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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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10,087 Reviews from our TripAdvisor Community

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Traveler rating
    422
    1,807
    3,353
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    2,790
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Auckland Region, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed today NEW

This place is absolutely disgusting. The toilets are dirty. Staff are appalling and have horrible attitudes. Rooms are nothing like pictures you see. I wouldn't send my worst enemy here. Basically you're paying for the location.

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New York City, New York
1 review
1 of 5 stars Reviewed yesterday NEW

I have never seen such a dirty hotel even place not just hotel. I have been in very different states, hotels but never experienced something I experienced there. Dirty is a light word could be stink but even stick not enough to describe what I have experienced there. There are lots of things to say about this hotel but I... More 

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Travelers are raving about these New York City hotels

Edinburgh, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked this hotel purely for price and location. My last trip saw me stay in 29th street which I felt was a tad far out. This hotel seemed a little closer to all the action which I liked plus the price for three nights in the height of summer was very attractive. Having read the reviews on here I was... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

The hotel was in a good location in New York, took 1 hour from arrival to book in and receive keys. The first room appeared to be acceptable however the shower room had may tiny flies in and the TV would not change channel, after reporting it, a maintanence man arrived after a midnight only to advise that it was... More 

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Somerset, United Kingdom
Level Contributor
10 reviews
3 of 5 stars Reviewed 3 days ago NEW

After going on a college trip to this hotel, the reviews were true. Extremely good location and if you have no interest in hanging out at the hotel and using it just as a base then go for it. The place has so much potential and with some love could be so popular. Considering such bad reviews the hotel was... More 

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Jefferson City, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This is one of the few places in Manhattan that will accommodate more than two people. We were traveling with our 12 year old grandson. When looking for a large room or suite, the Hotel Pennsylvania met my needs. I booked a king bed with pullout couch. The pictures on their site showed a beautiful updated room with a great... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

All in hotel has been somehow dirty. Dirty dark lobby. Hour waiting on check in, rude people. Dust in room corners. Weak old aircondition. Dirty shower and super slow internet connection for only $14. And what more, if you need to store baggage for afternoon - you have to wait same line as check in.

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The location is very convenient, and that's the only positive aspect of this hotel. The rooms were a disgrace and the customer service was worst. I have now learnt my lesson... read reviews!!! Because their website pictures do not look anything like the reality!! an unfriendly . Sophia in front desk was a disgrace, very rude, never polite. She should... More 

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Level Contributor
13 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has 2 sides when you're looking for a place to stay in NYC. First, it is very well located, on 7th Av.; across from. Penn Station, near the Empire State Building and Times Square. A lot of Manhattan is accessible by foot. It is also of a reasonable price for staying in Manhattan,which is relatively expensive. However, as... More 

Was this review helpful? Yes 1
Stockholm, Sweden
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good location - close to the Madison Square Garden, Penn Station and more. Big hotel, large rooms, no atmosphere. The staff is of course very professional, but not really interested in the individual. I felt lost.

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Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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3,235 photos of this hotel

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Superior Room One Full Bed (53)
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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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