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Sofitel New York

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45 West 44th Street, New York City, NY 10036
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4,846 Reviews from our TripAdvisor Community

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Traveler rating
    3,117
    1,284
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    43
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (471)
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Rome, Italy
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I Stayed in sofitel for three nights. Everything perfect, central but secluded, elegant with charme. Great customer care with Guest, especially Mr. Nicolas Who took care of me as a club GOLD guest. Hightly recommended

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Bonjour italian_journalist, Thank you for sharing your experience from your most recent stay. I have shared your compliments with Nicolas, who was pleased to be of service during your stay. We are glad that you enjoyed the accommodations and look forward to welcoming you back in the future. Warm Regards, Vincent More 

Nassau City, New Providence, The Bahamas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Although an avid traveler and long time reader of TripAdvisor reviews, my exceptional experience at this hotel inspired my inaugural entry on this site. An exquisite French-inspired lounge dotted with splendidly dressed and pleasantly poised professionals was our introduction to Sofitel NY. Although our room was not quite ready when we arrived (a bit earlier the standard check-in time) we... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear Derek R, Thank you for this extremely positive feedback. We are so pleased that you enjoyed your stay with us. I will pass on your words of praise to the whole team. We look forward to welcoming you back soon. Au revoir, Vincent More 

Glasgow, United Kingdom
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can't speak highly enough of the Sofitel in NYC- everything about it was superb and fantastic value for NYC. Firstly, the customer service throughout was outstanding. We were extremely fortunate to be given an upgrade to a suite essentially because I had made a minor error whilst booking- way above and beyond customer service. And the room was superb-... More 

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Houston, Texas
Level Contributor
182 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Sofitel on 44th is an xcellent option for business as well as for tourists. Great location within a few blocks of Times Square, but without the noise of all the neon and late night revelry. Also easy walking distance of the 5th Ave ships, Central Park, and Grand Central Station. Weekend rates are often quite attractive.

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Vincent V, General Manager at Sofitel New York, responded to this review

Dear johnbhansen, I thank you for such positive a feedback! Indeed, we are centrally located in the heart of midtown, manhattan, providing easy access to some of New York's top attractions. We look forward to welcoming you back soon. Au revoir, Vincent More 

Ventura, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel through hotwire for my thirtieth birthday. When we checked in the clerk was kind and informative and gave us an upgraded room. We were allowed early check in at 9 am. The room is clean, well kept, and nice. I loved the fact that there was a tub. The lobby is also really pretty with the... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear Elicia S, Happy belated birthday! We are so pleased that you decided to celebrate this special occasion with us and are glad you had a lovely stay. We look forward to welcoming you back on a future visit to New York City. Warm Regards, Vincent More 

Bogota, Colombia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was greatly surprised by the Sofitel in NYC, as an avid traveller I have try many five stars hotels but any like the Sofitel. The service is just amazing everyone is ready help with a smile 24/7, apart from that the hotel is ideally located in midtown close to Bryant Park. Other great surprise: the rooms NYC is worldwide... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear AlejandroMT, Thank you for this extremely positive feedback. I will pass on your words of praise to the whole team. This will serve as an encouragement as we continue to provide high standards of service. I know you have many hotels to chose from when traveling to New York and we are pleased that you decided to stay with... More 

Oklahoma City, Oklahoma
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

The good things about this hotel are the site and size/amenity of the room. We reserved a suite on the 26th floor so my 2 daughters could stay with us on Expedia where I put in their ages on the reservation. I spoke with the Expedia person who assured me breakfast for all 4 of us was included. When we... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Dear JaNae C, I had a chance to review your comments and was very troubled that you experienced such inconvenience at our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered when you stayed with us. I know that does not change your experience, however, I... More 

Arizona
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My daughter and I stayed at this hotel for three nights in July, 2015. Most everything about our stay was absolutely perfect. The only drawback was the roll away bed in our room that we didn't ask for and apparently couldn't get rid of. The room itself was perfect for us! We had plenty of space, and the room was... More 

Was this review helpful? Yes
Vincent V, General Manager at Sofitel New York, responded to this review

Bonjour Soccermomaz, I thank you for this positive feedback. I am glad to hear that you have had an overall enjoyable stay. I am disappointed however, that you experienced some logistical challenges with your rollaway. We have addressed your concerns. We look forward to your next stays with us. A bientôt, Vincent More 

Hotel Review Summarization

What travelers say

  • Times Square(42)
  • Very nice(16)
  • Great location(15)
  • Grand Central(7)
  • Comfortable bed(4)
  • Good size(3)
  • Junior suite(3)
  • Room service(3)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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