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Hotel Pennsylvania New York

2.5 of 5 401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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8,817 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (872)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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1 review
1 of 5 stars NEW

Front desk staff extremely rude and barely speak English. I payed for early check in and when I got there I was told by front desk people that there weren`t any room available and they could not guarantee they would deliver me a room before 4pm. What they could do for me was giving my money back. Can you imagine?... More 

Was this review helpful? Yes
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I thought I would stay at the Hotel Penn due to location. Price was very cheap, but so was experience. Great location, but poorly maintained hotel. The hotel is just tired and run down, the lift areas, hallways and rooms all look as though they were last maintained in the 70's. Dirty walls, fading and smelly carpets, beaten up doors... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Me and my wife stayed here for 5 days, luckily we was out most of the day site seeing so we didn't spend much time in the hotel, Regards to the room it was very basic and dark also noisy, Bed not to bad, location was very good because we could use the tube right out side, Over all i... More 

Was this review helpful? Yes 2
Ottershaw, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I checked in on the 19th Feb after a long flight from the UK. I was surprised at how central the location is to all the New York attractions and 'must sees'. On arriving at my hotel to check in; around 4pm New York time, I joined a very long queue which was pretty much up to the front door... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

I and my friend stayed there this last Saturday til last night. We found the place massive,well used,very popular. The room service was good. We were frozen the first night due to heating not very good. The room was dark due to lighting problems. Finally we sorted it out.the hotel is located in a excellent position for all sight seeing... More 

Was this review helpful? Yes 4
oldham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

the only good thing about this hotel was the address! it's across the road from Madison square garden so if there is a popular event on then it is packed, the check in queue was out of door and as there was only 2 receptionists on the desk it took us 2 hours to reach the front. we had booked... More 

Was this review helpful? Yes 6
London, United Kingdom
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel isn't the most appealing, however - who goes to New York to stay in their hotel!? It had everything we needed, and we were pleasantly surprised to find that when we got to our room, we had a wonderful view of the Empire State Building. It wasn't dirty, the rooms are clean and tidy (we had our room... More 

Was this review helpful? Yes 4
Fayetteville, Pennsylvania, United States
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The carpets were "gummy" from filth. The walls all need to be painted. We paid $171/night. I have stayed in budget hotels that are cleaner and service oriented. The location was great, but if you are expecting a clean, well ordered hotel, forget this one. We waited 90 mintues to check in at 3:00. The next day, the line was... More 

Was this review helpful? Yes 3
Wales, UK
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

2nd visit to the big apple, 2nd visit to the Penn. It is a fantastic location, walking distance to Times Square and Madison Square Gardens just across the road. The rooms are a little dated - could do with a lick of paint and new carpets. But beds are comfortable, nice hot water for the shower / bath and the... More 

Was this review helpful? Yes 3
Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 4 nights in July 2014 with my partner. New York is known to be quite expensive for accomodation, but got a good deal on this place. Is quite an old hotel and decor could use an update but was clean and comfortable and is perfectly located in midtown opposite Madison Square Gardens, only 5 minutes walk to... More 

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Penn Station(79)
  • Great location(52)
  • Madison square(17)
  • Empire state building(7)
  • Friendly and helpful(7)
  • Very old(5)
  • Few blocks(4)
  • Front desk staff(3)
  • Bad reviews(3)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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Penn 5000 Club Room (42)
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