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All 452 New York City hotels

Hotel Pennsylvania New York

2.5 of 5 Hotel   |   401 Seventh Avenue at 33rd Street, New York City, NY 10001 (Manhattan)
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29%
Ranked #379 of 452 hotels in New York City
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7,468 people have reviewed this hotel

Traveler rating
    316
    1,304
    2,392
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1405
2010
506
607
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (702)
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English first
Skagway, Alaska
2 reviews
3 of 5 stars Reviewed today NEW via mobile

I wouldn't say that it was the best hotel in my life. It is far from the best actually. I know that they had free WiFi but it was so slow and I managed to connect it only in the small hall on the first floor where there were no chairs at all. Then, the room was quit ok, but... More

Was this review helpful? Yes
Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

A fairly inexpensive place to rest your head. If you want The Ritz you have to pay. Arrived on a Friday evening for a two week stay. Our room was on the fourth floor and was a bit rank. Dark with no view, no extras like a fridge. Not satisfied, we tried to upgrade the following morning only to be... More

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Kirkkonummi, Finland
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Bad hotel, bad service, outdated rooms, rude receptionists. Don't stay here! Don't stay here! Don't stay here! Don't stay here! Don't stay here! Don't stay here! Don't stay here! Don't stay here! Don't stay here!

Was this review helpful? Yes 6
West Palm Beach, Florida
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

After a long flight we stood in a check in line for an hour to be told our room was not ready twice. The room was full of mold and carpet was wet by the window and a/c. We were moved to another room with the electric plugs were rotted out. Dark and dingy. But we were given a refund... More

Was this review helpful? Yes 7
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Tracy, Thank you so much for your feedback. We are very sorry to hear about your check-in experience. Please note that we are currently enhancing the check-in experience to provide faster service for our valued guests. Thank you again for your review, we appreciate your constructive feedback. Thank you, HP More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

only stayed here because it was the pre-accomodation choice for one of our tours but it was terrible. the foyer of the hotel gives any guest the first impression of it being a nice, decent hotel. go up the elevators and you will find yourself in another world. walked into the rooms and it was dirty and dark. the bathroom... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for four nights July 2014 and as many have stated already the location is truly second to none , unfortunately you shouldn't have to compromise so many basic needs just to be perfectly located The room itself was really gloomy and due to the heat you had to have the curtains drawn most of the day, the air... More

Was this review helpful? Yes 1
Pennsylvania
Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We picked this hotel for two reasons -because of the location near the train station and my grandson wanted a hotel with a pool. When we called the hotel before we made the reservation, they told us that the pool is in a fitness club next to the hotel. Well, it wasn't right next to the hotel and it was... More

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was quite possibly the worst hotel I have ever stepped foot in, EVER! When we walked into our hotel room we couldn't find any lights and then realised we had to use the lamps to which we discovered that 2/3 lamps worked. There were stain EVERYWHERE! The floor, bed, The TOWELS!!!! YELLOW VISIBLE STAINS ON THE TOWELS!! Who... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

It is one of the best cost-benefits hotels in the entire town. Not only because of the low prices, but also for its localization and accommodation in general. We stayed there for 8 nights, without any problems. We received 2 "huge" helps from the employees, one kindly giving us free wi-fi at the check-in, other helping to press some files... More

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NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Jorge, Thank you for taking the time to send your 5-star review of your stay at the Hotel Pennsylvania! We are very pleased that you enjoyed your stay plus the service. Again, we really appreciate your feedback and hope you come visit the Hotel Pennsylvania soon! Thanks Again! Hotel Penn More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My partner and I stayed in this Hotel in mid-July 2014. When we arrived we were so excited as this was our first trip to NYC, however we were so disappointed whenwe stepped into the lobby area of this hotel. It was very outdated, and there were queues of people waiting to check in and only one receptionist on the... More

Was this review helpful? Yes 3
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Sarah, Thank you for taking the time to share your feedback with us. We are very sorry to hear about this. Please be advised that management will be discussing your review with the appropriate team members and taking action. We’re always looking for ways to improve and reviews like yours are very important to us. Thank you, HP More

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Hotel Summarization (Beta)

What travelers say

  • Penn Station(109)
  • Great location(74)
  • Madison square(17)
  • Very old(13)
  • Only good(12)
  • King size bed(11)
  • Friendly and helpful(7)
  • Empire state building(7)
  • Few blocks(4)
  • CUSTOMER SERVICE(3)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action. ... more   less 
Number of rooms
1705

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Pennsylvania New York and other travelers.
1 question

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Questions? Get answers from Hotel Pennsylvania New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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