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Hotel Pennsylvania New York

2.5 of 5 401 Seventh Avenue at 33rd Street, New York City, NY 10001
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#376 of 453 Hotels in New York City
7,717 Reviews 2.5 of 5 stars
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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7,717 reviews from our community

Traveler rating
    326
    1,360
    2,480
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel rooms are extremely old, the staff is not always very police (nyc afterall) but no doubts about the location. it's excelent! Close to a bunch of restaurantes, in front of the madison square, just across the penn station. the price is good and the location even better! I would rate as excellent but they do need to learn... More

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Sydney, Australia
Top Contributor
114 reviews 114 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is very dated, soooo busy, terrible service and has no security. Entering the hotel was manic!! People everywhere and the reception staff have no time to actually be nice or offer real service. We arrived a little earlier than check-in time and had to pay $5 per bag so that they would hold our luggage. We then had... More

Was this review helpful? Yes 1
Barrow-in-Furness, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

We arrived at this hotel and from the initial entry to the foyer it looked very nice. It went downhill from there. The staff at reception were rude and abrupt. We exited the lift on the 13th floor to rumpled carpets, then on to the room...it was musty, dark and dingy. The plug in the bathroom sink was broken so... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Went to this hotel for a long weekend trip to Manhattan. The hotel is in a great location in Manhattan. Great looking hotel on the first floor. It was not a bad experience but not a great one either. The room was extremely small. The amenities are very dated. The in room fridge was not clean and in need of... More

Was this review helpful? Yes 1
Castricum, The Netherlands
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Positive point: the location Negative points: long lines at service / check-in desk, no free wifi, room not clean, very outdated and dark room, bathroom is 40 year years old. I booked 3 nights here without checking reviews, just assumed it would be ok for the price listed. I left after 1 night, moved to Hilton at W54th 237, at... More

Was this review helpful? Yes 1
Dublin, Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I booked this on behalf of my parents and during their stay an unauthorized guest got into the lift and attempted to enter their room. My parents were able to shut the door with the perpetrator's leg caught in it while he attempted to pry it open. Fortunately, he was unable to get in and left. My parent's called security... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is very old but you pay little compared to other Hotels in Town. I got a Penn 500 King room. The location is amazing, housekeeping was friendly and the room always very clean and everything great. Staff all always very friendly. Some reviews here are very negative... Its a 2 star hotel and one of the cheapest in... More

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Arlington VA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was so grossed out by the condition of the room that I immediately checked,out. The "carpet" was so stained and frayed that I wouldn't even take my shoes off. The bathroom tub had so much chipped porcelain and filthy grout that I was stunned. For $388 I don't expect luxury but I also don't expect third world conditions. I... More

Was this review helpful? Yes 4
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry to hear about this and tub being in bad. Please be advised that management will be discussing your review with the appropriate team members and taking action. We’re always looking for ways to improve and reviews like yours are very important to... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Went in February 2014, baring in mind it was absolutley freezing, heating in room didnt work, staff refused to move us in a different room and even refused to give us more blankets. Hot water wasnt working, had to ask politely to the room next door if we could shower in there. Payed for wifi, which didnt work, then when... More

Was this review helpful? Yes 4
NYHPTeam, Manager at Hotel Pennsylvania New York, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the treatment you have received from our staff, this is totally not acceptable. Please be advised that management will be discussing your review with the appropriate team members and taking action. We’re always looking for ways to improve and... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

IT is the best budget accommodation you can get in Center of New york. Please dont stay in anything less then executive room. Excutive are good clean and spotless. The other room are badly maintained . Check In takes 30 minutes on average.

Was this review helpful? Yes 2
NYHPTeam, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Ambesh, Thank you for taking the time to send your review of your stay at the Hotel Pennsylvania! We are very pleased that you enjoyed your stay. Again, we really appreciate your feedback and hope you come back to Hotel Pennsylvania soon! Remember, if you book on our website directly, you get free Wi-Fi! Thanks Again! More

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Hotel Summarization (Beta)

What travelers say

  • Penn Station(105)
  • Great location(72)
  • Madison square(17)
  • Very old(12)
  • Only good(9)
  • King size bed(9)
  • Friendly and helpful(7)
  • Empire state building(7)
  • Few blocks(4)
  • CUSTOMER SERVICE(3)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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