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Hotel Pennsylvania New York

2.5 of 5 401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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Hotel Pennsylvania New York
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7,940 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (755)
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Vancouver, British Columbia
1 review
3 of 5 stars Reviewed yesterday NEW

All basic needs were met. The room was clean, we felt safe and the bed was comfortable. Front desk staff were friendly and helpful. We really appreciated the upgrade from a double bed to a King size bed!

Review collected in partnership with Easytobook.com

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

This hotel, its staff and its management are walking disasters. Tear it down now; forget the faux outrage about its heritage value. Its heritage was forsaken when it decided to treat guests as idiots and mugs; something at which it excels. The rooms, beds, furnishings, TV reception, air/heat system, bathrooms and housekeeping are either filthy or non-existent. Cracked basins, mould-caked... More

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2 reviews
1 of 5 stars Reviewed yesterday NEW

This is a terribly run down, dirty, smelly and not clean hotel. I would not recommend it for the price. If I am going to pay on the average $230.00 to stay anywhere, it better at least be clean. The room did not feel clean, the sheets and bedding had a smell, the pillows were bad. There were also several... More

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Piestany, Slovakia
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in Hotel Pennsylvania for three days last week, and it was really nice. Room was spacious and clean. Bathroom smaller, but clean as well. Lots of towels, pillows etc...Also, it was completely quite, even tough I stayed in a room with connecting doors and I had neighbours. Comparing the price and the quality - I was absolutely satisfied!... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW

Firstly location is amazing directly opposite penn station and Maddison squad gardens, just a short walk to time square. However the compliments stop there, our room smelt like smoke you could smell it through the carpets air vents walls it was disgusting. Our Bed was tiny could barely fit 2 of us in it! Carpet was stained and bathroom grubby,... More

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Arrived here on 15th October, they offered me a upgrade for $50 per night which I took. Total price was over $330 per night. The hotel is in desperate need of a update, the bathroom is deplorable. You get burnt in the shower as the cold water switches on and off at random. The staff are all rude and have... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

So the hotel was not excellent, the bedroom was small and old, the bathroom is one the worst I had in a Hotel. But the location is perfect that's why We didn't pay attention about the hotel's state. I think for visiting new york and not paying too much, it's the perfect balance. I will certainly choose this hotel again... More

Was this review helpful? Yes 1
Atlanta, Georgia
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The first agent that offered to check me in (a middle-aged, possibly Indian woman) couldn't even be bothered to say,"Next guest in line, please", much less smile at ANYONE I watched her interact with in the 20+ minutes I stood in line to check in. She just jerked her head in a motion to come over. The Asian lady who... More

Was this review helpful? Yes 3
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

After staying five nights in this hotel, we can endorse most of the bad comments made in other reviews. The problems were really too numerous to list. Unexpected were the battered and scraped skirting boards and filthy bathroom door, for example. The carpet looked filthy too. How come the public areas can be kept reasonably clean and appealing and the... More

Was this review helpful? Yes 4
New York City, New York
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Mice scurrying about the room every night. The carpets sticky with rodent feces. Peeling paint, non-functional electrical outlets, and a generally rundown room. The lobby is nicely decorated and clean. The continental breakfast was well provisioned and served in a comfortable restaurant setting.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Penn Station(98)
  • Great location(66)
  • Madison square(17)
  • Very old(10)
  • King size bed(9)
  • Only good(8)
  • Friendly and helpful(7)
  • Empire state building(7)
  • Few blocks(4)

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York

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Penn 5000 Club Room (42)
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