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Sofitel New York

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45 West 44th Street, New York City, NY 10036
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Sofitel New York
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4,579 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (416)
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Top Contributor
109 reviews 109 reviews
62 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed yesterday NEW

Yes the hotel got it right this time. I was well looked after, from the moment I stepped into the hotel until I left it. It shows that a bit of extra attention (Accor Platinum) will result in a perfect stay. Technology was working, suite was spot clean at all times and breakfast the way I wanted it to be.... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear Rybremnazoe, I am truly pleased to hear that you have had a most enjoyable stay at Sofitel New York. I am glad to hear that we have provided you with high standards of services. We greatly appreciate your loyalty to the Accor brand and look forward to welcoming you back on your next visit to New York City. Au... More 

1 review
4 of 5 stars Reviewed yesterday NEW

Overall staff is very accommodating and very warm and professional - this has been my experience with every employee in every department. Accommodations are clean and updated. Good location, walkable to shopping and sights. Nice blend of international guests.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear TrinityBoston, I thank you for this positive feedback. We are glad to hear that you have had an overall enjoyable stay. I was pleased to read your compliments on our "accommodating, warm and professional staff" you encountered during your visit. We hope to welcome you back soon. Best Regards, Vincent More 

Portland, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is well located and very clean, but the service was a real letdown. I'm a low-maintenance traveler and don't require anything special, but the staff at Sofitel New York were not at all friendly. The bartender and the woman acting as morning hostess in the restaurant were both particularly standoffish. Is a smile or kind word too much... More 

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Vincent V, General Manager at Sofitel New York, responded to this review

Dear FunGirlsinAustin, Thank you for taking the time to tell us about your most recent experience at the Sofitel New York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve and provide memorable experiences to our valued guests. Our main priority is to ensure our guests... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great quiet location between raucous times square and east side. Easy walk to all area attractions or subway lines. Attractive french themed hotel, comfortable and plush bedding, notable attention to detail. If bathrooms matter to you as they do to me, theirs are well designed. Lovely floral arrangements in relaxing lobby. I intend to return soon as NY is my... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear DeanZee, Thank you for choosing to stay with us at the Sofitel New York on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us and that you enjoyed the great location and the beds. I am glad that you loved... More 

Paris
Top Contributor
367 reviews 367 reviews
73 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed there a few times before. Location - Very conveniently located, close to Times Square and in the center of the city. Not always easy to get a taxi at the hotel, but the avenues on both sides are busy, and it is usually possible not to wait too long. Room - I have a Privilege loyalty car... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Bonjour Sipivu, Thank you for your feedback on Trip Advisor! I am very happy to read your nice comments about our Hotel and am pleased to see that you enjoyed our convenient location, spacious rooms and comfortable beds. I have shared your comments with our team at the Front Office. A très bientôt, Vincent More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The first thing that hits you as soon as you walk into this hotel is the smell..... It smells soooo good!!! The decor is stunning and it makes a good first impression. The staff are friendly and helpful. The rooms are good size for a new york hotel and the bed is very comfortable. The location is spot on right... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Bonjour 94Kally_B, Thank you for your nice feedback on Trip advisor. I am delighted to know that you had a pleasant stay with us and that you enjoyed our welcoming scent in the Lobby, atmosphere and the friendliness of our staff. I am very happy to know that you would recommend our hotel! We look forward to welcoming you again... More 

Rochester, New York
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stay here on every trip to New York. The location is perfect: quiet and away from the crowds but central; an easy walk to theaters, 5th avenue, great food. The staff throughout the hotel treat their work as a profession---very European,,,classy and warm. Room service is quick and the food delicious, as artfully presented as in the restaurant downstairs.... More 

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear Carol S, Thank you for sharing your positive review of Sofitel New York! I realize you have many hotels to choose from when visiting New York and we are honored to be your hotel of choice in the city. Thank you also for pointing out our "delicious food, quick room service, comfortable beds and central location. We look forward... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I chose the Sofitel for a short weekend Stay-cation as I really just wanted to unwind from life (more specifically, just sleep, order room service, and be 'away' from every day distractions because sometimes you just need to do that.)- From the start, as expected, everyone at the hotel was very accommodating and nice. Room service, although pricey, was delivered... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear Tammy T, Merci for your review on Trip Advisor! I am very touched by your positive comments and your nice compliments about our concierges. I hope that you had the opportunity to go shopping on Fifth avenue while you were here. Indeed, Sofitel New York is located in the heart of New York City and it is very close... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Another pleasant experience with Sofitel! The mattresses and bedding are exceptionally comfortable! This hotel is centrally located in NYC, yet it is on a quiet block. The staff is incredibly polite & accomodating.

Review collected in partnership with this hotel

Was this review helpful? Yes
Melbourne
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

No longer called the "skyscraper suite" by Accor, so hopefully nobody else will be caught out like us. The connection with skyscrapers? Well, from lowly level 24, if you look up far enough and sort of sideways, you'll see part of the Chrysler Building. Special, but not special enough for the extra cost. A larger room, but so much space... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear Skiculture, Thank you for sharing your feedback on Trip Advisor. I had a chance to review your comments and was very troubled that you encountered some issues during your stay. We strive to accommodate all of our guests and their needs. I am glad that our team upgraded you room upon arrival and sent up a bottle of champagne... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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