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ONE UN New York

5.0 of 5 One United Nations Plaza, 44th Street (Between First and Second Avenue), New York City, NY 10017-3575
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#301 of 453 Hotels in New York City
1,841 Reviews 4 of 5 stars
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ONE UN New York
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ONE UN New York
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1,841 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Booked (9 months ago) to stay in west tower (renovated tower),confirmed booking.4 weeks prior to arrival received Email from hotel informing me that the West Tower was fully booked due to a UN conference now taking place. Offered choice to cancel or room in West Tower. (Accepted West Tower...what a mistake). Room was clean but VERY dated. Stained carpet, peeling... More

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Sao Paulo, SP
Top Contributor
124 reviews 124 reviews
20 hotel reviews
124 helpful votes 124 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

No mini bar in room. Rooms outdated. The staff treats you rudely if you don't give tips. From the moment you step in the hotel the reception guy does everything he can to make you pay for an upgrade. The swimming pool was under maintenance and nobody told me about it. Horrible experience.

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Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I booked this place via Priceline, I got a great price. Since this property is located right across the United Nations and the General Assembly was in session, my family and I we were expecting some level of commotion. When we arrived to the hotel we had to pass for security checkpoints, which was no big deal for us it... More

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Buffalo, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

We first stayed at the One UN New York in August 2014 and was very pleased with our room accommodations on the West side of the hotel and the staff was beyond accommodating! Courtney Broad, Guest Relations Manager and Justin, Guest Service Agent went above and beyond to ensure that we had everything we needed even when things started off... More

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ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, I cannot begin to express my gratitude for your kind words! Thank you for your acknowledgement and appreciation. It is truly my pleasure, as well as the entire team here at ONE UN New York to provide you with the warmth and comfort of home during your stay with us. Please reach out to me at any... More

Vancouver, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

Got this hotel bidding on PriceLine. The 4 star rating for this hotel is deceiving. They have 2 towers in the hotel, East and West. Apparently the West was recently renovated and is much nicer, possibly worth a 4 star (I'll never know) but I was placed in the East tower which was fairly run down and looked really old,... More

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ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, Please accept my apologies for the difficulties your encountered during your stay. Thank you for addressing your concerns. I can assure you as soon as we are made aware of an issue we do our best in taking action to resolve it in a timely manner. Currently, we use RJS, a professional outside company with expertise who... More

Lynn, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel about 3 times and I had a good stay each time, the last time I was there, I was offered an upgrade to the West tower, For $80 more/ day. I had free Wi-Fi, which was greatly a plus for me, and club lounge access , with free breakfast drinks and hors d'oeuvres, in... More

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ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, Your compliments of ONE UN New York are amazing! Thank you for your continued loyalty and providing us with such rewarding feedback. It is wonderful to hear that you seized the opportunity to upgrade to our renovated West Tower and benefit from the luxuries afforded. We are extremely proud of the improvements we have made and aim... More

New York City, New York
Top Contributor
187 reviews 187 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I do not know why this place gets such bad TA reviews. We stayed here for 2 nights for less than $500 total [with tax]. Was assigned a room in the East Tower on 33rd floor. The view was spectacular; UN building on the left all the way to the Chrysler Building to the right [with the river, world trade... More

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ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, Thank you for your wonderful review! I am glad to know that you’ve enjoyed your stay so thoroughly. Complete guest satisfaction is our top priority and I am delighted to know you’ve experienced this first hand. Rest assured we are eager to welcome you back and extend the same level of service for your next stay. Kindest... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I went to this hotel on Saturday Sept 20, 2014 for one night. It was a NIGHTMARE!!!! when I arrived the security was out the whazoo! I could not get on the elevator, unless I was a UN DELEGATE!!!. when i finally did it took thirty minutues. let's just say i did not go out much. When i did i... More

Was this review helpful? Yes 1
ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, I am extremely disappointed to know your stay here did not meet your expectations. I would very much like to discuss the details and look into the particulars with you. Please reach out to me directly at Erica.Kostic@millenniumhotels.com. I look forward to our correspondence. Kindest Regards, Erica Kostic Guest Relations Manager More

Schaffhausen, Switzerland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Super friendly staff, newly updated rooms & great views. Location was superb...all in all a great place! We stayed 2 nights for a girls trip....lots to do and see and a very cool part of the city to stay in. Quiet ( for NYC) yet close to all.

Was this review helpful? Yes 1
ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, I am absolutely delighted to hear you had such a fantastic time during your stay! Thank you for acknowledging our staff. We are so pleased our efforts to improve the quality of ONE UN New York have been recognized in such a positive way. We would love to see you back with us soon! Warmly, Courtney Broad... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

You have to be careful when booking this hotel. It's trickery duping someone to pay for a five star prices for the east tower. They know it but still do the deceiving to make money. Also found out that you can't book for west tower on discount websites (Priceline) regardless the room you pick. It's all a big deceit. The... More

Was this review helpful? Yes 3
ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, Thank you for sharing your views regarding your most recent experience. I am very sorry for any dissatisfaction you encountered with regards to your reservation confirmation and hotel accommodation. Please be advised, offerings for both Deluxe (West) and Superior (East) are advertised on Priceline and other sites based upon availability. I can assure you our hotel pricing... More

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Additional Information about ONE UN New York

Address: One United Nations Plaza, 44th Street (Between First and Second Avenue), New York City, NY 10017-3575
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — ONE UN New York 5*
Number of rooms: 426
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Also Known As:
Hotel Millennium Un Plaza
Millennium Un Plaza Hotel
Millenium Un Plaza Hotel
Millenium Hotel

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