We picked this hotel for its close location to Penn Station, booking through the internet, despite the numerous bad reviews in the hope that it wouldn't all be doom and gloom! On browsing the hotel website, we decided to go for the Club 5000 option which gave us extra comfort and other complimentary items. We arrived at hotel early afternoon... more

I first visited Hotel Pennsylvania in December 2007 and to be honest I was disgusted. We were supposed to have a double room and ended up sharing a single bed, the paint was coming off the walls and the bed bugs were horrific. We revisited New York in December 2008 and for price/location this hotel came up again. Initially I... more

I think part of the hotell is refurnished and we where staying in the old part and that is why the revieuws are so different. Our room was very spacious, but dirty. The bathroom was not clean and dust was piled up in the corners and on top of for example the closets (had to check how thorough they cleaned).... more

The only good things about this hotel are price and location. My friend and I were only there two nights and were barely in the room. It is right off of 34th St and next to the train station and Madison Square Garden. The lobby is kept nice with flat screen tvs all over. The building has "character" which can... more

Our extended family traveled to NYC for the 4th of July weekend. We traveled from Greensburg, PA to NYC via Amtrak; Hotel Pennsylvania is ideally located directly across from Penn Station. Once arriving, the check-in time did take a little longer, but there were quite a few guests checking in at that time; however, the front desk was fully staffed.... more

seems like they never clean anything, lots of dust on everything, stained towels, bugs crawling out of shower drain, superloud a/c, plain disgusting as far ar quality of the rooms. The staff seemed a bit unmotivated. The only thing that speaks for this hotel is its location directly across from Madison Square Garden and about 2 blocks from Empire State... more

This hotel is ok given the price in NYC. If you expect a nicer place to stay, go for the more expensive ones. more

I was scared about stayin here after reading the reviews,but i was suprised. i thought it was very clean, we had a large room and the staff were really friendly. The staff on the information desk were really helpfull. The hotel is a great base to sleep and fantastic location. really enjoyed my stay in New York, can't wait to... more

I stayed at the Penn on business. My first warning sign was the way too low prioce for New York / Manhatten! I worked for an idiot boss who was the poster child for penny wise pound foolish. This hotel had zero redeeming qualities. As a result, little work if any got accomplished due to poor and embarrassing conditions of... more