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ONE UN New York

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One United Nations Plaza, 44th Street (Between First and Second Avenue), New York City, NY 10017-3575
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ONE UN New York
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ONE UN New York
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2,120 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, CA
Top Contributor
62 reviews 62 reviews
35 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed yesterday NEW

Got a great deal on Priceline and I wasn't disappointed. I was greeted warmly, given a quiet room on a high floor, and the room was spacious compared to so many hotels. It's within walking distance to the UN, Grand Central Station, and 2nd Avenue which I love for its neighborhood amenities and ethnic restaurants. Because it is pretty far... More 

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shenzhen
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked through bookit.com two months in advance and we ended up booking a rate higher than that one week in advance. I did not understand why this would happen. When we arrived at the hotel, we waited half an hour to check in because we happened to arrive at a peak hour. We followed advice online and booked the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

First off all the negative reviews on here had me terrified to stay here, and as I had already booked the rooms with no cancellation I was extremely concerned. That being said I may have had extremely low expectations, which caused my stay to be more pleasant than anticipated. The hotel is extremely dated, from the entrance all the way... More 

Was this review helpful? Yes 1
Monmouth, Maine
Contributor
17 reviews 17 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I have been visiting NYC every year in the springtime from rural Maine for a bit of city flavor and Broadway shows. We look for convenience to tourist sites while staying out of the major mayhem. The location of this hotel fit the bill pretty well for 2 people who are happy to walk just about anywhere.... More 

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Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For meetings in and around this area, this hotel is perfect. Quiet, large well equipped rooms; everything working; particularly comfortable beds; great location and of course wonderful views. Even though still charging for internet, the charge is now per day and not per device as before. Easy stroll to central station and other shopping areas and of course plenty restaurants... More 

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ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, You touched on everything in your review that we hope our guests take away from their experience at ONE UN New York! Thank you so much for your continued loyalty and writing about your recent stay. Please remember to think of us next time you are in NYC! Warmly, Courtney Broad Guest Relations Manager More 

Chesapeake, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at ONE UN New York again this year. I must say that I was even more wonderfu Our room was clean and had Spectaular views of both Empire State buliding and chrysler buliding on the right and straight in front of us was the Freedom Tower. Everyone was so helpful and friendly. Woudl Highly recommend.

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ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, I love that we were able to provide you with that ‘wow’ factor once again! Your review speaks volumes and is full of praise. Thank you for acknowledging our continued efforts and remaining loyal to ONE UN New York. We look forward to your return! Warmly, Courtney Broad Guest Relations Manager More 

Launceston, UK
Top Contributor
160 reviews 160 reviews
52 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Expected more for what we paid. Didn't feel our room matched description and when I queried it was met with derision. Have to say that the staff involved displayed a couldn't care attitude something which I did not experience throughout the three days I was in NY. Swimming Pool was advertised but it is no more. Food outrageously expensive. If... More 

Was this review helpful? Yes 2
ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, I am so sorry we did not meet your expectations at ONE UN New York. I can assure you we highly value our guest feedback and suggestions; using the information provided to improve our services, facilities, and overall guest satisfaction. Thank you for citing specific examples of areas that require greater attention. We hope the next time... More 

San Francisco
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was my second visit to One UN, after about 18 months. The positive permanent things have stayed the same -- large rooms for NYC, great views -- but the service-related aspects have slipped in my judgment, bringing the hotel down from "Good" to "Average." Not-great front desk service, undrinkable room-service coffee (thought the cafe has expressos), a sense that... More 

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Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

great hotel - incredible views of the city, huge room, very spacious and perfect as a base to explore. Definitely will return in the future! Can't comment on the breakfast as stayed on a room basis but the amenities in the room were good.

Was this review helpful? Yes
ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, I am so pleased you ONE UN New York was able to provide you with the convenience and accommodation you needed during your trip to NYC. Thank you for drawing attention to our sizable rooms and spectacular NYC views! Be sure to remember us and your wonderful stay when you are booking your next visit! Warmly, Courtney... More 

Oslo, Norway
1 review
5 of 5 stars Reviewed 6 days ago NEW

Me and my fiance had a fantastisc engagement celebration week at this hotel. Night manager, Courtney Broad, gave us some very nice service and we could not be more satisfied. We got room in west tower, which was very clean and renovated. We had a magnificent view from our room towards the Chrysler building. Room was quite big and the... More 

Was this review helpful? Yes
ONEUNNewYork, Guest Relations Manager at ONE UN New York, responded to this review

Dear Valued Guest, As hospitality professionals we do our best to make ourselves available to our guests and assist in any way we can at ONE UN New York. I am so happy that I was able to be there for you and help make your stay that much more enjoyable! Thank you for your positive recognition! Hopefully it won’t... More 

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