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All 452 New York City hotels

Hotel Pennsylvania New York

2.5 of 5 Hotel   |   401 Seventh Avenue at 33rd Street, New York City, NY 10001 (Manhattan)
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Ranked #379 of 452 hotels in New York City
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7,535 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (712)
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English first
1 review
2 of 5 stars Reviewed yesterday NEW

We checked out after one hour. They offered no help, no questions.Didnt even get to see the manager. The rooms looked like something picked out from the 70's. And sad service. Its clear that the staff dont feel good at all. Good location though but still not worth it.

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1 review
1 of 5 stars Reviewed yesterday NEW

Do not be fooled by the grand exterior and fairly nice lobby. Once you exit the lifts the corridors have an eerie feel to them. Old, dingy rooms that are in desperate need of renovation. Feels like you could be in a horror or ghost movie. Staff are not very friendly and do not seem to care. Only plus is... More

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

If I could give this hotel no stars, I would! The rooms are disgusting and they look like jail cells! The staff aren't helpful at all and the website is nothing like what you'll get. Avoid, avoid, avoid!!!! Go anywhere else!!! The only thing going for it is the location and it's not worth it.

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San Diego, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

I do not review often, but I have to review this dump. I went to NY to stay for 2 weeks. I saw mixed reviews about Hotel Penn. First night I got to the lobby there was a couple arguing with the front desk (rather loudly). I overheard it was about BED BUGS. As I got closer to check in... More

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Atlanta, Georgia
Top Contributor
106 reviews 106 reviews
82 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We grabbed a stellar last minute deal on this hotel for 3 nights when everything else in the area was double or triple the price. I read the reviews and yes I was concerned, however we didn't find it as bad as some have made it out to be. Trust me this hotel needs some improvements but it's not as... More

Was this review helpful? Yes 2
Belo Horizonte, MG
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

This is a very good hotel if you're looking only for location. In terms of hygiene, I wouldn't recommend it, specially if you are allergic. Lots of carpeting everywhere. The bathroom was ok, not very spacious but apparently clean. Considering this was my first trip to NY, and I was only sleeping in but spent my whole ays walking, this... More

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Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is old, but the rooms are very roomy. There are some rooms that haven't been "renovated" but you can get these rooms at a good price- we stayed in one and it was the largest double queen room and fit a family of 5 very comfortably. The room wasn't fancy, it was OLD- but for the price and... More

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Wigan, United Kingdom
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is beautiful to look at, it's very art deco and the lobby is huge. The rooms are in desperate need of a refurb but in saying that the showers were brilliant! If you're planning on spending your New York break in a hotel then this isn't the one for you but if you want a clean room with... More

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Pune, India
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location is great (just 2 blocks from Times Square & right opposite madisson square garden); which seems like its only plus point. The check-in lines are terribly long and slow and the font office staff is rude and seemed perpetually irritated with guests checking in. In a front office staff of about 6/7, only 2 could be seen smiling... More

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I know this hotel is one of the cheapest but it's not that cheap to be that bad. The staff was totally unfriendly. They charged you for EVERYTHING, I needed to leave my luggage until check in and was charged 10 USD. They also charge you 5 USD for every pakcage you have sent to the hotel. Wi-fi is of... More

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Hotel Summarization (Beta)

What travelers say

  • Penn Station(108)
  • Great location(74)
  • Madison square(17)
  • Very old(13)
  • Only good(11)
  • King size bed(10)
  • Friendly and helpful(7)
  • Empire state building(7)
  • Few blocks(4)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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Bathroom (304)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
The Hotel (75)

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Room/suite (12)
Hotel & grounds (12)
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Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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