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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Best prices for: 1 room 1 guest
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What travelers say:
Penn Station
(61)
Great location
(47)
Madison square
(7)
Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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9,193 reviews from our community

Traveler rating
    381
    1,651
    3,033
    1,566
    2,562
See reviews for
1,787
2,538
624
721
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (909)
Date | Rating
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  • All months
    (9193)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Although the location is great that's where the pro's of staying here ends. The staff was extremely rude during check in and for no apparent reason. When we finally arrived to the room I was shocked at how disappointing it truly is, the bathroom was dirty and had no towels or soap at all not to mention how small it... More 

Was this review helpful? Yes 1
Albany, New York
1 review
3 of 5 stars Reviewed 2 days ago NEW

We were in NY for medical reasons. Hotel was only steps away from subway and cabs. Check in was long. Room was dated but clean. Had plumbing issues in our room - maintenance and hotel staff tried to fix immediately. Location was excellent. Staff were very helpful and friendly. Breakfast was included with our stay and it was excellent. Would... More 

Was this review helpful? Yes 1
riegelsville
1 review
2 of 5 stars Reviewed 3 days ago NEW

Check in was horrible. Never had to wait so long just to get into a hotel. The line at check in was worse than an airport security line. Took over 45 minutes in line just to get to the desk and even the desk service was slow.

Review collected in partnership with Amoma.com

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Ct.
Contributor
20 reviews 20 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were excited to be spending a weekend in New York for a birthday celebration. This hotel was part of a birthday present and was picked for it's great location and the history of the hotel itself.Upon arriving- the lobby which is quite large had a long line for check -in which took me by surprise given that it was... More 

Was this review helpful? Yes 2
New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The room itself isn't that bad. Mostly clean, although you could tell it hadn't been deep cleaned in awhile as there was some grossness under the glass topper on the desk. BUT, the customer service is crap! The people working the front desk DO NOT CARE! Know this now, they will not help and they aren't polite. When I was... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

old and historical location that gives you a real New York City feel. YES you can stay in more luxurious and modern styled hotels, for more money, but I only needed a place to rest while I took in the sights of NYC. If you really want to be apart of it, you need to stay in Manhattan in the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Pros: very close to everything, able to walk everywhere, cleanish, could see the Empire State Building from my room, affordable. Cons: The beds...so hard and the worst sleep, the cable is fuzzy, check-in took a long time (long line), we are allowed to use Bally's with our room key, however if anyone under 18 wants to swim, they are not... More 

Was this review helpful? Yes 1
moselle
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Run away from this " thing ". Worst hôtel ever !!! they coning their customers and ask you more money than expected ....................................................................................

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Hessle, England
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed two nights before flying onto the Caribbean. The outside appearance and the Lobby look really good but I had read on Trip Advisor be prepared - that is the best bit. I was initially disappointed with the room although it was clean. Bedding and towels both fresh and clean also but the room was very basic and the shower... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Penn Station(61)
  • Great location(47)
  • Madison square(7)
  • Empire state building(5)
  • Very old(3)
  • Only good(3)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
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The Hotel (75)

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Other (23)
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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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