmas decorations, but unfortunately we couldn't say the same for our room. It was very small, it smelled stale, the furniture was old and shabby, the electrical switches and plugs... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

My friend and I stayed here for 3 nights first room had a lovely view but the bathroom absolutely disgusting you could have done yourself a horrific injury if you had even stood in it.got room change to another one no view and yet again bathroom horrific dirty and grubby but room size was good bed linen clean.i complained again... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Before I start my review, it is fair to say that hotels in New York are very expensive, and to find a hotel that fits your perceived balance between cost v facility is not an easy search. We chose this hotel because we had a budget that could not stretch to a Sheraton or a Hilton, or some other quality... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Travelled to New York in November and stayed in Hotel Pennsylvania between Friday 14th and Monday 17th. I had read some horrific reviews before we travelled but as always, left it until I could decide for myself. Some of the reviews are a little over the top - don't get me wrong, the hotel is massively outdated and needs a... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I would not recommend this place to anyone. Great location if your going to the garden the hallways were gross stained walls n carpets the room itself was totally gross the carpets were dirty my buddy had stains on his bed it smelled really bad the beds were broken and can go on for days.. Don't know how they pass... More

Was this review helpful? Yes 2
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

checkin alone was circa 2 hours on arrival. Huge queues and one or two staff on duty. Seen this happening most days whilst staying..staff incredibly rude. No apologies, no pleasantries. Rooms are so basic. Grotty and not somewhere you will spent time. Used it as a base only and slept there. Stay here if you are not fussy about where... More

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Put simply, Hotel Pennsylvania spoilt our time in New York. This was by far the worst hotel I've ever stayed in and I'm genuinely amazed they're allowed to keep their doors open. I have stayed in dozens of cheap hotels, but you usually get a minimal level of service and standards - not here. The staff on reception weren't just... More

Was this review helpful? Yes 3
Denver, Colorado
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I meant to write a review of this place ages ago. I was just looking at hotels in NYC and it reminded me. (So keep in mind this was 11 years ago. However, at the time I stayed here, this hotel had 2 1/2 or 3 stars). I'm not sure I can even write one now. We in no way... More

Was this review helpful? Yes 1
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Perfect location, but hotel is not up to scratch. Similar to other reviews, we were impressed by the lobby (especially with Christmas decorations), however as soon as we got to the room (13th floor) we understood the poor ratings. Paint missing and chipped, scuff marks, mold, exposed wires (power and telephone), holes in the wall, drawers missing from furniture, window... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Penn Station(93)
  • Great location(62)
  • Madison square(17)
  • Only good(7)
  • Empire state building(7)
  • Very old(7)
  • King size bed(7)
  • Friendly and helpful(7)
  • Few blocks(4)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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Hotel & grounds (357)
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Amenities (19)
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Penn 5000 Club Room (42)
Restaurants and Bars (6)
Superior Room One Full Bed (53)
The Hotel (75)

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Room/suite (12)
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Other (18)
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