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All 449 New York City hotels

Hilton Times Square

4.0 of 5 Hotel   |   234 West 42nd Street, New York City, NY 10036 (Manhattan)
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89%
Ranked #37 of 449 hotels in New York City
Certificate of Excellence 2014
A recent review
  • Reviews (3,112)
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3,112 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Times Square
See the most recent reviews
New City, New York
Top Contributor
54 reviews 54 reviews
33 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We checked in to this hotel at 5:25 in the evening and were told that our room was NOT ready yet. After confirming that check-in was at 3:00 and we were well past that check in time, I stated I didn't understand how my room could not be ready yet if it was several hours beyond check in time. I... More

Was this review helpful? Yes 2
LynellL, Manager at Hilton Times Square, responded to this review

Dear Joanne73, Thank you for posting your experience with us on Tripadvisor. These comments give us a chance to improve the service our team provides to our guests. I apologize that you did not receive the high quality customer service you have come to expect from Hilton. If you could provide further details of your reservation and what Manager you... More

Corpus Christi
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel stay was an absolute A+!!!! From the time we pulled up to the valet to the time we left!!! Room was clean and spacious and in a perfect location. All staff we encountered were courteous and extremely helpful.

Was this review helpful? Yes
Milton Keynes, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The singular most helpful staff in NYC, Raquel on Front Desk was a joy and the smile that Jasmine possess can remove jet lag and tension in a heartbeat, you just know you'll be looked after, both very professional, both very human, thanks !

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was perfect for our stay over the July 4 weekend. Our family of 5 was comfortable in a (2) Queen suite. They were able to set up an air mattress so we could all fit. I asked for it to be provided and expected it to be in a bag when we arrived. It was all blown up... More

Was this review helpful? Yes
LynellL, Manager at Hilton Times Square, responded to this review

Dear TrackMomof3, Thank you for the 5-star review! I am so appreciative that you've chosen us when traveling to the New York City area. Thank you for the complementary comments regarding our rooms, location, and staff. We will be certain to share with Rodney how much his courteous and professional manner influenced your experience. We look forward to the next... More

Accra, Ghana
Top Contributor
60 reviews 60 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything about this hotel is class apart 1. Location : Bang on Times Square. You can enjoy times square night life till 2:30 in Night. Shops are open till 1:00 am around here. 2. Hilton hospitality in style. Reception might take some time at peak hours as there are only 2 desks. 3. Rooms are big and spacious and bathrooms... More

Was this review helpful? Yes
LynellL, Manager at Hilton Times Square, responded to this review

Dear PravalUpadhyay, Thank you so much for your kind review! We are thrilled that you felt welcomed and well taken care of as our guest here. We look forward to welcoming you back again soon! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More

Sandbach, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The four of us stayed here back in February 2010, the location is so good, short walking distance of great shops and restaurants and there is a supermarket just down the road. The rooms were huge and the view of the Empire State Building from our room was brilliant. Would recommend this hotel because of its great location. Breakfast in... More

Was this review helpful? Yes 1
LynellL, Manager at Hilton Times Square, responded to this review

Dear RosieAlanDawn, Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More

Cremona, Italy
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I used to visit New York since years very often for business, I am there at least 5 times per year, always stayed in nice hotels such grand Hyatt, Marriot etc. all very nice BUT the Hilton Times Square at New York, was the one that prefer from all! I was there for the first time for the FFS (great... More

Was this review helpful? Yes
LynellL, Manager at Hilton Times Square, responded to this review

Dear Valeria P, Thank you for your time in providing this insightful feedback. Thank you for acknowledging our team members Stephanie, Victor and Anthony. I am glad you enjoyed your stay overall and hope your travels will bring you back as a result of this experience. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More

New York, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed in the Hilton during 2 days for business and extended it with 1 day for pleasure. The Hilton Times Square is a great located and wll maintainded hotel. I had a great room with a view, and was helped quite good. The Accomodation was great and the service even better!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LynellL, Manager at Hilton Times Square, responded to this review

Dear Erwin G, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us. We appreciate your comments and look forward to seeing next time you're in town! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More

Edmonton, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

The only big downside here is the cost of the hotel- everything IN the suite is amazing. There's an option for free WiFi, but you have to actually ask about it- it's a steep charge otherwise. The front of the hotel is a bit hard to find (it's tucked between large storefronts on both sides), but once you know where... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LynellL, Manager at Hilton Times Square, responded to this review

Dear Grant W, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us. We appreciate your comments and look forward to seeing next time you're in town! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More

Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My husband and I spend two nights on the 44th floor of this hotel. The staff was courteous and helpful, the rooms were clean and spacious. The location right on 42nd Street means being in the thick of the crowded, craziness of Times Square, so you have to keep that in mind.

Was this review helpful? Yes 1
LynellL, Manager at Hilton Times Square, responded to this review

Dear Jh1505, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting New York City. We appreciate your comments and look forward to seeing next time you're in town! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More

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Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Times Square 4*
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#26 Family Hotel in New York City #26 Luxury Hotel in New York City #34 Business Hotel in New York City #34 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
Number of rooms
460

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