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Hotel Pennsylvania New York

2.5 of 5 401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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8,835 reviews from our community

Traveler rating
    368
    1,580
    2,906
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

nothing extraordinary , normal city hotel .We have a huge room and kids had fun in the city . Close to everything walking or by metro . Nice location , price affordable for a nice trip to the big Apple.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has a wonderful location if you are looking for a central, busy area. You can walk or take the train to anywhere you would want to go in the city. It is just across the street from MSG. The hotel itself is always very busy. It is very old and not really maintained properly but the location alone... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

Fantastic location directly opposite Madison Square Garden, round the corner from Macy's and only 5 minute walk to Times Square. However, this is the only positive I have to say about Hotel Pennsylvania. The room was cold, dark and dirty. After asking to change rooms due to the shower not working, we were moved to a new room which was... More 

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Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

Has good prices, but the actual place is a complete omission not only in decoration but hygiene. The place is old and abandoned, obviously administration does not have any intention on putting a single penny on restoration. The rooms were deplorable to say the least, the carpet is completely stain from thing I don' even want to know. I ended... More 

Was this review helpful? Yes 4
County Kildare, Ireland
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just a few blocks from Times square, 5th Avenue, Madison Square Gardens, Macy's, the Empire State building & a number of subway access points, the Pennsylvania Hotel is ideally located for any tourist who wants to spend most of their time seeing the sights & all that NYC has to offer. While the decor is not the most modern, our... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here as a group with university in NYC. On arrival we walked into the fantastic lobby that I thought really set the tone for the hotel, we checked in, got our key cards and headed to the 9 different lifts to take us up to our room. The moment we arrived on the third floor, we realised how... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a fantastic hotel. We stayed five days in the coldest winter New York has had in 30 years. The hotel location is brilliant, everything you may want to see in New York is within walking distance. Our room was massive with a walk in wardrobe and an amazing view of the Empire State Building . It was lovely and... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Not only are the rooms outdated, they are dirty!! The rooms are dark and dingy. Moreover, the toilets don't flush. The staff was incredibly rude. I would not recommend this to anyone. There are plenty of other hotels in the city that are so much better and around the same cost.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Front desk staff extremely rude and barely speak English. I payed for early check in and when I got there I was told by front desk people that there weren`t any room available and they could not guarantee they would deliver me a room before 4pm. What they could do for me was giving my money back. Can you imagine?... More 

Was this review helpful? Yes 1
Perth
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I thought I would stay at the Hotel Penn due to location. Price was very cheap, but so was experience. Great location, but poorly maintained hotel. The hotel is just tired and run down, the lift areas, hallways and rooms all look as though they were last maintained in the 70's. Dirty walls, fading and smelly carpets, beaten up doors... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Penn Station(78)
  • Great location(51)
  • Madison square(17)
  • Empire state building(7)
  • Friendly and helpful(7)
  • Very old(5)
  • Few blocks(4)
  • CUSTOMER SERVICE(3)
  • Front desk staff(3)
  • Bad reviews(3)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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