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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Best prices for: 1 room 1 guest
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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9,151 reviews from our community

Traveler rating
    380
    1,646
    3,015
    1,559
    2,551
See reviews for
1,777
2,523
619
715
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (906)
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1 review
1 of 5 stars Reviewed today NEW via mobile

Staff was very rude. A/C doesn't work, window was nearly impossible to open. Thankful for the cool outside air. If it were summer time sleeping would have been impossible. You have to pay extra for breakfast. I wish I could give a 0 rating, the only good thing about this place is the very friendly cleaning staff, everything else was... More 

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Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I stayed here because it was close to train station (over the road) and I was catching a train mid morning. it is a good clean hotel with helpful staff. Hotel was so big, but I expected that after seeing previous reviews. the room I was in was rather small ( not a bit problem because it was only me)... More 

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

There were 40 of us that went on a trip to New York this month. It took us almost 3 hours to check in, the staff were VERY rude especially a man called Gustavo. When we eventually got to our rooms, every single one was filthy, the carpets had not been hoovered, there were cashew nuts by the side of... More 

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manchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

So me and a friend stayed at hotel Pennsylvania in March 15 for 3 days, the hotel was pretty busy when we arrived so it took us over an hour to check in. the room was disgusting, it smelt of strong damp and cigarette smoke,the window wouldn't even open so we were stuck with the smell, the room it self... More 

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Rochdale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here in feb 2015 - was part of a school tour. Excellent location and like the vast majority of reviews on here, it was a bit like faulty towers!! That said, we all found it hilarious. There was a huge queue to check in - but top tip, large parties don't need to queue! Some rooms weren't ready and... More 

Was this review helpful? Yes 1
Panama City, Panama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This is by far the worst hotel I have ever stayed in. I'm here to attend a conference, and having read previous comments about this hotel, I decided to spend extra for a so-called Penn 5000 room at the hotel. But, as it turned out, the Penn 5000 rooms don't look anything like the photos on the hotel website. The... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I got this hotel due to Groupon and it was reasonable in price. However it's very dirty and not well maintained. I was very disappointed and check in took almost a half hour because the line looked like airport security. On a positive note the front desk man was incredibly friendly and when our toilet in our room was broken... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Apart from the long queues at check-in both day and night, the hotel was good value. A bit old fashioned and in need of a face-lift, but clean and comfortable beds and big rooms (for New York). No view from most of the rooms but quiet . Handy to the subway and the train to Newark Airport and the buses... More 

Was this review helpful? Yes 1
Western Cape, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This is a disgusting hotel. The service is non existent. The rooms, or at least the one I was given, was awful. Dirty, stained carpet. Uncomfortable bed. Dilapidated bathroom, and the whole room smelled bad. The corridors were gloomy and would make a wonderful set for a cheap horror movie. It looks as though it was once a classy establishment,... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The only thing good about this hotel is the location across from Penn Station and Madison Square Garden. The decor on the room floors is ratty stained carpeting reminiscent of a dorm or fraternity house, KMart curtains that don't close, and a cell that makes a medium security prison look nicer. Check in lines are as long as United on... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Penn Station(66)
  • Great location(47)
  • Madison square(11)
  • Empire state building(5)
  • Very old(3)
  • Only good(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,960 photos of this hotel

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Amenities (19)
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Business Center (27)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
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The Hotel (75)

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