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Hotel Pennsylvania New York

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401 Seventh Avenue at 33rd Street, New York City, NY 10001
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Hotel Pennsylvania New York
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9,826 Reviews from our TripAdvisor Community

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    416
    1,765
    3,257
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    2,725
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (986)
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  • Chinese (Simplified) first
  • Danish first
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  • All months
    (9826)
  • Mar-May only
    (2517)
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    (2485)
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    (2517)
  • Dec-Feb only
    (2307)
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2 reviews
1 of 5 stars Reviewed yesterday NEW

Very very terrible.. Everything in this hotel needs an upgrade and needs a big change.. No network when you are in the rooms. The position of the hotel is good but terrible to stay in the hotel. The bed itself was just absolute crap and The smell as well ..

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Adelaide, Australia
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed here as it was in such a central location, and having never been to nyc, we weren't sure of which place to stay. The rooms are pretty disgusting, with paint falling off the ceiling, stale smells and absolutely filthy carpet. The customer service was maybe 1 out of 10. The front desk people were rude and abrupt and... More 

Was this review helpful? Yes 2

Travelers are raving about these New York City hotels

Durham, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

You cannot beat this location. I walked from the ship terminal to this hotel without any problems. Then getting onto the Amtrak train at 6am in the morning was insanely easy. Get over it not being the Taj Mahal; it has the basics. If you want convenience in the best possible place in the city, with a reasonable price, this... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great place, great location, good rate, many people checking in and checking out but I could not expect anythign different for NYC, you will be in the center of the city and close to everything you need and want to do when visiting NYC. It is not the most luxurious place but great room, good bed, good shower.

Was this review helpful? Yes 1
Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed here last week on family vacation. The rates for the location are unbeatable. Yes, the hotel is old and tired in some respects, but we spent the days exploring the city and wanted a place to lay our heads at the end of each evening. Our experience with the staff was positive and everyone was courteous to me... More 

Was this review helpful? Yes 2
Malden, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Dirty carpet,rusty bathroom door,hair on pillow,smelling pillow,broken shower,long,long,long waiting to check in,no security at elevator,the security ""MAN"" was busy to send message,""MANAGER"" never return call. Any more to add?????????

Was this review helpful? Yes 3
Lichfield, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

NYC is great. However this place is the pits. Not necessarily the hotel but the check in service and the vile staff bar one think her name was sherry. The rest of them should ask for a job at papaya dog.front of house should be there to help with a smile not hinder with attitude. Rooms OK, great location, just... More 

Was this review helpful? Yes 1
Columbus, Georgia, United States
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

If you have ever seen the movie Escape from New York staring Curt Russell and want to know how Snake Plisken felt during his time in NYC, stay at the Hotel Pennsylvania. It will start with a 45 minute wait at the check in counter before you are "greeted" by the desk agent whose only proficiency is swiping credit cards.... More 

Was this review helpful? Yes 4
Tinajo, Spain
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Since my first ever trip to NYC and all subsequent visits I stay at this hotel because its location, view from the rear of the building from the 11th floor and above is my favourite. I have read so many complaining reports about this hotel and may I say that if you plan to stay in your hotel room all... More 

Was this review helpful? Yes 2
Magnolia
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The first room that we received had not been cleaned and had lingerie all over the place. It reeked of mildew and was very unclean. Very dark and grim and the front desk staff could care less that you were unhappy with the place. Pay about 20 or $30 extra and stay somewhere else! The location does not trump the... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Penn Station(60)
  • Great location(46)
  • Empire state building(4)
  • Madison square(4)
  • Only good(3)
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Penn 5000 Club Room (42)
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