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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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1 room 1 guest
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Hotel Pennsylvania New York
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10,373 Reviews from our TripAdvisor Community

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Traveler rating
    436
    1,844
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,035)
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    (10373)
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    (2515)
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Toowoomba, Australia
Level Contributor
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at the Pennsylvania for a very short 3 days while in New York. Being my first time in NY i was more concerned about seeing all the big tourist destinations. The room I stayed in was very small, it had 2 double beds crammed together and a small window. The bathroom was also very small, but it had... More 

Was this review helpful? Yes
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I stayed at this hotel 9 nights and there is only one good thing... location. It is old and smells horrible and every single day I called to the house keeper asking for towels. Checking my bank statement I realized I was charged for a "mandatory charge of facilities fee". What the hell is that? $146 for facilities fee? At... More 

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parsipanny
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Aside the run down appearance of the floors and musty room, we stayed on the 9th floor, I got stuck in the elevator with another woman for over twenty minutes going up and down and stopping on random floors. When we finally got out on the 14th floor, which by the way was far improved in appearance, and called the... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Where do I start. One, I've never written a review, felt compelled to warn people! The place needs major renovation, it is so depressing - the room was a mess, end of a great 2 weeks travelling too....what an end. First impression, MADE to queue for over 90 mins JUST to buy tickets to drop cases off in locker, with... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

It was the worst and the dirtiest hotel i have ever seen in my life. About Hotel facilities forget it no facility at all .when we get entered the room my wife screaming cause of cockroach.awful smell fill out the space.forget this hotel.the meaning the word of high way rubbery is the most appropriate for this hotel .if i want... More 

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Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I waited close two 2 hours to check-in to an "upgraded" room. My room with one king size bed was a dump. Room #1261. Extremely filthy walls, filthy bedspread, hair on the bathroom floor and tiny. I couldn't believe that they were even renting that room in those conditions. When I complained the front desk admitted that it's been years... More 

Was this review helpful? Yes 2
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed there a few times over the years. On business trips to New york near the Penn station that takes you anywhere . Right downtown close to everything that matters in the city. Loved it and do recommend it to travelers that want to stay right in the middle of where the action is

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is the dirtiest hotel I have ever stayed it is very busy but it's like going back 50 years and then they charge u 17 dollars a night for the facilities like wifi that goes of all the time the air con is point less the windows were last washed when they were put in go somewhere else... More 

Was this review helpful? Yes 2
Alicia B, Manager at Hotel Pennsylvania New York, responded to this review

Dear Alan D, Thank you for taking the time to share your experience. I am disappointed to hear your stay was less than satisfactory and am truly sorry. Please accept our sincerest apologies for the inconvenience you experienced during your stay.It would certainly be a benefit to work on these aspects, and I truly appreciate you bringing it to our... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This place is a garbage dump. Nothing works well or properly. For example: 1) there was a huge hole in my bathroom ceiling 2) the curtains were torn 3) the bathtub floor had weird black spots in it 4) the A/C didn't shut off properly, making the room bitterly cold 5) the TV was probably from the 70s 6) most... More 

Was this review helpful? Yes 5
Christchurch, New Zealand
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is an really large historic old hotel. It's all about the location for this place and followed by a really good price. Location 15/10 Price 10/10 Room size 9/10 Hot water 10/10 Bathroom bright and clean 9/10 Wifi in room 10/10 Room overall 6/10 It's a weird hotel which has a massive foyer that feels like you are in... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
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The Hotel (75)

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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