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All 446 New York City hotels

Hotel Pennsylvania New York

2.5 of 5 Hotel   |   401 Seventh Avenue at 33rd Street, New York City, NY 10001 (Manhattan)
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Hotel Pennsylvania New York
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29%
Ranked #377 of 446 hotels in New York City
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7,770 people have reviewed this hotel

Traveler rating
    354
    1,475
    2,443
    1,351
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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English first
Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was very easy to find and in a great location in the heart of New York, if you want a room to shower and sleep then you will be more than happy. The staff I came into contact with were very abrupt but maybe that’s a New Yorker thing and when i did need help with directions the... More

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Sarasota, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I cannot fault this hotel one single, tiny bit! I would stay here again and again and again. Service is impeccable, room is spacious and clean, price is fabulous and the location is perfect! The cleaning staff was excellent and they were always at beck and call. The work-out room met all of my needs and it is included in... More

Was this review helpful? Yes
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Carol Marie, Thank you for taking the time to send your review of your stay at the Hotel Pennsylvania! We are very pleased that you enjoyed your stay. We are glad to hear you loved our location as well as our staff. Again, we really appreciate your feedback and hope you come visit the Hotel Pennsylvania soon! Remember, if... More

San Francisco
2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

it's a most terrible hotel I've ever stayed. So dirty. Staff are not friendly. The picture and details in website are not the same as I stay and staff told that these are the things you choose ???? And I cannot change the room!! I'll never visit this hotel again and pit it into my blacklist.

Was this review helpful? Yes 2
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience. We take your review seriously and are addressing your concerns with our housekeeping team as well as all of our staff. We’re always looking for ways to improve and reviews like yours are very important to us. More

East Lothian, Scotland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was initially a bit wary about staying in this hotel after reading the many negative reviews. However I was pleasantly surprised, the staff were all really friendly and efficient, right from the cleaning staff to the senior management. The hotel itself could do with a lick of paint and some new carpeting but to be honest how much time... More

Was this review helpful? Yes
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Valued Guest: Thank you for taking the time to send your review of your stay at the Hotel Pennsylvania! We are very pleased that you enjoyed your stay. We are pleased to share your comments with our staff. It’s great to see that their efforts helped to make your trip a fun-filled one! Again, we really appreciate your feedback... More

Pittsburgh
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I am a travel agent (20 years).. I just stayed in HP for 3 nights 4/9-4/12. We chose the hotel because of location (I had a student group occupying 4 additional rooms) and cost for the students. I worked with Alfredo at the front desk prior to arrival (fantastically efficient). EVERY person I encountered at this hotel was extremely polite.... More

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NYHPTeam, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Valued guest, thank you for your great review. We will be sharing your comments with our Front Office and Guest Service staff. Our goal is to make everyone’s stay at Hotel Pennsylvania a memorable one, we are proud to have made your trip pleasant and enjoyable. We hope to see you again soon! Remember to always book though our... More

Aughton, Lancs
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The location is excellent, the bed linen & towels were clean and the bed was comfortable, unfortunately that's where the praise ends. I'll start by saying that like most people I always read hotel reviews before I book so I had an idea of what we could expect at the Pennsylvania before we arrived. However, nothing could really have prepared... More

Was this review helpful? Yes 3
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Dolly, Thank you for taking the time to share your feedback with us. We are very sorry to hear about this. As a team we strive to satisfied our guest, however Please be advised that management will be discussing your review with the appropriate team members and taking action. We’re always looking for ways to improve and reviews like... More

Prestonpans, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We travelled as a party of 37 with kids as young as 10 years old and adults 60+. I can not fault the hotel. It is very central and easy to access. None of our party had any complaints. The rooms are basic (could do with a paint) but clean. It is what you pay for and it is value... More

Was this review helpful? Yes 1
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Lynne, Thank you for taking the time to send your review of your stay at the Hotel Pennsylvania! We are very happy that you and your group of 37 enjoyed the facilities and our friendly staff. Again, we really appreciate your feedback and can't wait for you all to come visit the Hotel Pennsylvania again soon! Thanks Again! More

Perth
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel last year - we had an early train to Boston the next morning so wanted somewhere close to Penn Station (across the road). For that purpose the hotel was ideal - but I would not recommend it for any longer stay. Whilst it is a beautiful and iconic building it is very old and musty,... More

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Douglassville, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This has got to be one of the most disgusting and poorly run hotels I have ever stayed at. Thank God I was only there for one night. First off, their online booking is atrocious. It's so not user friendly in the way it's set up, that you will easily miss the extra $40 for the early booking optional fee.... More

Was this review helpful? Yes 4
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the issues you came across during the booking experience online and at the hotel. The early check-in option available online has to be selected to be purchased. If you book a refundable rate and you would like to... More

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Hotel Summarization (Beta)

What travelers say

  • Penn Station(130)
  • Great location(88)
  • Only good(20)
  • Very old(18)
  • Madison square(17)
  • King size bed(13)
  • Friendly and helpful(7)
  • Empire state building(7)
  • Few blocks(4)
  • CUSTOMER SERVICE(3)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #377 of 446 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Official Description (provided by the hotel):
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action. ... more   less 
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Also Known As:
Hotel Pennsylvania
Pennsylvania Hotel New York
Pennsylvania Hotel
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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