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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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9,782 Reviews from our TripAdvisor Community

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    412
    1,759
    3,244
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (981)
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  • All months
    (9782)
  • Mar-May only
    (2517)
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Royal Tunbridge Wells, United Kingdom
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed today NEW

I have stayed here before, many years ago, and while some of this hotel has been renovated it still seems outdated. Still, if you are looking for a reasonably priced base in a fab location (right by Madison Sq Gardens, Times Square etc) it's great - for that. The room was comfy, if very old and scruffy, but again, just... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed today NEW

this hotel is in a perfect location but is so dirty they make it ovious that they are there to make money and not for the customer The bed was clean .Some of the doors were all rotted ceiling tiles falling down I complained and got a room on a higher level which was much better but not much

Was this review helpful? Yes 1

Travelers are raving about these New York City hotels

Ayrshire/Scotland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed today NEW

Booked this hotel away back in January 2015 as part of our visit to USA to celebrate our Ruby Wedding. Location was part of reason for booking. Having stayed for three nights, it is the only reason. We booked a Superior Room but we're given what I can only describe as a prison cell on the tenth floor. The room... More 

Was this review helpful? Yes 1
Yangon Region, Myanmar
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Location of the hotel is very near to city attraction like empire state building and broadway road shoppings and theaters. Only 5 to 10 min walk will reach time square or pennsylvania station. But because of popularity, check in takes more than half hour with long ques. Rooms maintain 1919 carpets and doors. Thats grate, but no complemantary water, coffee... More 

Was this review helpful? Yes 1
Palatine, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I booked only a week in advance, so it was expensive. Staff at the very busy lobby was not overly friendly but got down to business. Location is great but hotel was built in 1919 and hasn't been updated since 1960 from the looks of it. That being said, I only needed to stay for 1 night and the 12... More 

Was this review helpful? Yes 2
1 of 5 stars Reviewed yesterday NEW

Horrible. Old. Dirty. Rude staff. Check in was over an hour (that was at a quiet time). Yes good location, but so are many other hotels. We would tell anyone thinking of booking here to not do it. This place needs to spend some of the serious rates they charge and do an update, especially on the bed cover... Yuk... More 

Was this review helpful? Yes 3
Adelaide, South Australia, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This is one of the worst hotels I have ever stayed in and I would not recommend it to anyone. The front desk, management and concierge staff are extremely rude and offhand. The room was barely clean with the drapes caked in grime and dirt. It is overpriced for a tiny, room with furniture which looks like it hasn't been... More 

Was this review helpful? Yes 4
Nassau, Bahamas
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

OMG!!!!!! This hotel should be shut down immediately! It took 3 rooms before my friend and I were almost satisfied. They know that they have prolems when their guest first priority is to buy sheets and cleaning products, which is what we had to do. I don't know why they have maids because no one is cleaning. I uderstand that... More 

Was this review helpful? Yes 2
Sheffield, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

All I can say is that the location is fabulous, only a few blocks from Times Square and directly across from Madison Square Garden and the subway. When in New York visiting you spend very little time in the room, it's a good job purely because it was dark and it felt quite eery. The room, however was large and... More 

Was this review helpful? Yes 1
NYHPTeam, Director of Sales at Hotel Pennsylvania New York, responded to this review

Dear Hannah, Thank you for your very kind comment our hotels location and accessibility! We are also very pleased you enjoyed your visit so much you will stay with us again the next time you have the occasion to visit New York City. Please visit our website or call our call center where you will receive the absolute lowest rates... More 

Naples, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Mold everywhere. Stay at a homeless shelter rooms are cleaner. They tell you at the front desk to book on line it is cheaper. then charge you $600 a night. Horrible. Tear it down. It is a menace to society.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
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The Hotel (75)

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