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Hilton Times Square

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234 West 42nd Street, New York City, NY 10036
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1 room 1 guest
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4,491 Reviews from our TripAdvisor Community

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Traveler rating
    2,634
    1,387
    317
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1,157
1,349
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (984)
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There are newer reviews for Hilton Times Square
See the most recent reviews
Washington, United States
4 of 5 stars Reviewed 4 days ago NEW

Great hotel to stay in especially if you want to be close to everything in Times Square. Depending on when you book your hotel the price per night can vary but overall one of the best hotels in the city. Would be nice if breakfast was included.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have just returned from a long weekend at this hotel with a friend. In picking it we were aiming to strike an appropriate balance between location (walking distance to the shops), pleasant rooms (clean, efficient shower, comfortable bed, quiet), space for our shopping (the reason for our trip) and value for money (more interested in spending our money on... More 

Was this review helpful? Yes
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Sarah V, Thank you for your review. Please accept my sincere apologies for the poor level of service that you received. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience an improved level of customer service. Lynell Lovett Administrative Operations... More 

Perth, Western Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first time to NYC so we had no idea that Times Square would be so crowded. Hilton Times Square is a great location if you want to stay in amongst it but as soon as you step outside you are fighting your way through crowds. The Hilton Times Square is a very busy hotel with excellently trained,... More 

Was this review helpful? Yes 3
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Sunlounger_7, Thank you for your complimentary review of our hotel. We do try to offer first class service to our guests. I am pleased you enjoyed our centralized location and helpful staff. On behalf of our staff thank you for choosing us. We appreciate your choosing us! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

chicago, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was very close to theaters we were going too and just a few blocks from time square. Location was great with a variety of restaurants in the area. Hotel had a great view of the city and my room gave me a panaromic view of city and Hudson River.

Was this review helpful? Yes
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Alice S, Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Inverness Scotish Highlands
Level Contributor
122 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from another week at the Hilton Times Square, and it was every bit as good as previous stays! We had booked a double/double room direct with Hilton for 6 nights and used Hilton points for the 7th night. We arrived late at night and were allocated a room on the 25th floor, but were told to check at... More 

Was this review helpful? Yes 1
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Highland2, Thank you for your fantastic review! We love making sure phenomenal guests like yourself have the best experience possible. We appreciate your continued support and loyalty. We can't wait to welcome you back. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My name is Helen, myself and my husband Chris took our family from PA to NYC. Martina at the front desk was WONDERFUL. She was so helpful and kind. She is a BIG ASSET to the Hilton Hotels. Martina, thanks for everything. We highly recommend this hotel and when you get to the front desk, ASK FOR MARTINA. Sincerely Helen... More 

Was this review helpful? Yes 2
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Helen M, I would like to take this moment to thank you for your gracious review and for being our guest. We do appreciate you taking the time to share your experience and to know we met your expectations. Thank you also for your kind words about Martina, who takes great pride in offering our guests excellent service. We... More 

Hampshire
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a huge bustling hotel that is very well located. The rooms are super clean and spacious, quiet and well appointed. However . . . There is no communal lounge area, the foyer is like a station concourse, wi fi charges are unrealistically steep and a basic continental breakfast is $27. There is a buffet bar with uninspiring and... More 

Was this review helpful? Yes
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear CaroRich, Thank you for taking the time to review your recent stay with us! I am thrilled to hear that you found our hotel to be well located, the rooms clean, spacious, quiet and well appointed. Thank you for highlighting some areas that need improvement. We will certainly use your experience for quality assurance to ensure that other guest... More 

Union City, California
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Good overall stay, location is excellent. Staff was the best part. Its a not a resort so I was not looking for magical moments but as a business traveler, they exceeded every expectation. Good internet, comfortable room, VERY big for NY, service way above average for Hilton. All in all great. Will be back.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Dbb4216, Thank you for choosing the Hilton Times Square for your recent trip to New York City. It brings us such pleasure to see that you enjoyed your stay and we thank you for sharing the experience with the TripAdvisor community. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Abingdon, Virginia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, we just felt like we were home again as soon as we arrived. As regular visitors, it is so nice to be remembered by the staff, especially the house security and guest services staff at the street level entrance. Bryan gave us a big hug upon our arrival and made sure that family from New Jersey were able to... More 

Was this review helpful? Yes 3
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear 67Kristina, Thank you sincerely for your excellent review and for choosing us as your home-away-from-home. We are absolutely honored to have earned your loyalty, and we very much look forward to welcoming you back. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel located right on the edge of Times Square so was easy walking distance to many NY attractions. The view from our window was great - Empire State Building and freedom tower. We were on one of the very top floors so good views and up high enough to block out most of the traffic noise below. The bed was... More 

Was this review helpful? Yes
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear 1GC1, Thank you sincerely for your review. It was truly our pleasure to welcome you to our property. We are so grateful for your kind words and warm recommendations. On behalf of myself and the staff we look forward to welcoming you back to stay with us again soon. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Hotel Review Summarization

What travelers say

  • Very clean(28)
  • Great location(16)
  • Empire state building(5)
  • Hotel staff(4)
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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