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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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10,048 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed yesterday NEW

Dion is absolutely correct!.....great location pity about the hotel! Filthy carpets, torn and loose, the photos of the rooms on their web page are VERY misleading!.... We arrived after a long haul night flight and I was almost in tears when I saw the room. The bathroom had dirty shower curtains and truly appalling......the internet so slow. Lucky the reviewer... More 

Was this review helpful? Yes 1
Chambersburg, Pennsylvania
Level Contributor
14 reviews
3 of 5 stars Reviewed yesterday NEW

Although the room might not have been the nicest place I've ever stayed, it definitely worked! I booked a trip here for my boyfriend and I for his birthday with some concert tickets. We stayed two nights and at first glance I was a little bit worried about the condition of the room. I originally did not like it at... More 

Was this review helpful? Yes 1
Horsham, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

I went with my sixth form college and from the website we had high expectations. The entrance was the nicest part, as our rooms were old and shabby with many faults. We were expecting single beds but 2 of the people in my room had to share a double. Many others on our trip simply didn't have beds and it... More 

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Travelers are raving about these New York City hotels

Ellesmere Port, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

good hotel, considering you dont spend much time in the hotel this is idea, slightly outdated however looks like the shining, but again your hardly in the hotel so this isnt a problem at all, we got a large bedroom on the 11th floor with a little sitting room seperate!! the lift service in the hotel was quick, and the... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed here as a group with my university from the UK. It looks stunning as soon as you walk in but the rooms were truly awful. We were told we would get single beds and they tried to make us share beds with people in our class. So after having to have words with the manager we eventually got... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

You will love the location and absolutely nothing else about this dated, horribly run hotel. You should know whatever rate you think you are getting is inaccurate, they add a $50 facilities fee for Internet Access and the Gym. The internet was barely functioning, I could not even get it working long enough to read my email. The gym is... More 

Was this review helpful? Yes 3
Adelaide, Australia
Level Contributor
10 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Location wise, this hotel could not be better. For the price you pay you're in possibly one of the best areas in terms of sightseeing. Not only are you steps away from Penn Station (great for airport transportation), you are minutes away from the Empire State Building, and a short walk from Times Square (fantastic for someone like me who... More 

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Milan, Italy
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Old. Stinky, The lobby looks like an airport in the 80s. The rooms needs refurbishment. The style is claustrophobic. If you use the toilets near the baggage store it s like visiting toilets in a train station...maybe worst....ok it's new york but this is not worth to stay not even one night

Was this review helpful? Yes 2
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

This hotel needs an upgrade. It is old and cramped. There is only one lamp to light up the entire room, so if you sit away from the bed wanting to do something, you have to do it in darkness. At many times there is no hot water or you have to wait for ten minutes while the water runs... More 

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Philadelphia, Pennsylvania
Level Contributor
9 reviews
2 of 5 stars Reviewed 4 days ago NEW

Stayed there overnite this week. was in town to see concert at MSG. Location could not have been better but hotel itself leaves a lot to be desired.. Air conditioning barely working, room had weird odor, hair dryer not working, room not very clean but we made it through. For all the money the hotel charged for an overnite stay,... More 

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Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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Penn 5000 Club Room (42)
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Superior Room One Full Bed (53)
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The Hotel (75)

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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